Fiesta Americana Reforma

Hotels
Fiesta Americana Hotels and Resorts
8.6 (2667 reviews)
Paseo de la Reforma 80 Colonia Juarez , Mexico City , mx

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Issues with cleanliness
Old room conditions
Poor breakfast service

Categories

Cleanliness
7.93
Reviews indicated issues with cleanliness and maintenance in rooms.
Service
9.4
Generally friendly staff; however, there were some issues with staff communication.
Location
9.44
The hotel's location is highly praised for accessibility to attractions.
Room Quality
7.89
Rooms are described as old and needing renovation.
Amenities
8.92
Decent amenities like a business center and free snacks in the evenings.
Value for Money
8.38
Good price for the location, but some felt it was not excellent.
Food and Beverage
7.93
Breakfast quality and service were criticized.
Overall Experience
8.9
A generally positive experience highlighted by the location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:14

Property Description

Luxurious Accommodation

Fiesta Americana Reforma in Mexico City offers a 5-star experience with air-conditioned rooms, a coffee machine, and a flat-screen TV. Each room is equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities

Guests can enjoy the convenience of a fitness centre, terrace, and a 24-hour front desk. The hotel also provides free WiFi, room service, and a restaurant and bar on-site.

Prime Location

Situated just 1.5 km from Museo de Memoria y Tolerancia, this hotel is centrally located near popular attractions such as Museo de Arte Popular and The Museum of Fine Arts. With the Benito Juarez International Airport only 11 km away, Fiesta Americana Reforma is the perfect choice for your stay in Mexico City.

Ready to experience luxury and convenience at Fiesta Americana Reforma? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the property offers guest access with a guide dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 2667 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
M
Mickey solo_traveller us
9
2026-03-21 via Nuitee
E
Elvira family_with_children ar
8
2026-03-20 via Nuitee
I
Ixchel couple mx
10
Fin de semana maravilloso¡
Pros:

Es un lugar con una ubicación magnifica, lo que nos permitió llegar a los lugares más emblemáticos de la ciudad con rapidez.
Además cuenta con instalaciones confortables y muy limpias.
El hotel en sí mismo es un espacio para disfrutarlo sin necesidad de salir de sus instalaciones, el restaurante con alimentos super bien preparados y variados, bufet, Bruch; las habitaciones cuentan con camas cómodas, además el salón Stelaris brinda una variedad de espectáculos fabulosos de los cuales pude gozar de uno de ellos.
El personal con un trato cálido y amable.
Fue una experiencia excelente.

Cons:

Sin comentario alguno

2026-03-19 via Nuitee
F
Franco solo_traveller do
8
I will stay there again
Pros:

Property was clean good atmosphere

Cons:

Starbucks open at 8am

2026-03-19 via Nuitee
O
Omar family_with_children mx
7
Solamente cumplió el propósito.
Pros:

El servicio y atención del personal fué excelente.

Cons:

El hotel se ve descuidado, un poco viejo.

2026-03-18 via Nuitee
S
Susan couple ca
7
Good value and nice hotel.
Pros:

Convenient location. Nice looking hotel. Friendly staff.

Cons:

Hard to communicate with staff when we had a problem.

2026-03-18 via Nuitee
E
Erick family_with_children mx
8
Mala cena y desayuno en el incluido
Pros:

La ubicación y el desayuno que se cobra

Cons:

La cena o desayuno incluido en la parte de arriba

2026-03-17 via Nuitee
C
Christopher family_with_children mx
10
Cons:

Que no habia alberca, el buffet de cortes de carne no incluye las bebidas sin alcohol y es muy caro en relacion calidad-precio solo 4 cortes de canes y muchas verduras

2026-03-17 via Nuitee
M
María family_with_children mx
10
2026-03-17 via Nuitee
S
Sofia couple cr
8
Buena ubicación y buena comida
Pros:

Excelente ubicación

Cons:

Un poco viejas las instalaciones

2026-03-16 via Nuitee
A
Arturo family_with_children mx
9
Muy buena estancia
Pros:

Las instalaciones

2026-03-16 via Nuitee
C
CARLOS family_with_children mx
7
Pros:

La ubicación

Cons:

La cama

2026-03-16 via Nuitee
V
Venkat solo_traveller us
1
Worst
Pros:

1125 was smelly very bad

Cons:

No good too old

2026-03-15 via Nuitee
Y
YURI family_with_children mx
8
2026-03-15 via Nuitee
F
Flora Isela solo_traveller mx
10
2026-03-15 via Nuitee
M
Mohammed couple sa
9
Pros:

Great people, great location, such a great hotel!

Cons:

Nothing, perfect 👌

2026-03-15 via Nuitee
S
SERGIO family_with_children mx
10
2026-03-12 via Nuitee
K
Karla family_with_children mx
10
2026-03-10 via Nuitee
M
Maria Fernanda extended_group co
10
2026-03-10 via Nuitee
E
Enmanuel solo_traveller do
8
2026-03-09 via Nuitee