Holiday Inn Houston S - Nrg Area - Medical Center by IHG

Hotels
•
IHG
8.3 (147 reviews)
8111 Kirby Dr, Houston, Texas, 77054 , Houston , US
+1 713-790-1900

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Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (front desk, housekeeping, transport)
Excellent, walkable location to NRG Stadium
Convenient transportation service (named driver praised)
Generally clean and safe; comfortable for many guests
Good view of NRG stadium from property
Cons:
Rooms feel dated and in need of renovation (walls, paint, repairs)
Inconsistent room quality: hard beds, shower pressure, occasional no hot water
Restaurant/food received multiple negative comments
Pool hours/amenity information inconsistencies
Some hygiene concerns reported (towels, questionable drinking water)

Categories

Cleanliness
7.5
Mixed comments: many guests called the hotel clean and comfortable, but some reported halfway-clean rooms, questionable hand towels, and specific issues (river-like water).
Service
9.8
Consistently praised: staff repeatedly described as helpful, polite, professional, and accommodating (front desk, housekeeping, transportation driver called out by name).
Location
9.8
Strong positive: repeatedly noted as very convenient and within walking distance to NRG Stadium, with on-site entrance and good proximity for appointments/events.
Room Quality
6.8
Negative mentions: several guests said rooms felt dated, needed renovation, had hard beds, wall/paint/repair issues, shower pressure problems and at least one report of no hot water.
Amenities
8.6
Mixed: transportation service and pool were mentioned positively, but there was at least one issue with inaccurate pool hours and closure times.
Value for Money
8
Mixed-to-positive: many guests were satisfied and found the hotel comfortable and safe for their needs, though some felt rooms/restaurants reduced perceived value.
Food and Beverage
6
Negative: restaurant food received specific complaints (described as bad/gross) and a guest reported suspicious-looking water with a meal.
Overall Experience
9.9
Overall positive: numerous repeat guests and many comments of satisfaction due to staff, location, safety and comfort despite some room/food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Recreational Opportunities
Indulge in the outdoor pool and fitness center for a refreshing break during your stay.

Dining and Drinks
Experience a delightful meal at Trellis and unwind with a drink at the bar/lounge.

Convenience and Comfort
Enjoy complimentary internet access, a 24-hour business center, and spacious event facilities at this hotel.

Ready to elevate your stay at Holiday Inn Houston S - Nrg Area - Medical Center? Book now and make the most of your Houston getaway.

Important information:

  • The seasonal pool will be open from March to November.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 147 reviews
Cleanliness: 7.5
Service: 9.8
Location: 9.8
Room Quality: 6.8
Amenities: 8.6
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9.9
R
Rebecca • family
10
Pros:

We try and stay every visit to Mexico appointments we have . Never had a bad experience thank you

2025-10-11 • via Nuitee
R
Rebecca • family
10
Pros:

Always stay here if possible when we have medical appointments always satisfied

2025-10-11 • via Nuitee
J
Josue • family
10
Pros:

Even with lots of room renovations, staff is able to take care of customers

2025-10-10 • via Nuitee
L
Lamont • family
10
Pros:

Transportation service, driven by Pauline Ford, was incredibly, convenient timely, safe and personable. Made the challenge of the trip much easier to handle.

2025-09-26 • via Nuitee
B
Bruce • partner
10
Pros:

Staff was helpful

2025-09-25 • via Nuitee
E
Ester
10
Pros:

Friendly staff, very clean from entering the hotel, to the room, pool. We went for a Texans game and this hotel was the best. has its own entrance to the game. Didn't have to worry about parking.

2025-09-18 • via Nuitee
G
Ginger
10
Pros:

Proximity of where it was in regard to my trip. Staff was wonderful. Room felt very dated though, maybe it just hadn’t been through the renovation part yet…

2025-09-17 • via Nuitee
C
Cynthia • family
10
Pros:

Nice clean !!! The workers were very nice and helpful.

2025-09-13 • via Nuitee
R
Rebecca
10
Pros:

We’re always satisfied when we stay here.

2025-09-11 • via Nuitee
R
Ronald
10
Pros:

Hotel is nice. Excellent location. Staff were professional and friendly. House keeping and front desk assisted us with all our special needs.

2025-09-11 • via Nuitee
A
Alberto
10
Pros:

Chill

2025-09-06 • via Nuitee
K
Karina • family
8
Pros:

Our shower had some pressure issues, but other than that our beds were very comfortable and the location provided us with a walkable path towards the event we were attending.

2025-08-18 • via Nuitee
Z
Zain
10
Pros:

Good place to stay

2025-08-12 • via Nuitee
D
David
10
Thank you
Pros:

Overall good. Restaurant food was bad and the place needs a facelift. Kinda from the Astrodome era.
But clean comfortable and safe. That’s all I ask for.

2025-08-04 • via Nuitee
V
Veronica • family
10
Pros:

Nice property with a great view of NRG stadium. The staff was very polite and helpful. The only downside was that Expedia showed the pool closed at 11pm but when we arrived we were told it closed at 10pm so we didnt get to swim. The pool looked nice.

2025-08-02 • via Nuitee
Y
Yuliet
10
Pros:

Good

2025-07-18 • via Nuitee
M
Michele
10
Pros:

Very convenient to the stadium!!

2025-07-16 • via Nuitee
M
Marta • family
10
Pros:

Convenient location for NRG stadium.

2025-07-08 • via Nuitee
H
Hector • family_with_children
10
Pros:

I like everything

2025-07-07 • via Nuitee
A
Ana • partner
10
Pros:

We will be back soon!

2025-07-07 • via Nuitee