Ramada by Wyndham Provo

Hotels
•
Ramada
7.1 (1148 reviews)
1460 South University Avenue , Provo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
5.56
The reviews mention issues such as dirty conditions and plumbing problems, impacting the perceived cleanliness.
Service
9.03
Several reviews highlight staff going above and beyond, showcasing high-quality service.
Location
8.07
The location is frequently praised for being convenient with nearby eateries.
Room Quality
6.02
Bed comfort issues and some problems with room features negatively impacted perceptions of room quality.
Amenities
7.55
Some positive comments on breakfast and availability of amenities like a restaurant were noted.
Value for Money
7.01
Reviews indicate mixed feelings on value; some felt it was decent while others expected better quality.
Food and Beverage
6.56
Breakfast received compliments, but there were also complaints about its limited offerings.
Overall Experience
7.03
Overall experience was mixed, with some guests satisfied while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:29

Property Description

Convenient Location and Amenities
Located just minutes away from the Provo business district, Ramada by Wyndham Provo offers free WiFi and a full breakfast buffet. The hotel features Ruby River Steakhouse, an on-site restaurant, guest laundry facilities, and a sparkling outdoor pool.

Comfortable Rooms with Modern Amenities
Each guest room is equipped with a microwave, refrigerator, and premium cable channels for your convenience and entertainment.

Additional Features for a Pleasant Stay
Enjoy free public parking, a complimentary weekday newspaper, and make use of the fully equipped fitness center during your stay. Don't miss the chance to visit the nearby Provo City Center Temple, just 2 km from the property.

Book your stay at Ramada by Wyndham Provo for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Swimming Pool Schedule 2024
- Summer: Pool it will be open for the season on Monday, May 27th, 2024
- Fall, Winter, Spring pool will be closed for the season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 10, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 1148 reviews
Cleanliness: 5.56
Service: 9.03
Location: 8.07
Room Quality: 6.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 7.03
R
Robert • couple • us
7
2026-02-13 • via Nuitee
E
Edith • family_with_children • bo
9
2026-02-10 • via Nuitee
S
Sergio • couple • us
10
2026-02-09 • via Nuitee
H
Hailey leavitt • family_with_children • us
1
Very unsatisfied with the stay and the way the staff has been handling the situation.
Pros:

Nothing

Cons:

Mold in the bathroom
Broken tiles in the shower
Tub wouldnt drain
Toilet didn't flush
Stains on the furniture
Broken chair
Management hasn't returned several phone calls

2026-01-28 • via Nuitee
P
Paul • family_with_children • us
9
Pros:

Quit place

2026-01-22 • via Nuitee
K
Kathlene • couple • us
2
Stop offering rooms that make your customers nervous and uncomfortable
Pros:

The sheet didn't fit
The pillows were small and broken down
The check-in employee was in pajamas and was not there when we were trying to check-in
The smell was really awful

Cons:

The same

2026-01-22 • via Nuitee
D
David • couple • us
6
2026-01-20 • via Nuitee
E
Edward • extended_group • us
4
2026-01-20 • via Nuitee
D
David • family_with_children • us
5
This was a good stay.
Pros:

breakfast was great. the bed was ok.

Cons:

The air conditioner made horrible noise at night and caused lack of sleep.

2026-01-19 • via Nuitee
W
William • family_with_children • us
3
Pros:

Beds were comfortable

Cons:

They ran out of breakfast an hour early. No forks or spoons. Bathroom was gross, mold in the grout and dirty shower mat. The bathroom was far below clean.

2026-01-19 • via Nuitee
P
Pelletier • couple • us
9
2026-01-19 • via Nuitee
J
John • solo_traveller • us
5
The property needs work. The air conditioning didn't work.
Pros:

I left before the breakfast. The person at the desk was friendly and helpful.

Cons:

The air conditioning didn't work in the room.

2026-01-19 • via Nuitee
J
Jeff • family_with_children • us
10
Pros:

Good

2026-01-19 • via Nuitee
R
Robert • couple • us
10
Great everyone was helpful and nice.
2026-01-19 • via Nuitee
E
Erick • couple • us
9
2026-01-19 • via Nuitee
M
Melissa • couple • us
6
2026-01-19 • via Nuitee
J
Janae • solo_traveller • us
3
2026-01-19 • via Nuitee
N
Nathan • family_with_children • us
4
It met my budget but not much more...
Pros:

Breakfast seemed typical and was fine... kids seemed to enjoy the pool.

Cons:

The hotel tried to charge me $126 on top of the payment I made to booking.com. The employee that was checking me in had to text message her manager to see if they could remove such charge. She could not explain why I was getting charged in the first place... after at least 15 minutes of waiting on her manager she said that they could not remove the charge and that I would have to contact booking.com... after calling booking.com and unfortunately only being able to work with "AI" I was told that it was the hotels responsibility to clear this additional charge up.. I felt like I was getting taken advantage of... I then went and spoke with the same employee, and she then stated oh my manager was able to take care of it. Then I had to pay the $25 deposit for I guess the insurance if I damaged anything. What seemed a bit weird is I had to be charged for 2 separate transactions instead of one amounting to $50 total... So now my card got charged twice instead of just once.
Every time I asked the service desk employee a question she would just reply "I don't know, or I am not sure, or you will have to ask someone when you check out... This did not help me have any confidence with her training or abilities to help with my charges/stay.
One of our bathtubs would not even drain and in the same room the door casing appeared to have been damaged/kicked in at some point and the door was difficult to open. The odor in the rooms was overpowering and my skin is still crawling from sleeping on the bed which terrifies me of having bed bugs or something causing this irritation. 2 of the four door keys would not even work which seems to me they were not even programmed. When we asked for towels for the pool, they could only find a total of 5 towels... We asked for 8. Just seemed to be an overall letdown for what "Ramada" hotels typically are. I get that the cost was low, but the hotel seems to be run down.

2026-01-19 • via Nuitee
P
Portia • extended_group • ca
8
Pros:

Location and the lobby area

2026-01-19 • via Nuitee
J
Julia • extended_group • us
4
Pros:

The beds were fine. The shower was fine.

Cons:

There were several things in the room that were below standards. The doorknob stuck and the door was very difficult to open, the drapes were ripped, one of the bed lights was held up with duct tape.

2026-01-19 • via Nuitee