Hotel Arcoiris

Hotels
•
Independent
7.6 (62 reviews)
Playa Zicatela, Puerto Escondido, OAX, 71980 , Puerto Escondido , MX
52-954-582 0432

listing image 1
Show all photos

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-maintained hotel
Cons:
Noise from the street
Limited breakfast variety
Booking/payment issues

Categories

Cleanliness
7.03
Clean and well-maintained, but noise from the street can be disruptive.
Service
8
Friendly and helpful staff, providing a positive experience.
Location
8.54
Excellent location in Zicatela; accessible to everything.
Room Quality
7.49
Rooms are comfortable but some require climbing many stairs.
Amenities
7.52
Adequate amenities; however, breakfast variety could improve.
Value for Money
7.58
Competitive pricing, but booking issues may impact value perception.
Food and Beverage
7.03
Limited breakfast options; could offer more variety.
Overall Experience
7.6
A generally positive experience, though some minor issues exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:28

Property Description

Luxurious Amenities and Services
Pamper yourself with onsite massages, take a dip in the outdoor pool, and enjoy complimentary Wi-Fi, concierge services, and even wedding services.

Culinary Delights
Indulge in delicious meals at Restaurant La Galera, grab snacks at the coffee shop, or have room service deliver to you. Don't miss unwinding with a drink at the bar or poolside bar after a long day.

Convenient Facilities and Events
Benefit from dry cleaning services, a 24-hour front desk, laundry facilities, and event spaces perfect for conferences and meetings. Plus, with free self-parking available, your stay is made hassle-free.

When you're ready for a beachside retreat, book your stay at Hotel Arcoiris in Puerto Escondido and enjoy easy access to Zicatela Beach and more nearby attractions.

Important information:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 62 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.58
Food and Beverage: 7.03
Overall Experience: 7.6
C
Claudia • family
10
Pros:

Personal muy amable. Hotel muy típico ,cuidado muy bonito del tipo tradicional mexicano.

2025-10-10 • via Nuitee
J
Jesus Ponce
2
Pros:

I won’t recommend this to anybody

2025-09-01 • via Nuitee
M
Manuel Oswaldo
8
Pros:

Hotel con buen mantenimiento y servicio, limpio y personal amable.
El único pero es que, por estar en la calle principal de Zicatela, hay mucho ruido de los antros hasta entrada la madrugada.

2025-08-26 • via Nuitee
P
Patricia • partner
10
Pros:

Excelente, muy tranquilo. Muy buena ubicación y amables todo el personal

2025-08-25 • via Nuitee
I
Iraney
8
Pros:

La visitamos por que fuimos hace tiempo sigue igual, considero desayuno variarlo no siempre huevos, estuvimos 4 dias

2025-08-25 • via Nuitee
L
Laura • family
2
Pros:

La propiedad muy bien.
El problema es que expedia me cobró por adelantado la reserva y al llegar allí me dicen que no estaba el pago reflejado y tuve que volver a pagar.

2025-08-21 • via Nuitee
A
ana carolina barreto • friends
10
Pros:

Es un lindo sitio para quedarse, tienes todo zicatela accesible, volveria

2025-08-02 • via Nuitee
M
Manuel
10
Pros:

Es un excelente hotel, súper bien ubicado , cuidado el personal muy amable


Sugiero que mencionen que algunas habitaciones se suben muchas escaleras , muchas !

2025-07-20 • via Nuitee
B
Benny • family
8
Pros:

.

2025-07-14 • via Nuitee
R
Rolando
2
Pros:

The hotel is well located and clean. The problem is the staff. The receptionist (a guy in the afternoon) was very disrespectful and dishonest. My group of tourists arrived at the hotel in the evening, already tired from the trip. The receptionist made my group pay for an extra room unnecessarily. The reservation was already made and paid for. When I spoke on the phone with the receptionist, he was dishonest, rude, and racist. He did not have the courtesy to apologize to my group. A regrettable situation.

2025-06-26 • via Nuitee
M
Maria • family
8
Pros:

No tienen Tv, no tienen Telefono,y no hay una plancha está un poco austero. El personal excelente y el desayuno delicioso y buen servicio

2025-05-26 • via Nuitee
A
ana laura
10
Pros:

Nos encantó todo,muy buena zona justo frente a la playa muchas gracias

2025-05-07 • via Nuitee
C
Carlos Darwin • partner
6
Pros:

No tiene estacionamiento

2025-04-07 • via Nuitee
M
Marly • friends
10
Pros:

Es agradable

2025-04-02 • via Nuitee
F
Francisco Javier • family
2
Pros:

r que no había pagado quiero la devolución de mi dinero

2025-03-21 • via Nuitee
I
Ivan
6
Pros:

Trato muy mediocre por parte del personal y no es nada barato para lo que ofrecen, el desayuno está muy pobre

2025-02-26 • via Nuitee
O
OMAR
10
Excelente
Pros:

Excelente ubicación, muy bonito el hotel

2025-02-24 • via Nuitee
E
Evelyne
8
Pros:

La persona en el frontón Desk que está por las tardes es muy amable y facilitó todas nuestras necesidades , no es la primera vez que elegimos este hotel lo cual habla de la buena experiencia

2025-02-11 • via Nuitee
F
Felipa Guadalupe • family
6
Pros:

Ubicación y vegetación alberca bonita

2025-01-16 • via Nuitee
F
Florian • family
8
Pros:

Beautiful property with ocean view rooms and hammocks in the balcony. Unfortunately the nights were pretty loud due to the Karaoke bar in front of the hotel.

2025-01-06 • via Nuitee