Stayable Jacksonville West

I didn't stay. And im still waiting on my refund!
Please reach out, and send my refund.

The hotel is also used for low income housing. Carpeting is dirty. There is marijuana and cigar smell in every corner. The poor lady at the front desk seems to be the only employee. They charge one hundred dollars + tx for incidentals, but they do not return your tax portion. They accompany guests to give room keys to the room and make you sign a paper with the keys. Place is dirty and in disrepair. You have been warned!
I am very lenient with reviews, but this place should not be operating.

No breakfast, no room service you know nothing worth staying at this motel again beware

Everything was nice beside the ac and the walls

Clean and quiet

Excellent customer service. No issues during stay.

The bath tub had hair in it. the ac went out. i went to check out no one was at the front desk. no ac at front desk i was sweating at check in.

Christina is truly accommodating & gracious! When I arrived, late at night, the reception area was full. She took her time & took care of everyone. I wasn’t aware this is a transient hotel. The 1st room I was assigned to was full of cockroaches. Christina changed my room to an inner room. The ac unit in this particular room didn’t cool the room enough for me. This side of the building was undergoing renovations. Lastly, I woke up to cockroaches in the room.

Dirty outside, stale moldy rooms. Ghetto trashy people

Disgusting no hot water, ice machine, towels ect… yet, sure we’ve bedbugs
Drug actions took place in front of me!

Quite and cjkean

The front desk worker Jamie is a hard worker she cleans the rooms property and work front desk she deserves a raise.

Overbooked my reservation, 77 years old, on the road for 14 hours got a quarter mile from hotel a guy hit my car and then walked in the hotel with no room. I went across the street to Holiday Inn after staying on the phone with Expedia for over 40 minutes and checked in there

I believe her name was Christina. She was amazing

Nice and reasonable

The front desk lady Jamie is a hard worker does everything herself

The

How absurdly stinky of cigarettes, bad smell in the water, air conditioning doesn't let you sleep, in addition to a terrible receptionist who doesn't stay at the reception, I spent 30 minutes knocking on the door and pressing the bell for him to appear.

The room was dirty and smelled really strong of animal odor. There was ceiling tiles falling from the ceiling. Dirty dog prints behind the door and scratch marks. The comfortable had not been washed in a very long time. And the floor had stains all over, wasnt mopped or swept.

I am very surprised that Expedia would allow a hotel like this one to be on their website! There were people hanging out in the parking lot smoking marijuana in cars and bicycles! I felt very unsafe and uncomfortable for me and my family and for the safety of my vehicle. The parking lot was dirty with hundreds of cigarette butts on the ground in the parking lot. It’s no wonder that this hotel offers no refunds. They know that many people like myself will not stay there once they see the condition of the property. Luckily I left and demanded a full refund and the guy at the front desk said he couldn’t give me one and I had to contact Expedia. I contacted Expedia and filed a complaint. I have never experienced anything like this before in all the years I have been booking with Expedia. This experience has caused me to lose trust booking with Expedia. I had to find another hotel and did not book it through Expedia based on the experience I had with Stayable Jacksonville West! Never again will I ever consider staying at this Hotel or recommending it to anyone! Unfortunately I didn’t read all the negative reviews of this hotel until after I decided to cancel my reservation. Thank you Expedia for giving me and my family the worst night of my life in this unsafe hotel!!! Never again will I book a hotel that doesn’t offer refunds. This nightmare for me ended quickly when I refused to stay there and thank God that I did. I don’t believe that my vehicle would be safe!