Palm Mountain Resort & Spa

Hotels
8.5 (1212 reviews)
155 South Belardo Road , Palm Springs , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.83
Room smelled musty and not sufficiently cleaned based on multiple reviews.
Service
9.3
Staff were friendly and accommodating throughout the stay.
Location
9.34
Perfect location right downtown with easy access to shops and restaurants.
Room Quality
7.79
Most rooms were modern and clean, though some odor issues were noted.
Amenities
8.82
Amenities such as the pool area were appreciated, with minor concerns about smart TVs.
Value for Money
8.78
Good value for the location and amenities provided.
Food and Beverage
8.33
No breakfast offered, but general satisfaction with overall offerings.
Overall Experience
8.8
Overall positive experiences with some noted issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:29

Property Description

Convenient Location and Amenities
Located across from Mercado Plaza and a short walk from Spa Resort Casino, Palm Mountain Resort & Spa offers a prime spot in Palm Springs. Guests can enjoy the nearby dining and shopping options.

Comfortable Accommodations
The guest rooms are equipped with convenient amenities like a microwave, refrigerator, and coffee maker. Additionally, guests can relax with cable TV and air conditioning for a comfortable stay.

Relaxation and Recreation
The resort features a tree-lined pool area with a pool terrace, perfect for unwinding on comfortable lounge chairs. Guests can also access a full-service health and wellness center nearby and enjoy stunning views of the San Jacinto Mountains.

Book your stay at Palm Mountain Resort & Spa for a relaxing and convenient Palm Springs getaway.

Important information:

The resort fee includes the airport shuttle service, in-room coffee and bottled water, WiFi, local calls and faxes and use of a partner fitness center (Palm Springs Fitness).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1212 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Catharine couple ca
5
This visit was not the best. Will try again another time and hope to get a better room poolside.
Pros:

Good location. Well priced. Always enjoy sitting by the fire pit.

Cons:

Our room this time was along the end by the parking lot. We were right across from the ice machine - very loud. The outside light on the front of building shone in our room all night making it difficult to fall asleep.

2026-03-12 via Nuitee
M
Michael couple us
9
Had a great week in Palm Springs, and a large part of it was where we stayed.
Pros:

Beautiful setting near the mountain. Wonderful vegetation--citrus were blooming! A very good central location for walking downtown.

2026-03-09 via Nuitee
S
Sari couple ca
8
2026-03-08 via Nuitee
M
Mary couple us
6
Pros:

The location was in the middle of downtown Palm Springs and we could walk everywhere we were interested. The resort provided an airport shuttle so we did not need to rent a car. I appreciated it was a no smoking resort and the pool area was quiet and laid back.

Cons:

We are swimmers and the pool was dirty. We had to wait two hours for our room to check in. We were in our room by 5pm. The rooms are dated and we could hear the loud people next to us day and night. They seem to cater to large charter bus groups.

2026-03-08 via Nuitee
S
Stella family_with_children us
8
Overall the location and property were great. I can't wait to come back!
Pros:

Nice property with mature trees. Walking around the property you can smell the flowers from the citrus trees. The room was nicely situated for privacy. It was gated all around and it felt safe.

Cons:

The microwave door was stuck and I couldn't get my food out. Also the room door was very difficult to open and I had to really put some muscle into it. The grass in front of the room seemed to be a popular spot for dogs and I watched a lot of pooping going on there during the weekend. I don't know if they have an area specifically for dogs on the property to do their business, but it would be a good idea if they don't already.

2026-03-07 via Nuitee
S
slsundahl NONE
8
Very pleasant and convenient hotel.
Pros:

A very nice facility with a refrigerator, microwave and Keurig coffee maker in the room. The bed was very comfortable and the room was clean and pretty. I didn't like paying a separate facility fee on top of the room rate and taxes. I never used the pool or any other amenities that may have been there. I only used it to sleep.

2026-03-05 via Tripadvisor
0
0ec63m59l5 NONE
2
Dont waste your money
Pros:

Between the noisy AC unit to servicing of the room. Run away, if you want to pay for an overprice room that you cant sleep then this is the place for you

2026-03-04 via Tripadvisor
B
Brian couple us
9
Comfortable, Clean, Dog friendly, people friendly hotel!
Pros:

The staff here is SUPER friendly. They were very helpful, information and all around nice. They make you feel welcome and have a smile right from the start. The rooms are comfortable, roomy and very clean. The hotel is located in downtown Palm Springs, so it's within walking distance of many places. The value for what you get is very reasonable also. I recommend staying here if you find yourself in downtown Palm Springs.

