Four Points Flex by Sheraton Edinburgh

Hotels
Four Points Express
8 (10814 reviews)
25-33 Shandwick Place , Edinburgh , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean premises
Cons:
Uncomfortable beds
Issues with heating and plumbing
No breakfast included

Categories

Cleanliness
8.08
Hotel is clean and well-maintained according to multiple reviews.
Service
8.55
Guests mentioned friendly and welcoming staff.
Location
9.09
Excellent location, close to the center and bus stops for the airport.
Room Quality
7.54
While many enjoyed the room, some found issues like uncomfortable bedding.
Amenities
7.57
Functional amenities, though some guests suggested improvements.
Value for Money
8.03
Generally good value, but some guests felt it was a bit high for the overall experience.
Food and Beverage
7.08
Breakfast service not included, which some found disappointing.
Overall Experience
8.05
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:55

Property Description

Central Location in Historic Edinburgh

Modern Amenities
The rooms at Cityroomz Edinburgh are equipped with a flat-screen TV, offering stunning city views. The en suite bathrooms come with complimentary toiletries, ensuring a comfortable stay for our guests.

Nearby Attractions
Just a short 10-minute walk from the iconic Edinburgh Castle, our hotel provides easy access to must-see attractions. Guests can also enjoy leisurely walks in the scenic Prince’s Street Gardens or explore the charming Royal Mile.

Ready to experience the charm of historic Edinburgh? Book your stay at Cityroomz now and make unforgettable memories in the heart of the city.

Important information:

Group bookings of 5 or more rooms will require a separate group booking policy which will be sent directly by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 10814 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
M
Magali couple fr
10
Nous avons passé un excellent séjour au sein de cet hôtel, emplacement idéal
Pros:

Emplacement idéal, bon rapport qualité/prix, très propre et personnel très agréable

Cons:

Rien

2026-03-07 via Nuitee
N
Nikola couple cz
8
2026-03-07 via Nuitee
L
linda solo_traveller fr
7
J’ai bénéficié d’une offre exceptionnelle mais l’hôtel ressemble plus à un ‘hostel’ qu’un vrai hôtel
Pros:

Monsieur à l’accueil très plaisant

Cons:

Ambiance froide peu accueillant dans l’hôtel

2026-03-07 via Nuitee
F
Felipe extended_group br
10
Impecável
Pros:

Excelente localização. Staff muito gentil, em especial a atendente Queenie que foi extremamente solícita e educada. O hotel fica a poucos metros da Princess St. e tem o acesso facilitado por toda Edimburgo. Chuveiro muito bom e o quarto para família (3 pessoas) bastante grande e limpo. Checkin flexível. Recomendo muito!

Cons:

Nada a reclamar.

2026-03-06 via Nuitee
S
Sergio solo_traveller mx
9
2026-03-06 via Nuitee
S
Sheela Lorraine couple ie
10
2026-03-06 via Nuitee
J
Juzzy couple gb
10
Pros:

Prime location, very helpful friendly staff.Room upgrade was a bonus

2026-03-06 via Nuitee
P
Panagiota couple gr
10
2026-03-06 via Nuitee
C
Charlotte extended_group dk
9
2026-03-06 via Nuitee
Y
Yaiza couple es
7
Viaje a Edimburgo
Pros:

La ubicación

Cons:

Hacia un poco de frío en la habitación

2026-03-06 via Nuitee
L
Leila couple fr
10
Séjour très agréable dans un hôtel très bien situer calme et très confortable
Pros:

La propreté,l’emplacement et tous les accessoires nécessaires à la toilette (savon, shampooing après shampooing sèche cheveux…)

Cons:

Manque de lumière électrique dans la chambre, les lumières allumées (toutes)éclairaient très peu!

2026-03-06 via Nuitee
A
Ann couple gb
9
Enjoyed our stay
Pros:

Great location, spotlessly clean and quiet

Cons:

Nothing

2026-03-06 via Nuitee
G
Grondin solo_traveller fr
10
2026-03-06 via Nuitee
P
Panousis couple gr
10
Pros:

It is a great hotel especially considering the location. The staff was really polite and the room was very clean and cozy. I would definitely recommend the hotel for any visitor and I would definitely visit again the next time I go to Edinburgh.

2026-03-05 via Nuitee
J
jdvilas couple es
9
Estancia muy recomendable
Pros:

La ubicación del hotel es perfecta para visitar la ciudad, muy céntrica y con todo a mano. Al llegar, durante el check‑in, nos hicieron un upgrade a una habitación superior, un detalle que valoramos muchísimo.
Las instalaciones están en perfecto estado, todo muy cuidado y limpio. La cama era muy cómoda, ideal para descansar después de recorrer la ciudad.
Sin duda, un alojamiento que recomendaría y al que volvería.

Cons:

Nada

2026-03-05 via Nuitee
N
Nicholas solo_traveller gb
8
2026-03-05 via Nuitee
F
Fiorella couple es
10
2026-03-05 via Nuitee
A
Andrea couple es
9
2026-03-05 via Nuitee
R
Roisin couple ie
10
Comfortable stay.
Pros:

Clean and helpful staff.

Cons:

There was no laundry facilities.

2026-03-05 via Nuitee
M
Mert couple tr
10
2026-03-05 via Nuitee