DoubleTree by Hilton Rapid City Downtown Convention Center

Hotels
Doubletree by Hilton
8.7 (395 reviews)
505 North Fifth Street , Rapid City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
High prices for certain services

Categories

Cleanliness
8.09
Several guests mentioned stains in rooms and dated conditions.
Service
9.56
The staff were generally described as amazing and helpful.
Location
9.6
The hotel is ideally located near major venues and parks.
Room Quality
7.55
Complaints regarding the condition of rooms and comfort levels.
Amenities
8.58
Interesting amenities, but can be improved (e.g., WiFi issues).
Value for Money
8.04
Some felt the hotel was overpriced for what was received.
Food and Beverage
9.09
Breakfast was praised along with in-house dining options.
Overall Experience
9.06
Mixed experiences, but many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Modern Amenities and Services
This hotel in Rapid City offers a range of modern amenities, including a fitness center, indoor swimming pool, and free wireless internet in all guestrooms.

Convenient Location
Situated near Ellsworth Air Force Base and various attractions like Reptile Gardens and Mount Rushmore National Monument, the Holiday Inn Rapid City-Rushmore Plaza provides easy access to popular destinations.

On-Site Dining and Shopping
Guests can dine at the hotel's restaurant, grab a coffee from in-room coffeemakers, or explore the gift shop for souvenirs. Whether you're here for leisure or business, this hotel has everything you need for a comfortable stay.

Book your stay at the Holiday Inn Rapid City-Rushmore Plaza now for a memorable experience in South Dakota!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.7
Based on 395 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 9.06
S
Smyres family_with_children us
10
2026-03-04 via Nuitee
L
Louann couple us
8
We enjoy staying at this hotel due to its location and the friendly staff.
Pros:

There are three things that we like very much about this hotel. The staff is always friendly, and they remember us, the location is excellent for events we are attending, and we are very happy there is a bar and restaurant onsite.

Cons:

Parking is always a problem when there is a big event happening.

2026-03-03 via Nuitee
C
Christie couple us
10
2026-03-03 via Nuitee
R
Rohnn solo_traveller us
2
Pros:

Nothing really.

Cons:

Parking was hideous. There was an event going on at the convention center and I could barely find a place to park. When I did find a spot it was so far from the front door that it required a very long walk. The shower was hard to control. The water was either scalding hot or freezing cold, with very little difference in handle position. It took a long time to find a water temperature that I could tolerate. Finally, the television was often non-responsive to the remote. Whether or not the remote worked seemed to be a random event. When I wanted to switch from streaming to live TV, I could push the live TV button 20 times with no effect. Then, the next time, it might work on the first try. Sometimes I had to give up. It was very frustrating.

2026-03-02 via Nuitee
D
Doreen extended_group us
8
It was Awesome
Pros:

The location was great and the breakfast buffet was very fulfilling.

Cons:

Nothing

2026-02-28 via Nuitee
L
Larson solo_traveller us
10
Very nice. Everything was great.
Pros:

Easy access to freeway very comfortable beds

Cons:

Nothing

2026-02-25 via Nuitee
P
Paige couple us
6
Worked good
Pros:

Closeness to hockey game and bar downstairs

Cons:

Outdated rooms

2026-01-25 via Nuitee
J
Jackie extended_group us
8
2026-01-20 via Nuitee
S
Selina family_with_children us
9
Always great to stay so close to the Monument for concerts.
Pros:

Love that it's so close to the Monument!

Cons:

Prices are a little high.

2026-01-20 via Nuitee
A
Adam family_with_children us
10
2026-01-19 via Nuitee
G
Gabi couple us
8
Pros:

Location and amenities at the hotel were great. Lots of options of things to do and tours pick you up at the hotel. Really convenient for vacationing in the area. Hotel staff were friendly, personable, and accommodating.

We ordered from the dinner and breakfast menu at the restaurant. 4 out of 5 stars. I had the eggs Benedict and it could have used a tad more flavor, but good for a hotel breakfast. Much better than standard continental. Service and quality were great.

2026-01-19 via Nuitee
R
Robert family_with_children us
9
2026-01-19 via Nuitee
S
Stephen couple us
8
2026-01-19 via Nuitee
K
Kyle couple us
4
2025-12-26 via Nuitee
T
Tracey solo_traveller us
10
2025-12-24 via Nuitee
R
Rick couple us
8
2025-12-23 via Nuitee
P
PHILIP couple us
10
I would definitely recommend this location if you are in Rapid City
Pros:

breakfast was delicious and very good cookies

2025-12-18 via Nuitee
S
scott family_with_children us
10
2025-12-18 via Nuitee
S
Sharon couple us
10
Perfect location and had everything we needed
Pros:

Right next to the venue

Cons:

Nothing

2025-12-16 via Nuitee
E
Erick family_with_children us
10
2025-12-16 via Nuitee