Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Nightclub
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful beach location
Comfortable stay
Cons:
Issues with room decor
Food quality concerns
Cleanliness issues

Categories

Cleanliness
7.76
Some reviews mentioned issues with cleanliness and room presentation.
Service
9.23
Multiple reviewers highlighted the friendly and proactive service of the staff.
Location
8.77
The hotel is close to a beautiful beach and has an amazing sunset view.
Room Quality
7.72
Room quality was sometimes described as below expectations due to decor and limited views.
Amenities
8.25
Amenities received mixed reviews; some enjoyed the beach while others found areas lacking.
Value for Money
8.21
Fair pricing for some services but mixed value perception.
Food and Beverage
7.26
Food quality received some criticism, particularly for the buffet options.
Overall Experience
8.43
Overall positive experience highlighted by many guests, despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Experience paradise at Crowne Plaza Resort Salalah, where luxury meets tranquility.

Spa & Leisure
Unwind at our full-service spa featuring rejuvenating massages, or embrace the sun with rounds of golf and days spent on our private beach, perfect for relaxation.

Dining & Entertainment
Indulge in culinary delights at Al Luban Night Club and two other exquisite restaurants, or savor 24-hour room service. Enjoy refreshing drinks at our bar/lounge or poolside oasis.

Business & Event Facilities
Host successful meetings in our expansive 8538 square feet of conference space, equipped with modern amenities. Plus, our complimentary wireless internet ensures you stay connected throughout your stay.

Your ideal getaway awaits—book your stay today at Crowne Plaza Resort Salalah!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 122 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
6
696agnieszka_ Family
10
My best journey
Pros:

We are delighted with the image of the Crowne Plaza Resort Salalah – the wonderfully prepared meals and the wonderful atmosphere created by all the hotel staff. We extend special thanks to Mr. Mdi Sagor for his professional assistance, warm welcome, and very pleasant conversations! This is our second time in Oman, but it certainly won't be our last, thanks to fantastic people like Mr. Mdi Sagor! We highly recommend a visit to the Crowne Plaza Resort Salalah! ❤️❤️❤️❤️

2026-01-06 via Tripadvisor
M
marekkN3749YQ Family
10
Our best hotel in Oman.
Pros:

The best hotel in Oman. Only few peoples, private on the beach,very good kitchen. And the best room cleaner is Jakir. View his make bed.

2025-12-17 via Tripadvisor
K
K2426WCmuhammadb Couples Dublin, Ohio
10
Look no further for your next stay here in Oman!
Pros:

Excellent service with great people and friendly faces. Special thanks to Darshana and Sharmeela. Highly recommend staying here

2025-12-09 via Tripadvisor
H
H8510YLkhalidm Friends getaway
10
Nice place
Pros:

I like cocant bar so nice & a good price on Salalah , l like the price in this place .
I would like to thank the Bartender Mr . Omar for his friendly hospitality & good service.

2025-11-18 via Tripadvisor
M
MauroZ597 Couples Bern, Bern Mittelland District, Canton of Bern
10
Simply perfect
Pros:

We felt extremely comfortable at the Crowne Plaza. A big thank-you goes to Kabir and Jakir, they prepared our room perfectly every single day.
The kitchen crew and the service team never showed how demanding their work really is and pampered the guests daily, always greeting everyone with a smile.
The lifeguards at the beach also deserve great praise, as they consistently warned guests about strong currents and rough waves.
It is also worth mentioning that the hotel does not offer any animation programmes, allowing guests to fully enjoy the peace and quiet.
We can highly recommend this hotel.

2025-11-14 via Tripadvisor
9
914fbb Couples
10
Great experience
Pros:

The location is amazing, close to the beach and with an amazing sunset.
This is a quiet place with great personnal who try to make your experience even better
Room are a bit old but fully furnished but the bed are big, desk is available, and everything is good

2025-11-05 via Tripadvisor
J
jog708 Friends getaway Guildford, Surrey, England
6
Very standard hotel on a lovely beach
Pros:

I stayed here for 3 nights with a group. I was told I had been given a good room because I had a tiny balcony with a high wall and rusty steel door but the view was of the restaurant block. Inside it was fine for sleeping but the dark green/brown decor was pretty unattractive.

The hotel is situated on a spectacular, long, white sand beach but the red flag was flying throughout our stay indicating that one should not swim in the sea. We weren't sure why but the waves were very powerful.

The buffet restaurant was situated on the beach but furnished with cheap, metal/plastic deckchair-type seating. The buffet food was unremarkable. The house white wine (said to be Chardonnay) was orange and undrinkable - oxidised - although people said the red was OK. Service at table was slow.

I wouldn't recommend this place. Apart from the lovely white sand on the public beach, it was a pretty tacky, US-style hotel.

2025-11-04 via Tripadvisor
S
samaT6292EG Couples
10
Beautiful View of Beach and Relaxing atmosphere
Pros:

We spent a lovely five days here. The restaurant overlooked the beautiful private beach. We enjoyed the variety and quality of the breakfast buffet. We dined once at the evening buffet also which was equally delicious. All staff from the driver who picked us up at the airport, reception, the well-being Spa, restaurant, pool and beach staff were very friendly, polite, helpful and were proactive in making sure our stay was very comfortable. A special shout out to housekeeping and in particular Faysal who made sure our room was not only clean and well stocked up but surprised us with the bed makeover with fresh flowers one day, this put a big smile on an old couple, thank you :-)
Reception did not hesitate to change our initial room to a part of the hotel that was more to our liking. It was quiet, very comfortable and spacious, with all the facilities you would expect, with an added bonus of a balcony.

