Best Western Tomah Hotel

Hotels
•
Best Western
7.9 (192 reviews)
1017 East McCoy Boulevard , Tomah , US
+1 608-372-3211

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Convenient location (close to highway, attached restaurant)
Several guests found rooms clean and comfortable
Staff frequently described as accommodating and friendly
Pet friendly with an enclosed dog run
Strong shower reported by guests
Cons:
No free breakfast (commonly noted and disliked)
Bathroom conditions in some rooms: peeling paint, stained mats, sticky doors, painted-over vents
Occasional rude or disengaged staff; unattended front desk incident
Pool closed during some stays
Room issues: squeaky/very firm beds, shower flooding, noisy laundry

Categories

Cleanliness
7
Mixed signals: several guests explicitly call rooms 'clean' and 'nicer than expected', but multiple reports note hair in tub, stained shower mat, peeling paint and slightly dirty hallways.
Service
9.4
Generally praised: multiple guests describe staff as extremely accommodating, friendly and helpful (early check-in approved, staff helped after a fall). There are isolated negative incidents (rude desk clerk, unattended front desk, disengaged staff member and an unprofessional bartender), but positive service comments are more frequent and impactful.
Location
9.8
Consistently positive: repeatedly noted as convenient, close to the highway/interstate, and attached to a restaurant — frequently cited as a primary reason for choosing the hotel.
Room Quality
6.6
Several room issues reported: bathrooms needing remodel (peeling paint, sticky doors, painted-over vents), shower flooding, ultra-firm/noisy or very squeaky beds and noisy laundry audible through rooms.
Amenities
6.8
Mixed to negative: property is pet-friendly with a dog run (positive), but many guests note the lack of free breakfast, a closed pool, and other amenity shortcomings (no bathroom ventilation fan).
Value for Money
8.5
Moderately positive: guests appreciated a 20% voucher for Perkins and found the hotel convenient and comfortable overall, but removal of complimentary breakfast and several room issues reduce perceived value for some visitors.
Food and Beverage
6.2
Generally negative: multiple complaints about no free breakfast and at least one report of an unprofessional bartender; attached restaurant noted but breakfast removal is a clear negative.
Overall Experience
8.9
Overall stays are described as 'fine' or 'good' by many guests — clean, comfortable beds for some, and accommodating staff — though recurrent issues (bathroom condition, lack of breakfast, occasional rude or disengaged staff) lower enthusiasm for repeat stays for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Amenities
Situated between Madison and Eau Claire, our hotel off Interstate 94 in Wisconsin offers an on-site Perkins Bakery and Restaurant, indoor pool, free WiFi, and in-room microwave and refrigerator.

Dining and Relaxation Options
Enjoy a drink at Mr. P's Bar & Grill, opt for a "Grab & Go" Bag or discounted Perkins breakfast. Unwind in the hot tub and sauna, stay fit in the modern gym, or bring your furry friend to the enclosed dog park.

Nearby Attractions
Explore the Wisconsin Cranberry Discovery Center or take a short drive to Mill Bluff State Park. Book your stay at Best Western Tomah Hotel for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the property does not accept reservations from local residents.

Newly RemodeledGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
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Guest Reviews

7.9
Based on 192 reviews
Cleanliness: 7
Service: 9.4
Location: 9.8
Room Quality: 6.6
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 6.2
Overall Experience: 8.9
H
Heidi • couple • us
10
The Tomah Best Western is an ideal stay for your travel needs.
Pros:

The hotel was conveniently located. It was clean, comfortable and attached to a resturant.
The staff was extremely accommodating, making sure we were satisfied with our stay.

Cons:

N/A

2026-10-30 • via Nuitee
D
Darrin • couple • us
10
2026-10-19 • via Nuitee
A
Amy • family_with_children • us
2
Approved my request for an early arrival then make me wait almost 2 hours for my room
Pros:

I liked the location

Cons:

I had to wait over an hour for my room and I settled for a different room just so that I didn't have to wait any longer

2026-10-19 • via Nuitee
J
Juliann • couple • us
10
I will stay here each time I am in Tomah!
Pros:

Great hotel, clean, modern and the staff was so great!