Cons:

If I had to be picky, I would say the bathroom is a little outdated. The counter tops and shower could use a visual upgrade and the exhaust fan in the bathroom seemed to be non-existent. Really not an issue for me or my guests, more of just general feedback.

2026-03-04 via Nuitee
T
TravelingKris1111 NONE Philadelphia, Pennsylvania
10
Solid place to stay
Pros:

I stayed with my 40 year old sister and 70 year old family friend. While my sister and I would have likely stayed in a more "hip" place, the 70 year old picked Palm Mountain and I am SO GLAD she did! We got a room by a shared fire pit and couldn't be happier. The room was spacious, comfortable, and clean. It felt relaxing and private. The staff was so helpful and kind and the location is so close to everything. I would stay here again. It's nothing fancy, but everything is solid and was a lovely experience.

2026-03-03 via Tripadvisor
D
Donna family_with_children us
10
Dennys 60th
Pros:

Great location, walk to the main strip to eat drink shop. Pet friendly. Staff is helpful in regards to your special requests.

2026-03-01 via Nuitee
A
Aline couple us
10
This property was fantastic- nice rooms, beautiful pool and grounds, and a prefect location!
Pros:

Beautiful property, nice rooms, the pool and outdoor patio with fireplaces were wonderful. The staff was friendly and helpful. There was a nice little convenience store off of the lobby if you needed snacks, drinks or other small items. The location was perfect- close to lots of restaurants, bars, and shopping.

Cons:

The room had a couple of things that needed attention, but nothing major (loose towel hook, loose electrical outlet).

2026-02-28 via Nuitee
H
Harry couple us
8
Nice place nice location
Pros:

Location and accommodations

Cons:

It took us a while to figure out how to work all the light fixtures and the fan.
I also found the smell of the gardenia if that’s what they were very potent outside by the pool

2026-02-27 via Nuitee
Y
Yong family_with_children cn
9
2026-02-25 via Nuitee
J
Jennifer family_with_children tw
8
it was exactly what we needed to rest and recooperate
Pros:

great location, comfortable room

Cons:

wish i had access to a gym

2026-02-25 via Nuitee
A
Anastasiia couple us
10
2026-02-24 via Nuitee
A
AngelaSF extended_group us
7
Good facilities with a lovely pool in a great location.
Pros:

The resort is clean, the beds are comfortable, the bathrooms are clean with plenty of towels and toiletries. The pool is lovely. The staff were professional and responsive, if not particularly caring.

Cons:

Because it's a resort, the hallways are outdoors, which means that it is common to be woken up or kept awake by people talking loudly outside your door.
Housekeeping seemed pretty nonexistent.
Check in is at 4 pm which is a long time to wait if you arrive in at 1 pm after a long flight.

2026-02-23 via Nuitee
Y
Y6726TWkarenh NONE
10
Best place to stay in Palm Springs, friendly, clean, close to everything and beautiful!
Pros:

Palm Mountain Resort and Spa was absolutely beautiful! The landscaping, the pool area, the fire pit, the lobby, our room...everything was spot on! It was my first time back to my hometown in many, many years and Palm Mountain made it memorable in the best of ways! Don't miss out! Book your room today!

2026-02-21 via Tripadvisor
D
DirkR1 NONE Grand Rapids, Kent County, Michigan
10
Great location
Pros:

Fantastic location within walking distance to restaurants. Loved the plaza theatre for a show. We only took an Uber a few times.

2026-02-19 via Tripadvisor
K
kbataska NONE Walnut Creek, California
10
Great place to stay
Pros:

The Palm Mountain Resort and spa was a great choice. The location was close to downtown,
the massages we got at the hotel were great, the shuttle to from the airport was so convenient .
The pool was lovely. Thank you to all the staff!!

2026-02-16 via Tripadvisor
C
Chris couple us
10
Pros:

It was nice and clean and quiet

2026-02-13 via Nuitee