Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1385 reviews)
20 North IH-35 , Austin , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1385 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
M
Michele • couple • it
7
Positivo in una città non attraente.
Pros:

Come sempre il parcheggio per la moto. La camera accogliente. Elevata la gentilezza delle persone alla reception. Introvabile anche col navigatore.

Cons:

La colazione, la cena senza praticamente alcuna scelta, la posizione sulla autostrada.

2026-04-25 • via Nuitee
J
Josephine Kelly • solo_traveller • us
10
2026-04-25 • via Nuitee
M
Marissa • couple • us
10
2026-04-25 • via Nuitee
M
Mohmmed • family_with_children • sa
10
Outstanding service—especially from the front desk gentleman—and a great location.
Pros:

The staff were exceptional, especially the older gentleman at the front desk who kindly upgraded our room and made our stay much more enjoyable.
• Great location near the lake and easy access to everything.
• Comfortable stay overall.

Cons:

The hotel is a bit dated, but it was clean and comfortable.

2026-04-25 • via Nuitee
H
Haydon • couple • us
10
2026-04-24 • via Nuitee
A
Alexandre • couple • br
10
2026-04-24 • via Nuitee
D
De avila • solo_traveller • co
9
2026-04-24 • via Nuitee
J
Jaelon • solo_traveller • us
6
My day was very chill and relaxed. I was super disappointed about the condition of the room and the breakfast not being
Pros:

very convenient location. It is very close to the water and the running path

Cons:

Online it says breakfast is included through third parties and breakfast is not included. The value is terrible for the price. The rooms are also in very subpar condition for the price.

2026-04-23 • via Nuitee
J
Joel • solo_traveller • gb
5
A hotel tale of two sides.
Pros:

The hotel is on Ladybird lake, but I was given a room overlooking the busy interstate highway had no soundproofing so I didn't sleep for the first three nights. I was working so exhausted. I had to keep asking every day to be moved. Luckily on the 4th and 5th day I was given another room by a sympathetic receptionist.

If you get a nice room it's a lot better experience!

Cons:

Breakfast was pretty basic, unhealthy food and not refreshed regularly. The staff seemed tired and disinterested.

2026-04-22 • via Nuitee
C
CERVANTES • family_with_children • us
8
2026-04-21 • via Nuitee
N
Nigel • solo_traveller • gb
9
Pros:

Nice friendly staff alays willing to help room was cleaned spotlessley every day any issue was delt with immediatley

Cons:

Breakfast wasnt brilliant and the noise from the motorway was a pain

2026-04-21 • via Nuitee
M
Melissa • couple • us
8
It was peaceful. Comfortable, like the access to my car. Beds were comfortable
Pros:

Cleanliness and it’s right by where I needed to be

Cons:

Tv channels and signal going off

2026-04-20 • via Nuitee
I
Isaiah • solo_traveller • us
10
Pros:

Great location. Staff is friendly and accommodating.

Cons:

Floor would get really wet after a shower.

2026-04-20 • via Nuitee
M
Matthias • solo_traveller • de
7
OK für den Preis, aber altes, lautes Gebäude
Pros:

Blick auf River
Parkplätze
Sehr nettes Personal

Cons:

Viel zu laut!
Ich habe extra das oberste Stockwerk gebucht, aber die Autobahn ist selbst dort sehr laut!
Auch in sich sehr hellhörig, ich wurde nachts mehrmals durch Nachbarn geweckt

2026-04-19 • via Nuitee
M
McWhirter • couple • tw
8
Pros:

Great location next to the riverside.

2026-04-19 • via Nuitee
K
Kim • couple • nl
9
Topverblijf!
Pros:

De locatie was echt top! Je kon meteen langs het water naar het centrum lopen. En geen gedoe met parkeren

2026-04-19 • via Nuitee
4
44045208bf227112a48b72a39237ec7a • couple • us
10
2026-04-18 • via Nuitee
9
9e9838cb58047333fa3fdc7557aba096 • solo_traveller • us
7
2026-04-17 • via Nuitee
3
3997b4ff274e7018c06af58f8ab6c2a0 • family_with_children • tw
7
2026-04-17 • via Nuitee
6
61884b9f95ad7178270ae9a7d9cce88a • couple • us
10
The best stay ever
Pros:

Customer service was superb

Cons:

Everything was fabulous

2026-04-16 • via Nuitee