Heritage Inn & Suites

Hotels
•
OYO Rooms
4.9 (33 reviews)
10455 Reiger Road , Baton Rouge , US
+1 225-293-6880

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Convenient location (near hospital / good area)
Low price / good value for money noted by some guests
Some staff/owner described as great and understanding
Quiet environment at times
Occasional comfortable rooms and hot showers
Cons:
Unclean rooms (filthy, ants, roaches, dirty microwave, bathroom falling apart)
Uncomfortable beds and broken fixtures (tub stopper, missing drawers, frames)
Spotty WiFi and poor AC/cooling
Safety concerns / shady activity around property
Rude front-desk behavior, cash-only policies and reported card-fraud concerns
Pool and other amenities need cleaning or repair

Categories

Cleanliness
2.5
Multiple reports of filthy rooms, ants, roaches, dirty microwave, and bathrooms falling apart — overall poor cleanliness.
Service
6.5
Mixed service: several reviewers praise the owner and some staff as helpful and understanding, while others report rude front-desk behavior and inconsistent treatment.
Location
7.5
Generally positive — convenient location to a hospital and the surrounding area; some reviewers noted a quiet environment at times.
Room Quality
3
Frequent issues with beds being uncomfortable, broken fixtures (tub stopper, frames), missing drawers, hot rooms and signs of neglect — below average room quality.
Amenities
3.5
Amenities are weak: spotty WiFi, AC not cooling well, pool needs cleaning, lack of card-entry security and other facility problems noted.
Value for Money
7.3
Price/value seen as a redeeming factor by several reviewers ("the price is the only thing"); despite quality issues, cost is perceived as reasonable by some guests.
Food and Beverage
4.9
Standard quality for this hotel tier
Overall Experience
4
Overall mixed-to-negative: some comfortable, quiet stays and helpful staff, but numerous cleanliness, safety and amenity concerns lead to an inconsistent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Heritage Inn and Suites, located in Baton Rouge, offers easy access to popular attractions like Louisiana State University and The Old Governor's Mansion, making it an ideal choice for travelers seeking convenience.

Comfortable Accommodations
Each air-conditioned room at Heritage Inn and Suites is thoughtfully equipped with a desk, flat-screen TV, and cozy bed linen, ensuring a comfortable stay for guests.

Modern Amenities
Guests can enjoy the convenience of free WiFi throughout the property, room service, and a 24-hour front desk, providing a seamless experience during their visit.

Experience the perfect blend of comfort and convenience at Heritage Inn and Suites. Book your stay now for a memorable Baton Rouge getaway.

Important information:

Please note that check-in between 12am to 7am, check-out to be done at 11am on the same day else late check-out fees will be applicable.

Please note that pets will incur an additional charge of 20 USD per night, per pet, per room.

1. Minimum Age to Reserve: Guests must be at least 18 years old to make a reservation at the property.

2. Underage Stay Requirements: Guests under the age of 21 are required to sign an acknowledgment form at the property upon arrival.

3. Semi-truck parking, including parking for 18-wheeler trucks, is available at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Guest Reviews

4.9
Based on 33 reviews
Cleanliness: 2.5
Service: 6.5
Location: 7.5
Room Quality: 3
Amenities: 3.5
Value for Money: 7.3
Food and Beverage: 4.9
Overall Experience: 4
B
Brown • extended_group • us
4
Pros:

Access to food

Cons:

Broken bathroom seat
Blood on corner sheet on bed

2026-11-07 • via Nuitee
S
Starling • couple • us
5
Pros:

Friendly and convenient

2026-11-01 • via Nuitee
V
Vincent • couple • us
1
Pros:

Location to the hospital I was having surgery at.

Cons:

The bathroom was falling apart, bess were not comfortable, be refused to let paying guests stay!

2026-10-20 • via Nuitee
A
Allday-Logue • couple • us
2
Out of the Movies stay
Pros:

The Area

Cons:

Can't pay online. They make you give them your card and 2 hours after I signed in to the hotel I started getting fraud alerts on my card and had to cancel my card I have never had an alert like this until I gave this hotel my card. And they make you give them a cash refundable deposit for guest, and encouraged me to keep using their ATM. Which was suspicious already because it was the only thing in the lobby. The room was filthy and beds dirty.it said it was booked but only 5 or six cars and you can see in a lot of the rooms look like they were ransacked and left. A lot of strange events unfolding at this hotel. Felt like Everytime I walked outside I was being watched. A lot of young teen/20's girls in and out of rooms that had key locks not card locks. I almost forgot about the ants that we took care of but they were horrible took 3 nights to get them to stop finding a way in the room. Also the air did not get cold.

2026-10-18 • via Nuitee
A
Ari • couple • us
5
Dirty and cheap
Pros:

The price is the only thing

Cons:

Everything except the price, especially those workers

2026-09-06 • via Nuitee
P
Parker • couple • us
2
Pros:

nothing

Cons:

when checking in we had a double bed but they gave us a single then later was switched to another room where it was extremely hot. the tub stopper was broken couldn't take a bath. roaches came out the sink drain. microwave was filthy. it did not look like they cleaned everything before issuing a room out. and when my partner went to ask for more towels by front desk the front desk man was rude about it. 0/10!!

2026-08-29 • via Nuitee
M
Maryann • solo_traveller • us
8
2026-08-15 • via Nuitee
B
Beyce • solo_traveller • us
1
They want to get over and take your money
Pros:

Everything

Cons:

Nothing

2026-08-14 • via Nuitee
E
EVELYN • couple • us
3
Pros:

It was eh

Cons:

Shady. Did not feel safe all Night

2026-08-14 • via Nuitee
B
Bryce • couple • us
8
Comfortable could have been better for the price
Pros:

It’s very clean

Cons:

Missing draws
ac ok not good

2026-08-08 • via Nuitee
E
Erin • solo_traveller • us
1
Pros:

Staff

Cons:

Spotty wifi cash only

2026-07-18 • via Nuitee
S
Stephanie • solo_traveller • us
1
2026-07-17 • via Nuitee
R
Russo • solo_traveller • us
8
2026-07-07 • via Nuitee
E
Erneston • couple • us
10
2026-07-06 • via Nuitee
S
Smith • solo_traveller • us
5
Pros:

Not many People at the hotel. Hire a contractor to fix all the breaking frames

Cons:

The pool needs cleaning

2026-07-04 • via Nuitee
B
Brandon • solo_traveller • us
10
Great💯💯💯💯💯
Pros:

Room was Comfortable and the Shower was Hot
Environment was quiet

Cons:

Wifi was Spotty

2026-06-22 • via Nuitee
B
Brandon • solo_traveller • us
10
Great and Comfortable
Pros:

The Owner and Staff were Great and Understanding

Cons:

Wifi was Spotty at times

2026-06-13 • via Nuitee
W
Ward • couple • us
2
Need to
Pros:

Nothing.

Cons:

Not clean

2026-06-10 • via Nuitee
L
laneka • couple • us
1
2026-05-19 • via Nuitee
C
Christina • couple • us
5
2026-05-08 • via Nuitee