Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1337 reviews)
20 North IH-35 , Austin , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1337 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
C
Corrina • extended_group • us
8
Pros:

Good location, nice breakfast

Cons:

Quite expensive for an older hotel but best deal we could find in downtown area.

2026-03-28 • via Nuitee
C
calixto • solo_traveller • us
8
2026-03-24 • via Nuitee
A
Ashlee • solo_traveller • us
10
Well appointed, well located, gorgeous.
Pros:

Excellent view, gorgeous room, spacious, clean.

Cons:

No bathtub. Breakfast was not good. Coffee was awful. No netflix or other streaming service; cable with no menu.

2026-03-24 • via Nuitee
C
Chinyere • solo_traveller • us
8
A great value option for friendly staff, a comfortable stay, and easy access to Lady Bird Lake.
Pros:

The hotel staff was incredibly kind. I also appreciated the easily accessible gym onsite as well as the proximity to Lady Bird Lake.

Cons:

The breakfast buffet was a good value, but it could have been a little better.

2026-03-23 • via Nuitee
J
Jonathan • couple • us
10
2026-03-23 • via Nuitee
J
Joel • extended_group • gb
5
Beauty and the beast.
Pros:

It’s by the river and if you get a riverside room it’s great, but if not the noise from the interstate highway is constant!

Cons:

The noise from the interstate highway is unbearable on one side of the hotel. It was busy so I was struck with little sleep for two nights

2026-03-23 • via Nuitee
D
Diana • couple • us
9
2026-03-22 • via Nuitee
A
Angela • couple • us
9
2026-03-22 • via Nuitee
W
Wiggins • extended_group • us
9
2026-03-20 • via Nuitee
L
Lisa • solo_traveller • us
8
Very good
Pros:

Great location with access to the river and historic town.

Cons:

Hotel jacked up the price for the SXSW Conference and $500 a night was not a good value for this level of accommodation.

2026-03-18 • via Nuitee
V
Vonetta • couple • us
5
2026-03-15 • via Nuitee
J
Juan • family_with_children • us
10
Pros:

The rooms were very clean. The staff were incredibly friendly.

2026-03-12 • via Nuitee
M
Myriam • couple • fr
8
2026-03-10 • via Nuitee
A
Alfred • family_with_children • us
5
its not a bad rate for what you get
Pros:

the park right outside the hotel is nice

Cons:

the Right elevator shocked another guest right in front of me and only one elevator worked

2026-03-10 • via Nuitee
A
Abdul • couple • ca
10
2026-03-10 • via Nuitee
T
Timothy • couple • us
7
Stay was alright .
Pros:

The bed was comfortable

Cons:

No sidewalk out back to the lake was muddy from rain carpet was loose in door to room and poor shower pressure in shower

2026-03-10 • via Nuitee
N
Neil • couple • us
8
2026-03-09 • via Nuitee
E
Eileen • couple • us
7
Good value and location. Comfortable beds. Very dated overall though. In general needs a good refurbishment.
Pros:

Convenient, clean, comfortable beds, free parking

Cons:

Very dated. Furniture needs to be replaced, new paint, carpet, etc.

2026-03-09 • via Nuitee
H
Hieu • family_with_children • us
8
In short, it was good. Breakfast is just minor and based on individual references
Pros:

The hotel location is great. We walked along the river. The staff is nice.

Cons:

Breakfast was not attractive, no fresh fruit. There was not much choice of juices.

2026-03-07 • via Nuitee
H
hur • solo_traveller • us
9
The view is worth it
Pros:

The view was amazing. The staff was helpful. Free shuttle to airport. Quality furniture.

Cons:

Nothing

2026-03-07 • via Nuitee