Holiday Inn Express Richmond - Midtown by IHG

Hotels
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Holiday Inn Express
8 (975 reviews)
2000 Staples Mill Road , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Variety of amenities
Cons:
Noise from construction
Strong odors in some rooms
Service delays

Categories

Cleanliness
7.39
Mixed feelings; some guests reported cleanliness issues and strong odors.
Service
8.36
Overall positive service experience, but with a few noted exceptions.
Location
7.9
Convenient location for most guests, but with some minor accessibility issues.
Room Quality
7.85
Generally comfortable and spacious rooms with some service issues.
Amenities
8.38
Good variety of amenities available, with no significant complaints.
Value for Money
7.84
Good value given the range of services and amenities provided.
Food and Beverage
8.39
Breakfast and dining options were well-received by the guests.
Overall Experience
7.86
A good experience overall, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

Convenient Location and Amenities

Holiday Inn Express Richmond - Midtown offers a convenient stay just 12.7 km from downtown Richmond. Enjoy a seasonal outdoor pool, rooms with a refrigerator, microwave, and free Wi-Fi.

Fitness and Dining Options

Guests can stay active at the gym or dine at the Crossroads Bar and Grill, featuring craft beers, daily specials, and 42" flat-screen TVs.

Meeting Facilities and Nearby Attractions

With 4 meeting rooms and full catering, the hotel is ideal for events. Explore nearby attractions like Virginia Commonwealth University, University of Richmond, and Science Museum of Virginia.

Book your stay at Holiday Inn Express Richmond - Midtown for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 975 reviews
Cleanliness: 7.39
Service: 8.36
Location: 7.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
J
Jasmine • couple • us
8
Overall it wasn’t bad. They had really good breakfast.
Pros:

The restrooms was nice.

Cons:

One of the elevators was broken. The TV didn’t have good channels.

2026-01-31 • via Nuitee
M
Melissa • family_with_children • us
8
Pros:

The breakfast buffet was very good. Loved the eggs. Bed was comfortable. Buffet staff was friendlier than front desk.

Cons:

Front desk staff wasn't exceptional. Had to wait several minutes for desk clerk to come from out from back office to checkout us out.
There was a fee charged that I was in aware of.

2026-01-26 • via Nuitee
M
Malik • couple • us
10
2026-01-20 • via Nuitee
S
Stacey • family_with_children • us
8
2026-01-20 • via Nuitee
M
Malik • couple • us
10
2026-01-20 • via Nuitee
E
Edgar • couple • us
10
2026-01-19 • via Nuitee
L
Len • solo_traveller • us
10
2026-01-19 • via Nuitee
K
Kathy • family_with_children • us
10
Good overall
Pros:

Friendly staff

Cons:

Area outside was a little trashy

2026-01-19 • via Nuitee
P
Peter • solo_traveller • de
9
2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jamel • solo_traveller • us
6
2026-01-19 • via Nuitee
S
Sandra • couple • us
8
2026-01-19 • via Nuitee
M
Marc • couple • us
8
Pros:

It was clean and the bed was extremely comfortable.

2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
6
Pros:

The hotel was okay. The staff were friendly, the room was nice. The floors and elevators were dirty. The parking lot seemed sketchy. Between the parking lot and the lobby I felt not great. The room was nice and my kids enjoyed the stay.

2026-01-19 • via Nuitee
S
Sydney • couple • us
5
Below average, wouldn’t stay again
Pros:

The bed was really comfortable and the breakfast was good

Cons:

The hot water barely worked in our room and the pool was closed and the pool was the main reason we picked this hotel

2026-01-19 • via Nuitee
G
Glenn • couple • us
8
2026-01-19 • via Nuitee
J
José Ramón • family_with_children • es
7
2026-01-16 • via Nuitee
J
John • family_with_children • ie
10
2026-01-15 • via Nuitee
M
Mario • couple • us
10
2026-01-13 • via Nuitee
M
Magda Liliana • couple • co
9
Confortable
Pros:

Variedad de servicios, limpio, confortable y espacioso

Cons:

Faltó cambio de tendido y toallas diario

2026-01-08 • via Nuitee