Hot Springs Hotel & Spa

Hotels
7.7 (1171 reviews)
115 East Park Street , Thermopolis , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Excellent location
Cons:
Cleanliness issues
Dated rooms
Amenities problems

Categories

Cleanliness
5.66
Multiple reviews mentioned unclean rooms, hair on sheets, and mold.
Service
9.13
Great staff, helpful and friendly service mentioned in several reviews.
Location
9.67
Great location close to hot springs and state park mentioned positively.
Room Quality
6.62
Dated rooms with wear and tear, and issues reported regarding amenities.
Amenities
7.15
Hot tub was appreciated, but complaints about drained pool and broken amenities.
Value for Money
7.61
Standard quality for this hotel tier, as guests expected better for their stay.
Food and Beverage
8.16
Breakfast was praised, but overall restaurant quality received mixed feedback.
Overall Experience
7.63
Positive elements like staff and location balanced against cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:48

Property Description

Luxurious Amenities
Hot Springs Hotel & Spa in Thermopolis offers a lavish experience with a bar, hot tub, and hot spring bath for ultimate relaxation. The fitness centre and billiards add to the entertainment options, making it a perfect retreat.

Comfortable Accommodation
Each air-conditioned room at this 3-star hotel features modern amenities like a flat-screen TV, free WiFi, and free toiletries. The private bathrooms ensure convenience and privacy during your stay.

Convenient Location
Situated in Thermopolis, Hot Springs Hotel & Spa provides easy access to popular hiking spots and American cuisine at the on-site restaurant. With helpful reception staff and free private parking, your stay is bound to be stress-free.

Book your stay at Hot Springs Hotel & Spa for a perfect blend of luxury and comfort.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please inform the property in advance of your stay if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 22, 2027
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRL

Location

Guest Reviews

7.7
Based on 1171 reviews
Cleanliness: 5.66
Service: 9.13
Location: 9.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.63
P
Philip • couple • us
10
Wonderful stay but wish it were longer.
Pros:

Location and comfort. It was in a great location to walk to the hot spring and it also has its own hot tub that is fed by the spring and after a long day of driving, it’s just what the doctor ordered. Staff was very nice and breakfast was great. Rooms were comfortable as well.

Cons:

Nothing. Only issue we had was someone who couldn’t control their dog from barking but it eventually stopped and as a dog owner, I liked how they allowed pets.

2026-10-25 • via Nuitee
R
Ralf • couple • de
4
2026-10-21 • via Nuitee
J
John • couple • ca
5
Pros:

Location in town and near park and state park.

Cons:

The property is in serious need of updating and refreshed safety gear around the hot springs pool. Wood deck is deteriorating. Dining area and hallways need attention too.

2026-10-19 • via Nuitee
M
Maria Calvette • family_with_children • uy
10
Pros:

Personal muy amable. Buena ubicación

Cons:

El desayuno un poco escaso. No deberían permitir gente ebria en las piscinas.

2026-10-15 • via Nuitee
J
Jeanmaire • couple • us
5
Staff are very nice, but the hotel is getting too rundown!
Pros:

The staff are all very nice and did their jobs well!
The place is too rundown, it needs new bedding, carpet etc.
The bathroom setup with the door in the way of the shower is terrible, and it was a big disappointment that the Safari bar and restaurant were closed
We will not be returning there next year!

Cons:

New bedding , carpet etc, especially in the halls

2026-10-14 • via Nuitee
T
Tresca • couple • us
6
The location is the real appeal
Pros:

The location is great. Right next to the river. Walking around the park and seeing deer and the hot springs was really nice. Close to the T-hill hike which gives a great view of an initially somewhat underwhelming town. Close to the Dinosaur Center which was GREAT. Really beats the location of any of the motels in town.
The place itself is a little odd. Not bad, but of a different time.

Cons:

Breakfast was underwhelming.

2026-10-14 • via Nuitee
R
rita • solo_traveller • us
9
2026-10-11 • via Nuitee
R
Roman • extended_group • co
8
Muy placentera
Pros:

Excelente servicio y personal muy atento

2026-10-11 • via Nuitee
U
Ullrich • couple • de
7
Schönes Motel in der Nähe heisser Quellen
Pros:

Unterkunft ist für einen Kurzurlaub ok. Die Nähe zu den Hotsprings State Park ist vorteilhaft.Gute Parkplätze vor der Unterkunft.

Cons:

Die unzähligen Fotos von den "Jagdtrophäen" im Flur machen sehr traurig angesichts weltweit gefährdeter und sinkender Tierbestände. Sorry we love animals in the natur.

2026-10-07 • via Nuitee
R
Ricky • solo_traveller • us
8
2026-09-19 • via Nuitee
F
Francois • solo_traveller • ch
9
Pros:

Motel très calme
Chambres très propres
Petit déjeuner copieux

Cons:

Lits doubles très petits
Oreillers pas confortables

2026-09-19 • via Nuitee
R
Robert • solo_traveller • us
7
2026-09-19 • via Nuitee
M
Mary • family_with_children • us
10
I love this place, it is getting old but its close to the museum, the teepee water park the buffalo herd.
Pros:

Beds comfortable. Staff very kind. Breakfast was good and generous, different each day. Hot tub outside had water flowing through with fresh warm water. Ice machine functional. Lemonade and cookies, coffee all day.

Cons:

The salad bar in the evening was a little sad. Hamburgers yummy. The carpeting was getting old but clean.

2026-09-18 • via Nuitee
M
Mary • solo_traveller • us
9
2026-09-15 • via Nuitee
W
Wright • family_with_children • us
7
2026-09-15 • via Nuitee
D
DANIEL • solo_traveller • us
10
Really nice place. Highly recommend.
Pros:

It was a great place.

Cons:

Everything was perfect.

2026-09-14 • via Nuitee
S
slawomir • couple • ca
9
Pros:

Location

Cons:

At the moment of checking in I was not informed about breakfast

2026-09-13 • via Nuitee
M
Massimiliano • couple • it
4
Colazione scarsa e non buona
Pros:

Niente

Cons:

Struttura vecchia, camere con odore di fumo e tenute male

2026-09-10 • via Nuitee
A
Al • solo_traveller • us
8
2026-09-09 • via Nuitee
S
stefania • family_with_children • it
10
2026-09-09 • via Nuitee