Hyatt Regency Toronto

Hotels
•
Hyatt Regency
8.4 (2005 reviews)
370 King Street West , Toronto , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Soundproofing
Fire alarm communication

Categories

Cleanliness
8.54
The rooms were sparkly clean and well-presented.
Service
8.51
Staff showed great customer service and friendliness.
Location
8.65
Great location in downtown Toronto; convenient and accessible.
Room Quality
7.8
Rooms were tiny and beds were uncomfortable; potential need for soundproofing.
Amenities
8.33
Good breakfast selection and reasonable self-parking.
Value for Money
8.39
Great hotel at a reasonable price considering the overall experience.
Food and Beverage
8.54
Restaurant food was good with a pleasant ambiance.
Overall Experience
8.41
A generally positive stay with minor issues that won't hinder future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:11

Property Description

City Centre Modern Hotel with Stunning Views

Luxurious Amenities
Featuring 47-inch LED TVs with STAYCAST, an on-site sauna, and a seasonal outdoor pool, our hotel offers the ultimate relaxation experience. Every room showcases a breathtaking city view of Toronto, ergonomic workstations, complimentary Wi-Fi, ironing facilities, and free toiletries.

Convenience at Your Fingertips
Enjoy access to a 24-hour fitness centre, business centre, and dry cleaning services during your stay. Indulge in delicious regional cuisine at our King Street Social Kitchen and Lounge or grab a light meal at the Mix Bistro Bar.

Prime Location
Located in the heart of the entertainment district, our hotel is just a stone's throw away from iconic attractions like the Second City Comedy Club, Princess of Wales Theatre, Rogers Centre, and the CN Tower. Book now for an unforgettable experience at Hyatt Regency Toronto.

Important information:

Upon check-in, a credit card pre-authorization of CAD 100 per night is required to cover incidentals. This is a hold only, not a charge. Any unused amount is released after check-out, subject to your bank’s processing time.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Thu, May 20, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

Location

Guest Reviews

8.4
Based on 2005 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.65
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.41
M
Maryann • family_with_children • ca
8
2026-05-18 • via Nuitee
T
Tara-Lee • extended_group • ca
10
2026-05-17 • via Nuitee
M
Main place • solo_traveller • ca
9
Pros:

I really loved the warmth welcome from the front host ,made feel welcomed. I loved the stuff from the dinner time and also in the morning from breakfast time. Lovely people and very helpful.

Cons:

I didn't like that the room didn't have a fan in the bathroom ,and didn't have a fridge only a cooler, and no microwave.

2026-05-03 • via Nuitee
G
Gomes • extended_group • ch
10
2026-05-03 • via Nuitee
I
Ivvy Eleni • couple • ie
7
2026-04-30 • via Nuitee
N
niels • extended_group • br
10
Pros:

The team, specially Nicole, was great and accommodated me before the checkin time. After a long flight, this was a key issue.

Cons:

Breakfast could have more options, although very tasty.

2026-04-22 • via Nuitee
R
Robert • family_with_children • im
7
Pros:

Breakfast was very good - very friendly attentive staff.

Cons:

I believe there are potential issues with their billing system, and the way "hold" card transactions are handled.

2026-04-20 • via Nuitee
J
Jason • couple • us
9
2026-04-19 • via Nuitee
L
Leighton • extended_group • ca
9
2026-04-18 • via Nuitee
C
C3583UEsarahm • NONE
10
Top choice hotel
Pros:

Fabulous hotel and will return! Hit the mark on service, location and food!! The staff we encountered were all incredibly helpful, breakfast was outstanding for service and the quality of the breakfast!! My only tiny complaint is that I hate hotels that have frosted glass on the bathroom doors as I often don't sleep well and will go read my book in the bathroom to avoid waking my family. That's not the hotels problem though but thought I would mention it in case anyone else struggles with insomnia!!
I will defiantly be staying here for all my future trips to Toronto :)

2026-04-16 • via Tripadvisor
7
715tammiem • NONE • Sarnia, Ontario
8
Good and not so good...
Pros:

This hotel was hard to locate for someone not familiar with DT Toronto. Front desk staff was very friendly and helpful. While the bed itself was comfortable, the pillows were like bricks. There was a decent sized semi-circle window in our room that had no blind or curtain. It was meant to be decorative for sure but it was annoying knowing that the buildings across the way could look right into our room and the brightness of morning greeted us way too early...

2026-04-14 • via Tripadvisor
K
Kristina • solo_traveller • ca
8
2026-04-14 • via Nuitee
K
Karen • solo_traveller • au
9
2026-04-14 • via Nuitee
D
dcS6382NS • NONE
10
Kudos to your hotel and staff!
Pros:

Such a pleasant experience. The room was much better than expected. The Staff were top-tier. I couldn't have wanted for better. I will not only stay again, but this hotel will be my preferred choice from now on.

2026-04-13 • via Tripadvisor
D
DPBC1 • NONE
10
Close to everything.
Pros:

Great location and fabulous service from check in to check out. The breakfast buffet was extensive and the staff were wonderful. We will definitely stay there again!

2026-04-09 • via Tripadvisor
C
Companion623987 • NONE
10
Very clean room and very comfortable bed and sheets!!
Pros:

Great hotel location and amenities. Restaurants and stores close by, streetcar right in front, attractions within walking distance.

2026-04-08 • via Tripadvisor
M
Monica • couple • ca
9
Pros:

Position, cleanliness

2026-04-08 • via Nuitee
W
W605UHerinb • NONE
10
Great Toronto hotel
Pros:

Hotel was great. Rooms were big and clean. The location was perfect for seeing shows and visiting the CN tower. It was a short walk or street car ride to other attractions.

2026-04-07 • via Tripadvisor
S
Sara • family_with_children • ca
10
Very nice stay for a small family
Pros:

Well located, nice clean rooms

Cons:

N/A

2026-04-06 • via Nuitee
S
Sanae • couple • ca
10
Comfortable. The staff were friendly especially Akshat, who was very friendly, personable and professional experience
Pros:

The location was close to everything

2026-04-05 • via Nuitee