Radisson Hotel Schaumburg

Hotels
•
Radisson Americas
6.3 (823 reviews)
1550 N Roselle Road , Schaumburg , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location (close to mall/restaurants)
Good value for the money / price
Accommodating front desk (in some cases)
Some rooms reported as clean and cozy
Cons:
Severe cleanliness issues (bed bugs, dirty bedding, stains, hair)
Outdated / poor room condition (cracks, peeling paint, worn mattresses)
Poor breakfast quality and service (closed early)
Internet/TV issues and unreliable amenities (ice machine, elevator, pool restrictions)
Unfriendly staff or privacy breaches (room number announced)
Maintenance problems (broken appliances, damaged fixtures)
Occasional billing issues (double charged)

Categories

Cleanliness
2.5
Multiple reports of bed bugs, dirty sheets and comforters, hair and stains on bedding, unclean carpets, peeling paint and overall poor room cleanliness.
Service
8.5
Mixed: some staff (front desk) described as accommodating, but several reports of unfriendly behavior, lack of housekeeping and privacy concerns (staff announcing room numbers).
Location
10
Consistently praised as a great location close to Woodfield Mall and restaurants; multiple positive mentions of convenience.
Room Quality
4.1
Rooms described as outdated and in poor condition: worn mattresses, hard beds, cracks, damaged fixtures, broken furniture and overall rundown appearance.
Amenities
6
Problems with internet/cable (streaming issues, no cable), broken ice machine, elevator display lights out, refrigerator/microwave issues, and restricted/closed pool access; some amenities exist but are unreliable.
Value for Money
10
Several reviewers explicitly state the hotel is good value for the money and mention price as a positive despite other issues.
Food and Beverage
3
Multiple complaints about breakfast quality, breakfast being closed early, and generally poor food offering.
Overall Experience
6.3
Mixed overall: excellent location and perceived value but significant problems with cleanliness, room condition, amenities and inconsistent service impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-23 19:50

Property Description

Convenient Location
Located just off Interstate 90, the Radisson Hotel Schaumburg offers free shuttle services within a 5-mile radius, making it easy to explore the area without any hassle.

Modern Amenities
Enjoy the convenience of a 24-hour fitness centre, an outdoor pool, and free Wi-Fi in every guest room. Each room is equipped with a microwave, refrigerator, cable TV, and coffee facilities for a comfortable stay.

Around-the-Clock Services
With a 24-hour reception desk and business centre, as well as vending machines with drinks on site, the Radisson Hotel Schaumburg ensures that guests have everything they need at any time of the day.

Experience comfort and convenience at Radisson Hotel Schaumburg - book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all guests must be over 21 years of age in order to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6.3
Based on 823 reviews
Cleanliness: 2.5
Service: 8.5
Location: 10
Room Quality: 4.1
Amenities: 6
Value for Money: 10
Food and Beverage: 3
Overall Experience: 6.3
M
Miller • solo_traveller • us
10
Pros:

Very beautiful room. Great TV. Very comfy bed

2026-08-20 • via Nuitee
A
Audra • family_with_children • us
2
I will never go back to that location.
Cons:

There was no breakfast, no restaurant, no bar as stated on their website. Everything was run down not working or broken. No discount given for not providing what they claimed they had.

2026-08-17 • via Nuitee
V
Valeria • solo_traveller • us
5
2026-08-17 • via Nuitee
S
Sandeep • couple • us
7
2026-08-15 • via Nuitee
H
Hayden • couple • us
1
Pros:

It was cozy in the room, a/c felt nice

Cons:

That there was no free breakfast.
Our room keys only one worked but it was a job to just get the door to open.
Room service walked into our room at like 9:30 unannounced.
Cops showed up randomly to the location last night?
Rooms and overall building needs some improvements and renovations done to feel more welcoming.
One out of the two elevators we’re working the ice machine on our level “4th floor” was outta service as well.
Overall was a disappointing stay along with paying $190 with the random $75 hold on my card.

2026-08-15 • via Nuitee
C
Caleb • solo_traveller • us
10
2026-08-14 • via Nuitee
R
Rajarshi • couple • us
2
Pros:

Location is great!

Cons:

Overall cleanliness of the room was terrible. Carpets were stinking. No desk and chair in room to work on computer. No breakfast was provided.

2026-08-11 • via Nuitee
E
Edwina • couple • us
3
Pros:

The location was nice and the rooms were not bad

Cons:

The staff acted like they were clueless to everything. The TV and Wi-Fi were not working and there was no breakfast in the morning. They said that the room was down, and that was included with the room rental.

2026-08-09 • via Nuitee
J
Judith • solo_traveller • us
5
Pros:

The mirror by the sink; the fridge and micro wave; the comfort of the bed; and the staff

Cons:

No clock in the room; no phone to call down to desk;

2026-08-09 • via Nuitee
K
Karen • solo_traveller • us
4
Cons:

Many things were out of order. They didn't have breakfast, as they advertised.

2026-08-08 • via Nuitee
B
Barry • couple • us
7
Overall, it worked and was a value.
Pros:

The staff was very nice and knowledgeable. The hotel was clean. Access to the hotel was easy. Location was in a nice area. Having slot machines on the premises was a welcome surprise. I won $140.00 on a $4,00 bet.

Cons:

The facility is undergoing a renovation, we think. One elevator was not operating, and the one that was functional would get stuck on a floor for many minutes. The room needed some maintenance. This hotel does not offer breakfast and the lounge was closed. There is no public hot tub. The photo online is of one of their hot tub guest rooms. Overall, it worked.

2026-08-08 • via Nuitee
I
Ivan • solo_traveller • mx
1
Pros:

No

Cons:

Olía feo, pésimo personal, no funciona su ascensor

2026-08-02 • via Nuitee
A
Angela • family_with_children • us
6
2026-07-22 • via Nuitee
Y
yamilka • couple • pa
4
Regular
Cons:

No tenía internet

2026-07-21 • via Nuitee
T
Teslimat • family_with_children • ca
2
2026-07-21 • via Nuitee
J
Jackee • family_with_children • us
8
2026-07-20 • via Nuitee
Y
Yolanda • solo_traveller • us
5
Pros:

I liked The location

Cons:

I didn't like the fact that it didn't have any cable you had to watch apps the internet wasn't working properly to the point you really couldn't watch TV because it kept loading. Internet could not connect to laptop or phone properly. The paint was peeling off the walls And the bed was pretty hard to the point that it was hard to sleep at night

2026-07-13 • via Nuitee
S
Saikiran • family_with_children • us
4
Pros:

Only location

Cons:

Breakfast was worst and no higene,
Staff was not friendly

2026-07-13 • via Nuitee
L
Lomax • solo_traveller • us
10
2026-07-11 • via Nuitee
L
Lomax • solo_traveller • us
9
Pros:

good value for the money.

2026-07-11 • via Nuitee