Courtyard by Marriott Knoxville Downtown

Hotels
•
Courtyard by Marriott
8.8 (327 reviews)
210 West Church Avenue , Knoxville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Food quality issues
Room cleaning complaints
Parking fees

Categories

Cleanliness
8.78
Generally clean with some mentions of dust and room not being cleaned upon request.
Service
9.25
Staff was consistently praised for being friendly and helpful.
Location
9.29
Excellent location with easy access to downtown and nearby attractions.
Room Quality
8.74
Rooms were described as clean and comfortable, though there were minor complaints.
Amenities
9.07
Amenities such as the Bistro and fitness center were noted positively despite some food complaints.
Value for Money
8.73
Complaints about additional charges like parking impacted perceived value.
Food and Beverage
7.78
Food in the Bistro received negative feedback regarding quality and discrepancies with the menu.
Overall Experience
8.75
Mixed experiences noted, but overall satisfactory stays indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:58

Property Description

Modern Amenities
Courtyard by Marriott Knoxville Downtown offers a range of modern amenities, including free bikes, a fitness centre, and a terrace for guests to enjoy. The hotel also provides free WiFi, a restaurant, and a bar for a comfortable stay.

Convenient Location
Situated just 300 metres from East Tennessee History Center, this 3-star hotel is centrally located near popular attractions such as Market Square and the University of Tennessee Neyland Stadium. With Knoxville Convention Center and the city centre within walking distance, guests can easily explore the area.

Exceptional Service
Guests at Courtyard by Marriott Knoxville Downtown can expect exceptional service, with a helpful reception providing information to navigate the area. The hotel also features a barbecue, on-site snack bar, and a business area for added convenience.

Experience comfort and convenience at Courtyard by Marriott Knoxville Downtown. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 327 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 9.07
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
S
Sabrina • family_with_children • us
10
Pros:

Very clean

Cons:

Nothing. All was excellent

2026-02-10 • via Nuitee
E
Emanuele • couple • it
10
Pros:

Eccellente, camera molto lussuosa
Receptionist molto disponibili

Cons:

La camera non viene pulita ogni giorno, bisogna sperare di incrociare gli addetti alle pulizie per chiedere che venga rassettata, non buona come cosa :/

2026-02-09 • via Nuitee
H
Harrison • solo_traveller • us
10
2026-01-27 • via Nuitee
B
Brenton • solo_traveller • us
10
2026-01-19 • via Nuitee
G
Grzegorz • family_with_children • us
9
2026-01-19 • via Nuitee
T
Timothy • couple • us
9
Fun
Pros:

Staff was very informed and helpful.

2026-01-19 • via Nuitee
N
Natasha • couple • us
7
Pros:

Location

Cons:

Our room was dirty. The staff was rude.

2026-01-19 • via Nuitee
L
Lisa R • solo_traveller • us
10
So friendly and helpful. Will be back
Pros:

The staff was excellent. Anytime I asked a question they answered and went above and beyond to help me.

2026-01-15 • via Nuitee
J
Jasmine • couple • us
10
2026-01-07 • via Nuitee
M
Megan • couple • us
10
2026-01-04 • via Nuitee
P
Pinder • family_with_children • us
10
Pros:

Helpfullness of the young men that checked us in ,also the suggestion he on the places to go and where to eat his overall kindness he displayed.

2025-12-28 • via Nuitee
B
Bonita • extended_group • us
9
2025-12-09 • via Nuitee
M
Misty • couple • us
10
2025-12-03 • via Nuitee
R
Robin • couple • us
6
Had better experiences there the previous two stays. This last one was a bit dissapointing.
Pros:

Location and amenities

Cons:

Food in the Bistro was not good. Things ordered were not as described in the menu. Shower did not properly work. Room was never cleaned or refreshed, even when requested at the front desk.

2025-11-29 • via Nuitee
S
Shelton • family_with_children • us
10
2025-11-25 • via Nuitee
T
Timothy • couple • us
8
Stayed one night for a sporting event at UT. Certainly fit our needs. Would consider staying again.
Pros:

Location was near the UT campus. Easy access in and out. Room was nice and modern and the TV was nice and big. Also fastest elevators I’ve ever been in.

Cons:

Paying extra to park

2025-11-15 • via Nuitee
V
Vosler • couple • us
10
Great location, you can walk to anything!
Pros:

Loved the location, staff was friendly and helpful, rooms and amenities were clean.

2025-11-14 • via Nuitee
Z
Zeeshan • solo_traveller • ma
9
2025-11-08 • via Nuitee
I
Ikeem • couple • us
10
2025-11-03 • via Nuitee
A
Akashdeep • couple • us
9
2025-10-23 • via Nuitee