Crowne Plaza Leeds by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (4888 reviews)
Wellington Street , Leeds , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Poor service at times

Categories

Cleanliness
7.71
Several mentions of unclean rooms and dirty items found.
Service
9.18
Staff received high praise for being welcoming and helpful.
Location
9.22
Location was frequently described as great with nearby attractions.
Room Quality
7.67
Complaints about uncomfortable beds and tired rooms.
Amenities
8.7
Amenities were mentioned positively with some concerns.
Value for Money
8.66
Value noted as good overall despite some shortcomings.
Food and Beverage
8.21
Food was generally received well but had some issues.
Overall Experience
8.68
Overall experience was decent but mixed, reflecting targeted reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Spa and Indoor Swimming Pool
Indulge in relaxation at Crowne Plaza's luxurious spa and take a dip in the inviting indoor swimming pool.

Modern Rooms with Complimentary Amenities
Experience comfort in modern rooms equipped with complimentary newspapers, stereo systems, and air conditioning. Enjoy conveniences like tea/coffee facilities, in-room safe, and hairdryers.

Gym, Whirlpool Bath, and Sauna
Stay active at the large gym or unwind in the whirlpool bath and sauna for a rejuvenating experience.

Immerse yourself in luxury and convenience at Crowne Plaza Leeds. Book now for a memorable stay in the heart of the city.

Important information:

A fee of GBP 50 will be charged in case of early departure.

Children under the age of 3 stay and eat for free.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17.50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 4888 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
J
Jonathan • couple • gb
10
Great hotel for our visit to Leeds
Pros:

Staff were really helpful. Easy access to basement car park. Nice room.

2026-03-06 • via Nuitee
M
Middleton • couple • gb
9
2026-03-06 • via Nuitee
G
Gemma • couple • gb
8
Pros:

restaurant, pool, spa

2026-03-06 • via Nuitee
H
Helen • family_with_children • gb
8
Pros:

Location & facilities

Cons:

Guests arriving for breakfast in their pyjamas!

2026-03-06 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-03-06 • via Nuitee
K
Kathryn • family_with_children • gb
8
2026-03-05 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-03-04 • via Nuitee
A
Anne • extended_group • gb
10
2026-03-04 • via Nuitee
A
Andrerw • couple • gb
9
Short stop-over, however really good option in terms of all-round value
Pros:

Good location - Comfortable/Clean rooms - Excellent breakfast / Decent bar - Very good service- Inclusive parking - All-round excellent value

Cons:

Nothing

2026-03-04 • via Nuitee
S
Steve • family_with_children • gb
10
Pros:

Everything about our stay and daughter especially loves the breakfast and swimming

Cons:

N/a

2026-03-03 • via Nuitee
T
Tina • couple • gb
8
2026-03-03 • via Nuitee
A
Anthony • family_with_children • gb
10
2026-03-03 • via Nuitee
E
Ellen • couple • gb
10
Pros:

Everything was great and how we expected it to be in terms of the room and the facilities, but our stay was made extra special by one of the staff members Yasser who helped my partner to organise a surprise.

2026-03-02 • via Nuitee
J
jordan • family_with_children • gb
3
Pros:

Location

Cons:

Bathroom was not clean, excrement on the toilet lid.

2026-03-02 • via Nuitee
C
Chantelle • couple • gb
8
2026-03-02 • via Nuitee
T
Tommy • couple • gb
10
2026-03-02 • via Nuitee
L
Lavinia • family_with_children • gb
7
2026-03-02 • via Nuitee
R
Robert • couple • gb
10
Pros:

Very good service , I will come back definitely

Cons:

Everything

2026-03-01 • via Nuitee
J
Jodie • family_with_children • gb
8
Pros:

Very nice place to stay. Liked bar area for breakfast and an evening drink

Cons:

Not enough lights in room

2026-03-01 • via Nuitee
H
haylez • family_with_children • gb
9
2026-03-01 • via Nuitee