Holiday Inn Express Richmond - Midtown by IHG

Hotels
•
Holiday Inn Express
8 (1012 reviews)
2000 Staples Mill Road , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Variety of amenities
Cons:
Noise from construction
Strong odors in some rooms
Service delays

Categories

Cleanliness
7.39
Mixed feelings; some guests reported cleanliness issues and strong odors.
Service
8.36
Overall positive service experience, but with a few noted exceptions.
Location
7.9
Convenient location for most guests, but with some minor accessibility issues.
Room Quality
7.85
Generally comfortable and spacious rooms with some service issues.
Amenities
8.38
Good variety of amenities available, with no significant complaints.
Value for Money
7.84
Good value given the range of services and amenities provided.
Food and Beverage
8.39
Breakfast and dining options were well-received by the guests.
Overall Experience
7.86
A good experience overall, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

Convenient Location and Amenities

Holiday Inn Express Richmond - Midtown offers a convenient stay just 12.7 km from downtown Richmond. Enjoy a seasonal outdoor pool, rooms with a refrigerator, microwave, and free Wi-Fi.

Fitness and Dining Options

Guests can stay active at the gym or dine at the Crossroads Bar and Grill, featuring craft beers, daily specials, and 42" flat-screen TVs.

Meeting Facilities and Nearby Attractions

With 4 meeting rooms and full catering, the hotel is ideal for events. Explore nearby attractions like Virginia Commonwealth University, University of Richmond, and Science Museum of Virginia.

Book your stay at Holiday Inn Express Richmond - Midtown for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Fri, May 28, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1012 reviews
Cleanliness: 7.39
Service: 8.36
Location: 7.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
C
Costanza • solo_traveller • us
10
Hilton exp. Midtown
Pros:

Everything is great for the value . It's not the Waldorf but very good. Can't wait t
o go back . Oh breakfast good Nice gym and great restaurant down the block

Cons:

Like I said its perfect for the right clientele

2026-05-21 • via Nuitee
C
COCO WU • family_with_children • cn
10
2026-05-18 • via Nuitee
S
Swindell • family_with_children • us
8
Overall, it was a pleasant stay
Cons:

Too close to the intersection. Heard vehicles most of the evening

2026-05-18 • via Nuitee
B
Burden • couple • us
8
2026-05-17 • via Nuitee
V
Vanessa • couple • us
10
2026-05-15 • via Nuitee
S
Suleman • couple • us
1
2026-05-09 • via Nuitee
J
Jones • solo_traveller • us
8
2026-05-07 • via Nuitee
P
Pamela • family_with_children • us
8
Very good
Pros:

Nicole at the front desk was amazing! She’s the perfect example of what differentiates “customer service” from true hospitality!

2026-05-04 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-05-03 • via Nuitee
S
Stacy • family_with_children • us
8
2026-05-01 • via Nuitee
B
Bousquet • solo_traveller • us
8
2026-05-01 • via Nuitee
H
Halida • extended_group • us
10
All good
Pros:

Clean, and quiet and great breakfast

Cons:

None

2026-04-29 • via Nuitee
K
Keith • couple • us
2
Dirty
Pros:

Nothing

Cons:

Bugs in room

2026-04-28 • via Nuitee
V
Victor • family_with_children • us
10
Excellent clean well maintained hotel!
Pros:

The room smelled good. Nice scent, good breakfast, nice gym, great staff, clean bathroom.

Cons:

The lack of a real curtain. The transparent one allowed too kuch sunlight in the morning while we were sleeping.

2026-04-28 • via Nuitee
M
Minter • solo_traveller • us
10
Pros:

Nice room, great breakfast

Cons:

Nothing negative to say

2026-04-19 • via Nuitee
H
Hannah • solo_traveller • us
6
Adequate
Pros:

Clean and easily accessible.

Cons:

A bit noisy from other patrons.

2026-04-16 • via Nuitee
D
denis • couple • ca
4
Pros:

excellent déjeuner,

Cons:

seulement un élévateur qui fonctionnait pour 8 étages ,il y avait beaucoup d'attente a chaque fois qu'on prenait l'assenseur. Aussi pas assez de chariot pour transporter les bagages, alors apres 30 minutes d'attentes j'ai du transporter tous mes bagages moi meme , j'avais une glaciere tres pesante plus plusieurs autres babages a transporter a bras.

2026-04-13 • via Nuitee
N
norma • family_with_children • us
10
2026-04-07 • via Nuitee
M
mark • couple • us
10
Great Value
Pros:

Breakfast was great room was very nice

2026-04-06 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-04-06 • via Nuitee