Hotel Izelai

Hotels
7.9 (1825 reviews)
Avenida Pamplona, 20 , Alsasua , es
+34 607 99 33 33

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Spacious rooms
Good value for money
Convenient location
Cons:
Cleanliness issues
Poor maintenance
Noise disturbances

Categories

Cleanliness
6.61
Many reviews mention cleanliness issues with smells and dirt in the room.
Service
8.58
Mixed feedback, but some positive references to staff, when present.
Location
8.12
Close proximity to stores and restaurants, but some mention of being a bit far.
Room Quality
7.57
Spacious rooms noted, but other references to maintenance issues.
Amenities
7.6
Offers basic amenities, but some items were noted as lacking or needing repair.
Value for Money
8.56
Described as offering good value relative to the price paid.
Food and Beverage
7.61
Nearby food options were appreciated, but limited on-site options.
Overall Experience
8.58
Overall, guests found the place satisfactory given its price and convenience, despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:23

Property Description

Modern Interiors and Stunning Views
Experience the sleek and contemporary design of our newly built hotel, where you can indulge in complimentary items from the mini bar while admiring the picturesque Urbasa Sierra.

Spacious Rooms and Free Wi-Fi
Relish in the ample space and natural light of our rooms, adorned with captivating art prints and featuring complimentary wireless internet for your convenience.

Dining Options and Convenience
Savor delectable Italian cuisine at our restaurant offering three meals a day, or grab essentials from the onsite supermarket. For a taste of local flavors, explore the nearby authentic restaurant just steps away.

Book now to immerse yourself in luxury and convenience at Izelai Hotel.

Important information:

Please note that the hotel does not have a reception. Access is automatic, with your Visa or Mastercard.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 1825 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
B
benqui45 • solo_traveller • fr
8
Pros:

Pratique et pas cher avec tout le confort. Pas de personnel, mais un enregistrement numérique bien conçu. La literie est excellente.

2026-08-15 • via Nuitee
M
Marie • family_with_children • fr
8
Pros:

bon rapport qualité prix

Cons:

pas de petit déjeuner proposé

2026-08-15 • via Nuitee
B
Biraud • solo_traveller • fr
9
2026-08-15 • via Nuitee
S
Sonia • solo_traveller • es
6
Pros:

La ubicacion

Cons:

Las instalaciones bastante maltratadas, la persiana rota, la cisterna del lavabo tambien rota , no hay nadie, la verdad es que prefiero hoteles donde te atienda alguien no una maquina

2026-08-15 • via Nuitee
A
Anna Maria • couple • es
10
Agradable y tranquilidad
Pros:

Tranquilidad, personal amable, comodidad de las camas y aire acondicionado correcto.

Cons:

Hacía falta una mano de pintura en las paredes, estaban sucias y con refregones de vete tu a saber que… La puerta del baño igual, sucia de pasta de dientes de anteriores clientes… y debajo de la cama pelusas y suciedad. puntos importantes.

2026-08-15 • via Nuitee
O
Omar • family_with_children • fr
10
Très belle expérience
Pros:

La propreté

Cons:

Rien

2026-08-15 • via Nuitee
D
Delphine • couple • fr
6
2026-08-13 • via Nuitee
F
federica • couple • it
7
Ottimo appoggio se non hai grandi pretese
Pros:

Posizione comodissima all’uscita dell’autostrada, per noi che utilizzavamo l’hotel come punto di appoggio per i paesi baschi costieri; supermercato e parcheggio gratuito sottostante. Comodità di check in autonomo dato che siamo arrivati molto tardi. Cambio asciugamani giornalieri e bagno spazioso

Cons:

Struttura semplice e basica ma in linea con il prezzo pagato, pulizia sufficiente (giornalmente vedevamo la signora, una sera un pesciolino d’argento sul letto), dotazione minima di kit da bagno (due bustine di “gel” non meglio identificato, utili solo a lavarsi le mani), e nessun accessorio (phon). A disposizione area comune ma la macchinetta caffè non era funzionante.

2026-08-13 • via Nuitee
M
Maria de conseiçao • couple • fr
9
2026-08-12 • via Nuitee
J
Jorge Ernesto • solo_traveller • es
7
2026-08-12 • via Nuitee
D
Didier • solo_traveller • fr
10
2026-08-12 • via Nuitee
A
Aintzane • solo_traveller • es
10
2026-08-11 • via Nuitee
M
Mavounza • family_with_children • fr
7
Suffisant
Pros:

Accès rapide . Suffisant pour une nuit

Cons:

Une dame qui a taper dans le mur car nous sommes arrivées tard et que les portes font beaucoup de bruit

2026-08-11 • via Nuitee
O
Oscar • solo_traveller • es
10
2026-08-11 • via Nuitee
J
José • family_with_children • fr
8
2026-08-11 • via Nuitee
H
Héctor Andres • solo_traveller • ad
7
Pros:

Económico

Cons:

Las camas un poco deterioradas

2026-08-11 • via Nuitee
S
Sebastien • solo_traveller • fr
4
Pros:

L'emplacement près de l'autoroute.c'est bien juste pour faire une halte. La boulangerie à côté pour le petit déjeuner.

Cons:

Très mal insonorisé.pas de p'tit déjeuner,juste un sachet de gel douche pour se laver les mains,douche..rien à proximité à part le supermarché et la station service. Aucun personnel sur place

2026-08-11 • via Nuitee
S
Sophie • couple • fr
9
2026-08-11 • via Nuitee
A
Abril Janer, Lali • solo_traveller • es
8
2026-08-10 • via Nuitee
R
Rocio • solo_traveller • es
7
Pasable
Pros:

Habitación amplia

Cons:

Poca iluminación, duchas malas, solo había un sobre de gel, poco intuitivo para acceder con códigos,

2026-08-10 • via Nuitee