Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1595 reviews)
20 North IH-35 , Austin , us
+1 512-472-8211

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1595 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
I
Isaias • couple • us
10
Mejor hotel calidad-precio
Pros:

Todo el staff es muy amable, el desayuno estaba bueno y variado, todas las instalaciones estaban en perfecto funcionamiento y la ubicación es perfecta.

2026-08-15 • via Nuitee
D
dab • couple • us
6
Pros:

How clean it was

Cons:

Our ac wasn’t working

2026-08-15 • via Nuitee
M
michael • extended_group • us
10
2026-08-15 • via Nuitee
S
Sandra Regina • extended_group • br
9
Pros:

Excelente localização, oferta de estacionamento.

Cons:

Poderia ofertar cafe da manha.

2026-08-14 • via Nuitee
M
Mario • family_with_children • us
9
I'm a satisfied guest
Pros:

I liked the location, near downtown, restaurants, and shops. Walking distance from a nice lake for walks.

Cons:

My room was on the seventh floor overlooking the highway. So the noise from the cars was a factor in not being able to sleep as well as I would have liked.

2026-08-14 • via Nuitee
L
Luis Eduardo • solo_traveller • us
7
2026-08-14 • via Nuitee
L
LaTanya • family_with_children • us
4
2026-08-13 • via Nuitee
R
Raymond • couple • us
10
2026-08-12 • via Nuitee
D
Drake • couple • us
10
Every time I stay here, I feel right at home. Comfortable bed, beautiful view, and staff is ever so kind.
Pros:

Loved the view most of all.

Cons:

N/a

2026-08-12 • via Nuitee
R
Renu • couple • us
8
We really enjoyed our stay
Pros:

Convenient location close to downtown. Rooms with a view. Free airport shuttle, though I wasn’t able to use it on the way in because of a tire blow out. Staff provided meal coupons to make up for it. Nice customer service!

Cons:

Water in shower never got hot.
I wish there were umbrellas or some shade in the pool area.

2026-08-11 • via Nuitee
C
Celia • couple • us
10
2026-08-10 • via Nuitee
B
Betty • couple • us
4
Wish it could’ve been better
Pros:

We often stay there

Cons:

Our ac did not work in room 706 we stayed Saturday night and checked out Sunday George from desk guy said he had no written records of our issue the girl who took my calls took both calls and sent 2 different guys which neither fixed it and she did not record/logged our calls or issues

2026-08-10 • via Nuitee
E
Evan • couple • us
9
2026-08-10 • via Nuitee
Y
Yunjae • solo_traveller • us
10
2026-08-10 • via Nuitee
A
Alexis • couple • us
8
2026-08-10 • via Nuitee
B
Buenaventura • solo_traveller • es
8
2026-08-09 • via Nuitee
J
Jenny • couple • se
8
2026-08-09 • via Nuitee
D
Daniel • solo_traveller • nz
6
Good brief stay, 1 night, downside was the noisy air conditioning.
Pros:

Location for river front and downtown was an easy walk.

Cons:

The air conditioning was very noisy

2026-08-09 • via Nuitee
J
Jessica • solo_traveller • mx
7
Pros:

El hotel está céntrico y es amplio

Cons:

Pues falta muchas cosas , la decoración no me encantó, la falta de agua en el cuarto, el servicio no me encantó pedimos ayuda que alguien nos ayudará a poner el sofá cama nadie subió y nos dieron las colchas en una bolsa de plástico toda fea, si son detalles importantes sobre todo lo del agua en este verano

2026-08-09 • via Nuitee
L
laetitia • family_with_children • fr
7
Bon emplacement
Pros:

L emplacement

Cons:

Le bruit sourd de la soufflerie

2026-08-08 • via Nuitee