Suburban Studios Chester

Hotels
•
Choice Hotels International
7.3 (165 reviews)
2403 W Hundred Rd, Chester, Virginia, 23831 , Chester , US
+1 804-735-7400

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Pets allowed

Facilities

Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Meeting rooms
Free wired internet
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly and professional staff / good housekeeping
Convenient location near shops and restaurants
Good value for money / budget-friendly
Daily room cleaning noted
Some useful amenities (freezer mentioned)
Cons:
Roach infestation reported in at least one room
Smoking smell in rooms despite non-smoking policy
Noisy parking/guests (loud music until ~10PM)
Hallway odors (weed) and safety/loitering concerns
No elevator (stairs difficult with luggage)
Musty/noisy air conditioning and squishy bathtub in isolated reports
Initial parking difficulties
Signs of poor maintenance (cigarette burn, rust, cracked walls, hair in bath)

Categories

Cleanliness
6.5
Mixed reports: many guests said rooms were very clean and daily housekeeping occurred, but several severe issues reported (roach infestation, cigarette burns, hair in bath, rooms not cleaned, musty AC, hallway smells) lowered this score.
Service
9.3
Consistently praised staff and front desk (friendly, professional, good check-in/out); housekeeping noted as friendly and reliable in multiple reviews, supporting a strong service score despite some management inaction on parking/loitering complaints.
Location
7.5
Location is convenient for shopping and restaurants and called 'excellent' by some, but guests also noted traffic, initial parking difficulty, and a clientele that can be noisy in the parking lot.
Room Quality
6
Rooms are often described as clean and decent, but multiple quality problems were reported (roach infestation, smoky smell in supposedly non-smoking rooms, noisy AC, squishy bathtub, no elevator for upstairs rooms), resulting in a below-average rating.
Amenities
6.8
Limited but functional amenities noted (freezer mentioned), while some guests missed basics (no hot tea in lobby, kitchen supplies needing purchase/rental, no elevator), giving a modest amenities score.
Value for Money
8.8
Several guests explicitly called this a good bang for the buck and recommended for budget travelers; some negative experiences (e.g., infestation) lower confidence but overall perceived as good value.
Food and Beverage
6.5
Very little on-site F&B reported; complaints include no hot tea in lobby and nearby restaurant options (Hooter's) rather than hotel dining, so this category remains below average.
Overall Experience
7
Mixed overall impressions: many positive stays citing cleanliness and friendly staff, but several guests had serious issues (pests, safety concerns, noise) leading to a middling overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Seasonal Outdoor Pool - Enjoy a refreshing dip in the seasonal outdoor pool, perfect for relaxation and leisure during your stay.

Fully-Equipped Rooms - Feel at home in our 165 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Enjoy entertainment on 32-inch flat-screen TVs with cable programming and stay connected with complimentary wireless internet access.

Convenient Location - Explore nearby attractions such as Parker's Battery Park and The Lazy Daisy within a short drive. With easy access to major landmarks and the airport, Suburban Studios Chester is the perfect choice for your stay.

Experience comfort and convenience at Suburban Studios Chester. Book now for an unforgettable stay!

Important information:

  • The seasonal pool will be open from May to August.
  • Pool access available from 10 AM to 6 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 165 reviews
Cleanliness: 6.5
Service: 9.3
Location: 7.5
Room Quality: 6
Amenities: 6.8
Value for Money: 8.8
Food and Beverage: 6.5
Overall Experience: 7
S
Sisovorn
6
Pros:

Some tandom ppl knocked on the door while i was at work and my wife was alone. Didn't appreciate that but hotel was clean and staff was friendly

2025-10-08 • via Nuitee
M
Mark • family
10
Pros:

Room was great. Traffic in/out can be terrible at times. Very clean.

2025-10-04 • via Nuitee
L
Lisa
6
Pros:

Air conditioner smelled musty. Room clean

2025-10-02 • via Nuitee
L
Louise
2
Pros:

Our room was never cleaned, the hallway was smelling weed throughout.

2025-10-02 • via Nuitee
M
Michael • partner
10
Pros:

Excellent location , everything clean & ready for us when we arrived. House keeping very friendly and professional. Front desk was great in check in and departure.

2025-09-29 • via Nuitee
D
David
10
Pros:

I came from another hotel nearby, and it was gross! This place was amazing. Clean, friendly staff. They came in and cleaned my room every single day.

2025-09-28 • via Nuitee
D
Dawn
2
Nope
Pros:

The bathtub felt like a hard sponge, it was squishy under, felt like a funhouse. The air conditioner sounded like a jet, there were people drinking by my car. Horrible experience, was quick pick from online traveling with pets or I would not have stayed

2025-09-15 • via Nuitee
E
Eva
10
Pros:

The freezer.😀

2025-09-12 • via Nuitee
M
Mark • partner
10
Pros:

Place was clean. Pretty quiet. Had issue finding parking when I first arrived but not afterwards.

2025-09-07 • via Nuitee
L
Lisa
10
Great Choice
Pros:

Clean!!!! Clean !!!! Clean!!! Will definitely stay here again and again !!! Not one single complaint

2025-09-02 • via Nuitee
J
Jaylen • family
2
Pros:

Terrible experience at this hotel. The room had a roach infestation with what looked like a nest in the corner. There was no elevator, which made carrying luggage upstairs a nightmare. When I asked for a refund, they refused. Definitely not worth the money—avoid this place at all costs.

2025-09-01 • via Nuitee
M
Martine
6
Désuet
Pros:

Une brulure de cigarette sur la couette du lit.
Le contiur de la fenetre rouillée. Mur craqué. On entend le voisin qui prend l’eau. Aucune insonorisation. Cheveux dans le bain.

2025-08-31 • via Nuitee
S
Sylvain • partner
6
Pros:

Very loud music until 10PM in the driveway/parking from other customers. Seems to be a location popular among construction workers working in the area.

2025-08-30 • via Nuitee
R
Ron
8
Pros:

No hot tea in lobby

2025-08-25 • via Nuitee
M
michael
6
Mostly Good
Pros:

The hotel is clean. The staff is friendly. The biggest issue I had was the hotel had a lot of out of town workers staying there that liked to drink and blare music in the parking lot until 10pm. I did not see any effort to stop it. The room was decent with a couple minor issues that did not deter from the stay. I still think it was a good bang for the buck. If budget is your most important consideration then this is the hotel for you.

2025-08-25 • via Nuitee
J
Jarrod
8
Pros:

Was quite and clean

2025-08-23 • via Nuitee
M
Marilyn • partner
10
Pros:

I didn’t like that you have to buy everything for the kitchen like pots and pans. I think he said you have to buy or rent them out. I love that I was able to walk to Burlington and certain restaurants. A couple of little malls near by too.

2025-08-21 • via Nuitee
G
Gary
10
Pros:

Love the stay at suburban

2025-08-20 • via Nuitee
S
Scott • family
8
Pros:

For the money it was good. Good water pressure and hot so good for a shower. There was no bugs.

2025-08-20 • via Nuitee
P
Patti
10
Pros:

Personal foible. There was a Hooter's next door.

2025-08-16 • via Nuitee