Holiday Inn Charlottesville-Monticello by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (678 reviews)
1200 5th Street SW , Charlottesville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
6.46
Several reviews indicated issues with cleanliness, including mold in the bathroom and dirty common areas.
Service
9.43
Many reviews praised the friendly and helpful staff who went out of their way to accommodate guests.
Location
9.47
Guests frequently mentioned the excellent location near key attractions.
Room Quality
7.42
Mixed reviews regarding room quality, including issues with noise and maintenance.
Amenities
7.45
Amenities received criticism for limited options, such as breakfast not being free.
Value for Money
6.91
Some guests felt the pricing was high for the quality received.
Food and Beverage
8.46
Breakfast options were generally viewed positively, though some were disappointed by the lack of variety.
Overall Experience
8.43
Despite some concerns, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:06

Property Description

Convenient Location
Located minutes from Historic Downtown Mall and the University of Virginia, the Holiday Inn Charlottesville-Monticello offers easy access to key attractions.

Fantastic Amenities
Enjoy the outdoor pool, 24-hour fitness center, and on-site restaurant Charlotte's serving breakfast and dinner daily.

Comfortable Accommodations
Relax in guest rooms with free Wi-Fi, cable TV, and coffee makers, ensuring a comfortable stay.

Book now to experience the perfect blend of convenience and comfort at the Holiday Inn Charlottesville-Monticello.

Important information:

Please note that this property is 100% nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 678 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 8.43
G
George extended_group us
7
Not good value for the money. Restaurant staff very nice.
Pros:

Great location.

Cons:

Front desk staff not helpful. Acted like he fid not want to be there. Did not like when I complained about not really having free breakfast for the three of us as booked.

2026-05-16 via Nuitee
J
John solo_traveller us
2
I didn’t stay. I cancelled out after I could not get in the room and the place looked filthy.
2026-05-15 via Nuitee
S
Serafin II couple us
10
2026-05-08 via Nuitee
L
Lisa couple us
7
2026-05-08 via Nuitee
E
Eluned extended_group gb
6
Good location for visiting Montecello. Hotel staffing levels not really adequate.
Pros:

Convenient for Montecello.

Cons:

Room servicing left a lot to be desired. Our room was not cleaned at all on first day, second day it was cleaned but bed not made.
Swimming pool was empty on first day and full of leaves afterwards

2026-05-05 via Nuitee
L
Laurin couple us
1
2026-05-03 via Nuitee
H
Håvard solo_traveller no
7
2026-05-02 via Nuitee
L
LYNNE couple us
7
As expected
Pros:

front desk was very helpful.

2026-05-02 via Nuitee
C
Caleb couple us
10
2026-05-01 via Nuitee
L
Lillie family_with_children us
9
Nice, comfortable.
Pros:

Mostly comfortable.

Cons:

Not enough TV stations.

2026-04-28 via Nuitee
R
Regina couple us
10
Very comfortable
Pros:

Very clean and friendly staff!

Cons:

Mostly liked it

2026-04-28 via Nuitee
S
Stephanie solo_traveller us
3
Pros:

The bed was very comfortable

Cons:

Staff was rude.
Front desk gave us room keys to an occupied room.
Room key only worked half of the time(multiple other guests were having the same problem)
No sheets or pillows in room for the sofa bed and when we requested them we received dirty sheets
Was charged $20 for pet fee when it stated on the check out form that there was a $15 pet fee

2026-04-27 via Nuitee
A
Autumn solo_traveller us
9
Great stay
Pros:

The hotel was relatively close to The Downtown Mall, whether yourself or by uber/Lyft. The staff were all very friendly and accommodating. They gave the best recommendations for eateries and events!

Cons:

Our keys stopped working our final night in, but the front desk was quick to fix that!

2026-04-27 via Nuitee
D
Donna couple us
9
2026-04-22 via Nuitee
B
Basak family_with_children us
7
Overpriced
Pros:

Comfortable room and clean facility overall. But way too expensive - we paid $500 for 2 nights and for a hotel that's decent but not in any way extraordinary, that seems overpriced.

Cons:

The location is not great - not walkable. Some parts of the hotel are in need of an update, like the elevators. Breakfast is not included, which would be okay if we weren't paying $250 a night. Our main issue was not the hotel itself, but the value.

2026-04-21 via Nuitee
V
VaCavFan solo_traveller us
10
2026-04-19 via Nuitee
B
Breeana family_with_children us
1
2026-04-17 via Nuitee
S
Serafin solo_traveller us
8
2026-04-14 via Nuitee
N
Nikki couple us
10
2026-04-14 via Nuitee
D
Dan couple us
8
Great location for a one day trip to Charlottesville & Monticello!
Pros:

Great location!

Cons:

The rooms were not as recently updated as the lobby…

2026-04-12 via Nuitee