Holiday Inn & Suites Virginia Beach - North Beach by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1798 reviews)
3900 Atlantic Avenue , Virginia Beach , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Ocean views
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
5.46
The presence of black mold and other cleanliness issues negatively impacted the score.
Service
10
Most staff were reported to be kind and polite, contributing positively to the service experience.
Location
9.93
The location was appreciated for its proximity to amenities and attractions.
Room Quality
6.47
Mixed sentiments about room quality due to various issues including dampness and cleanliness concerns.
Amenities
8.92
While there were good amenities mentioned, some were out of order, impacting the overall appeal.
Value for Money
8.45
Value was affected by missing amenities and cleanliness issues, leading to some disappointment.
Food and Beverage
6.91
Breakfast was provided but some guests felt it was not up to expectations.
Overall Experience
9.46
Despite significant issues, positive family experiences were noted, balancing the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:24

Property Description

Beachfront Luxury
Experience the ultimate beach getaway at the Holiday Inn & Suites Virginia Beach - North Beach. Enjoy direct beach and boardwalk access, three outdoor pools, and an indoor lazy river pool.

Deluxe Rooms and Dining
Relax in rooms equipped with modern amenities like a flat-screen TV, refrigerator, and microwave. Indulge in ocean views from select rooms with private balconies. Savor delicious meals at three on-site restaurants offering breakfast, lunch, and dinner options.

Recreation and Nearby Attractions
Stay active at the gym, unwind in the hot tub, or take a short trip to the Virginia Beach Sports Center and Convention Center. Don't forget to visit the Virginia Aquarium, just a stone's throw away from the hotel.

Book your beachfront retreat today at the Holiday Inn & Suites Virginia Beach - North Beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, only 1 parking space is allotted per room reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1798 reviews
Cleanliness: 5.46
Service: 10
Location: 9.93
Room Quality: 6.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 6.91
Overall Experience: 9.46
W
White solo_traveller us
10
Pros:

Enjoyed cleanliness and kid's activities. Our grandson really enjoyed.

Cons:

Received bath towels but no face cloths.

2026-06-26 via Nuitee
M
morris couple us
7
It felt overpriced for the quality but our stay was ok.
Pros:

The location was pretty good. The outside pool on the beach side was a plus. The breakfast bar was very good.

Cons:

The windows were fogged up and the balcony door opened really hard. The inside pool would have been a lot nicer if it was a little opened to the outside so it wasn't quite so hot in there. Same with the outside pool bar. Tiki bars should feel a little more open to the elements since you are there for the beach and the vibe. When you are paying a large amount for a room you shouldn't have to pay extra to park also.

2026-06-26 via Nuitee
S
Sandy couple us
7
Great value good location
Pros:

Less crowded

2026-06-25 via Nuitee
G
gina family_with_children us
8
Pros:

I like the location and the staff

Cons:

It’s one elevator for the tower sometime I have to use the steps because it’s take so long

2026-06-24 via Nuitee
V
Virginia solo_traveller us
10
Pros:

My family loved pool, and how close the beach it was . Our room was exceptional!

Cons:

How far away we were from restaurants.

2026-06-24 via Nuitee
C
CESS family_with_children us
7
Pros:

Location seemed safe, grounds kept clean

Cons:

Broken terrace door.
Lord of building mistakes, had to visit the deal twice to get it resolved

2026-06-24 via Nuitee
P
P7779GZandye Family
2
Disappointed
Pros:

The property was overbooked, which resulted in an upgrade from an ocean-view room to an oceanfront room. However, our room configuration was changed from two queen beds to one king bed with a sofa bed, which was less suitable for our needs.

To make matters worse, the front desk staff was rude and demonstrated poor customer service throughout our interaction, leaving a very negative impression of the overall experience.

2026-06-23 via Tripadvisor
N
Naman solo_traveller us
7
Pros:

Beach

Cons:

No hot water the 1st day

2026-06-23 via Nuitee
J
Jeffrey couple us
9
Very enjoyable.
Pros:

Nice clean rooms, good size.

Cons:

Balcony door did not close properly and was difficult to open and close.

2026-06-21 via Nuitee
B
Barbara family_with_children us
9
This is a great place to stay for the beach
Pros:

Location was great. it was close to the beach, restaurants and walking distance to everything we needed.

Cons:

Early morning wake up from pounding and drilling in a room close by.

2026-06-21 via Nuitee
S
Stay66475970267 Family
10
Kids Resort!
Pros:

We had an amazing time at what we call the “kids resort”. Very family friendly and John at the front desk was super helpful. We will be coming back for sure.

2026-06-20 via Tripadvisor
J
Joyetcan solo_traveller us
9
2026-06-20 via Nuitee
M
matthew solo_traveller us
8
2026-06-20 via Nuitee
T
Tracey family_with_children us
10
2026-06-19 via Nuitee
C
C4753RIroys Family
10
3 striving for 4, fantastic service
Pros:

It's a 3 star hotel striving for 4. For what one's paying, it's location, the pools, service, it was wonderful. The hotel employees are very kind and welcoming. Such as Sherrifa and Monica( I believe). Levi was prompt, skilled, a pleasure, when he had to help multiple people in succession. Thank you for the stay but it was the service and their attitudes that made it great.

2026-06-18 via Tripadvisor
M
melonmikey solo_traveller us
7
Pros:

We got a newly renovated room.
Ground floor, right in the beach

Cons:

Reservation with booking.com included breakfast. But on arrival they only provided us with 2 vouchers per day (we had 5 people). Breakfast was no more than a regular continental breakfast that would usually be included in any hotel stay. The hotel charges 20$ per person for an unexceptional meal.
Bathroom was small and cramped.
Sliding door to patio was extremely difficult to open and close and took 2 people to lock.

2026-06-18 via Nuitee
A
A5126GUaprill Business
10
I'd stay again and again...
Pros:

The staff and hospitality was amazing and very friendly. Especially Levi and John. Very clean... there were a few guest complain... but I have no complaints.

2026-06-17 via Tripadvisor
U
U5520FIcarlosh Family
10
Enjoyable
Pros:

Best experience ever. The front desk guy Levi was very friendly

2026-06-17 via Tripadvisor
D
Desirae couple us
8
Overall stay was very good. Would stay there only with children.
Pros:

Loved the location if you want to be away from downtown. Beach was not as crowded. Breakfast was great.

Cons:

Ice machines did not work on our floor or the one below us. Elevator to go to the 7th floor which we requested is only 1 available and is sooo slow. Parking garage was across the road and difficult to park on a busy weekend.

2026-06-17 via Nuitee
K
Kristina family_with_children us
4
Pros:

Love the pools and the quit staying at this hotel

Cons:

This year the hotel was very disappointing we’ve stay here last years with no complaints this year WiFi didn’t work in rooms switched rooms and still didn’t work wall paper was coming off walls couldn’t get clean room towels until 5pm just wasn’t worth the new charge to stay here

2026-06-16 via Nuitee