Crowne Plaza Leeds by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (5818 reviews)
Wellington Street , Leeds , GB
+44 113 531 3200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Poor service at times

Categories

Cleanliness
7.71
Several mentions of unclean rooms and dirty items found.
Service
9.18
Staff received high praise for being welcoming and helpful.
Location
9.22
Location was frequently described as great with nearby attractions.
Room Quality
7.67
Complaints about uncomfortable beds and tired rooms.
Amenities
8.7
Amenities were mentioned positively with some concerns.
Value for Money
8.66
Value noted as good overall despite some shortcomings.
Food and Beverage
8.21
Food was generally received well but had some issues.
Overall Experience
8.68
Overall experience was decent but mixed, reflecting targeted reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Spa and Indoor Swimming Pool
Indulge in relaxation at Crowne Plaza's luxurious spa and take a dip in the inviting indoor swimming pool.

Modern Rooms with Complimentary Amenities
Experience comfort in modern rooms equipped with complimentary newspapers, stereo systems, and air conditioning. Enjoy conveniences like tea/coffee facilities, in-room safe, and hairdryers.

Gym, Whirlpool Bath, and Sauna
Stay active at the large gym or unwind in the whirlpool bath and sauna for a rejuvenating experience.

Immerse yourself in luxury and convenience at Crowne Plaza Leeds. Book now for a memorable stay in the heart of the city.

Important information:

A fee of GBP 50 will be charged in case of early departure.

Children under the age of 3 stay and eat for free.

Children's swimming times are 08.00am - 18.00pm daily
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 5818 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Steven • couple • gb
9
Great hotel and staff with nothing much wrong
Pros:

All was good , Ive stayed a fair few times so met my expectations. Hotel could save on the heating bill , particularly in the lounge and bar area where it was very hot

Cons:

Dinner menu, I thought was quite poor

2026-10-24 • via Nuitee
J
Jenny • family_with_children • gb
10
2026-10-24 • via Nuitee
A
Ali • family_with_children • gb
9
Pros:

Location good,pool and spa amenities excellent,breakfast had fantastic choice

Cons:

Dinner menu didn't have many traditional options

2026-10-24 • via Nuitee
G
Georgia • solo_traveller • gb
9
Pros:

The room was lovely. Breakfast had a great selection. Staff were very friendly and helpful.

Cons:

A lack of storage space in the room for clothes if staying for more than one night.

2026-10-24 • via Nuitee
T
Toby • family_with_children • gb
7
2026-10-24 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-10-23 • via Nuitee
J
Jacob • family_with_children • gb
9
Excellent value for a nice stay
Pros:

The staff were super helpful and friendly
The room was spacious
Breakfast was decent
10 minutes walk from the centre and a 5 minute Uber from the brudenell social club
On site parking
Good value

Cons:

Everything was good

2026-10-23 • via Nuitee
W
Wayne • family_with_children • gb
9
2026-10-22 • via Nuitee
A
Anne-Louise • extended_group • gb
9
Lady on reception was friendly, helpful and made us very welcome
Pros:

Lovely staff and great location

2026-10-22 • via Nuitee
N
Nivedita • solo_traveller • gb
8
Pros:

Bed is nice and comfy. Room is temperature control, has a very nice restaurant called the TAP. Breakfast is also good.

Cons:

No negative, although the shower pressure could be better.

2026-10-22 • via Nuitee
W
Ward • couple • gb
10
A great hotel, ideal location for central Leeds. Will book again next time!
Pros:

Staff were extremely helpful + welcoming. Room was lovely + breakfast was really good, especially as catered very well for gluten + dairy intolerance. Pool facilities very clean + a bonus to our stay. Would highly recommend this hotel.

Cons:

Nothing!

2026-10-22 • via Nuitee
S
Susan • family_with_children • gb
10
Pros:

Everything especially the staff.

Cons:

Nothing.

2026-10-21 • via Nuitee
R
Roberto • family_with_children • it
8
2026-10-21 • via Nuitee
S
Sharon • extended_group • gb
8
Great deal for an overnight stay. Staff very friendly.. 15mins walk to the station.
Pros:

Very good deal. Breakfast good.

Cons:

Pool a little tired.

2026-10-21 • via Nuitee
L
LECOT • couple • fr
10
Très bon Hôtel et restaurant
Pros:

Très bon accueil, chambre spacieuse et propre avec tous le confort, petit déjeuner fantastique avec le personnels aux petits soins pour les clients, restaurant de l'hôtel très bien et repas excellent les serveurs au top ! vraiment une mention spécial a tous le personnel .

Cons:

Ce n est pas de la faute de l hotel mais la ligne de bus qui va a l aéroport A1 Flyer depuis l arret au pied n est pas fiable nous avons attendus 1h , 2 bus qui ne sont jamais passés et heureusement la personne de l accueil nous a appelée un UBER mais qu il fallait payer en cash donc nous avons été obligé de nous arrêter a un distributeur bon tarif correct mais bizarre le compteur prend 10 livres d un seul coup a l arriver a l aéroport !!

2026-10-20 • via Nuitee
O
Olivia • solo_traveller • gb
6
2026-10-20 • via Nuitee
J
Jenny • couple • gb
9
Great stay and would stay again
Pros:

Staff were very friendly, helpful and professional. They make the hotel special

2026-10-20 • via Nuitee
M
Mary • solo_traveller • gb
10
I literally cannot wait to book again! This will be my ‘comfort blanket’ Hotel
Pros:

Crowne Plaza is just a short walk from Leeds City Railway Station and therefore close to shops, restaurants etc. I haven’t stayed at the CP before but I was attracted to the pool and spa facilities which did not disappoint at all.
The reception area is beautifully opulent and I was greeted immediately by a lovely reception host called Maya with a big smile. It was so welcoming, very professional and I was given all the details I needed about using the Spa and Restaurant area. I was travelling alone but was so comfortable to explore the amenities solo, which can sometimes be daunting. It will be my first choice hotel for the next time I am back in Leeds.

Cons:

I have absolutely nothing negative to report on the Crowne Plaza.

2026-10-19 • via Nuitee
D
Damian • solo_traveller • gb
9
2026-10-19 • via Nuitee
H
Holly • family_with_children • gb
10
Pros:

Spa visit , comfortable clean room and great breakfast for £50 pppn fantastic value

2026-10-18 • via Nuitee