Italiana Hotels Florence

Hotels
7.4 (1571 reviews)
Viale Europa 205 , Florence , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good value for money
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast service

Categories

Cleanliness
5.43
Multiple reviews highlighted unclean conditions, including dirty hallway floors and peeling walls.
Service
8.4
General comments on staff efficiency, though some issues noted with staff being overwhelmed during busy periods.
Location
7.44
The location is good for drivers visiting Florence, but public transport access is considered poor.
Room Quality
6.89
Reports of cracked floors and thin bed sheets, but some rooms described as spacious and comfortable.
Amenities
7.92
Amenities included mentioned positives, but some areas for improvement noted, such as staff during high demand.
Value for Money
8.38
Value was considered good overall, though breakfast was disappointing for some.
Food and Beverage
6.93
Breakfast options were criticized for lack of availability and variety at times.
Overall Experience
7.8
Feedback indicates a mixed experience with serious attention needed to several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Luxurious Stay at Italiana Hotels Florence

Elegant Rooms and Outdoor Pool: Italiana Hotels Florence, just 4 km from the city centre, offers elegantly furnished rooms with modern amenities. Relax by the outdoor swimming pool or enjoy a meal at the gourmet restaurant overlooking the pool from the furnished terrace.

Gourmet Dining Experience: Indulge in typical Tuscan and Mediterranean cuisine at the on-site restaurant open for dinner. In the summer, savor your meal al fresco on the terrace. Wake up to a delicious buffet breakfast with a variety of sweet treats and hot beverages.

Convenient Location and Free Parking: Explore nearby attractions like the Uffizi Gallery and Boboli Gardens, both a short drive away. With free public parking and proximity to the Santa Maria Novella Railway Station, your stay at Hotels Florence promises convenience and luxury. Book now for an unforgettable experience!

Important information:

Please note that the pool is open from 07 June until 9 September, from 10:00 until 18:00.

Please note that drinks are not included in the meal price for the half-board rate. This rate consists of a 2-course meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 1571 reviews
Cleanliness: 5.43
Service: 8.4
Location: 7.44
Room Quality: 6.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 6.93
Overall Experience: 7.8
S
Silvia couple it
10
Tutto perfetto
Pros:

Persone gentili e di gran cuore.

2026-01-25 via Nuitee
A
Angela family_with_children it
8
2026-01-24 via Nuitee
M
MARIO family_with_children it
9
Pros:

Professionalita'

Cons:

Tutto ok

2026-01-24 via Nuitee
D
Daniela extended_group it
8
2026-01-23 via Nuitee
C
Camilla family_with_children it
10
2026-01-23 via Nuitee
L
Luca family_with_children it
8
2026-01-19 via Nuitee
B
Brigitte und Jens couple de
2
Es hat einen sehr negativen Eindruck hinterlassen
Pros:

Man kommt ins Hotel und wird an der Rezeption nur mit unfreundlichen Gesichtern begrüßt - man fühlt sich nicht als willkommen an. Der Geruch in dem Hotel und in den Zimmern ist wirklich nicht zumutbar, nicht mal die geöffneten Fenster nehmen den unangenehmen Geruch raus. Die Fenster und Türen sind sehr schlecht zu schließen. Die Dusche war defekt. Das Hotel allgemein sehr in die Jahre gekommen und es wird nicht investiert - wie man leider feststellen muss.
Das Hotelpersonal ist sehr unfreundlich, beim Frühstück sind die Tische nicht abgeräumt, werden nicht eingedeckt - obwohl das Personal sieht das man auf einen Tisch wartet und gern frühstücken würde. Wir haben dann selbst abgeräumt. Das Servicepersonal ist mehr mit dem Handy beschäftigt als sich auf die Gäste zu konzentrieren.
Die Preise an der Bar sind absolut überteuert. Die Kaffeemaschinen waren entweder defekt oder mussten gereinigt werden - und keiner hat sich zuständig gefühlt.
Wir werden diesem Hotel nie wieder einen Besuch abstatten oder es weiter empfehlen. Man ist ja sowieso nicht willkommen.

Cons:

Der Service ist sehr schlecht. Der Geruch in dem Hotel lässt zu wünschen übrig und die Preise im Restaurant/Bar sind völlig überteuert. Das Personal ist sehr unfreundlich. Das Frühstück war leider sehr mangelhaft, immer hat etwas gefehlt, die Tische waren nicht abgeräumt, man musste teilweise selbst eindecken um überhaupt frühstücken zu können.

2026-01-19 via Nuitee
A
Aniello extended_group it
7
Soggiorno tra luci e ombre all'Italiana Hotels Firenze
Pros:

Ampio parcheggio. Vicinissimo all'uscita FI Sud

Cons:

Impianto di condizionamento rumoroso e scarico della vasca da bagno mal funzionante.

2026-01-19 via Nuitee
D
Dennis family_with_children nl
7
2026-01-19 via Nuitee
A
Ayse couple fr
8
2026-01-19 via Nuitee
Y
Yahia family_with_children fr
4
Très moyen
Pros:

Rien

Cons:

L'état général de l'hôtel vétuste

2026-01-19 via Nuitee
M
Madelene couple se
3
Ok pågrund av poolen annars nej inget vidare hotell.
Pros:

Pool området var helt fantastiskt, det var lite därför vi bokade detta hotell. Så därför ger jag hotellet betyg 3.
Frukost ok.
Nära in till Florens men frågade vi i receptionen så var de inte så hjälpsamma med hur man skulle ta sig.
Vi kom fram till att buss 23A gick till centrum.
Detta hotell har så otroligt stor potential att kunna leva upp till ett 4⭐️ hotell men det gör det absolut inte i dagsläget.

Cons:

Det var så dåligt städat, väldigt slitet och lite halv äckligt. Personalen var några väldigt arroganta medan några var väldigt vänliga.

2026-01-19 via Nuitee
A
Andrea family_with_children it
8
Pros:

La camera accogliente seppur un po' datati alcuni arredi, tuttavia il letto era molto grande e comodo.
Il servizio di cortesia veramente completo, come poche altre volte!

2026-01-18 via Nuitee
P
piccolo couple it
7
2026-01-13 via Nuitee
J
jaybai family_with_children kr
10
2026-01-11 via Nuitee
A
Andreini Marco couple it
7
Pros:

Ottimo rapporto qualità-prezzo, termostato facile da regolare in camera, letto comodo e colazione abbondante

Cons:

La doccia non si chiudeva bene, malgrado fosse completamente chiusa l'acqua comunque esce e allaga il bagno. Qualche ritardo nel rifornire la colazione la mattina del primo gennaio ma nulla di preoccupante, alla fine è arrivato quasi tutto

2026-01-09 via Nuitee
L
Loretta family_with_children it
5
Pros:

Posizione tranquilla

Cons:

Troppo disturbo da parte degli ospiti durante le ore notturne nel piano superiore

2026-01-04 via Nuitee
T
Tarzia family_with_children ch
8
2026-01-04 via Nuitee
D
De Sarno family_with_children it
8
2026-01-04 via Nuitee
D
David solo_traveller pt
9
2026-01-03 via Nuitee