Causeway Bay Hotel

Hotels
6.8 (278 reviews)
6820 South Cedar Street , Lansing , us
+1 517-694-8123

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Nice staff
Clean stay
Cons:
Roaches
Bed bugs
Closed amenities
Poor room quality

Categories

Cleanliness
5.91
Mixed reviews on cleanliness. Rooms reported clean but some areas like elevators were dirty.
Service
8.88
Nice staff mentioned positively in reviews. Standard quality for this hotel tier.
Location
7.42
Location concerns due to poor condition of the property impacting overall experience.
Room Quality
6.87
Room quality varied; had issues with functioning amenities.
Amenities
4.9
Lack of proper amenities as many facilities were closed and in disrepair.
Value for Money
6.86
Average value considering the poor condition; not worth the price paid by some guests.
Food and Beverage
5.91
Limited options, with some facilities closed; no notable mentions in reviews.
Overall Experience
7.68
Overall experience reflects mixed feelings; some positivity but overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:50

Property Description

Luxurious Amenities: Enjoy a stay at Causeway Bay Hotel with 42-inch flat-screen TVs, free Wi-Fi, and complimentary airport transfer service.

Relaxation and Recreation: Unwind in the heated indoor pool, rejuvenate in the hot tub, or stay active in the modern fitness centre during your stay.

Convenient Location: Situated near Michigan State University and the Michigan State Capitol, with easy access to Interstate 96 and popular attractions like Spartan Stadium and Meridian Mall.

Book your stay at Causeway Bay Hotel now for a delightful and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LAN

Location

Guest Reviews

6.8
Based on 278 reviews
Cleanliness: 5.91
Service: 8.88
Location: 7.42
Room Quality: 6.87
Amenities: 4.9
Value for Money: 6.86
Food and Beverage: 5.91
Overall Experience: 7.68
M
Miranda • family_with_children • us
1
Could of been better.
Pros:

The shower was okay. Location was decent
Everything else was terrible.

Cons:

Not that clean, elevators were terrible, staff was blah.

2026-08-16 • via Nuitee
C
Chancela • couple • ca
1
It was the worse hotel I ever stayed at. The room was not even clean and the bed had bugs and stained. And when we told
Pros:

Nothing

Cons:

Everything

2026-07-20 • via Nuitee
M
Mmunga • family_with_children • us
7
the hotel room was very nice
Pros:

Everything

Cons:

Nothing

2026-07-05 • via Nuitee
M
Maria • couple • us
3
2026-06-04 • via Nuitee
E
Elizabeth • extended_group • us
1
Pros:

Nothing like pictures. Pool isn’t working. Smell like a old house.

2026-05-25 • via Nuitee
A
Angelica • solo_traveller • us
1
Pros:

Nothing

Cons:

No hot water, rooms were dirty very rude workers

2026-05-18 • via Nuitee
C
Connor • solo_traveller • us
5
2026-05-16 • via Nuitee
D
David • solo_traveller • us
1
Completely Underwhelming!
Pros:

To whom it may concern. This hotel is the most disheveled, run-down, and foul-smelling establishment I have ever experienced. I'm 55 years old, and in all my days, I have never experienced such a disturbing scenario in my life. I have been all over the world when I was in the service, and never once did I experience anything like this abomination. If I was Booking.Com, I would remove this establishment or anything related to it. I would distance myself from it. Once I checked in, everything from the from the parking lot to my room was super sketchy and made the hair on my neck stand up. It was old dated dark and dingy. There isn't enough fabreze in town to kill the tobacco and lingering marijuana stench. It honestly smelt like a men's room in a nightclub. The elevators didn't work, and as a disabled veteran, they had my room on the fourth floor. It was completely egregious, and they deserve negative five stars. I went directly back out to my car, canceled my reservation, and went to stay at another more expensive lodging facility. It's not good, and the facility should be condemned.

Cons:

Nothing.

2026-05-03 • via Nuitee
N
Natia • family_with_children • ge
1
Pros:

Additionally, the bathroom drain was extremely dirty and unusable.

Cons:

I paid for breakfast, but breakfast was not provided.

2026-04-29 • via Nuitee
J
Jodi • couple • us
1
I will never stay again
Pros:

I was harassed my entire stay by staff. I was made felt uncomfortable and even threatened.

Cons:

Rooms weren’t clean

2026-04-29 • via Nuitee
C
Carlos • couple • us
1
It was very very mid
Pros:

Location

Cons:

Elevator was scary, had to get a bunch of different key cards due to them not working the WiFi barely worked when It did work all of the places in the hotel were closed as in the pool, bar & restaurant and they didn’t have the room I had ordered open so I had to get into a 2 queen bed instead of 1 king and the parking lot was closed too

2026-04-10 • via Nuitee
C
Chiles • family_with_children • us
1
It was scary and left asap
Pros:

Nothing was working
No pool
Elevator
Employees

2026-04-01 • via Nuitee
A
Angela • family_with_children • us
4
Creepy feel to the hotel and everything was not really in working order. I felt like leaving as soon I read the sign at
Pros:

Our room was clean and fairly comfy

Cons:

Parking is awful, absolutely nothing works in this hotel. No pool, no hot tub, no cable TV, only the main door can be used as an entrance, so you have to walk forever away to park and come inside. The hotel is huge but pretty creepy. Furniture in the open areas resembled a vampire movie. Only one of three elevators was working, and it didn’t sounds or feel great to ride in. Staff were not dressed in respectable clothing, and appeared to be also living somewhere in the hotel. Our shower only work about half way so that was very uncomfortable.

2026-03-30 • via Nuitee
D
deborah • family_with_children • us
1
Pros:

The pillows

Cons:

Everything

2026-03-23 • via Nuitee
P
Patricia • solo_traveller • us
1
2026-03-17 • via Nuitee
L
Lyons • family_with_children • us
6
Pros:

I like the view

Cons:

I didn't like the one elevator

2026-01-29 • via Nuitee
H
Hill • family_with_children • us
9
2026-01-28 • via Nuitee
G
Goodson • family_with_children • us
4
Pros:

Bed were so comfortable

Cons:

No breakfast tv were broken no remotes had to change rooms. Pool was down as always it seems

2026-01-24 • via Nuitee
T
tahya • solo_traveller • us
10
2026-01-23 • via Nuitee
S
Scott • solo_traveller • us
6
2026-01-19 • via Nuitee