Hot Springs Hotel & Spa

Hotels
7.7 (1162 reviews)
115 East Park Street , Thermopolis , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Excellent location
Cons:
Cleanliness issues
Dated rooms
Amenities problems

Categories

Cleanliness
5.66
Multiple reviews mentioned unclean rooms, hair on sheets, and mold.
Service
9.13
Great staff, helpful and friendly service mentioned in several reviews.
Location
9.67
Great location close to hot springs and state park mentioned positively.
Room Quality
6.62
Dated rooms with wear and tear, and issues reported regarding amenities.
Amenities
7.15
Hot tub was appreciated, but complaints about drained pool and broken amenities.
Value for Money
7.61
Standard quality for this hotel tier, as guests expected better for their stay.
Food and Beverage
8.16
Breakfast was praised, but overall restaurant quality received mixed feedback.
Overall Experience
7.63
Positive elements like staff and location balanced against cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:48

Property Description

Luxurious Amenities
Hot Springs Hotel & Spa in Thermopolis offers a lavish experience with a bar, hot tub, and hot spring bath for ultimate relaxation. The fitness centre and billiards add to the entertainment options, making it a perfect retreat.

Comfortable Accommodation
Each air-conditioned room at this 3-star hotel features modern amenities like a flat-screen TV, free WiFi, and free toiletries. The private bathrooms ensure convenience and privacy during your stay.

Convenient Location
Situated in Thermopolis, Hot Springs Hotel & Spa provides easy access to popular hiking spots and American cuisine at the on-site restaurant. With helpful reception staff and free private parking, your stay is bound to be stress-free.

Book your stay at Hot Springs Hotel & Spa for a perfect blend of luxury and comfort.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please inform the property in advance of your stay if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRL

Location

Guest Reviews

7.7
Based on 1162 reviews
Cleanliness: 5.66
Service: 9.13
Location: 9.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.63
J
Jeffrey couple us
8
Comfortable beds.
Pros:

Location .

Cons:

Old needs updating.breakfast needs help.

2026-08-22 via Nuitee
P
Peterson family_with_children us
4
Great location in a wonderful town, close to a bison herd and hot springs. Outdated facility.
Pros:

It was great to have a pool and a hot tub at the hotel. Great location.

Cons:

It is run down. The carpet in the room had a wet spot and smelled bad. The carpet is old. The hall leading to the restaurant is full of photos of animals that have been killed, or one with a can stuck on it’s head. The restaurant is called the Safari room, which has a different meaning now than it did in the past. Staff was great.

2026-08-21 via Nuitee
S
SHARON couple us
9
Relaxing
Pros:

The mineral pool was great! The food in the restaurant was amazing!

Cons:

The room was a little dated, but you would expect that in Wyoming

2026-08-17 via Nuitee
H
Hernandez couple us
10
Great stay as usual
Pros:

The room was great, we stay here at least twice a year. Breakfast was good and hot springs pool was exceptional.

2026-08-15 via Nuitee
C
Christian family_with_children it
2
2026-08-14 via Nuitee
M
Michal family_with_children pl
2
2026-08-14 via Nuitee
D
Deborah couple us
8
Lovely stay at the Hot Springs Hotel
Pros:

Loved the mineral pool and the beds were very comfortable. Breakfast was just ok but the afternoon cookies were yummy.

Cons:

The only thing that would add to the comfort of the room would be privacy curtains , as our windows faced the pool area.

2026-08-07 via Nuitee
T
Terence couple us
4
Ok but not pleasant
Cons:

The place seems to be on the verge of closing down . Restaurant was closed : very few staff: breakfast is ok but was in the conference room.

Basically , a bit run down .

2026-08-06 via Nuitee
D
Dale couple us
9
We would recommend.
Pros:

Beautiful location and wonderful mineral hot pool.

2026-08-05 via Nuitee
D
David solo_traveller us
10
2026-08-05 via Nuitee
J
Justin couple us
8
Clean and comfortable
Pros:

Pretty clean for the most part

Cons:

Tub didn’t drain worth a damn

2026-08-04 via Nuitee
J
Je couple us
7
2026-08-03 via Nuitee
Z
Zach family_with_children us
9
loved it!
Pros:

the location of the motel, the pool and the natural hot tub.

2026-07-22 via Nuitee
S
Steppner solo_traveller fr
6
Pros:

Personal war freundlich und hilfsbereit, die Lage ist mega und wir haben Dank der Anweisungen vom Personal Bisons gesehen.

Cons:

Hotel in die Jahre gekommen, muss früher ein bedeutendes Jagdhotel gewesen sein (überall Fotos und ausgestopfte Tiere)

2026-07-22 via Nuitee
B
Becky solo_traveller us
10
2026-07-22 via Nuitee
A
Anna solo_traveller at
8
2026-07-21 via Nuitee
M
Marie solo_traveller us
8
Pros:

Great location

Cons:

No elevator small bathroom

2026-07-21 via Nuitee
A
Angela couple us
10
Great location, clean rooms at an affordable price.
Pros:

We love John at the front desk! He’s kind, upbeat, professional, and makes us feel like we are at a home away from home when we visit. He’s our favorite staff member!

2026-07-20 via Nuitee
D
David couple us
5
OK place to stay near the hot springs.
Pros:

The hot springs hot tub

Cons:

Looks like this was once a really nice place, but over the years, it has become worn around the edges.

2026-07-20 via Nuitee
J
Jo-Viviane couple us
3
Avoid at all cost
Pros:

Location

Cons:

I would avoid this place at all cost.
Facilities are old, have seen better times and are in dire need of improvement.
The pool was closed pretty early , the hot spring pool non slip on the steps was coming off. The water looked like it was not filtered properly. Sad for such a nice location.
All on all everything was unkept and dirty. The entire place is tired!!!!
Restaurant food was bland as could be and to top it off, the price of the room and dinner were inflated.

There’s a Best Western across the street that looked like a better choice.

2026-07-20 via Nuitee