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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kids' outdoor play equipment
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Heated pool
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Evening entertainment
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Lower bathroom sink
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Infinity pool
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Salt-water pool
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Emergency cord in bathroom
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Water tubing nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodations:
Indulge in comfort and style at H10 Atlantic Sunset, where every room is equipped with a flat-screen TV, air conditioning, and a private bathroom for your convenience.
Dining Options:
Satisfy your taste buds at the buffet restaurant offering all-inclusive meals or explore the variety of themed restaurants available for a surcharge, ensuring a culinary experience to remember.
Family-Friendly Amenities:
With a children's playground and a spa for relaxation, H10 Atlantic Sunset caters to guests of all ages. Plus, enjoy the convenience of a 24-hour front desk, room service, and a concierge service throughout your stay.
Book now at H10 Atlantic Sunset for a memorable and enjoyable stay in Playa Paraíso, Costa Adeje.
Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Guests under 16 years old are not allowed in the Spa.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Fantastyczne jedzenie. Zarówno śniadania jak i obiadokolacje były na najwyższym poziomie. Obsługa hotelu była bardzo pomocna i uśmiechnięta. Wszyscy byli przyjaźnie nastawieni. Hotel był czysty, sprzątani codziennie. Jedynie woda była dostarczana raz na dwa dni. Dużan ilość leżaków wystarczała dla wszystkich gości. Baseny czyste. Dwa ze słoną wodą, w tym jeden infinity pool. Basen dla dzieci bardzo fajny, jest też system zjeżdżalni, który chlapie wodą i mniejsze dzieci się boją z niego korzystać bo woda dosłownie leje się z cebra na wejściu.
Jest też klubik, gdzie można zostawić dziecko. Animatorzy mówią w różnych językach. W tym jedna pani po polsku. Poza tym salon gier i plac zabaw.
Dla dorosłych spa i siłownia. No i kilka barów.
Wieczorami jest mini disco i występy na żywo.
Halas z sąsiedniego ogromnego kompleksu hotelowego psuł w zasadzie cały dzień i wieczór. Było słychać różne rodzaje muzyki z różnych barów nakładające się na siebie. Kakofonia jakiej się nie spodziewałam. Trzeba było zamykać drzwi balkonowe i chłodzić się klimą zamiast wdychać morską bryzę, żeby nie słyszeć tego jazgotu.
Poza tym system rezerwacji w barze przy basenie to jakiś żart. Nie można było przyjść i zjeść czegoś bez rezerwacji, nawet jeśli było bardzo dużo wolnych stolików, do których nikt nie przychodził. Ludzie po prostu sobie klikali rezerwację, żeby mieć a z niej nie korzystali. Tracili na tym ci co rzeczywiście chcieli jeść.
Hotel moderne, propre, spacieux, confortable et bien pensé pour accueillir les familles avec des espaces dédiés et des espaces plus calmes pour les autres clients. Belle construction en contraste avec les immenses blocs de béton qu'on peut voir à Ténérife. Nous avons apprécié l'emplacement, loin du tumulte des grands complexes et offrant un belle promenade en front de mer pour faire le footing. Nous avons apprécié les spectacles proposés le soir. Notre fille a adoré le mini club, bravo a l'équipe dynamique.La nourriture est variée chaque jour mais il faut bien choisir car la qualité est variable. Fruits et jus de fruits décevants par rapport à ce qu'on peut trouver sur Tenerife.
Les clients qui réservent les transats malgré les affiches l'interdisant. Pas assez de transats a la piscine enfant en saison intermédiaire donc certainement compliqué en haute saison. Un peu bruyant mais correct. On a dû dormir la fenêtre fermée car voisins bruyants et les bus nous réveillent le matin.
Très bonne nourriture, autant dans le buffet que dans les restaurants à la carte. Véritable all-inclusive, y compris pour les cocktails avec alcools de « marque ». Personnel très agréable. Très bonnes infrastructures avec de nombreuses grandes piscines pour tous les goûts et tous les âges.
Juste dommage que les glaces de marque (genre ola) ne soient pas disponibles pour les enfants dans le all-in mais bon ils ont quand même accès à d’autres glaces, à des granités et à des desserts variés et en quantités dans tous les restaurants de l’hôtel
Great pool and facilities
Très bel hôtel.
Le buffet petit déjeuner et dîner est varié, il y en a pour tous les goûts.
La chambre était spacieuse et très propre.
Très joli extérieur, bien entretenu et luxueux
Le parking a payé en supplément.
L'hôtel est un peu éloigné de tout (mais on le savait en venant donc pas de souci en soi)
Et le bruit la nuit, l'hôtel n'y est pour rien mais vraiment il y avait beaucoup de personne qui parlait fort dans le couloir pendant la nuit, nous avons été réveillés plusieurs fois à cause de ça.
The hotel is decent from a functional and cosmetic perspective, the pools are nice and if you’re lucky you will see some beautiful sunsets. The cleaning staff were friendly and the room was clean.
If you’re opting for half board and or bed and breakfast and plan on eating in the market place restaurant then be aware that the food is very very very sub standard. It is mass produced with little care and no finesse. From inedible fruit, to still frozen apple pies for dessert, and to cap it all off a few cockroaches crawling through the breakfast sandwiches. I wish I was kidding, but sadly I am not. The reception staff could not be less interested in assisting us after we’d tried to make them aware of our dissatisfaction after the meal on our first evening. It is a small wonder that this hotel boasts a five star experience.
If you’re not up for the buffet make sure to book in time for the other restaurants within the property that is of course if their website and booking system is working which it seldom did.
In fairness, the guest experience team tried to make up for the failures by sending is for dinner at the private restaurant only reserved for their “privilege” clientele. The service was excellent but the food was still lacking with very tough steak and an average selection of options off the menu.
Room size, new, clean
We recently stayed at this hotel and, while it is very new and spotlessly clean, the overall atmosphere felt surprisingly cold and soulless. The grounds lack greenery or relaxing outdoor spaces, which made the resort feel more like a large complex than a welcoming family destination.
Unfortunately, the hotel also seems overly focused on rules and restrictions. You have to pre-book dinner times, yet there are still queues to be seated. Children are not allowed in certain pools or the teppanyaki restaurant, and inflatables are banned in the pool — which feels odd for a hotel marketed toward families. Even the water park design was disappointing, as strong cold water jets at the entrance were so powerful they pushed smaller children away from entering.
Service throughout the stay was below what you would expect from a 5-star hotel. Many staff members, particularly at reception and in the restaurants, struggled to understand English, making even simple requests difficult. Getting something as basic as an extra napkin felt like an inconvenience, and empty plates were often left on tables until the very end of the meal. No one checked how our stay was going or asked for feedback at any point, which perhaps explains why we left feeling relieved rather than sad to go.
The dining experience was another major disappointment. Breakfast lacked variety and quality, with very basic options throughout. The pancakes were so plain our children would not eat them, juices tasted artificial and flavourless, and coffee could only be fetched from self-service machines. There was no fresh salmon or anything that felt remotely premium — certainly not what you would expect from a 5-star resort.
There were also several frustrating small details that added up over the course of the holiday. Guests are expected to wear wristbands at all times, extra towels were unavailable, and complimentary water in the room was only replenished every second day.
Staff and all amenities, good activities for kids, nightly family -friendly entertainment
We had requested for a double bed but that was not accommodated
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