Holiday Inn & Suites Virginia Beach - North Beach by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1721 reviews)
3900 Atlantic Avenue , Virginia Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Ocean views
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
5.46
The presence of black mold and other cleanliness issues negatively impacted the score.
Service
10
Most staff were reported to be kind and polite, contributing positively to the service experience.
Location
9.93
The location was appreciated for its proximity to amenities and attractions.
Room Quality
6.47
Mixed sentiments about room quality due to various issues including dampness and cleanliness concerns.
Amenities
8.92
While there were good amenities mentioned, some were out of order, impacting the overall appeal.
Value for Money
8.45
Value was affected by missing amenities and cleanliness issues, leading to some disappointment.
Food and Beverage
6.91
Breakfast was provided but some guests felt it was not up to expectations.
Overall Experience
9.46
Despite significant issues, positive family experiences were noted, balancing the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:24

Property Description

Beachfront Luxury
Experience the ultimate beach getaway at the Holiday Inn & Suites Virginia Beach - North Beach. Enjoy direct beach and boardwalk access, three outdoor pools, and an indoor lazy river pool.

Deluxe Rooms and Dining
Relax in rooms equipped with modern amenities like a flat-screen TV, refrigerator, and microwave. Indulge in ocean views from select rooms with private balconies. Savor delicious meals at three on-site restaurants offering breakfast, lunch, and dinner options.

Recreation and Nearby Attractions
Stay active at the gym, unwind in the hot tub, or take a short trip to the Virginia Beach Sports Center and Convention Center. Don't forget to visit the Virginia Aquarium, just a stone's throw away from the hotel.

Book your beachfront retreat today at the Holiday Inn & Suites Virginia Beach - North Beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, only 1 parking space is allotted per room reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1721 reviews
Cleanliness: 5.46
Service: 10
Location: 9.93
Room Quality: 6.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 6.91
Overall Experience: 9.46
D
DE Couple family_with_children us
1
Pros:

Nothing

Cons:

Room was ADA room with very low toilet, while my husband is 6'1". Heat didn't work properly in the room. Hallways were extremely cold and we could not enjoy the indoor pool because of it. There was no restaurant or hot tub as advertised. Kids in room near us were running and stomping up and down the halls. TV lost signal constantly. Couldn't enjoy view of the ocean because windows were so dirty. I rate the hotel -10!!!!!

2026-02-10 via Nuitee
J
Janitha extended_group us
10
2026-02-09 via Nuitee
K
Karen family_with_children us
7
Pros:

The indoor pool had a great design.

2026-01-21 via Nuitee
C
Christine couple us
9
This was our second time there, would stay again!
Pros:

We love this location. Staff are friendly. The hotel needs a little updating, nothing major. The pools could be cleaned a little better. Elevators weren't too slow... It was a great stay.

Cons:

The pools could use some cleaning. The new showers were nice, need a little foot step for ladies to shave.

2026-01-19 via Nuitee
A
Alison extended_group us
7
Great location and ocean view!
Pros:

Location, ocean view, and 2nd pool (just outside the indoor pool).

Cons:

Hard mattress.

Main pool (near lobby) was dirty. Water was cloudy.

Ordered a cocktail at poolside bar. Contained no alcohol. Paid $14 for slushy coconut juice.

Bartender very obviously ignored my Latina friend who wanted to order a cocktail., while being friendly to the blonde ladies who came in after her. Extremely rude and absolutely unacceptable behavior.

2026-01-19 via Nuitee
G
Ginger family_with_children us
10
2026-01-19 via Nuitee
S
Steven family_with_children us
10
We really enjoyed our stay at Virginia Beach!
Pros:

The room was very clean and spacious! The balcony view of the ocean was beautiful! We really enjoyed our stay!

2026-01-19 via Nuitee
S
Sadia couple us
6
2026-01-19 via Nuitee
N
Nehemias family_with_children us
10
Me encantó lo recomiendo y regresaré
Pros:

El personal son muy amables, lugar tranquilo limpio nadie molesta, el servicio de desayuno excelente

2026-01-19 via Nuitee
K
Kathryn family_with_children us
8
Excellent location, comfortable hotel, fantastic pools, and great beach.
Pros:

The room was clean and the beds were comfortable. The pools were a great temperature. Check in was a breeze. We especially like being at the end of the boardwalk because there are so few people. The Hampton Roads Trolley stops right in front of the hotel so we were able to take that to restaurants and shops.

Cons:

The only ice machine that we found in working order was on the first floor. This was frustrating considering we were staying on floors 3 & 4. The people below us were smoking marijuana in the room non-stop and our room absolutely stunk from it. The smell made my young kid nauseated.

2026-01-19 via Nuitee
L
Laura family_with_children us
4
Pros:

lo único bueno son las piscinas
en las maquinas no ai hielo
y el desayuno no está incluido
si se ofrece desayuno pero ai que pagar extra
y también ai que pagar 10 dolares extra por parqueo muuy desepcionada del hotel 🏨 😡 🤦

2026-01-19 via Nuitee
W
Warda family_with_children us
9
Great hotel for families
Pros:

Clean, friendly people, great for family,4 pools and spa we had great times there

Cons:

Breakfast voucher that only for parents and kids in some specific age. in the description they specify breakfast included with room booked and they asked for kids ages but once you go there they will tell you the voucher only for parent and younger kids,so we have no other options just to pay for my 14,13 and they charge us 57$ for two kids and they add gratuity fee.its ridiculous

2026-01-19 via Nuitee
L
Lora family_with_children us
10
2026-01-19 via Nuitee
B
Brenda family_with_children us
10
2026-01-19 via Nuitee
J
Jorge A family_with_children us
9
Pros:

Desayuno muy rico y excelente variedad en el menú.
La limpieza del lugar excelente.
El personal muy amable

2026-01-19 via Nuitee
D
Doysi family_with_children us
10
2026-01-19 via Nuitee
J
jeffrey family_with_children us
9
The stay was good, staff was great, hotel was ok but can use some work, especially balcony doors.
Pros:

Staff was very professional, friendly, and helpful on several occasions. Pools were great for family.

Cons:

parking for only one car. Booked a room for 6 persons and had two cars. Hotel could only accomodate one car and had to pay to park other car seven blocks away. Sliding doors on balcony were extremely hard to open, one was stuck, tracks need cleaning and oiling.

2026-01-19 via Nuitee
A
Ashley family_with_children us
1
Would have enjoyed if the room was better.
Pros:

We liked where they had 3 pools. The location was nice and it was quieter on the beach.

Cons:

They didn’t have my room that I booked available, I was told we would have a king room with a sofa bed we did not. They kept telling me to check back the next day to see if availability was available. It never was. Room was very small.

2026-01-19 via Nuitee
P
Pamela couple us
8
2026-01-19 via Nuitee
R
Roxana family_with_children us
8
Bien
2026-01-19 via Nuitee