Palm Mountain Resort & Spa

Hotels
8.5 (1212 reviews)
155 South Belardo Road , Palm Springs , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.83
Room smelled musty and not sufficiently cleaned based on multiple reviews.
Service
9.3
Staff were friendly and accommodating throughout the stay.
Location
9.34
Perfect location right downtown with easy access to shops and restaurants.
Room Quality
7.79
Most rooms were modern and clean, though some odor issues were noted.
Amenities
8.82
Amenities such as the pool area were appreciated, with minor concerns about smart TVs.
Value for Money
8.78
Good value for the location and amenities provided.
Food and Beverage
8.33
No breakfast offered, but general satisfaction with overall offerings.
Overall Experience
8.8
Overall positive experiences with some noted issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:29

Property Description

Convenient Location and Amenities
Located across from Mercado Plaza and a short walk from Spa Resort Casino, Palm Mountain Resort & Spa offers a prime spot in Palm Springs. Guests can enjoy the nearby dining and shopping options.

Comfortable Accommodations
The guest rooms are equipped with convenient amenities like a microwave, refrigerator, and coffee maker. Additionally, guests can relax with cable TV and air conditioning for a comfortable stay.

Relaxation and Recreation
The resort features a tree-lined pool area with a pool terrace, perfect for unwinding on comfortable lounge chairs. Guests can also access a full-service health and wellness center nearby and enjoy stunning views of the San Jacinto Mountains.

Book your stay at Palm Mountain Resort & Spa for a relaxing and convenient Palm Springs getaway.

Important information:

The resort fee includes the airport shuttle service, in-room coffee and bottled water, WiFi, local calls and faxes and use of a partner fitness center (Palm Springs Fitness).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1212 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
K
Karim • family_with_children • us
6
Probably worth 3 stars
Pros:

Location is very good, pool is decent and parking is super easy

Cons:

Room was not spot clean with some hair in bathtub

2026-04-17 • via Nuitee
X
Xiayi • family_with_children • us
9
2026-04-14 • via Nuitee
G
Gerardo • solo_traveller • us
8
2026-04-13 • via Nuitee
J
Janis • couple • gb
10
Pros:

Great location, right off the Main Street.

2026-04-12 • via Nuitee
M
Monserrath • solo_traveller • us
10
2026-04-11 • via Nuitee
J
Jonathan • couple • us
10
Excelente
Pros:

We loved the pool area, the location was perfect everything was so close by.

2026-04-10 • via Nuitee
K
Karina • family_with_children • us
8
2026-04-08 • via Nuitee
S
susie • couple • us
10
Relaxing and fun stay in Palm Springs.
Pros:

Location was great. Room was comfortable.

Cons:

Elevator was a little unreliable

2026-04-07 • via Nuitee
C
Cheryl • couple • us
1
Unfortunately the location is the best thing about this place
Pros:

The location was phenomenal

Cons:

You need to hire more housekeepers it's ridiculous to be gone for seven hours and come back and still not have our room cleaned when you only clean them every other day anyway! As it was when they finally cleaned it they didn't change the sheets they didn't mop the floor I mean it was just gross

2026-04-07 • via Nuitee
J
Juan Carlos • couple • us
7
2026-04-06 • via Nuitee
S
Shelley • couple • ca
10
Perfect location with a very relaxing vibe.
Pros:

Location in the centre of Palm Springs. Lots of seating around the pool and really enjoyed the fire pits at night.

Cons:

Would be perfect if there was a bbq area and a slightly bigger fridge for longer stays.

2026-04-06 • via Nuitee
W
Wilson • extended_group • us
10
Pros:

Location and staff were amazing!

2026-04-03 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

Beautiful property! Great staff
Very clear!

Cons:

All perfect.

2026-03-27 • via Nuitee
H
Hugh • couple • us
8
Pros:

Location

Cons:

No bar on site

2026-03-27 • via Nuitee
C
Cindy • couple • us
9
2026-03-24 • via Nuitee
C
Catharine • couple • ca
5
This visit was not the best. Will try again another time and hope to get a better room poolside.
Pros:

Good location. Well priced. Always enjoy sitting by the fire pit.

Cons:

Our room this time was along the end by the parking lot. We were right across from the ice machine - very loud. The outside light on the front of building shone in our room all night making it difficult to fall asleep.

2026-03-12 • via Nuitee
M
Michael • couple • us
9
Had a great week in Palm Springs, and a large part of it was where we stayed.
Pros:

Beautiful setting near the mountain. Wonderful vegetation--citrus were blooming! A very good central location for walking downtown.

2026-03-09 • via Nuitee
S
Sari • couple • ca
8
2026-03-08 • via Nuitee
M
Mary • couple • us
6
Pros:

The location was in the middle of downtown Palm Springs and we could walk everywhere we were interested. The resort provided an airport shuttle so we did not need to rent a car. I appreciated it was a no smoking resort and the pool area was quiet and laid back.

Cons:

We are swimmers and the pool was dirty. We had to wait two hours for our room to check in. We were in our room by 5pm. The rooms are dated and we could hear the loud people next to us day and night. They seem to cater to large charter bus groups.

2026-03-08 • via Nuitee
S
Stella • family_with_children • us
8
Overall the location and property were great. I can't wait to come back!
Pros:

Nice property with mature trees. Walking around the property you can smell the flowers from the citrus trees. The room was nicely situated for privacy. It was gated all around and it felt safe.

Cons:

The microwave door was stuck and I couldn't get my food out. Also the room door was very difficult to open and I had to really put some muscle into it. The grass in front of the room seemed to be a popular spot for dogs and I watched a lot of pooping going on there during the weekend. I don't know if they have an area specifically for dogs on the property to do their business, but it would be a good idea if they don't already.

2026-03-07 • via Nuitee