Quest Burwood East

Hotels
•
Quest Apartment Hotels
9 (792 reviews)
315 Burwood Highway , Burwood , au

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Helpful staff
Great location
Affordable pet-friendly options
Cons:
Unclean linens and mattresses
Limited seating in rooms
Extra charges for pet stay

Categories

Cleanliness
6
Multiple mentions of unclean linens and filthy mattresses with blood, leading to a very negative sentiment.
Service
10
Several reviews mention pleasant and helpful staff, overall viewed positively.
Location
10
Locations are repeatedly praised as ideal and convenient, supporting a high rating.
Room Quality
9
Mixed reviews on room comfort, with some complaints about furniture and outdated amenities.
Amenities
8
Some amenities like the shower and chair quality were questioned, and extra fees for pet accommodations were noted.
Value for Money
10
Mostly reasonable pricing noted, but some concerns regarding extra pet fees.
Food and Beverage
10
Positive mention of the food truck outside, but no detailed comments on hotel food.
Overall Experience
9
In light of the cleaniness issues despite positive service and location comments, the overall experience is lower.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:00

Property Description

Luxurious 4-Star Accommodation with Private Balconies

Modern Amenities and Facilities
Enjoy air-conditioned units with a well-fitted kitchen, flat-screen TV, and private bathroom. Relax on the terrace or stay entertained with the free WiFi and flat-screen TV.

Convenient Services and Activities
Indulge in the snack bar and barbecue facilities on-site. Keep fit with fitness classes and explore sightseeing tours nearby. Take advantage of the car rental service and paid airport shuttle for a hassle-free stay.

Ready to experience comfort and convenience? Book your stay at Quest Burwood East now!

Important information:

From November 2020 to January 2021, the breakfast rates offer a hamper of items for self-cooking in your apartment, subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 792 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 9
Amenities: 8
Value for Money: 10
Food and Beverage: 10
Overall Experience: 9
S
Simon • solo_traveller • au
8
2026-04-08 • via Nuitee
C
crasto • couple • au
7
Pros:

The stay was great

Cons:

So but I was told that the room has separate living room and seperate bedroom.

2026-04-06 • via Nuitee
E
Elena • family_with_children • au
10
Great place to stay at a budget price.
Pros:

The room was clean and comfortable and value for money. Ok

Cons:

Ok, so l found in the morning people were slamming the doors closed so loud that it shook my room and it was constantly which made it impossible to sleep in, apart from the door slamming l didn't have an issue with anything else.

2026-04-05 • via Nuitee
B
Bradley • solo_traveller • au
10
Beautiful, well presented, modern and very clean.
Pros:

Beautiful, well presented, modern and very clean.

2026-04-04 • via Nuitee
A
Alexandra • family_with_children • au
8
2026-04-02 • via Nuitee
C
Craig • couple • au
10
2026-03-31 • via Nuitee
R
Ric • solo_traveller • au
9
Excellent
Pros:

The Quest Burwood East is clean, very good staff and the location is convenient for me as my children live close by.

Cons:

There was nothing I did not like

2026-03-30 • via Nuitee
M
Marty Schmidt • family_with_children • au
5
2026-03-29 • via Nuitee
L
lakmina • couple • au
10
2026-03-29 • via Nuitee
S
Srikanth • family_with_children • in
10
Pros:

Good for long term stay

2026-03-28 • via Nuitee
A
Alexandra • family_with_children • au
8
2026-03-28 • via Nuitee
B
Brigid • family_with_children • au
9
Great, friendly staff, and excellent facilities inc parking
Pros:

Location close to where I needed to be. Staff were incredibly helpful and friendly - this was the highlight - it makes a big difference.

Cons:

Nothing I can think of.

2026-03-27 • via Nuitee
S
Samer • family_with_children • au
10
2026-03-25 • via Nuitee
X
Xiaoyan • solo_traveller • au
10
2026-03-22 • via Nuitee
C
Chen • solo_traveller • au
8
2026-03-21 • via Nuitee
Z
zhenggeng • family_with_children • au
8
2026-03-19 • via Nuitee
A
Aleisha • couple • au
10
2026-03-17 • via Nuitee
H
harloff • solo_traveller • au
8
2026-03-15 • via Nuitee
D
Dip • couple • au
9
Brief, precise and clean. it wasn't flamboyant or fancy. It was neat.
Pros:

The team was quite friendly, and tried to aid me as much as they could accomodate comfort for me.

2026-03-15 • via Nuitee
G
glenn • solo_traveller • au
2
extremely disappointing, only one person on reception and slow check in process including unnecessary details asked to b
Pros:

Nothing

Cons:

Stayed 2 nights, room not made up had to go to reception to get another towel, after already having to go down first to get card access reset, slow draining bathroom basin was annoying and made a bad situation worse, who never stay here again, parking cost $25 per night so far out of the city is rip off,

2026-03-12 • via Nuitee