Holiday Inn Resort South Padre Island - Beach Front by IHG

Hotels
IHG
7.4 (1048 reviews)
100 Padre Blvd., South Padre Island, Texas, 78597 , South Padre Island , US

Facilities

Boat tours nearby
Proposal/romance packages available
Parasailing nearby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location
Close to beach
Great bar area
Cons:
Service quality
Cleanliness issues
Food quality

Categories

Cleanliness
5.65
Numerous mentions of cleanliness issues, including cockroaches and unpleasant odors.
Service
7.15
Negative experiences with service, especially in terms of responsiveness from management.
Location
9.15
Many reviews highlight the location as a positive aspect, particularly its proximity to the beach.
Room Quality
7.15
Complaints about the condition of the rooms, including issues with maintenance and cleanliness.
Amenities
8.15
Mixed sentiments regarding amenities, with some positives mentioned about the bar area but a lack of operational services.
Value for Money
7.65
General agreement on a fair experience, but service and cleanliness negatively impacted value perception.
Food and Beverage
6.15
Issues with food temperature and quality at breakfast were noted, affecting overall satisfaction.
Overall Experience
8.15
A mix of positive experiences balanced with significant complaints regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:57

Property Description

Escape to paradise at the Holiday Inn Resort South Padre Island - Beach Front by IHG, where sun-kissed shores meet luxury.

Refresh in Style
Dive into one of our three outdoor swimming pools or enjoy the vibrant atmosphere at our beachfront bar. With a state-of-the-art 24-hour fitness center and an arcade/game room, there’s no shortage of fun or relaxation!

Delight Your Taste Buds
Savor delectable American cuisine at our Seaside Grill, featuring stunning pool views and a full bar. Kick back with your favorite cocktail at the beach bar or poolside bar, perfect for unwinding after a day of adventure.

Comfort and Convenience
Stay connected with complimentary wireless internet in our well-appointed guest rooms, complete with microwaves and LED televisions. Our multilingual staff is available around the clock to ensure your stay is seamless and enjoyable.

Book your getaway today and let the relaxation begin!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.4
Based on 1048 reviews
Cleanliness: 5.65
Service: 7.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 6.15
Overall Experience: 8.15
X
xingying couple mx
7
2026-04-16 via Nuitee
X
xingying family_with_children mx
7
2026-04-16 via Nuitee
V
Vanessa solo_traveller us
10
2026-04-14 via Nuitee
T
Teanna family_with_children us
10
2026-04-13 via Nuitee
K
KARLA family_with_children us
9
Pros:

Location, staff and great rooms!

Cons:

Breakfast was not included

2026-04-10 via Nuitee
H
Heather family_with_children us
7
Reasonably priced stay but needs updates
Pros:

Location was great, beds were comfy, breakfast was made to order and good. The beach was great!

Cons:

It’s in need of updates and I believe they are trying. When we arrived it was raining. There were many areas in the lobby with towels and buckets due to leaks. Our elevator was leaking water from the lights in the ceiling of it. We were disappointed, after following social media, that the activities and amenities they boast about weren’t fully open. The pool bar was not open, there were no activities for kids, no beach chairs or sea side grill until Tuesday afternoon. The snack/pizza place by the one pool was not open at all. They also don’t offer pool towels so bring your own or pick some up at Walmart for a few $. We needed extra towels and washcloths as we were only given 2 (for a party of 4) and I had to ask 3 times to get them before just eventually approaching housekeeping myself to get them.

2026-04-09 via Nuitee
J
Jorge couple mx
3
B A D.
Cons:

They overcharged me. They COULD NOT explain the reason for the overcharge. It’s been more than 48 hrs and no respone. The manager would not face me while addressing the matter with the front desk staff even though she was 2 feer away. The hotel eas dirty. The rain was all over the place (inside). Room cleang staff had to be asked in the acternoon to please do the rooms. At checkout they could not print my balance (which I needed to start a claim). The checkout staff simply said this was a “recurring situation”.