2025-10-01 via Tripadvisor
3
301sanchitat Friends getaway
6
Beautiful property but poor service experience
Pros:

I had a mixed experience during my stay at Crowne Plaza Resort in Salalah.

On the positive side, the room service and cleanliness were excellent. A special thanks to Eyakub and his team – they truly made the experience better with their effort and professionalism. The property itself is stunning – located right by the sea, it’s perfect for an evening walk and has a very relaxing atmosphere.

On the downside, the reception staff and kitchen service were disappointing. The service was not up to the mark and lacked the attentiveness expected from a resort of this level. Adding to that, the toilets clogged and water overflowed from the commode. When I reported this, the receptionist smiled and mentioned it is a known issue that happens in all rooms, which was very unprofessional and unacceptable.

Overall, while the property and housekeeping team were commendable, the poor service at reception, kitchen, and the unresolved maintenance issues made the stay far less enjoyable than it could have been.

2025-09-27 via Tripadvisor
3
380denvers Friends getaway
10
Top-Class Service and Comfort ⭐️⭐️⭐️⭐️⭐️
Pros:

Fantastic stay! Breakfast was amazing (perfect cooked to order Eggs Benedict), the gym and relax area were brilliant, and all the staff were welcoming and attentive. Couldn’t have asked for more!

Big shout out to Anayet! Room service was exceptional, always professional, friendly, and clean!

2025-09-25 via Tripadvisor
3
328saidt Business
10
Amazing service from Dhammi
Pros:

I stayed here for about a month and the stay was very pleasant.

The House Keeper by the name of Dhammi was very kind, helpful and super friendly to us, she made the experience of our stay better. Because of her, I would highly recommend this hotel.

2025-09-17 via Tripadvisor
8
822raiyaa Family
10
High stander of service
Pros:

I would like to share my experience with hotel, Crowne Plaza Salama hotel team for the warm welcome and exceptional service we received during our stay.

I would like to acknowledge the Omani team members, as well as some of the experts colleagues, who went highest stander
A very special thank you goes to:
Mr. Fawzi,
Antiwar,
Abdulrazaq
Maitham,
Waleed,
Ahmed
, Amer
Salim
Ruwad,
Jasim,
Shihab,
Muna and Awed
At restaurant big thanks to Hssen, John ,Mark ,Simon

Regards
Raiya. H

2025-09-15 via Tripadvisor
3
385adhama Business
10
Highly recommend
Pros:

The hotel overall offers a comfortable and welcoming atmosphere. What truly stood out, however, was the exceptional service from our housekeeping lady, Dhammi She was incredibly helpful and professional, address guest needs—whether it was quick room refreshes or thoughtful touches like extra pillows. and also waiters from ocean blue Simon, Mark, Puja and chiefs were professional and helpful.

2025-09-13 via Tripadvisor
G
gcmi2025 Business
10
Drizzling climate, sizzling room, dazzling service
Pros:

Great view and service. Rooms was superb. I would like to thanks Mr Faysal for taking good care during our stay to make it better.

2025-09-12 via Tripadvisor
R
Resort60891955074 Couples Torquay, Victoria
8
Well-located and special
Pros:

The hotel is grand and well-located, especially when visiting during the Khareef season. The grounds are nice with plenty of private spots to watch the ocean.
The staff are friendly and helpful. Faysal made a spectacular effort to make my birthday special.

2025-08-31 via Tripadvisor
5
558ashishs NONE Abu Dhabi, Emirate of Abu Dhabi
10
Best hotel stay experience so far
Pros:

We stayed here for 5 nights and had an amazing experience overall. The rooms were clean, comfortable, and well-maintained, and the hotel amenities were great.
A big shoutout to Darshana at the reception who made our stay extra smooth. He shared a detailed list of places to visit and handled every request with so much patience and care. Truly one of the most helpful and kind people we’ve come across.

Sharmila was also very courteous and supportive throughout our stay. And thanks to humble guy Thuvan from housekeeping.

We also absolutely loved the Ocean Blue beach house restaurant, the food was delicious every time.

Highly recommended for families. We’ll definitely be back next year!

2025-08-08 via Tripadvisor
A
apoorvam518 Couples
10
Hidden Gem
Pros:

This hotel was an absolute delight in more ways than one ! Right from the check in experience with Sharmila at the helm to housekeeping staff - Saikat & Sharif and numerous others whose I don’t recall made us feel welcome .
We had opted for half board unsure of what to expect - however to our amazement , the chefs went out of the way to accommodate the vegetarian requests - Mondal and Danish were particularly attentive . Overall a great experience !

2025-08-08 via Tripadvisor
4
415tomy Couples
8
Great Breakfast buffet
Pros:

The staff are friendly and very efficient given the busyness of breakfast! Very good variety and quality of food and really fresh pastries. Thank you, Shashin

2025-08-08 via Tripadvisor
R
roelvis
10
Pros:

Good

2025-08-06 via Nuitee
N
noran4045 Family
10
Highly recommended
Pros:

From the moment I arrived, the staff were warm, welcoming, and attentive. The room was spotless, comfortable, and well-equipped, offering a perfect retreat after a long flight. Enjoyed delicious food while taking in the breathtaking views. Room service was so attentive and considerate.

2025-08-01 via Tripadvisor