Radisson Hotel Schaumburg

Hotels
•
Radisson Americas
6 (649 reviews)
1550 N Roselle Road , Schaumburg , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed / some attractive rooms
Some helpful/nice staff reported
In-room fridge and microwave available in some rooms
On-site slot machines (positive for some guests)
Cons:
Bad smell / overall poor cleanliness
Rude or unhelpful front-desk staff; reservation/refund issues
No breakfast or advertised F&B services provided
Broken/out-of-service amenities (elevators, Wi‑Fi, TV)
Safety/comfort concerns (prostitutes in lobby, police visits), unexpected holds/charges

Categories

Cleanliness
3
Multiple reviewers reported bad smells, stained/soiling carpets and an overall run-down property; cleanliness was a clear negative in many reports.
Service
7.5
Mixed service: several reports of rude or unhelpful front-desk staff, long check-in lines and reservation/refund problems, but other guests specifically noted very nice, knowledgeable or helpful staff in some instances.
Location
9
Frequently called out as a positive — multiple reviewers said the location was great or they liked the location.
Room Quality
7
Mixed room quality: some guests praised comfortable beds, attractive rooms and in-room amenities (fridge/microwave), while others reported peeling paint, hard beds, key/lock problems and maintenance needs.
Amenities
3.5
Many missing or broken amenities were reported: no breakfast despite advertising, elevators out of service, unreliable Wi‑Fi/TV, and other facility closures (lounge/hot tub).
Value for Money
6.5
Mixed value: a few guests called the stay a value (one won on slot machines), but others complained about unexpected holds/charges and not receiving promised amenities, so overall value is modestly above average.
Food and Beverage
3
Consistent complaints about the absence of breakfast and lack of on-site food/beverage services that were advertised.
Overall Experience
8.5
Guest experiences varied widely — several stays worked well (clean/comfortable rooms, good staff, location, and some positive extras), while others were strongly negative; averaging those divergent reports yields a mixed-to-positive overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located just off Interstate 90, the Radisson Hotel Schaumburg offers free shuttle services within a 5-mile radius, making it easy to explore the area without any hassle.

Modern Amenities
Enjoy the convenience of a 24-hour fitness centre, an outdoor pool, and free Wi-Fi in every guest room. Each room is equipped with a microwave, refrigerator, cable TV, and coffee facilities for a comfortable stay.

Around-the-Clock Services
With a 24-hour reception desk and business centre, as well as vending machines with drinks on site, the Radisson Hotel Schaumburg ensures that guests have everything they need at any time of the day.

Experience comfort and convenience at Radisson Hotel Schaumburg - book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all guests must be over 21 years of age in order to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6
Based on 649 reviews
Cleanliness: 3
Service: 7.5
Location: 9
Room Quality: 7
Amenities: 3.5
Value for Money: 6.5
Food and Beverage: 3
Overall Experience: 8.5
K
Kamen • family_with_children • bg
3
2026-10-30 • via Nuitee
J
Jose • solo_traveller • us
1
2026-10-30 • via Nuitee
T
TODD • family_with_children • us
4
2026-10-17 • via Nuitee
A
Ali • solo_traveller • us
4
2026-10-14 • via Nuitee
S
Susan • family_with_children • us
3
Pros:

Nothing

Cons:

The front desk people were rude and the property was old and smelled. There were also Prostitutes working the lobby. Totally GROSS

2026-10-13 • via Nuitee
N
Norman • couple • us
10
2026-10-08 • via Nuitee
A
Alan • extended_group • us
1
Cons:

inspite of the fact i had a confirmation number for my room they had no room for me
fortunately we only had a 4 hour drive back. which we opted to do rather than try to find another

2026-09-17 • via Nuitee
C
Crispin • solo_traveller • gb
2
2026-09-16 • via Nuitee
M
Martinez • solo_traveller • us
1
2026-09-14 • via Nuitee
G
Guenther • solo_traveller • us
4
2026-09-10 • via Nuitee
E
Erika • family_with_children • us
3
2026-09-09 • via Nuitee
M
Miki • solo_traveller • gb
5
2026-09-09 • via Nuitee
A
Alonzo • solo_traveller • us
1
Pros:

You refusing to refund my money back for 3 nights. I am disputing charge

Cons:

Says they refunded my money. Have kept since Aug. 22
Not helpful at all

2026-09-09 • via Nuitee
K
Keivan • extended_group • ca
5
It was ok overall but will not stay there anymore.
Pros:

Check in and check out

Cons:

Asking for extra hangers and took 2 days to get them. Breakfast was not enough for every one.

2026-09-08 • via Nuitee
L
Lizandra • couple • us
10
Estuvo acogedora y tranquila
Pros:

La habitación y el desayuno

Cons:

Lo único fue que pedí toayas para la habitación y no me las llevaron pero por lo demás estuvo bien

2026-09-07 • via Nuitee
A
Antoine • couple • us
1
Ya'll suck.
Pros:

Nonething

Cons:

The fact they cancelled my revelation.

2026-09-02 • via Nuitee
I
Irene • solo_traveller • us
10
The day was nice. I enjoyed everything just checking in just took time because of only one person working in the front d
Cons:

Only one person at a time working in the front desk and the lines was getting pretty long so it took a minute to get service

2026-09-01 • via Nuitee
W
Wendyam • family_with_children • us
5
2026-08-31 • via Nuitee
R
Rosenberg • couple • us
1
2026-08-23 • via Nuitee
M
Miller • solo_traveller • us
10
Pros:

Very beautiful room. Great TV. Very comfy bed

2026-08-20 • via Nuitee