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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Fax/photocopying
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Front desk (limited hours)
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Covered parking
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Bicycle-friendly property
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the comfort of air-conditioned rooms with flat-screen TVs and HBO channels. Each room is equipped with a microwave, mini-fridge, and coffee-making facilities for your convenience.
Delicious Breakfast Options
Start your day with a complimentary Southern breakfast featuring fresh fruit, waffles, and biscuits with gravy. Enjoy free coffee and catch up on daily news with complimentary newspapers in the lobby.
Convenient Location
Located just minutes away from WNC Farmers Market and a short drive to popular attractions like the Biltmore Estate, this hotel is the perfect choice for both leisure and business travelers.
Book now and experience a delightful stay at Fairfield by Marriott Inn & Suites Asheville Outlets!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
We went two full days without our room being cleaned. After the first day, we specifically requested housekeeping, yet the room was still not serviced the following day.
At checkout, the treatment we received from the front desk staff was completely unacceptable. Rather than taking responsibility, the staff member made excuses and attempted to place the blame on us for the failure to clean the room.
We personally saw housekeeping staff working on our floor and requested service twice, but no effort was made to acknowledge the mistake or resolve the issue.
This is a clear failure of service. We expect a refund as compensation. The level of customer service at this hotel is unacceptable and does not meet basic hospitality standards
Staff
Pillows, breakfast
Aside from my request to have a room without a standard tub with only a walk-in shower, due to my mom's age and knees not being able to raise high wasn't able to be accommodated we enjoyed our stay.
At breakfast most of the options aside from the fruit had milk or cheese. It would have been nice to have had something hot to eat that didn't contain milk or cheese due to my food allergies with the amount of money I paid for a one night stay. Although, I did enjoy the hotel's indoor pool.
Property was in excellent shape. Clean and neat.
They forgot to refresh our room on the first full day of our stay. Left us with dirty towels which front desk did replace for us. We had to go get them and then put our dirty towels out in the hall.
Breakfast was good. Would like more fruit
n/a
Loved the friendly staff,quiet,great location,decent breakfast! Lady at front desk always delightful! The tall skinny man that helps front desk and cleaning staff gives his best always
Tv channels are as basic as it gets! If ya like TV not the best!
It was ok
The purpose for selecting this hotel was they had a hot tub. Unfortunately, the hot tub was shut down, we were told due to the need for a professional cleaning and could not be used until approved by the health department. The breakfast attendant was cranky all 4 days I was there, maybe he wanted to use the hot tub too 😕.
It is very convenient to the airport.
The hot tub was not working.
clean room
Friendly check in staff. Quiet location off highway.
The walk in shower and free breakfast
The very uncomfortable bed and the elevator not working
Breakfast was not what we expected and we had a soiled chair in our room. Staff took care of it promptly and was very apologetic.
Smelled moldy and not clean
Room was sparsely decorated but clean. The ac unit lacked the ability to shut off the fan less you turn the unit off. Hence the fan constantly ran so we had to turn the unit off overnight. Breakfast was good. Coffee was very good.
It was clean, there was parking for a trailer, everyone was friendly. We arrived early and our room as available so we were able yo check in early.
The only thing I didn’t like were the outdated & loud coolers in the rooms. I mean, it kept the room cool but you could tell it was working hard since it is summer. Hopefully they can update those soon.
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