2026-10-10 • via Nuitee
M
Mary Beth • couple • us
7
Overall it was fine, as the beds were comfortable and clean, but the bathroom needs to be remodeled.
Pros:

There was no breakfast. Provided a 20 percent off voucher for Perkins. That was a surprise.

Cons:

The bathroom was in very poor shape. The door was sticky, the vent was painted over, the shower matt was stained and looked disgusting, the paint was coming off the wall in patches, etc.

2026-10-09 • via Nuitee
M
McCarville • solo_traveller • us
8
Only okay. I probably won't book here again.
Pros:

The staff was friendly. Easy check in & out. Parking lot is well lit.

Cons:

There was hair in the tub! The paint on the bathroom door was so thick it was peeling off. When I came in at about 10pm on Friday evening there was a guy passed out in the lobby and a bunch of children running around who seemed to be with the hotel receptionist. It was weird.

2026-10-07 • via Nuitee
R
Renee • couple • us
7
Cons:

No free breakfast.

2026-10-07 • via Nuitee
C
christine • couple • us
7
great! Would recommend to others!
Pros:

convenience to restaurant and interstate. The shower was very powerful and good. Would have liked to have a ventilation fan to remove the steam.

Cons:

No fan in the bathroom, bed was ultra firm and noisy. everything else was ok.

2026-09-17 • via Nuitee
D
David • couple • us
10
2026-09-12 • via Nuitee
J
Jeanelle • solo_traveller • us
8
2026-09-07 • via Nuitee
M
Maxmillian • extended_group • us
8
2026-09-05 • via Nuitee
D
Daniel • couple • ke
6
2026-09-04 • via Nuitee
T
Tonda • couple • us
4
It was ok
Pros:

They let us check in early and I talk to the manager about a few concerns

Cons:

The pool was closed and the kid at the front desk was very rude

2026-08-29 • via Nuitee
A
Aleksander • solo_traveller • us
9
2026-08-23 • via Nuitee
M
Mills • solo_traveller • us
7
It was fine
Pros:

Allow pets with enclosed dog run. Wonderful

Cons:

They no longer give you breakfast, and what it was before they stopped was an egg and toast do no big deal but come on. An egg and piece of bread for good well?

2026-08-22 • via Nuitee
K
Kathy • couple • us
9
Pros:

Clean

Cons:

Liked it

2026-08-18 • via Nuitee
N
Naomie • couple • us
3
Cons:

When we arrived, the front desk was unattended for nearly an hour. When a staff member finally appeared, she seemed extremely disengaged and down, to the point that we were genuinely concerned about her well-being. Unfortunately, the combination of the long wait and the interaction made for a disappointing first impression.

2026-08-10 • via Nuitee
S
Steve • couple • us
7
2026-08-09 • via Nuitee
S
Sawall • extended_group • us
5
It was OK but I have to go to Tmah a lot and I will get a different hotel!
Pros:

The staff in the hotel. Part was very friendly

I fell on the very uneven floor going to right there to help me up and make sure I was OK

Cons:

The water from the shower flooded the bathroom floor even though the curtain was closed and the shower head was pointed at the inner wall
I walked out of the shower into a HUGE mess
I reported it to the staff
In your bar. The bartender was AWFUL!! Throwing things about. Slamming things. Swearing. Where we could hear when she thought we couldn't. There were very few people in the bar area but you'd think the place was packed by the way she acted! She was VERY unprofessional!!!!

2026-08-03 • via Nuitee
M
Michael • couple • us
7
Nice out of the way place to overnight
Pros:

Close to highway. Pet friendly. Nice staff

Cons:

My bed was the squeakiest bed I have ever slept on. Needs to be replaced. The laundry was just down the hall and I thought I was going to explode... Hi pitched squeal for several minutes, I heard it in the room with the door closed.

2026-08-03 • via Nuitee