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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Public Bath
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Casino nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location and Stunning Views
Located next to Morazán Park and offering views of the Central Valley, Holiday Inn San Jose Aurola is the perfect blend of convenience and beauty.
Modern Rooms and Amenities
The air-conditioned rooms with modern décor, free Wi-Fi, and cable TV provide a comfortable stay. The indoor swimming pool and gym add a touch of luxury to your experience.
Dining with a View
Indulge in Costa Rican and international cuisine at the Tropicana buffet restaurant or enjoy panoramic views of San José at the Mirador Restaurant on the 17th floor.
Experience the best of San José at Holiday Inn San Jose Aurola. Book now for an unforgettable stay!
Please note that check-in after established hours have a cost of $70 USD plus tax.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Adults stay for US$25 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Stayed here for one night, breakfast was very good. Staff very pleasant. Nice bar _ restaurant across the park called chubbs. Would recommend this hotel.
Worst Marriott I have stayed in.
Positive was an expensive but good breakfast.
No hot water , no amenities, mediocre bar restaurant.
Receptionist made it more difficult to check in than necessary.
The room is SO dark. Unbelievably dark. Comfy bed, great view, we were on the 16th floor. Dated furniture just very very dark. Especially as it get dark at 6pm.
The receptionist on our arrival Dominek was completely delightful, her colleague the next morning unnecessarily curt when we asked to exchange some dollars to collonnes. You’d think we’d ask the unreasonable!
The hotel looks quite modern, but the rooms are very dated, although there is plenty of space and the bed was comfy.
We had dinner, which was fine, nothing very exciting. Breakfast was a take out and was fairly poor.
Daniel was the best bartender for our large study abroad group. He was very attentive, kind, and engaged with the group throughout our stay!
Such a great experience Daniel, is the best! One of the sweetest, talented and greatest bartenders! He made my trip 100% better!
Amazing experience! The bartender Daniel was great and created a warm and cozy environment for everyone!! Totally recommend visiting the bar
Daniel has been the best bartender i’ve met, he’s made personal connections with me and my colleges and we feel blessed to have sat in his bar! everyone should get a chance to go visit daniel
Daniel at the Bar La Palma was the best bartender I have ever had. He told inspiring stories, made amazing drinks, and was so kind to everyone he interacted with. He is genuinely a one of a kind person
Bar la Palma has my favorite bartender I have had. I am here for a trip and came to the bar every night and they were the nicest people with the best service. Drinks are super good and its a great to hangout with others at night!
Great service and experience at the hotel! Loved the Bar La Palma. Great drinks and great atmosphere. Would recommend to those visiting.
Bar la Palma has the best service I have ever experienced the bartender is amazing and helpful and the drinks are great prepared with alot of entusiasum and some great flavors definitely worth the visit
Hotel was very nice. Good and service was wonderful in both the main restaurant and the bar area. Rooms, especially bathrooms, could use updating.
We had a early flight so the price was good. the only issue is the noise. but with any hotel in a big city you will have noise.
Excelente ubicación del centro. Habitaciones limpias pero no modernas.
Comfy beds. Shower water barely lukewarm warm after running the water for 10 mins. Horrible breakfast. Nice staff! Close to tourist areas
The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.
Stains on the floor, humidity and ac issues
The building is old, as are the bathroom, carpets and electrical connections. However, the staff is courteous and pleasant and the price was right.
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
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