TownePlace Suites by Marriott Memphis Southaven

Hotels
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TownePlace Suites by Marriott
8.2 (224 reviews)
7191 Sleepy Hollow Drive (MS) , Southaven , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Wonderful staff
Enjoyed our stay
Cons:
Not clean
Uncomfortable room
Overbooking issue

Categories

Cleanliness
6.69
Room wasn’t clean; hallways hot and smelled bad.
Service
9.16
Staff is AMAZING and friendly.
Location
8.7
Standard quality for this hotel tier.
Room Quality
6.65
Sofa bed was uncomfortable, not up to reservation standards.
Amenities
9.18
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
8.14
Price does not reflect the room quality and cleanliness.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.36
Enjoyed the stay despite some issues with the cleanliness and room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Modern Accommodation with Free WiFi

Convenient Amenities
Experience comfort with flat-screen TVs in all rooms and private bathrooms with bath or shower facilities. Enjoy a delicious buffet and American breakfast each morning during your stay.

Ideal Location
Located just 24 km from Memphis and 13.4 km from Memphis International Airport, TownePlace Suites by Marriott Memphis Southaven offers easy access to nearby attractions and travel hubs.

Book Your Stay Today
Don't miss the opportunity to stay at this 3-star property in Southaven. Enjoy the convenience of free WiFi and start your day right with a satisfying breakfast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 224 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 6.65
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.36
A
Antoinette • couple • us
10
2026-03-16 • via Nuitee
H
Hampton • couple • us
10
2026-02-10 • via Nuitee
D
Demetris • couple • us
10
2025-10-13 • via Nuitee
Q
Qualeika • family_with_children • us
10
2025-09-20 • via Nuitee
M
Malachi
10
Pros:

Everything and everyone was wonderful

2025-09-08 • via Nuitee
J
Jose • solo_traveller • us
9
2025-09-06 • via Nuitee
W
Wyatt • friends
6
Pros:

I had booked a double bed room but when I arrived, there were no double rooms available. We had to use a pull out bed from the couch that wasn’t very comfortable.

2025-09-01 • via Nuitee
A
Alison • partner
10
Pros:

.

2025-08-27 • via Nuitee
T
Tony White • family_with_children • us
10
Pros:

Everything

2025-08-21 • via Nuitee
J
John • couple • us
10
2025-08-21 • via Nuitee
K
Kim • extended_group • us
4
I don’t recommend this place
Cons:

It wasn’t clean and hallways hot and smelled bad. Our reservation for two suites with two queen beds wasn’t upheld because of overbooking I guess even though we booked two months ago. We ended up with one bed and a sofa in both rooms. Not comfortable for our group. And room wasn’t clean.

2025-08-18 • via Nuitee
L
Lee Ellen • couple • us
10
2025-08-13 • via Nuitee
S
Shaneeta • couple • us
10
2025-08-09 • via Nuitee
K
Kevin
8
Pros:

Nice!! Enjoyed our stay

2025-08-06 • via Nuitee
D
Demetric • review category business travellers • us
9
Superb
2025-07-28 • via Nuitee
C
Christina
10
Pros:

Great place to stay , staff is AMAZING!!

2025-07-20 • via Nuitee
C
Charlie • family with young children • us
10
Good family visit.
Pros:

Friendly staff

Cons:

Nothing

2025-07-17 • via Nuitee
K
Kris • partner
10
Pros:

We had a great stay. Clean and friendly

2025-07-12 • via Nuitee
L
Linda
6
Not Comfortable
Pros:

The room was very average. The room had a musky smell coming from the carpeting on the floor. The bed wasn’t comfortable and the freezer wasn’t cold due to the temperature gauge in the freezer being frozen.

2025-07-07 • via Nuitee
T
Thompson • family with young children • us
7
Good
Pros:

The service and area were really nice 👌🏾 very courteous hospitality

Cons:

The sofa bed was drained in urine, and also the refrigerator leaked a little bit,,they did agree to change the bed or move to another suite

2025-07-07 • via Nuitee