HERTZ Hotel

Hotels
9 (865 reviews)
44, Donhwamun-ro 11-gil, Jongno-gu , Seoul , kr

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Currency exchange
Non-smoking throughout
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Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.95
Multiple reviews indicated issues with cleanliness, including dust and hair in the rooms.
Service
9.92
Most reviews noted good service, though some mentioned rudeness; overall, service was considered standard quality for this hotel tier.
Location
10
Numerous reviews praised the excellent location, highlighting proximity to attractions and convenience.
Room Quality
8.41
Some reviews mentioned slippery floors and cramped spaces, affecting overall room quality perception.
Amenities
8.94
Amenities were present but lacked some basic features like bath towels and sufficient lighting.
Value for Money
8.9
While some reviews found the hotel overpriced, others saw it as acceptable for the location.
Food and Beverage
7.95
Breakfast was notably missing according to reviews, impacting the food experience perception.
Overall Experience
9.95
Despite cleanliness and service issues, the location and overall accessibility contributed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 17:09

Property Description

Central Location
Located in the heart of Seoul's historic district, HERTZ Hotel is surrounded by iconic landmarks such as Jongmyo Shrine and Changdeokgung Palace, making it the perfect base for exploring the city's rich cultural heritage.

Convenient Amenities
With a tour desk, luggage storage, and a 24-hour front desk, HERTZ Hotel ensures a hassle-free stay for guests. The terrace offers a relaxing spot to unwind after a day of sightseeing, while free WiFi keeps you connected throughout your stay.

Nearby Attractions
Immerse yourself in the vibrant local scene with Myeongdong Cathedral, Jogyesa Temple, and Bangsan Market just a stone's throw away. Plus, with Gimpo International Airport within easy reach, your travel convenience is guaranteed.

Experience the best of Seoul at HERTZ Hotel - book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 865 reviews
Cleanliness: 7.95
Service: 9.92
Location: 10
Room Quality: 8.41
Amenities: 8.94
Value for Money: 8.9
Food and Beverage: 7.95
Overall Experience: 9.95
J
Jennyfer • solo_traveller • fr
10
Pros:

J'aurais aimé des prises électriques proche du lit

2026-02-28 • via Nuitee
T
TAKAYOSHI • couple • jp
8
2026-02-27 • via Nuitee
N
Nathalie • solo_traveller • dk
7
2026-02-26 • via Nuitee
C
CHAN YOU • solo_traveller • kr
9
2026-02-11 • via Nuitee
J
Julia • solo_traveller • de
1
Disgusting room facilities.
Pros:

The lady from Thailand at the reception was nice. Water pressure in the shower was good.

Cons:

Dirty and filthy. Room was in bad condition. Upon entering there were hairs everywhere, next to the sink, the toilet, the floor was full of it. Dirty Q-Tip and other items on the floor, towels are tiny and damaged with bad odour of bleach especially after using them. The dirt and dust cannot be described, not a single wall, mirror or area was clean. It looked like the bed sheets were changed and nothing else was dine in the room. Highly recommend to choose another hotel.

2026-02-10 • via Nuitee
M
Monteiro Seike • extended_group • jp
7
Foi boa, porém a limpeza precisa melhorar
Pros:

localização muito boa

Cons:

Limpeza

2026-01-30 • via Nuitee
J
JIAZE • solo_traveller • cn
3
一般
Pros:

交通方便

Cons:

入住酒店的时候酒店没打扫，垃圾袋里还有避孕套，房间都是精子的味道，我去和前台说，前台只是让清洁去打扫房间，我说已经耽误了我的行程，这是不合理的，然后才给我换房间，第一个房间床单还有浴缸也有脏，桌子上还有水渍没干，第二个房间是换的普通家庭房，这个房间除了开始进门的时候放门卡的地方要掉下来的感觉，那个东西没放到墙里面然后把线露出来了，还有特别冷之外就没问题了，对了我想起来第一个房间屋子是漏风的第二个也是，这不是一个好的体验

2026-01-30 • via Nuitee
B
Benny • solo_traveller • gb
8
2026-01-24 • via Nuitee
D
David D • solo_traveller • us
2
2026-01-20 • via Nuitee
D
Diana • solo_traveller • gb
1
Pros:

I would not recommend to reserve this place as staff were very rude and refused all my request basically it has been affected me to remind that I would never make any reservation through Booking.con ever again .

2026-01-20 • via Nuitee
L
Lily • solo_traveller • gb
8
2026-01-19 • via Nuitee
J
JUMPEI • solo_traveller • jp
6
Cons:

店員さんが愛想悪い

2026-01-19 • via Nuitee
Y
Yuka • extended_group • jp
7
2026-01-19 • via Nuitee
M
MOHAMAD HILMAN • couple • bn
10
AWESOME!!! Will be coming back
Pros:

I love the location... great service by the staff..

Cons:

We have to wait for the iron and iron board...

2026-01-19 • via Nuitee
K
krisha • family_with_children • in
7
2026-01-19 • via Nuitee
A
Alana • solo_traveller • nz
7
Pros:

Beautiful views and nice bathroom, friendly staff when needing help with finding close my laundromat and fun activities.
Has good aircon and they bring fresh bottled water to your room each day.

Cons:

Stayed for 12 days and they hadn’t changed the bedding.
Dust in the corners of the room and stained/ripped bedding.
Small towels for shower, (size of a kitchen towel)
Didn’t seem too clean even though it’s very basic cleanliness.

2026-01-19 • via Nuitee
O
Olga Catalina • solo_traveller • es
4
Sucio, no merece la pena por el precio
Pros:

La localización es lo único bueno de este hotel.

Cons:

Está muy muy sucio, hay muchas cosas rotas, pelos, uñas, etc. Parece un hotel caro abandonado que alguien ha recomprado y se mantiene con lo mínimo. La localización es una zona de fiesta, por lo que sin tapones si tienes el sueño ligero no vas a dormir. Las bocas del aire acondicionado llenas de moho. No volveré, me siento estafada para lo que pagué.

2026-01-19 • via Nuitee
L
Lina • family_with_children • fr
7
Pros:

L’emplacement au cœur du jongno.

Cons:

La propreté de la salle bain, des traces de moisissures sur les murs et le ménage était déjà négligé à notre arrivée. De plus le ménage n’a pas été une seule fois en 9 jours, elles ne passaient que pour jeter les poubelles et remplacer les serviettes.

2026-01-19 • via Nuitee
T
Tolu • solo_traveller • gb
8
2026-01-19 • via Nuitee
B
Byeongwan • couple • kr
1
2026-01-19 • via Nuitee