2026-04-09 via Nuitee
C
Cesar family_with_children mx
7
Pros:

Ubicación

Cons:

Albercas no acondicionadas

2026-04-09 via Nuitee
V
Valdez family_with_children mx
8
Pros:

La cercanía de la playa

Cons:

La habitación estaba muy pequeña

2026-04-07 via Nuitee
B
Brenda Clariza family_with_children us
10
2026-04-05 via Nuitee
T
Tamilla couple us
8
I probably wouldn't stay here again.
Pros:

the staff was very friendly. being able to request a beachside view. the bed was comfortable. If there was a problem, the staff was readily available :)

Cons:

would have preferred the pool bar not to have kids in the pool. I didn't utilized none of the pools. beach was nice but the sand area at the end of the walk way was difficult to pull a wagon through it without straining yourself. room was nice, had a beach view. overall it was nice, wish breakfast was free and not a cost for the amount of nightly stay.

2026-03-31 via Nuitee
A
Annika family_with_children us
5
Pros:

The entrance

Cons:

The room was muggy, and the ceiling looks moldy . The restroom is so small like the size of a rv restroom.

2026-03-30 via Nuitee
G
Galvan family_with_children us
10
All in all it was pleasant
Pros:

Breakfast was good with good service. Offered excellent entertainment with live music on one of nights there. Loved the bar by the beach had awesome bar tender. All in all had a great stay!

Cons:

I did not like the fire alarms going off periodically on the nights that we were there while sleeping and there’s no fire. It was due to spring breakers acting stupid. Didn’t like that the front desk avoids picking up the phone for room assistance.

2026-03-25 via Nuitee
E
Eusebio family_with_children us
5
Pros:

The suite are big, location was good nice for a family.

Cons:

The hotel says heated pool we get there and the pool was not heated. Supposed to be family friendly but kicked all the kids out after 630 pm so they could have a party.

2026-03-23 via Nuitee
C
Catreice couple us
10
Pros:

Nice hotel with great amenities

2026-03-23 via Nuitee
M
Michael family_with_children us
8
2026-03-21 via Nuitee
R
Rachel family_with_children us
1
Extremely Disappointed
Pros:

Upon arrival right after check in ,we headed to the room , soon after we entered the room . we realized the, the carpet in my room was heavily saturated with water. Despite reporting this to Staff the issue was [never addressed/not resolved effectively]. Staying in a room with wet flooring was not only uncomfortable but also raised concerns regarding hygiene and potential mold. As someone with [Allergies/Asthma], the damp environment and mildew smell were a direct health concern. That same day at night, we expeineced a 5 hour blackout , no pawer through out the island. This made the muggy wet carpet even unbearable . On top of that we were almost broke into twice , someone tried tried to break in our room, not once , but twice. My children were so scared and didn't get any sleep at all.

We made the decision to check out the next day . I went to ask to speak to the manager and was told the manager was busy . I voiced my concerns to the check out desk clerk. i told her we were checking due to all these reasons. She said you can check out and i said yes, but after i speak to the manager and she continued to said the manager was busy and that t and she insisted the manager would call me, that she was aware of my concerns . its been almost a week and we haven't heard from the manager or any of the hotel he hotel staff .

They were still issues with the power outages and due to this reason i was not giber a check out receipt. Meaning that i was charged for the 2nd night stay that i never even stayed .

Cons:

Its very disappointing that the hotel did not even try to resolve any of our issues at all. No follow up phone call, no messages, no email. Absolutely Nothing . We were completely disregarded and treated like we didn't matter at all. But yet, They went ahead and charged my card for a night that i did not even stay .

2026-03-21 via Nuitee
A
angela family_with_children us
7
The hotel was beautiful the power we out Thur the middle of the night on the last night but it was ok because it was not
Pros:

Very comfortable and beautiful

Cons:

Need more chairs for guest

2026-03-20 via Nuitee
C
Carmen family_with_children us
9
Great experience had a bkast
Pros:

We did not have breakfast the wait was long and staff not to friendly

Cons:

I did not like the fact that they did not have a heated pool. Description on site is in accurate and restroom was small.

2026-03-19 via Nuitee
M
melany couple us
5
Overall was not bad, but I’ve had better experiences at this location. Two of the graveyard shift employees were rude an
Pros:

It was nice, like the pool/bar area. easy access to beach. Easy to find ice machines and vendings.

Cons:

Only one out of the three lamps in the room was functioning. TV, microwave and fridge not functioning.

2026-03-18 via Nuitee