Holiday Inn Charlottesville-Monticello by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (724 reviews)
1200 5th Street SW , Charlottesville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
6.46
Several reviews indicated issues with cleanliness, including mold in the bathroom and dirty common areas.
Service
9.43
Many reviews praised the friendly and helpful staff who went out of their way to accommodate guests.
Location
9.47
Guests frequently mentioned the excellent location near key attractions.
Room Quality
7.42
Mixed reviews regarding room quality, including issues with noise and maintenance.
Amenities
7.45
Amenities received criticism for limited options, such as breakfast not being free.
Value for Money
6.91
Some guests felt the pricing was high for the quality received.
Food and Beverage
8.46
Breakfast options were generally viewed positively, though some were disappointed by the lack of variety.
Overall Experience
8.43
Despite some concerns, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:06

Property Description

Convenient Location
Located minutes from Historic Downtown Mall and the University of Virginia, the Holiday Inn Charlottesville-Monticello offers easy access to key attractions.

Fantastic Amenities
Enjoy the outdoor pool, 24-hour fitness center, and on-site restaurant Charlotte's serving breakfast and dinner daily.

Comfortable Accommodations
Relax in guest rooms with free Wi-Fi, cable TV, and coffee makers, ensuring a comfortable stay.

Book now to experience the perfect blend of convenience and comfort at the Holiday Inn Charlottesville-Monticello.

Important information:

Please note that this property is 100% nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 724 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 8.43
C
Constancio • couple • us
2
Unpleasant stay for the price we paid.
Pros:

we reserved 2 rooms. one room's lock was not working. screwdriver was used to open the door.

Cons:

the bed was super uncomfortable. the bed would sink in the middle.

2026-10-14 • via Nuitee
B
Brewster • solo_traveller • us
9
2026-10-13 • via Nuitee
M
Miller • couple • us
7
Nice room, little pricey, but would stay there again.
Pros:

Location was excellent. room was nice

Cons:

Pet policy was not clear at all. Was told after check in that the hotel was pet friendly but a $50 add on. Not disclosed at booking reservation. Subsequently told that hotel was pet friendly but that the pet could not be left unattended. We had no choice but to leave the pet unattended.

NEEDS CLARIFICATION UP FRONT

2026-10-12 • via Nuitee
T
Tonya • solo_traveller • us
10
Pros:

Clean

Cons:

The front desk workers wasn’t so polite

2026-10-12 • via Nuitee
L
Lisa • couple • us
9
Nice place
Pros:

Nice bed. Very nice staff.

Cons:

Mattress was very comfortable but the pillows were like sleeping on a concrete block

2026-10-11 • via Nuitee
L
Laura • couple • us
8
It was fine!
Cons:

No breakfast which was listed when we reserved.

2026-10-09 • via Nuitee
T
Thomas • couple • us
9
Nice hotel. I would probably stay there again. Very modern and clean.
Pros:

It was in a convenient location for Monticello. You can get most anywhere is southern Charlottesville in 15 minutes depending on traffic. Staff is very understanding.

Cons:

The noise from route 64 at night made it a bit difficult to sleep. I would ask for a room that is farther away from the highway.

2026-10-08 • via Nuitee
A
Alex • couple • us
7
2026-09-17 • via Nuitee
J
Jo • couple • us
10
Pros:

The property is very welcoming

2026-09-17 • via Nuitee
L
Laura • couple • us
7
We slept well!
Pros:

The bed and pillows were comfy and the room was clean. I especially liked the availability of the shampoo/soap and how it was presented.

Cons:

The reason I gave the mark the way I did was because: the toilet had a hard time flushing, the air conditioner wasn't working right, noise from the work area below our room in the morning, no creamers for the K-cups, and normally a continental breakfast is included with the stay.

2026-09-16 • via Nuitee
C
Cecil • solo_traveller • us
10
2026-09-05 • via Nuitee
K
Keionna M Hawkins • solo_traveller • us
10
Best of the best
Pros:

Beds are comfortable., staff is amazing, very clean .

Cons:

I liked everything

2026-09-02 • via Nuitee
C
Christine • solo_traveller • us
4
Kinda depressing.
Cons:

Keep your expectations low, and you'll be fine. The location is decent, but the facility is dated and tired. The pool looked icky, and when we opened our room door for the first time, it smelled like they'd cleaned the carpet with bong water. And the bathroom was dim and creepy because the one light source had bulbs out. We felt safe and all, but it was a pretty sad property overall.

2026-08-30 • via Nuitee
J
Jessy • family_with_children • us
6
It was ok...
Pros:

The lobby was especially nice, and it smelled so good! The location was great—close to everything. I did have an issue with my first room, but Millie at the front desk was awesome! She changed my room without hesitation, and her customer service was exceptional. She was friendly, professional, and made sure the issue was taken care of right away. Good experience overall!

Cons:

The first room I was assigned to had a strange smell, which was a little disappointing. The breakfast was $16, and I felt that it was a bit expensive for what was offered. I also think the hallway rugs on the 2nd and 3rd floors could use some updating. Overall, these are small improvements that could make the experience better.

2026-08-28 • via Nuitee
C
Chelsea • family_with_children • us
3
Won’t stay again
Cons:

Paying 16.00 for a buffet that was cold was terrible.

2026-08-24 • via Nuitee
M
Melinda • couple • us
7
2026-08-22 • via Nuitee
P
Pisamai • family_with_children • us
10
Clean, comfortable, convenient
Pros:

Great location. Clean comfortable room. There is a good pizza place and a starbucks in the next parking lot. A 1 minute walk.

Cons:

N/A

2026-08-20 • via Nuitee
A
Alyssa • solo_traveller • us
8
2026-08-19 • via Nuitee
W
Wayne • solo_traveller • ca
5
2026-08-17 • via Nuitee
C
Collin • family_with_children • us
1
2026-08-11 • via Nuitee