Fiesta Americana Reforma

Hotels
Fiesta Americana Hotels and Resorts
8.6 (2667 reviews)
Paseo de la Reforma 80 Colonia Juarez , Mexico City , mx

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Issues with cleanliness
Old room conditions
Poor breakfast service

Categories

Cleanliness
7.93
Reviews indicated issues with cleanliness and maintenance in rooms.
Service
9.4
Generally friendly staff; however, there were some issues with staff communication.
Location
9.44
The hotel's location is highly praised for accessibility to attractions.
Room Quality
7.89
Rooms are described as old and needing renovation.
Amenities
8.92
Decent amenities like a business center and free snacks in the evenings.
Value for Money
8.38
Good price for the location, but some felt it was not excellent.
Food and Beverage
7.93
Breakfast quality and service were criticized.
Overall Experience
8.9
A generally positive experience highlighted by the location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:14

Property Description

Luxurious Accommodation

Fiesta Americana Reforma in Mexico City offers a 5-star experience with air-conditioned rooms, a coffee machine, and a flat-screen TV. Each room is equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities

Guests can enjoy the convenience of a fitness centre, terrace, and a 24-hour front desk. The hotel also provides free WiFi, room service, and a restaurant and bar on-site.

Prime Location

Situated just 1.5 km from Museo de Memoria y Tolerancia, this hotel is centrally located near popular attractions such as Museo de Arte Popular and The Museum of Fine Arts. With the Benito Juarez International Airport only 11 km away, Fiesta Americana Reforma is the perfect choice for your stay in Mexico City.

Ready to experience luxury and convenience at Fiesta Americana Reforma? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the property offers guest access with a guide dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 2667 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
7
761fa09b604d73378014493ff80657d7 solo_traveller mx
9
La mejor opción de la zona
Pros:

En general la ubicación es bastante buena y el personal es muy atento. El restaurante del hotel no lo probé pero en definitiva se veía muy bonito

2026-04-16 via Nuitee
4
42ae39514757719d23b441a9fa465930 extended_group mx
10
Pros:

Muy bien

Cons:

Todo bien

2026-04-16 via Nuitee
9
90bbbf7d5b4e71e1eade40f1957cea96 solo_traveller ca
8
2026-04-14 via Nuitee
3
3fee12261c07713174105696da866d06 solo_traveller cl
9
2026-04-14 via Nuitee
A
a3c5e385b27d70ab4ba65ae8ce12f69d solo_traveller mx
10
Pros:

La ubicación todo esta cerca

Cons:

La variedad del bufete es rico pero diario es igual

2026-04-14 via Nuitee
6
65dc57dc6c0c73f6385318d572a2b3c0 solo_traveller mx
10
Pros:

People so friendly

Cons:

Everything was clean

2026-04-14 via Nuitee
8
8abd5a01d8fb7121e838ccc0e48ebbaf solo_traveller mx
8
Agradable
Pros:

Son amables

2026-04-13 via Nuitee
5
509f5677f86a714bbcbe49a715cce4e6 couple us
9
We had a nice stay at this hotel. We especially loved the beds.
Pros:

One of the most comfortable hotel beds I've ever slept in. Great view from our room. Central location.

Cons:

The property is a bit dated. The lobby isn't very inviting.

2026-04-13 via Nuitee
P
Peters family_with_children mx
6
Pros:

The location

Cons:

The lady's at the front desk won't smile, looks like they are pissed at the whole world

2026-04-10 via Nuitee
K
karla solo_traveller mx
8
Cons:

El ruido de la calle

2026-04-10 via Nuitee
J
John Rodríguez solo_traveller co
7
Pros:

La ubicación

2026-04-10 via Nuitee
E
Edgar Arturo family_with_children mx
6
Hotel icónico de la CDMX, ubicación inmejorable, pero cobra todo extra, servicios obsoletos.
Pros:

Ubicación, cama, atención

Cons:

Estacionamiento no incluído en el hospedaje, costo extra y muy ineficiente el sistema de pagos para el estacionamiento, mucho tiempo perdido en la espera del auto.

2026-04-08 via Nuitee
A
afif sanchez family_with_children mx
8
2026-04-08 via Nuitee
G
Genaro family_with_children mx
10
Pros:

La habitación

Cons:

Salió agua sucia en la regadera

2026-04-08 via Nuitee
J
Jorge Cirilo family_with_children mx
9
Muy bien hotel en general, con detalles en el personal
Pros:

Excelente ubicación a dos cuadras del monumento a la revolución, el bufette de desayuno y trato de los meseros del restaurante excelente

Cons:

El baño de la habitación un poco antiguo, el personal que es por encima de los botones muy grosero, específicamente los de saco negro

2026-04-07 via Nuitee
A
Albertop21 family_with_children mx
9
2026-04-07 via Nuitee
J
Julio family_with_children co
2
Falta de aseo
Pros:

El personal. No le importa su trabajo

Cons:

El baño está dañado. Las instalaciones son muy viejas

2026-04-07 via Nuitee
A
Alberto Luis family_with_children mx
10
Pros:

La atención del personal

Cons:

Las almohadas, muy flojas

2026-04-07 via Nuitee
M
Marco couple mx
10
2026-04-06 via Nuitee
N
Noriko solo_traveller jp
8
普通
Pros:

コンシェルジェがとても親切だった

Cons:

入り口の階段

2026-04-06 via Nuitee