Courtyard by Marriott Knoxville Downtown

Hotels
Courtyard by Marriott
8.8 (358 reviews)
210 West Church Avenue , Knoxville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Food quality issues
Room cleaning complaints
Parking fees

Categories

Cleanliness
8.78
Generally clean with some mentions of dust and room not being cleaned upon request.
Service
9.25
Staff was consistently praised for being friendly and helpful.
Location
9.29
Excellent location with easy access to downtown and nearby attractions.
Room Quality
8.74
Rooms were described as clean and comfortable, though there were minor complaints.
Amenities
9.07
Amenities such as the Bistro and fitness center were noted positively despite some food complaints.
Value for Money
8.73
Complaints about additional charges like parking impacted perceived value.
Food and Beverage
7.78
Food in the Bistro received negative feedback regarding quality and discrepancies with the menu.
Overall Experience
8.75
Mixed experiences noted, but overall satisfactory stays indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:58

Property Description

Modern Amenities
Courtyard by Marriott Knoxville Downtown offers a range of modern amenities, including free bikes, a fitness centre, and a terrace for guests to enjoy. The hotel also provides free WiFi, a restaurant, and a bar for a comfortable stay.

Convenient Location
Situated just 300 metres from East Tennessee History Center, this 3-star hotel is centrally located near popular attractions such as Market Square and the University of Tennessee Neyland Stadium. With Knoxville Convention Center and the city centre within walking distance, guests can easily explore the area.

Exceptional Service
Guests at Courtyard by Marriott Knoxville Downtown can expect exceptional service, with a helpful reception providing information to navigate the area. The hotel also features a barbecue, on-site snack bar, and a business area for added convenience.

Experience comfort and convenience at Courtyard by Marriott Knoxville Downtown. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 358 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 9.07
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
F
Fee solo_traveller us
10
2026-08-25 via Nuitee
C
Cavalier1994 Family Bethesda, Montgomery County, Maryland
6
Walkable to Market Square and Gay Street
Pros:

This would have scored higher if it was located closer to market square. Don’t get me wrong, it’s only a 5-10 min walk but you feel kind of isolated in a more quiet part of downtown. Room was spacious and most importantly clean. Pretty decent gym. Nice looking public facilities like the balcony and the front drop off point. There is underground parking at a $25 rate. It’s a bit annoying that the adjacent residence inn offers free bfast but not the courtyard. Very friendly staff.

2026-08-14 via Tripadvisor
M
Marilyn solo_traveller us
8
2026-08-09 via Nuitee
J
John couple us
9
Overall we were satisfied.
Pros:

Bar and checkin staff very friendly

Cons:

Parking garage very tight

2026-08-04 via Nuitee
N
Neezy solo_traveller us
10
2026-07-23 via Nuitee
M
Michael couple us
8
Pros:

Great location.

Cons:

We didn't receive the type of room that we had reserved.

2026-07-23 via Nuitee
A
Alicia family_with_children us
10
2026-07-12 via Nuitee
D
DayTrip59 Family
2
Poor service front desk June 27th
Pros:

Attempted to check in at 515 today. Told “we don’t have a room available & don’t know when it will be bc we let a bunch of people check out at 4 late today”. Unrealistic and rude front desk lady. We have been traveling all day and need to rest. We left and went elsewhere. What’s the point of check in time?

2026-06-27 via Tripadvisor
L
Lisa couple us
8
2026-06-17 via Nuitee
P
Peter family_with_children gb
8
Very straightforward and comfortable central stay
Pros:

A fantastic location close to everything in downtown Knoxville, and a very clean and comfortable room which was also nice and bright. Staff were very helpful and let us sort ourselves out and leave our bags prior to check-in while we explored. The TV in our room (which I normally don't really care about, but we were not blessed with good weather!) also worked well and everything was easy and manageable. Couldn't fault the hotel for a short stay.

Cons:

Car parking is expensive, but same as anywhere else really.

2026-06-15 via Nuitee
T
Tompkins couple us
10
2026-06-14 via Nuitee
S
Sartin solo_traveller us
10
Pros:

Everything

Cons:

No balconies

2026-05-31 via Nuitee
D
daniellewC5222AX Couples
10
Best staff!
Pros:

Jillian helped us at check in and was so friendly and made our experience excellent. Would definitely stay here again!

2026-05-28 via Tripadvisor
J
Jocelyn couple us
10
Comfortable beds!
Pros:

Location.

Cons:

Pay to park

2026-05-28 via Nuitee
B
Bradshaw couple us
10
The staff was great, and the room was roomy and comfortable.
Pros:

Very nice

Cons:

It was all great.

2026-05-25 via Nuitee
B
Barbara solo_traveller us
10
Very enjoyable.
Pros:

Close to downtown and was very clean.
The bar was nice and the bartender Chris was excellent.

Cons:

Nothing

2026-05-24 via Nuitee
J
Jason couple us
9
Pros:

Location was great in town for daughter's graduation so it was perfect close enough to walk to gay st and market square.

Cons:

We arrived at breakfast one morning and we were told we had until 10am and it was only 9:20 and they were already picking up breakfast and when I said something the lady shot back at me that she too would like to go she doesn't have all day to pick up after the guests-- ok so we just left and went out

2026-05-24 via Nuitee
J
JANET couple us
10
2026-05-20 via Nuitee
D
Dorothy couple us
5
2026-05-18 via Nuitee
A
Amy couple us
9
2026-05-13 via Nuitee