Holiday Inn Airport - Portland by IHG

Hotels
•
IHG
8 (505 reviews)
8439 Ne Columbia Blvd, Portland, Oregon, 97220 , Portland , US
1-503-256-5000

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Fireplace in lobby
Hot springs nearby
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Close to airport
Helpful staff
Cons:
Poor restaurant service
Cleanliness issues

Categories

Cleanliness
7.46
Room was clean, but concerns were raised about the condition of the hotel overall.
Service
8.93
Staff was helpful, but had negative experiences with shuttle and restaurant service.
Location
9.47
Great location with convenient access to the airport.
Room Quality
8.42
Rooms were described as comfortable, but issues like a chipped tub were mentioned.
Amenities
8.45
Amenities like shuttle service were mentioned positively, but restaurant availability was an issue.
Value for Money
7.41
Concerns about unexpected parking fees affected perceived value.
Food and Beverage
5.96
Negative experience with restaurant service and unexpected closures.
Overall Experience
7.93
Mixed feelings due to issues faced, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Amenities for Your Comfort: Enjoy a relaxing stay with access to an indoor pool, a 24-hour fitness center, and complimentary Wi-Fi.

Delightful Dining and Event Spaces: Indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar. Host your events with ease in the spacious conference rooms available.

Convenient Location and Shuttle Service: Located near popular attractions like Colwood National Golf Course and The Grotto, and offering a complimentary airport shuttle, convenience is at your fingertips.

Immerse yourself in comfort and convenience at Holiday Inn Airport - Portland. Plan your stay today and experience the best of Portland.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 505 reviews
Cleanliness: 7.46
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 7.93
B
Bryce
6
Pros:

Front Desk was not very helpful or did they acknowledge my status. Dinning was not great if you want to watch a MLB play off game. TVs in the room work half the time. Upgrade offered seemed like a down grade.

2025-10-12 • via Nuitee
S
Scott
10
Pros:

Quick shuttle ride was nice after a late flight. Holiday Inn was fantastic.

2025-10-12 • via Nuitee
M
Marcos • partner
8
Pros:

Weird smell in 1st/lobby area, parking not free

2025-10-11 • via Nuitee
L
Linet
8
Pros:

Great front desk staff service

2025-10-11 • via Nuitee
B
Brandi • family
10
Pros:

I didn’t like the idea that I had to pay $16 a day for parking I’ve never heard of any hotel paying to park unless you were actually parking to catch a plane then that’s understandable but I only stayed the night and then you have to pay $16 for the not free continental breakfast per person

2025-10-10 • via Nuitee
G
Gabrielle
4
Pros:

Room was clean, breakfast attendants were very kind. There is a shuttle to and from the airport. Another shuttle is advertised on their website but its just that, an ad. You have to figure out the company and contact them. Despite pre booking, there was a $50 per day incidental which was not made known, again per day. Ended up using some of that for frozen and pantry food from the hotel, since I couldn't use that $100 for good food around town, and my card was charged upon check, not checkout. The hotel isn't very fancy or new looking. Its a jaunt to the nearest bus stop to get around town. A/C and heating work well. The room was decent and the bed was clean, the bathroom was stocked with small hotel essentials. I traveled all the way from South Texas and definitely would have second guessed my stay there based on comfort, cost and convenience.

2025-10-09 • via Nuitee
N
Nichole
10
Pros:

Great customer service

2025-10-08 • via Nuitee
J
Joseph • partner
2
Pros:

Was close to the airport but thats the only plus, it was dirty almost every wall looked like it was dirty or has random paint brush strokes. Our room smelled like cigarettes and the sheets had stains on them. Would never set foot in here again

2025-10-08 • via Nuitee
S
Steve
8
Pros:

No ski facilities

2025-10-08 • via Nuitee
R
Roger
10
Pros:

Convenient to airport

2025-10-07 • via Nuitee
R
Robin
8
Pros:

Very clean rooms and bed was comfy. Staff friendly and helpful

2025-10-06 • via Nuitee
M
Malisa
10
Pros:

Great location for early flights

2025-10-06 • via Nuitee
N
Ned • partner
8
Pros:

Front desk staff....excellent, especially the (male) mgr.

2025-10-06 • via Nuitee
R
Ron • partner
10
Pros:

Front desk clerk was friendly and professional, check in was a breeze. Room was clean and comfortable however the walls in the hallway need to be painted or have new wallpaper hung, very shabby looking.

2025-10-06 • via Nuitee
M
Margarito • family
4
Pros:

You have to pay for parking, breakfast, coffee. Nothing is complimentary.

2025-10-06 • via Nuitee
T
Tori • family
10
Pros:

Staff was friendly, helpful, quick.

2025-10-06 • via Nuitee
D
DENISE MICHELLE • partner
4
Pros:

I reserved a king bed with mountain view and got a view of industrial parking lot...no mountain view. When I questioned female at front desk she acted very put out that I questioned her about getting the room I reserved. She offered me aroom on higher floor with 2 double beds or $30 refund. I took the $30 off. They had no access to any water in hotel other than tap water! The frt desk attendant said they were running lot on water?!? They area the hotel is in is not what was advertised..Very unsatisfied!

2025-10-05 • via Nuitee
E
Eric • partner
2
Pros:

Booked a queen room and got put in room with double beds. Had to request a room change and they used the excuse that they had an event and that’s why they put me in the double bed room. Very frustrating because we had a lot of luggage we had to tote back and forth. Was told we had to pay $12 just to park in the parking lot which makes no sense and the shower head was terrible with almost no pressure.

2025-10-05 • via Nuitee
E
Edward P
10
Pros:

The rooms are very nice, the staff helpful, breakfast is good, other amenities are a plus.

2025-10-05 • via Nuitee
R
Rebecca • partner
8
Pros:

N/A

2025-10-05 • via Nuitee