Holiday Inn & Suites Virginia Beach - North Beach by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1751 reviews)
3900 Atlantic Avenue , Virginia Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Ocean views
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
5.46
The presence of black mold and other cleanliness issues negatively impacted the score.
Service
10
Most staff were reported to be kind and polite, contributing positively to the service experience.
Location
9.93
The location was appreciated for its proximity to amenities and attractions.
Room Quality
6.47
Mixed sentiments about room quality due to various issues including dampness and cleanliness concerns.
Amenities
8.92
While there were good amenities mentioned, some were out of order, impacting the overall appeal.
Value for Money
8.45
Value was affected by missing amenities and cleanliness issues, leading to some disappointment.
Food and Beverage
6.91
Breakfast was provided but some guests felt it was not up to expectations.
Overall Experience
9.46
Despite significant issues, positive family experiences were noted, balancing the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:24

Property Description

Beachfront Luxury
Experience the ultimate beach getaway at the Holiday Inn & Suites Virginia Beach - North Beach. Enjoy direct beach and boardwalk access, three outdoor pools, and an indoor lazy river pool.

Deluxe Rooms and Dining
Relax in rooms equipped with modern amenities like a flat-screen TV, refrigerator, and microwave. Indulge in ocean views from select rooms with private balconies. Savor delicious meals at three on-site restaurants offering breakfast, lunch, and dinner options.

Recreation and Nearby Attractions
Stay active at the gym, unwind in the hot tub, or take a short trip to the Virginia Beach Sports Center and Convention Center. Don't forget to visit the Virginia Aquarium, just a stone's throw away from the hotel.

Book your beachfront retreat today at the Holiday Inn & Suites Virginia Beach - North Beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, only 1 parking space is allotted per room reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Mar 2, 2026 until Fri, May 22, 2026
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Mar 2, 2026 until Fri, May 22, 2026
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Mar 2, 2026 until Fri, May 22, 2026
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1751 reviews
Cleanliness: 5.46
Service: 10
Location: 9.93
Room Quality: 6.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 6.91
Overall Experience: 9.46
T
Travel37709438243 Business
10
Best service
Pros:

John is THE MAN! Would stay here again for sure!

2026-05-15 via Tripadvisor
B
Briana family_with_children us
10
2026-05-14 via Nuitee
R
Richard couple us
7
Good overall, but will be much better when renovations are completed.
Pros:

Beach location, pools and fitness center.

Cons:

Much of it was under construction, older parts very rundown.

2026-05-13 via Nuitee
M
Michele family_with_children us
10
Our stay was great!
Pros:

Everything was great!

2026-05-12 via Nuitee
S
S6410DKrickyr Family
10
Awesome place
Pros:

Our overall experience was wonderful. Everybody was warm, welcoming, kind, and very attentive to our knees. The rooms were clean. The food was delicious. The swimming pools were great. The view was beautiful and I really enjoyed my stay here with my family.
Especially Briana

2026-05-10 via Tripadvisor
J
joebN2936JM Friends getaway
10
Great stay
Pros:

Very nice hotel with cool amenities including a pool and movie theater. One employee, John, was helpful and gave us an extra parking pass.

2026-05-09 via Tripadvisor
A
aaronbO2713WS Family
10
Wonderful Stay
Pros:

Excellent Stay
Had a wonderful experience at the Holiday Inn North Beach. The hotel was spotlessly clean, the amenities were great, and parking was super convenient — right there and easy to access.
But the real highlight was John at the front desk. He was warm, professional, and went above and beyond to make us feel welcome. Honestly, he alone made the stay memorable. The entire staff followed his lead — everyone was friendly and attentive throughout our visit.
Highly recommend this hotel. We’ll definitely be back!

2026-05-03 via Tripadvisor
S
sak984 Family
10
We’re coming back
Pros:

John at the front desk made our arrival a great experience. We came in late and exhausted, but his warm, welcoming attitude immediately put us at ease. He was accommodating, kind, and made us feel truly valued from the start. Thank you, John!

2026-05-02 via Tripadvisor
I
Ignacio solo_traveller us
10
Had a good rest and time and we like ocean front view
Pros:

Is in a good place of Virginia Beach

Cons:

None

2026-05-01 via Nuitee
E
Elizabeth solo_traveller us
10
2026-04-27 via Nuitee
T
Taylor couple us
7
Everything was fine except hot tub.
Pros:

The room was acceptable. Pool area was acceptable, besides hot tub not working. Lobby was clean.

Cons:

The hot tub was broken. We picked this specific hotel because we wanted to hang out there. The door on the shower was not on the hinge, making it awkward to shower.

2026-04-26 via Nuitee
S
Susan couple us
8
Nice two-night stay.
Pros:

Nice balcony, nice pool area, good location on boardwalk. Nice size room with living area/like two rooms.

Cons:

Sink outside bathroom. Goofy split doors to toilet and tub area.

2026-04-19 via Nuitee
J
jason family_with_children us
1
Pros:

Ocean view

Cons:

Got charged for breakfast when I paid threw booking.com for 5 people for free breakfast couldn't use the washer or dryer cause employees were bringing there cloths in and washing them got charged 40 dallars a night for security deposit didnt know about got charger for parking 10 dallars a day was put in room 433 couldn't sleep at all cause ac on ground was loud only stayed 1 day and a half and left will not go back told my concerns to front desk got nowhere even email general manager ever even emailed me back should of getting a full refund vacation was ruining even got a case threw booking.com waiting for there reply back to me

2026-04-13 via Nuitee
R
Ruth solo_traveller us
9
2026-04-10 via Nuitee
D
Dawn solo_traveller us
10
2026-04-09 via Nuitee
D
Dawn solo_traveller us
10
2026-04-09 via Nuitee
A
Ashley couple us
10
2026-04-08 via Nuitee
B
Bledar family_with_children us
1
We did not enjoy it at all and the most terrible experience we have ever had in a hotel. Scandalous service. We stayed 4
Pros:

We did not enjoy it at all and the most terrible experience we have ever had in a hotel. Scandalous service. We stayed 4 nights and no one ever came to clean or change the towels despite notifying them several times and every day. The hotel is dirty and noisy. No one told us that the hotel was undergoing renovations and that there were 2 outdoor pools, one was closed and the other was open but it was as dirty as the indoor pool. I paid for 4 nights with breakfast included for me and my family but they told us that only 2 people were included and for the other 3 I had to pay. A terrible and dirty hotel and I will never come to this hotel again.

Cons:

We did not enjoy it at all and the most terrible experience we have ever had in a hotel. Scandalous service. We stayed 4 nights and no one ever came to clean or change the towels despite notifying them several times and every day. The hotel is dirty and noisy. No one told us that the hotel was undergoing renovations and that there were 2 outdoor pools, one was closed and the other was open but it was as dirty as the indoor pool. I paid for 4 nights with breakfast included for me and my family but they told us that only 2 people were included and for the other 3 I had to pay. A terrible and dirty hotel and I will never come to this hotel again.

2026-04-05 via Nuitee
S
Susie couple us
7
Pros:

The grounds were beautiful. The room was clean and the pool was very nice although not heated.

Cons:

The hallway was freezing. The room was drafty from the door and the balcony. It was hard to keep the room warm and we had to ask for extra blankets.

2026-03-31 via Nuitee
M
Marilyn solo_traveller us
10
2026-03-29 via Nuitee