Hotel Izelai

Hotels
7.9 (1595 reviews)
Avenida Pamplona, 20 , Alsasua , es

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Good value for money
Convenient location
Cons:
Cleanliness issues
Poor maintenance
Noise disturbances

Categories

Cleanliness
6.61
Many reviews mention cleanliness issues with smells and dirt in the room.
Service
8.58
Mixed feedback, but some positive references to staff, when present.
Location
8.12
Close proximity to stores and restaurants, but some mention of being a bit far.
Room Quality
7.57
Spacious rooms noted, but other references to maintenance issues.
Amenities
7.6
Offers basic amenities, but some items were noted as lacking or needing repair.
Value for Money
8.56
Described as offering good value relative to the price paid.
Food and Beverage
7.61
Nearby food options were appreciated, but limited on-site options.
Overall Experience
8.58
Overall, guests found the place satisfactory given its price and convenience, despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:23

Property Description

Modern Interiors and Stunning Views
Experience the sleek and contemporary design of our newly built hotel, where you can indulge in complimentary items from the mini bar while admiring the picturesque Urbasa Sierra.

Spacious Rooms and Free Wi-Fi
Relish in the ample space and natural light of our rooms, adorned with captivating art prints and featuring complimentary wireless internet for your convenience.

Dining Options and Convenience
Savor delectable Italian cuisine at our restaurant offering three meals a day, or grab essentials from the onsite supermarket. For a taste of local flavors, explore the nearby authentic restaurant just steps away.

Book now to immerse yourself in luxury and convenience at Izelai Hotel.

Important information:

Please note that the hotel does not have a reception. Access is automatic, with your Visa or Mastercard.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.9
Based on 1595 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
D
Dias couple pt
8
2026-03-28 via Nuitee
G
Gargallo Galceran couple es
9
Cumple
Pros:

Su ubicación y precio

Cons:

La habitación olía raro

2026-03-27 via Nuitee
J
Josu couple es
8
Pros:

La calefacción

2026-03-23 via Nuitee
A
ANA MARIA couple es
7
2026-03-23 via Nuitee
I
Ibon couple es
8
2026-03-22 via Nuitee
O
Oscar couple es
6
Pros:

Precio

Cons:

Almohadas , vistas, servicios

2026-03-22 via Nuitee
Y
Yolanda couple es
7
2026-03-22 via Nuitee
G
Gargallo Galceran couple es
9
Genial para descanso en ruta
Pros:

Todo correcto, precio y ubicación para una noche de ruta ya que está en la salida de autopista y el centro del pueblo a 5 minutos a pie

2026-03-21 via Nuitee
S
Susana couple es
5
Cons:

La tarjeta no funcionó despues de bajar a desayunar y el tf no funcionaba

2026-03-20 via Nuitee
I
Isa couple es
10
2026-03-18 via Nuitee
solo_traveller es
5
Cons:

En la cama sólo había una sábana y una colcha muy fina y hacía bastante frío.

2026-03-17 via Nuitee
J
Javier extended_group es
10
2026-03-16 via Nuitee
A
Agirretxu couple es
9
2026-03-16 via Nuitee
R
Roberto extended_group es
10
buena experiencia y repetiremos seguramente
2026-03-11 via Nuitee
L
Linda couple gb
8
2026-03-10 via Nuitee
C
Comin Higuero couple es
8
2026-03-10 via Nuitee
A
Asier family_with_children es
9
2026-03-10 via Nuitee
E
Elisabeth couple fr
10
Très bon rapport qualité-prix
Pros:

L'hôtel était situé à mi parcours de notre voyage. Nous n'avons pas hésité à revenir pour le trajet retour. Tout était parfait. Comme c'était un dimanche et que les commerces à proximité étaient fermés, nous avons trouvé ce qu'il nous fallait dans le centre-ville à quelques pas de là.

Cons:

Cette fois-ci l'automate nous a remis une seule clef. C'est un peu moins pratique quand on est 2, mais nous nous sommes organisés.

2026-03-03 via Nuitee
A
Ana family_with_children es
6
Suficiente para dormir
Pros:

Facilidad para el check in y amabilidad de la persona del bar encargada

Cons:

Mal cuidado y olor a humedad. Ropa de cama pequeña para el tamaño de la cama y almohadas realmente malas

2026-03-01 via Nuitee
M
Mica couple de
8
Pros:

Die Lage des Hotels.

2026-03-01 via Nuitee