Hot Springs Hotel & Spa

Hotels
7.7 (1087 reviews)
115 East Park Street , Thermopolis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Massage services
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Excellent location
Cons:
Cleanliness issues
Dated rooms
Amenities problems

Categories

Cleanliness
5.66
Multiple reviews mentioned unclean rooms, hair on sheets, and mold.
Service
9.13
Great staff, helpful and friendly service mentioned in several reviews.
Location
9.67
Great location close to hot springs and state park mentioned positively.
Room Quality
6.62
Dated rooms with wear and tear, and issues reported regarding amenities.
Amenities
7.15
Hot tub was appreciated, but complaints about drained pool and broken amenities.
Value for Money
7.61
Standard quality for this hotel tier, as guests expected better for their stay.
Food and Beverage
8.16
Breakfast was praised, but overall restaurant quality received mixed feedback.
Overall Experience
7.63
Positive elements like staff and location balanced against cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:48

Property Description

Luxurious Amenities
Hot Springs Hotel & Spa in Thermopolis offers a lavish experience with a bar, hot tub, and hot spring bath for ultimate relaxation. The fitness centre and billiards add to the entertainment options, making it a perfect retreat.

Comfortable Accommodation
Each air-conditioned room at this 3-star hotel features modern amenities like a flat-screen TV, free WiFi, and free toiletries. The private bathrooms ensure convenience and privacy during your stay.

Convenient Location
Situated in Thermopolis, Hot Springs Hotel & Spa provides easy access to popular hiking spots and American cuisine at the on-site restaurant. With helpful reception staff and free private parking, your stay is bound to be stress-free.

Book your stay at Hot Springs Hotel & Spa for a perfect blend of luxury and comfort.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please inform the property in advance of your stay if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 1087 reviews
Cleanliness: 5.66
Service: 9.13
Location: 9.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.63
A
Ann • couple • us
9
Pros:

Clean and pleasant

Cons:

Breakfast was ok. Not terrible, but not much choice.

No creamer for the coffee, just packets of non-dairy powder. Yuck—so for me, no coffee.

2026-04-27 • via Nuitee
S
Sara • couple • es
9
Bien
2026-04-25 • via Nuitee
J
Joy • solo_traveller • us
7
Pros:

Location

Cons:

Bar was closed due to issues with alcohol license. Room was pretty basic, out dated

2026-04-23 • via Nuitee
W
wyo76 • couple • us
7
Pros:

The nostalgia of the hotel. People that work there were very friendly. pretty place to stay

Cons:

Rooms need up dating, the door leading to the outside you could see daylight at the bottom.

2026-04-23 • via Nuitee
M
Mark • couple • us
7
2026-04-14 • via Nuitee
S
Scherer • solo_traveller • us
4
Pros:

Had 2 beds

Cons:

This place is ran down. It stunk and everything is out dated

2026-04-13 • via Nuitee
P
Patricia • extended_group • us
9
Great location, comfortable, staff helpful.
Pros:

Great location. Desk people were very helpful.

Cons:

Many stuffed animals.

2026-04-12 • via Nuitee
P
Paula • family_with_children • us
7
Great price for the stay and location.
Pros:

Soaking mineral hot tub

Cons:

Breakfast

2026-04-10 • via Nuitee
S
Snyder • family_with_children • us
10
Pros:

The staff was super friendly

2026-04-08 • via Nuitee
O
Olesia • couple • us
6
Basically, only the pool and the breakfasts brightened up the stay.
Pros:

Very pleasant staff, excellent and varied breakfasts, an on-site mineral water pool, spacious parking, nice perks, and an excellent location right within the park.

Cons:

We stayed for six nights, and our room was never cleaned. When we requested cleaning after four nights, they simply replaced the towels and trash bags. It’s shame! The condition of the hotel and the rooms requires renovation. Therefore, we consider the prices to be inflated. The pool also requires improvements to its facilities - at the very least, an awning to provide shelter from the sun and rain. It would be great to set up a barbecue grill in the pool area!

2026-04-04 • via Nuitee
O
Olesia • couple • us
6
2026-04-04 • via Nuitee
H
Hoby • family_with_children • us
8
2026-04-01 • via Nuitee
E
Edwin • family_with_children • us
8
Habitaciones para uno o dos día de paso
Pros:

Justo lo necesario para dos dias

Cons:

Está un poco viejo el gym y el sauna huele feo y viejo

2026-03-26 • via Nuitee
D
David • couple • us
10
we would stay there again and suggest it to our friends
Pros:

the hot mineral pool was great, breakfast was excellent, and the room was very nice even our dog liked it.

Cons:

no comment

2026-03-25 • via Nuitee
T
Tina • family_with_children • us
10
Pros:

Staff went above and beyond. Very nice and helpful

2026-03-24 • via Nuitee
E
Elizabeth • couple • us
9
2026-03-23 • via Nuitee
J
John • extended_group • us
8
a little dated but still served its purpose well
Pros:

All was fine.

2026-03-23 • via Nuitee
K
Kerry • extended_group • us
8
2026-03-23 • via Nuitee
K
kyle • family_with_children • us
9
A convenient, charming, affordable hotel with tons of character.
Pros:

The food was great quality and tasty. The breakfast area is very comfortable.

Cons:

The heat lamp switch was broken in the bathroom, but didn't really need it.

2026-03-21 • via Nuitee
M
Marlena • couple • us
3
Abysmal
Pros:

Location within hot springs state park

Cons:

No elevator
Room not clean
Staff not friendly
Breakfast was sub-standard

2026-03-21 • via Nuitee