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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Shallow end
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Access to health care professionals
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Best Western Premier Richmond City Gateway boasts stylish rooms with modern amenities like flat-screen TVs, work desks, and complimentary Wi-Fi. Relax in comfort with soft neutral colors and wood furniture.
Dining and Entertainment
Indulge in delectable American cuisine at the sport-themed Sporting News Grill restaurant, and unwind at the bar with a wide selection of wines and spirits. Catch up on your favorite shows on large flat-screen TVs while enjoying daily specials.
Convenient Facilities
Stay active at the 24-hour gym or take a refreshing dip in the outdoor pool. Need to catch up on work? Visit the business center equipped with computer stations and printing services.
Experience the perfect blend of comfort and convenience at Best Western Premier Richmond City Gateway. Book now for an unforgettable stay!
This property does not accept cash.
Following CDC Guidelines, the Commonwealth of Virginia has recently lifted the Mask Mandate. Fully vaccinated individuals no longer need to wear a mask indoors except for in the Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: Yes
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The breakfast was the only positive thing there.
I found a can of tobacco on the floor in my room. Bed sheets had stains on them. Outlets did not work after the first day. No pool lights. Pool was dirty after storm. Pool seems like it’s falling apart. Elevators took turns being out of service. Vending machine was out of service. Each hallway had its own temperature.
I loved that everyone one was nice and accommodating
The pool needed to be cleaned but it was enjoyable
Quiet, clean, friendly staff
That they knocked on my door and told me check out time was at 11am when it says 12pm
Onsite restaurant, outdoor pool, friendly staff, especially the young man running the bar/restaurant
Location is in a very busy area, no restaurants nearby except in the hotel.
It is in a very convenient area. Staff were very friendly.
Honestly, for what it was worth and what for how long I needed the room for was spot on. The area looks a little skeptical but it was actually pleasant and easy to get around.
What I didn’t like about the property was the Breakfast options. It’s in a very cute area but with a very small selection and if you’re not a pork eater they did not have any other meat options.
Not applicable
Dinner in restaurant wasn’t very good. Brought salads but no silverware or dressing. Ordered Monterey Chicken but brought Chicken Sandwich instead, was late so ate it anyway. Food was okay but not great. Shower wall had a big crack recently filled with caulk, looked ugly.
I decided not to eat breakfast and I was concerned about the cleanliness of the floors and bathroom.
The bathroom floor wasn't clean, the bath tub was broken and had a loose faucet.
That we could find a room at short notice. This was an unexpected and unwelcome overnight stay in Richmond following our flight being delayed and rerouted from JFK. The complimentary breakfast was good.
There was a strong ammonia like smell in both rooms ...and in one room the sheets had been put on the bad while still damp meaning that my son and his wife felt it necessary to sleep on the floor. We arrived very late to the hotel and they felt it too late, by the time they discovered the sheets, to ask to move rooms.
I did not eat the breakfast. The staff was professional and accommodating.
The bed was too soft. Not very comfortable.
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