Crowne Plaza Hotel Foster City-San Mateo by IHG

Hotels
Crowne Plaza Hotels & Resorts
7.9 (383 reviews)
1221 Chess Drive , Foster City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cleanliness
Cons:
Noise issues
Room size
High prices

Categories

Cleanliness
7.99
Clean and comfortable with positive mentions, but some concerns about room smell in one review.
Service
8.96
Staff received high praise for their friendliness and assistance, contributing to a positive experience.
Location
8.5
Convenient location near SFO and access to nearby amenities, positively noted.
Room Quality
6.95
Room sizes varied, with mentions of small rooms and noise issues impacting overall quality.
Amenities
7.48
Amenities were satisfactory, but issues with broken appliances and parking noted.
Value for Money
6.94
Perceived as expensive given the overall experience, particularly in relation to room size and amenities.
Food and Beverage
8.49
Breakfast and dining experience received positive feedback, enhancing overall satisfaction.
Overall Experience
7.86
Despite some issues, guests reported a generally enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Crowne Plaza Hotel Foster City- San Mateo. The rooms feature a flat-screen TV, coffee maker, and free Wi-Fi, ensuring a relaxing stay.

On-Site Dining and Fitness Options

Indulge in delicious meals at the on-site restaurants, Café Florian, and Clubhouse Bistro. Keep up with your fitness routine at the gym or catch up on work at the 24-hour business center.

Convenient Location for Business and Leisure

Located just off Highway 92 and close to San Francisco Bay, our hotel offers easy access to both business and leisure destinations. Book your stay now and enjoy all that Crowne Plaza Foster City has to offer.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Our breakfast included rate includes breakfast for two guests. Additional breakfast can be purchased if more than two guests are staying in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 383 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 8.49
Overall Experience: 7.86
J
Jessica couple us
10
2026-04-13 via Nuitee
Y
YATING solo_traveller tw
7
2026-04-08 via Nuitee
D
DERVİŞOĞLU family_with_children us
10
2026-04-02 via Nuitee
I
Ismael couple us
10
2026-04-01 via Nuitee
J
Javier couple us
9
Nice and comfortable
2026-03-31 via Nuitee
R
R.Alahmad family_with_children jo
10
2026-03-15 via Nuitee
S
Sawyer solo_traveller us
8
Great hotel here in Foster City
Pros:

Very nice and clean. Bed was decent and the room really comfortable.

Cons:

My room looked out over highway 92 and I’m now very aware that people start commuting around 4am. They tried to make it better with big double glass windows and decent insulation but 92 is a very loud road.

2026-03-12 via Nuitee
M
Marilyn couple us
10
It was good
2026-03-06 via Nuitee
L
Laila solo_traveller us
1
The morning manager said free charge because the noise but it’s not true
Pros:

I didn’t sleep after my gala night and I can’t relax event Daly because of the freeway noise

Cons:

I don’t like when I called and tell them about the noise because I need to sleep they didn’t come and check the window

2026-01-21 via Nuitee
Q
Quan couple vn
9
2026-01-20 via Nuitee
B
Bamm couple us
10
Pros:

The front desk lady

2026-01-19 via Nuitee
G
Giuseppe couple us
10
Pros:

Staff were very friendly and helpful.

Cons:

Some lights and electrical plugs in the room did not work

2026-01-19 via Nuitee
A
Amarbir family_with_children us
2
2026-01-19 via Nuitee
L
Laci couple us
10
2026-01-19 via Nuitee
M
Miroslav couple us
9
2026-01-17 via Nuitee
K
Kandice family_with_children us
10
2026-01-02 via Nuitee
C
Cynthia couple us
10
Wonderful
Pros:

Location, Stsff

Cons:

Elevator

2025-12-19 via Nuitee
M
Miroslav couple cz
10
2025-12-17 via Nuitee
M
Miroslav couple cz
9
2025-12-12 via Nuitee
J
Jeamin couple us
9
Pros:

Excellent

Cons:

None

2025-12-11 via Nuitee