Fiesta Americana Reforma

Hotels
Fiesta Americana Hotels and Resorts
8.6 (2795 reviews)
Paseo de la Reforma 80 Colonia Juarez , Mexico City , mx

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Issues with cleanliness
Old room conditions
Poor breakfast service

Categories

Cleanliness
7.93
Reviews indicated issues with cleanliness and maintenance in rooms.
Service
9.4
Generally friendly staff; however, there were some issues with staff communication.
Location
9.44
The hotel's location is highly praised for accessibility to attractions.
Room Quality
7.89
Rooms are described as old and needing renovation.
Amenities
8.92
Decent amenities like a business center and free snacks in the evenings.
Value for Money
8.38
Good price for the location, but some felt it was not excellent.
Food and Beverage
7.93
Breakfast quality and service were criticized.
Overall Experience
8.9
A generally positive experience highlighted by the location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:14

Property Description

Luxurious Accommodation

Fiesta Americana Reforma in Mexico City offers a 5-star experience with air-conditioned rooms, a coffee machine, and a flat-screen TV. Each room is equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities

Guests can enjoy the convenience of a fitness centre, terrace, and a 24-hour front desk. The hotel also provides free WiFi, room service, and a restaurant and bar on-site.

Prime Location

Situated just 1.5 km from Museo de Memoria y Tolerancia, this hotel is centrally located near popular attractions such as Museo de Arte Popular and The Museum of Fine Arts. With the Benito Juarez International Airport only 11 km away, Fiesta Americana Reforma is the perfect choice for your stay in Mexico City.

Ready to experience luxury and convenience at Fiesta Americana Reforma? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the property offers guest access with a guide dog.

Please note that all guests{, including children,} need to provide a valid ID/government-issued ID/passport/student ID, at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 2795 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
J
Juan solo_traveller es
8
Bien ubicado
Pros:

La ubicación, muy céntrico el hotel

Cons:

El hotel se ve antiguo, tendrían que modernizarlo un poco más

2026-06-27 via Nuitee
R
Ramiro couple mx
9
Excelente ubicación y calidad de habitaciones
Pros:

La ubicación es excelente y las habitaciones son buenas

Cons:

El personal atiende tanta gente que parece desinteresado en cada cliente

2026-06-26 via Nuitee
J
Jorge couple gt
9
Buena
Pros:

Las instaciones, su ubicación

Cons:

Cada vez que llego a CDMX voy a Fiesta Americana y al concierto de Kika Edgar, en 2 ocasiones he pedido 4 copas para llevármelas ya que destapamos una botella de Champán con ella, pues no me las quisieron prestar para que me las llevara al Cantarol, me dijo la recepcionista que dejara 2000 pesos de depósito los dejé, llamo a su Jefe y le dijo que no, eso no es correcto

2026-06-26 via Nuitee
I
isabella solo_traveller mx
7
Pros:

I liked the gym

Cons:

The staff and the check in, it was too long and very few people attending

2026-06-24 via Nuitee
N
Najera Aguilar solo_traveller mx
10
2026-06-24 via Nuitee
E
Efrain solo_traveller mx
9
Muy bien
Pros:

Amabilidad

Cons:

Nada

2026-06-24 via Nuitee
A
Aisha solo_traveller ng
9
It was fair.
2026-06-23 via Nuitee
A
Andres Darley couple co
10
2026-06-22 via Nuitee
A
Ana Laura family_with_children mx
9
Me voy muy satisfecha porque mi estancia aunque corta fue muy placentera y comí delicioso
Pros:

La ubicación para mis requerimientos de visita a la CDMX estuvo perfecto y algo que me gusto mucho es que cuenta con estacioamiento propio, además el precio se me hizo justo.

Cons:

Todo perfecto

2026-06-22 via Nuitee
S
SUJAILE solo_traveller mx
5
Pros:

La ubicación

Cons:

Las habitaciones se ven viejitas porque tiene alfombra de hace años lls pasillos descuidados

2026-06-21 via Nuitee
H
Hamza extended_group ng
7
Satisfactorily
Pros:

Good with various options.

Cons:

The urge for tips at the restaurant.

2026-06-20 via Nuitee
B
Barth solo_traveller us
8
2026-06-20 via Nuitee
M
Mohammed solo_traveller ng
8
Beautiful stay
Pros:

Cleanliness

Cons:

Lunch and Dinner aren’t buffet

2026-06-20 via Nuitee
J
Jose Eduardo couple gt
7
2026-06-16 via Nuitee
J
Josefina solo_traveller us
10
2026-06-15 via Nuitee
C
CORTES couple co
10
Relax
Pros:

Limpieza

Cons:

Nada

2026-06-15 via Nuitee
R
Reena extended_group za
8
Great vibey location with excellent staff
Pros:

Excellent location and very helpful staff

Cons:

Booked a club room , there were little to none vegetarian meal options . Furniture & carpets in urgent need of upgrade

2026-06-15 via Nuitee
G
Gustavo family_with_children mx
8
2026-06-13 via Nuitee
C
Cynthia extended_group ar
7
Pros:

Habitación cómoda muy buena ducha. Limpia. Buena ubicación.

Cons:

Mala accesibilidad, mucha escaleras para ingresar con valijas. Alfombras de las pasillas sucias y con mucho olor. Frigobar vacio. Mala iluminación de en la habitación. Demasiado caro para la calidad.

2026-06-12 via Nuitee
西山 solo_traveller jp
9
Pros:

ロケーションが良い

Cons:

お風呂のシャワーが壊れていたのか使い勝手がよくなかった。

2026-06-10 via Nuitee