Four Points Flex by Sheraton Edinburgh

Hotels
•
Four Points Express
8 (11235 reviews)
25-33 Shandwick Place , Edinburgh , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean premises
Cons:
Uncomfortable beds
Issues with heating and plumbing
No breakfast included

Categories

Cleanliness
8.08
Hotel is clean and well-maintained according to multiple reviews.
Service
8.55
Guests mentioned friendly and welcoming staff.
Location
9.09
Excellent location, close to the center and bus stops for the airport.
Room Quality
7.54
While many enjoyed the room, some found issues like uncomfortable bedding.
Amenities
7.57
Functional amenities, though some guests suggested improvements.
Value for Money
8.03
Generally good value, but some guests felt it was a bit high for the overall experience.
Food and Beverage
7.08
Breakfast service not included, which some found disappointing.
Overall Experience
8.05
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:55

Property Description

Central Location in Historic Edinburgh

Modern Amenities
The rooms at Cityroomz Edinburgh are equipped with a flat-screen TV, offering stunning city views. The en suite bathrooms come with complimentary toiletries, ensuring a comfortable stay for our guests.

Nearby Attractions
Just a short 10-minute walk from the iconic Edinburgh Castle, our hotel provides easy access to must-see attractions. Guests can also enjoy leisurely walks in the scenic Prince’s Street Gardens or explore the charming Royal Mile.

Ready to experience the charm of historic Edinburgh? Book your stay at Cityroomz now and make unforgettable memories in the heart of the city.

Important information:

Group bookings of 5 or more rooms will require a separate group booking policy which will be sent directly by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 11235 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
J
Jenny • family_with_children • it
7
Pros:

La posizione, gentilezza dello staff

Cons:

Rapporto qualità/prezzo
Non offerta la colazione

2026-05-02 • via Nuitee
P
Pirro • couple • it
10
Excellent experience
Pros:

Perfect position
Kind staff
Clean space
Near groceries and restaurants

Cons:

Nothing

2026-05-02 • via Nuitee
A
Adriana • couple • ar
10
Pros:

Cómodo y limpio, Muy buena ubicación. Muy atentos en la recepción. En la puerta está el Bus que te lleva al aeropuerto, espectacular.

2026-05-01 • via Nuitee
S
Sandra • solo_traveller • au
7
2026-05-01 • via Nuitee
M
Máté • couple • hu
8
Szuper lokáció
Pros:

- Kedves személyzet
- Nagyon jó lokáció, minden sétatávra és könnyen megközelíthető a reptérről villamossal
- Skóciában mindig fázunk a szállásokon, de itt nagyon jó volt a fűtés
- Szép tiszta volt a szoba

Cons:

- Egyedül annyi, hogy nagyon pici volt a szoba. A bőröndöket csak az ágyon tudtuk kinyitni.

2026-05-01 • via Nuitee
J
Jairo • couple • es
10
2026-05-01 • via Nuitee
S
Spyridoula • couple • gr
9
Pros:

Το δωμάτιο ήταν πολύ άνετο και σε μικρή απόσταση από τα σημεία ενδιαφέροντος.

Cons:

Αυτό που μας έλειψε ήταν σίγουρα ένα μικρό ψυγείο μέσα στο δωμάτιο.

2026-05-01 • via Nuitee
M
María Teresa • solo_traveller • es
9
Hotel con muy buena ubicación!!!
Pros:

Las instalaciones y sobre todo la ubicación, tenía restaurantes cerca y se podía ir andando a todos los sitios de interés, el más lejos estaba a unos veinte minutos.

Cons:

No hubo nada que no me gustara

2026-05-01 • via Nuitee
J
Joep • couple • nl
8
Pros:

Het personeel was supercaardig en behulpzaam!

2026-05-01 • via Nuitee
V
Victoria • couple • at
8
alles bestens
Pros:

• sehr liebes hotelpersonal - vom empfang bis zum cleaning-service
• quasi um die ecke der altstadt & sämtlichen highlighs der stadt in kürze zu fuß erreichbar
• flughafenbus und sämtliche restaurants/cafes direkt vor der türe bzw in der nahen umgebung

Cons:

fand den teppichboden etwas gewöhnungsbedürftig , fühlte sich auf den bloßen füßen irgendwie nicht ganz trocken an obwohl er trocken war - ist aber nur ein persönliches empfinden

2026-05-01 • via Nuitee
S
Stephanie • couple • cr
10
Excelente ubicación y lo necesario para llegar a dormir únicamente y descansar tranquilamente!
Pros:

La ubicación

Cons:

La habitación era un poco pequeña e incómoda

2026-05-01 • via Nuitee
P
Pranav • solo_traveller • in
8
Pros:

nice location

2026-05-01 • via Nuitee
L
Laura • couple • es
10
Una estancia perfecta
Pros:

La ubicación, la amabilidad de todo el personal y las instalaciones y la posibilidad de que ELA recepción sea 24h

Cons:

Nada

2026-04-30 • via Nuitee
J
john • couple • au
8
2026-04-30 • via Nuitee
A
agnese • couple • it
10
2026-04-30 • via Nuitee
K
Kim • couple • us
5
Expensive for size & actual accommodations provided
Pros:

Extremely convenient. Very safe. Fresh towels every day. Excellent water pressure and hot water. Bed was fairly comfortable. Kettle worked, and instant coffee provided (Brodies) was not bad, not great, but better than vending machines.

Cons:

Staff wasn’t very friendly, our welcome compared to others was startling in a negative way. We faced Shadwick Place, 3 am trash trucks for 40 minutes 2 separate nights, plus the street sweeper other nights about the same time was beyond noisy. Rooms are extremely small, no closet, no dresser, 1 single chair, bathroom did not have electrical outlets, the shower is the size of a small camper/rv. Sometimes the trash was removed, others not. The room size is listed but you can’t believe how small, so suitcase storage is an issue. The safe did not work. No phone in room to call desk.

2026-04-30 • via Nuitee
S
Sorbilli • couple • ar
8
Pros:

La ubicacion es maravillosa. La habitacion es tal cual a las fotos

2026-04-30 • via Nuitee
M
Mauricio • solo_traveller • cl
7
Pros:

Ubicación, personal muy atento, limpio.

Cons:

Sin terraza, en la taza del baño probablemente no quepa una persona grande, sin desayuno ni almuerzo y por lo mismo creo que el costo de la estadía debiese ser menor.
Sin embargo me llevo más cosas buenas que malas del lugar y que en realidad no son tan malas.

2026-04-30 • via Nuitee
C
Céline • family_with_children • fr
10
Pros:

L'emplacement, au pied du bus pour l'aéroport et proche de tout à pied.
Les petites attentions à l'arrivée.
La possibilité de garder les valises.
La chambre propre et confortable.

Cons:

Rien.

2026-04-30 • via Nuitee
I
INES • couple • es
8
2026-04-30 • via Nuitee