Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1288 reviews)
20 North IH-35 , Austin , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1288 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
L
Leah • family_with_children • us
10
2026-02-12 • via Nuitee
D
danisven • couple • es
9
2026-02-12 • via Nuitee
D
danisven • couple • es
9
2026-02-12 • via Nuitee
K
Koen • family_with_children • nl
9
2026-02-11 • via Nuitee
S
Shona • solo_traveller • gb
8
Clean modern safe stay in Austin
Pros:

View was of the skyscraper building - beautiful at night to see the city lights. I had a room on the 6th floor. The hotel reception staff are all fantastic - including GEORGE! eXCELLENT sized room and excellent sized bathroom. Hair dryer was available, great Curtains that blocked out the sunlight - great black out blinds. great sized bed. Excellent lighting. great sun deck on the swimming pool floor. Taco truck downstairs across the road food was ok.

Cons:

Could have done with more space to hang clothes. There was a hair in the bath. Instructions on how to turn the shower on and use it properly would have been helpful. Vending machines didn't work on a lot of the floors when I needed something to drink. Driver from the Airport with the Shuttle was very helpful although a little disgruntled about the state of the city.

2026-02-11 • via Nuitee
R
Ramiro • family_with_children • mx
9
2026-02-10 • via Nuitee
A
Alexis • couple • us
10
2026-02-08 • via Nuitee
R
Richard • solo_traveller • us
10
2026-01-29 • via Nuitee
D
Daxer • solo_traveller • us
9
Perfekt
Pros:

Alles

Cons:

Frühstück

2026-01-28 • via Nuitee
N
Nesa Gonzalez • solo_traveller • us
8
Nice
Pros:

Location. Walking trail & food within walking distance

Cons:

Breakfast wasn't included.

2026-01-26 • via Nuitee
M
Maria • family_with_children • co
8
Normalito
Pros:

Buena ubicacion

Cons:

Instalaciones ya muy viejitas, podrian mejorar eso.

2026-01-24 • via Nuitee
C
Cassandra • couple • us
4
Thankfully I just needed a bed and not a comfy room 😬
Pros:

It was clean - upkeep was better than plenty of hotels. Bed was comfortable.

Cons:

The toilet struggled to flush anything, shower water was ONE temperature which thankfully was warm, table in the room was dangerously wobbly (unusable for any food/drink). Zero comfortable seating, you had to sit on the hard chair or the bed.

2026-01-23 • via Nuitee
T
Thalia • couple • us
10
2026-01-22 • via Nuitee
C
Claudia • family_with_children • us
9
2026-01-21 • via Nuitee
L
Lisa • family_with_children • us
8
Comfortable and affordable stay.
Pros:

Breakfast was wonderful! Rooms were clean and beds were comfortable!

Cons:

Difficult to get in/out of parking lot and garage

2026-01-21 • via Nuitee
K
KHALID • solo_traveller • gb
8
2026-01-21 • via Nuitee
T
Tristan • couple • us
2
2026-01-20 • via Nuitee
F
Francisco • family_with_children • mx
7
Pros:

Buena ubicación

Cons:

Solo tiene 2 elevadores y 1 esta descompuesto, son tiempos de espera demasiado largos, además que cobran el desayuno

2026-01-20 • via Nuitee
D
Donna • family_with_children • us
8
I will come, staff was great and love breakfast
Pros:

My room was great , the amenities was a nice surprise

Cons:

Parking .

2026-01-20 • via Nuitee
S
Simone • solo_traveller • us
9
2026-01-20 • via Nuitee