Fairfield by Marriott Inn & Suites Asheville Outlets

Hotels
•
Fairfield Inn
8.3 (269 reviews)
11 Rocky Ridge Road , Asheville , US
+1 828-665-4242

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean room
Cons:
Cleaning issues
Uncomfortable bed
Hot tub not working

Categories

Cleanliness
7.66
A few reviews mentioned issues with the room cleanliness, including a soiled chair and a moldy smell.
Service
9.13
Staff were noted as friendly and helpful, and responded promptly to room issues.
Location
9.17
Described as very convenient to the airport, contributing positively to the experience.
Room Quality
7.62
Mixed reviews with some guests mentioning discomfort in bedding and sparse decorations.
Amenities
8.15
Hot tub was not functioning during the stay, which affected the score.
Value for Money
8.11
Value considered decent, though some guests felt the food could have been better for the price.
Food and Beverage
8.16
Breakfast was viewed as decent, but some guests expected more variety.
Overall Experience
8.43
Overall experience generally positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:34

Property Description

Luxurious Amenities
Indulge in the comfort of air-conditioned rooms with flat-screen TVs and HBO channels. Each room is equipped with a microwave, mini-fridge, and coffee-making facilities for your convenience.

Delicious Breakfast Options
Start your day with a complimentary Southern breakfast featuring fresh fruit, waffles, and biscuits with gravy. Enjoy free coffee and catch up on daily news with complimentary newspapers in the lobby.

Convenient Location
Located just minutes away from WNC Farmers Market and a short drive to popular attractions like the Biltmore Estate, this hotel is the perfect choice for both leisure and business travelers.

Book now and experience a delightful stay at Fairfield by Marriott Inn & Suites Asheville Outlets!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Location

Guest Reviews

8.3
Based on 269 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
S
Steven • solo_traveller • us
9
Much better than expected for the rating given
Pros:

Staff and manager was very accommodating. Liked the free afternoon snacks

Cons:

Pool very small

2026-10-17 • via Nuitee
C
Charles • solo_traveller • us
10
2026-10-13 • via Nuitee
H
HERNAND • family_with_children • us
10
Pros:

Location and rate

2026-10-10 • via Nuitee
C
Connor • couple • us
10
2026-09-08 • via Nuitee
S
Steven • couple • us
8
2026-09-08 • via Nuitee
H
hailey • couple • us
10
2026-08-06 • via Nuitee
H
hailey • couple • us
10
2026-08-06 • via Nuitee
A
Albert • solo_traveller • us
8
2026-07-18 • via Nuitee
R
RoseAnne • couple • us
10
2026-07-08 • via Nuitee
P
Parrish • solo_traveller • us
8
Cons:

Mattresses were lumpy and hard

2026-06-29 • via Nuitee
R
Raysor • solo_traveller • us
6
2026-06-29 • via Nuitee
S
Sherry • couple • us
10
Clean quite and peaceful location
Pros:

Quietness and location were great. Had more than enough room in bathroom.

Cons:

Na

2026-06-22 • via Nuitee
W
Woods • solo_traveller • us
10
Clean, friendly, Great facility
Pros:

Great location, very clean. Jamie was amazing !!

2026-06-17 • via Nuitee
D
Danielle26 • solo_traveller • us
6
2026-06-16 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-06-14 • via Nuitee
P
Patricia • extended_group • us
10
Disappointment
Pros:

Nice staff, decent breakfast

Cons:

Need seating by front door
The ONLY reason that we chose this location vs others that were closer to the event and less expensive was for the hot tub that wasn’t working!

2026-06-08 • via Nuitee
S
Sharon • couple • us
1
Nope
Pros:

Nothing

Cons:

Dark and old. Not up to Marriott standards at all. Concierge was not helpful and appeared to be half asleep or something.

2026-05-22 • via Nuitee
5
5bba325feb5972b0b76af5d78246d3f6 • family_with_children • us
10
Love how the stuff treat you as if you where family
Pros:

How clean it was, Kendra was very polite and helpful and was very respectful to everyone. I will definitely be staying again.

Cons:

N/A

2026-04-18 • via Nuitee
5
5b0767fde5e77344cf7ef7de09c70fee • family_with_children • us
4
Pros:

The hotel lost power for like 35-40mins. No explanation no refund for unexpected power outage or anything.

Cons:

No communication about power outage and not compensation

2026-04-12 • via Nuitee
K
Karen • couple • us
10
2026-02-22 • via Nuitee