NAI YA Hotel -SHA Extra Plus

Hotels
8.9 (820 reviews)
111 Ruamchittawai Road T.Wiang A.Muang , Chiang Rai , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent central but quiet location
Clean rooms and property
Good value for money
Pool (when working)
Cons:
Inconsistent breakfast quality; breakfast area sometimes cold
Pool issues: cold water or out of service at times
Some rooms worn, noisy AC, or without windows; occasional outdated bathrooms
Slow Wi‑Fi reported by some guests

Categories

Cleanliness
9.2
Multiple reviewers explicitly praise cleanliness (very clean, čisto, struttura molto pulita); few mentions of minor hygiene attention but overall strongly positive.
Service
9.4
Service repeatedly described as very friendly and helpful across languages (personal muy amable, personale gentilissimo, ochotný personál); staff compliments are consistent and strong.
Location
9.4
Location frequently cited as excellent and central yet quiet (close to centre, very good location, strategically 10 min from centre); consistently positive.
Room Quality
8
Mixed feedback: some praise large/comfortable rooms, others report worn fixtures, noisy AC, rooms without windows, confusing water controls and dated bathrooms — overall slightly below target.
Amenities
8.4
Pool is a recurring amenity highlight but with issues (cold water, occasional out of service, limited sun); wifi sometimes slow. Amenities generally good but inconsistent.
Value for Money
9
Several guests mention very good or reasonable price and good value; one comment questions price-quality but majority perceive strong value.
Food and Beverage
8.1
Breakfast opinions vary: many find it correct/pleasant, some find it basic or the breakfast room cold; overall slightly below top scores due to inconsistency.
Overall Experience
9.7
Overall impressions are very positive (Amazing!, would stay again, séjour très agréable); combined positives on location, service and cleanliness drive a high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 23:49

Property Description

Luxurious Accommodation
Experience a luxurious stay at NAI YA Hotel -SHA Extra Plus, offering beautifully appointed rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning pool views and private terraces for a truly indulgent experience.

Exceptional Facilities
Indulge in the hotel's outdoor swimming pool, fitness center, and garden area, perfect for relaxation and leisure activities. Enjoy the convenience of a 24-hour front desk, room service, and free bike rentals to explore the charming city of Chiang Rai.

Culinary Delights
Savor a variety of culinary delights at the on-site restaurant, serving a mix of American, Thai, and local cuisine. Whether you prefer vegetarian or halal options, the restaurant caters to all preferences, ensuring a delightful dining experience for every guest.

Book now for an unforgettable stay at NAI YA Hotel -SHA Extra Plus and immerse yourself in luxury and comfort during your visit to Chiang Rai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 820 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.4
Room Quality: 8
Amenities: 8.4
Value for Money: 9
Food and Beverage: 8.1
Overall Experience: 9.7
D
Daiana • extended_group • it
10
Peccato essere stata solo una notte
Pros:

Camera arredata con gusto e letto comodo.
Pulizia ottima.
Doccia ampia e ben funzionante.
Colazione in un ambiente tranquillo e con ampia scelta.
Professionalità dello staff: mi sono dimenticata una cosa, mi hanno subito avvertito e a loro spese si sono fatti carico della spedizione.
Lo consiglio vivamente

Cons:

Era tutto perfetto

2026-08-21 • via Nuitee
R
Ruairidh • couple • gb
9
Great hotel and look forward to staying again :)
Pros:

This is a really nice hotel in Chiang Rai. The rooms are well appointed and clean, the restaurant is nice, the staff are nice, the location is good, the pool is really good and we pretty much had the pool to ourselves all the times we used it :)

Cons:

Not so much of a complaint but they don’t serve alcohol.

2026-08-20 • via Nuitee
G
guillaume • couple • fr
10
Vraiment top
Pros:

L’endroit est plutôt bien suitée et le personnel est vraiment très agréable et gentil.
Le buffet du matin est vraiment bien équilibré il manque rien.

Cons:

Rien à dire

2026-08-09 • via Nuitee
G
Gert • solo_traveller • be
9
2026-08-09 • via Nuitee
R
Rene 1966 • solo_traveller • nl
7
Prime
Pros:

Ontbijt en bed en het zwembad was goed

Cons:

De prijs kwaliteit

2026-08-08 • via Nuitee
J
JOSEP • extended_group • es
9
Un excelente hotel.
Pros:

Una estancia muy agradable.
El personal muy amable y la piscina impresionante.
El desayuno muy correcto.

Cons:

El wifi iba lento a veces.

2026-08-06 • via Nuitee
S
Saitharn • family_with_children • no
6
Flott sted, fint hotell men har noen mangler
Pros:

Bassenget

Cons:

Ingen alkohol servering. Det ble heller ikke opplyst om dette på nettsiden eller ved bestillingen.
Vi hadde rom 102, og varmt /kaldt vann regulatorer var umulig å forstå. Vi måtte vri og vri i det uendelige for å få noe lunkent vann.

2026-06-28 • via Nuitee
A
András • couple • hu
9
2026-05-24 • via Nuitee
S
Sjouke • extended_group • nl
7
Cons:

Zwembad was buiten bedrijf.

2026-05-06 • via Nuitee
L
Layla • couple • ch
10
Amazing!
Pros:

Extremely well located, close to everything yet very quiet. A boutique hotel type, very comfortable, very clean, beautifully designed and equipped - a home away from home. It simply looked like the best hotel in Chiang Rai, for a very reasonable price. We cannot wait to go back!

2026-05-05 • via Nuitee
D
Delphine • couple • fr
9
2026-03-22 • via Nuitee
N
Nicole Sophie • solo_traveller • nl
7
Large rooms but slightly tired and worn out but Good value for money.
Pros:

Big hotel with larger rooms.
Good value for money .

Cons:

The breakfast was very very basic more fit for a 3 star.
The breakfast room was too cold as well ( it was January )
Very transactional feel. Staff kind but nothing that would make them stand out.

2026-03-22 • via Nuitee
V
VICTORIA • family_with_children • gb
10
2026-03-21 • via Nuitee
E
Emily • couple • us
10
2026-03-19 • via Nuitee
H
Harald • family_with_children • de
9
2026-03-18 • via Nuitee
T
Teck Yen • couple • sg
9
2026-03-15 • via Nuitee
E
elenacs9 • couple • es
8
Pros:

El personal es encantador y la piscina está muy bien, además de estar muy céntrico.

Cons:

El baño era un poco antiguo

2026-03-13 • via Nuitee
G
Geoffrey • solo_traveller • au
7
Was only 3 nights. Was a good location and very clean I would stay again
Pros:

Bed was comfortable
Room was dark at night
Bathroom was nice

Cons:

No window in the room
Breakfast wasn’t that great

2026-03-13 • via Nuitee
A
ANNE • extended_group • fr
8
Séjour très agréable
Pros:

Hôtel très agréable avec du personnel très gentil

2026-03-11 • via Nuitee
L
Lucie • couple • cz
10
Pros:

Nejhezčí ubytování v Thajsku. Klid, málo lidi, ochotný personál, čisto.

Cons:

Malinko studenější bazén, ale je to osvěžující.

2026-03-11 • via Nuitee