Ramada by Wyndham Las Cruces Hotel & Conference Center

Hotels
•
Ramada
7.3 (603 reviews)
201 East University Avenue , Las Cruces , US
+1 575-613-4693

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very friendly and accommodating staff
Beautiful, charming lobby and interior decor
Spacious suites and comfortable beds noted frequently
Convenient, central location for work/destinations
Indoor pool praised when available
Complimentary water and attentive small gestures
Cons:
Cleanliness problems in some rooms (stains, dirty ironing board, debris)
Pool often closed or reported as small/dirty
Air conditioning noisy or not cooling adequately
Breakfast/restaurant inconsistently available or minimal
Maintenance issues (broken outlets, TV problems, shower drainage)
Unexpected deposit ($200) and closed hotel shops
Noise issues (train nearby, remodel/air conditioner noise)

Categories

Cleanliness
5.6
Multiple guests reported cleanliness issues (dirty ironing board cover, spots by the nightstand, small dirty pool) though some rooms were described as clean; overall below average.
Service
9.8
Consistently praised staff (friendly, accommodating, named staff like Mike and Theresa), helpful check-in and attentive service cited across reviews.
Location
9.5
Frequently noted as convenient and ideal for work or destination proximity; several guests called the location perfect for their needs.
Room Quality
6.7
Mixed room quality: some suites described as huge and beds very comfortable, but others reported outdated rooms, AC issues, noisy A/C, TV/outlet problems and shower drainage problems.
Amenities
6.8
Amenities were inconsistent: the indoor pool was praised when operational but several guests reported the pool was down or dirty, ice machine out of order, and the on-site restaurant/shops closed.
Value for Money
6.4
Mixed value: some guests felt the stay was worth the price, others felt it was overpriced given closed amenities, unexpected $200 deposit and service gaps.
Food and Beverage
6.1
Food and beverage received mixed feedback — some enjoyed the breakfast and coffee, while others reported only coffee or no breakfast due to restaurant closure.
Overall Experience
7.5
Overall a mixed but generally positive experience driven by exceptional staff and a beautiful lobby; several operational and cleanliness issues prevented a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Onsite Restaurant and Amenities:
Indulge in delicious Mexican cuisine at Sabor Restaurant and unwind in the evening lounge. Enjoy the convenience of room service during your stay. Explore the cigar shop, art shop, and salon all conveniently located on-site.

Comfortable Guest Rooms:
Relax in well-equipped guest rooms featuring a seating area with cable TV. Each room is equipped with a microwave, small fridge, and coffee/tea-making facilities for your convenience. Free toiletries and ironing facilities are also provided.

Convenient Location and Services:
Located near Las Cruces Convention Center, our hotel offers easy access to nearby attractions like Historic Old Mesilla Plaza and White Sands National Monument. Take advantage of the airport shuttle service, business center, and fitness center during your stay at Ramada Palms Hotel and Conference Center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRU

Location

Guest Reviews

7.3
Based on 603 reviews
Cleanliness: 5.6
Service: 9.8
Location: 9.5
Room Quality: 6.7
Amenities: 6.8
Value for Money: 6.4
Food and Beverage: 6.1
Overall Experience: 7.5
S
Salvador • couple • us
10
2026-08-19 • via Nuitee
S
Steven • family_with_children • us
4
2026-08-17 • via Nuitee
Y
Y8099NZvictorr • NONE
10
Great stop over
Pros:

Nice hotel, beautiful southwest decor.room was fine, glad you were able to get me a walk in shower for my bad leg. Thank you

2026-08-14 • via Tripadvisor
B
Blane • family_with_children • us
4
Just ok
Cons:

Tile floor. Beds on metal fram TV difficult to use

2026-08-12 • via Nuitee
K
kaylanas2026 • NONE
10
Happy Bride
Pros:

Staff was extremely friendly and accommodating. The interior is beautiful with a very peaceful and welcoming environment. The suite rooms are huge! If you want to feel like royalty while also getting genuine New Mexico charm be sure to visit!

2026-08-09 • via Tripadvisor
N
Nick • extended_group • us
10
Highly recommend this hotel.
Pros:

Comfort, cleanliness and great customer service.

Cons:

1 outlet did not work when I was going to use it to charge my phone.

2026-08-09 • via Nuitee
J
Joanna • family_with_children • us
8
Cons:

The ac split unit did not keep it cool enough.

2026-07-16 • via Nuitee
A
Abelardo • couple • us
9
Over all my wife and I enjoyed the stay,
Pros:

The location was perfect for my needs. The staff were friendly and courteous. The room was nice and cool. The main lobby had an excellent view.

Cons:

The room was not clean properly there were what look like olives by the night stand. The ice machine was out of order. The ironing board cover was dirty so we couldn’t use it. Too bad they are going to remodel the lobby area.

2026-07-15 • via Nuitee
B
Betty Gavin • solo_traveller • us
8
Pros:

My stay

2026-07-13 • via Nuitee
D
DeHoyos • solo_traveller • us
7
Cons:

It was Hot in the room and smell like chlorine

2026-07-11 • via Nuitee
A
Ana • extended_group • us
1
Terrible
Pros:

Breakfast, I only had coffee, if you want to call that breakfast

2026-07-09 • via Nuitee
M
Martinez • extended_group • us
4
Not satisfied at all
Pros:

Close to our destination

Cons:

Small dirty pool,very dark inside,creepy feel

2026-07-05 • via Nuitee
Y
Yenny • family_with_children • us
8
Comfortable stay
Pros:

Good location

Cons:

Pillows can be better

2026-07-02 • via Nuitee
J
JENN • solo_traveller • us
5
Not worth a $103
Pros:

The staff was completely friendly.

Cons:

The whole reason we booked this hotel was for the pool. And the pool was down. The restaurant left, no breakfast was served and so did the shops inside the hotel. The A/C sounded like a flight was taking off. We paid more than most of the hotels around the area for a pool. My child could not use it. The pure disappointment on his face and the cry we dealt with.

2026-07-02 • via Nuitee
D
Daniel • couple • us
2
Finish remodel before having people stay,
Pros:

Bed was comfortable

Cons:

Noise from air conditioner, shower not draining properly, there was a plastic bag with white substance in the room, and getting upstairs was scary(lift to second floor had a piece of wood as you exited out over an opening).

2026-06-30 • via Nuitee
R
Renee • family_with_children • us
6
It was a peaceful stay, spend the weekend swimming
Pros:

I like the pool and the free breakfast

Cons:

I wish they would of let us know that there was a $200 deposit on the website

2026-06-29 • via Nuitee
A
Angelina • couple • us
10
King bed and a good night's sleep
Pros:

Location is perfect for all my work and meeting locations. Staff is amazing from front desk to house keeping.

Cons:

No complaints

2026-06-29 • via Nuitee
A
ASHLEY • family_with_children • us
8
2026-06-28 • via Nuitee
L
Lumirayne • NONE • Godley, Texas
8
Nice hotel, beautiful lobby.
Pros:

The hotel was nice. The lobby was beautiful and definitely the highlight of our stay. The service was great, everyone was very friendly. The rooms were a little outdated, but they were clean. Overall, for the price, we felt it was a decent stay and we wouldn't have any problems staying here again if we were in the area.

2026-06-24 • via Tripadvisor
2
276tammik • NONE
10
Beautiful place to stay!!
Pros:

Beautiful place to stay and worth the money! The rooms are clean and the bed was SO COMFORTABLE! The indoor pool was the perfect temperature and the breakfast was good with a delicious cup of coffee. The staff was also very kind. They even called me because we left something behind.

2026-06-18 • via Tripadvisor