Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1610 reviews)
20 North IH-35 , Austin , US
+1 512-472-8211

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1610 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
E
Eloïse • couple • us
7
Séjour agréable
Pros:

Emplacement agréable chambre confortable parking sécurisé

Cons:

Environnement chambre un peu bruyant petit déjeuner peu varie manque de fruits

2026-10-17 • via Nuitee
C
Cruz • extended_group • us
8
I would stay again.
Pros:

The room was great, clean. The staff was very nice and friendly. We did like that it was right off the highway.

Cons:

The Tv didn't work. The Ac was on 75 and it felt humid when we walked in, we had to put it on 65 for it to get cool. There was construction going on around the hotel.

2026-10-17 • via Nuitee
J
Jeff • solo_traveller • us
6
Pros:

Staff

Cons:

Confusing parking

2026-10-17 • via Nuitee
R
Richard • couple • us
10
2026-10-17 • via Nuitee
R
Richard • solo_traveller • us
8
Definitely worth the money
Pros:

Right next to the water, which made it more amazing.

Cons:

Bathroom can use a upgrade but it’s not the worst

2026-10-16 • via Nuitee
M
MAY • solo_traveller • es
8
2026-10-15 • via Nuitee
M
Michael • family_with_children • de
9
2026-10-15 • via Nuitee
O
Oliver • family_with_children • de
8
One night in Bat City
Pros:

Lage am Lake ist fußläufig zur Bat Bridge. 20 Minuten Sunset Walk zum Start der Bats.

Cons:

Betten waren schmal für 2 Personen.

2026-10-15 • via Nuitee
C
Carol • couple • au
9
2026-10-15 • via Nuitee
H
Haig Alexandre • couple • ch
8
2026-10-13 • via Nuitee
M
Miriam • extended_group • es
4
Servicios en booking diferentes en el hotel
Pros:

Parking gratuito.

Cons:

Contraté una habitación con dos camas dobles y desayuno incluido para tres personas y cuando realice el check in me indican que solo entran dos desayunos por política de hotel

2026-10-13 • via Nuitee
G
Gonzalez • couple • us
8
2026-10-13 • via Nuitee
S
SANTAMARIA • solo_traveller • us
10
2026-10-12 • via Nuitee
A
Ashley • couple • us
10
2026-10-12 • via Nuitee
D
Daniela • couple • us
10
2026-10-10 • via Nuitee
J
Judith • couple • us
10
2026-10-10 • via Nuitee
A
Austin • family_with_children • us
10
2026-10-08 • via Nuitee
A
Anonimo • solo_traveller • it
8
Pros:

Staff, pulizia camere

Cons:

Location

2026-10-08 • via Nuitee
H
Hale • solo_traveller • us
8
I would recommend staying here 100%!
Pros:

Staff were very friendly and accommodating! The location is perfect and view from the hotel was stunning. Room was very clean. Hotel was easy to navigate.

Cons:

The elevators were dirty — not a big issue for me but the flooring was coming apart. The tv only had a couple of channels that worked, the rest didn’t play correctly. The parking garage smelled like pee.

2026-10-08 • via Nuitee
E
Emmanuel • couple • us
10
2026-10-08 • via Nuitee