Holiday Inn Hotel French Quarter-Chateau Lemoyne by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (1089 reviews)
301 Dauphine Street , New Orleans , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited amenities
Restaurant service issues

Categories

Cleanliness
8.08
Some reviews indicated dated carpets and issues with restaurant service.
Service
9.05
General sentiment is very positive about the staff's hospitality.
Location
9.09
Multiple reviews praised the excellent location and proximity to attractions.
Room Quality
8.54
Reviews mentioned good room conditions, though some found prices high.
Amenities
8.07
Limited amenities noted, like lack of microwave and gym.
Value for Money
8.03
Most reviews indicate that while it's expensive, the location makes it worth it.
Food and Beverage
8.58
Breakfast received positive mentions, though some desired more options.
Overall Experience
8.55
General sentiment is positive, with a desire to return noted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:07

Property Description

Exquisite Charm and Modern Comforts

Historic Elegance: Immerse yourself in the charm of exposed brick walls and historic architecture at Holiday Inn Hotel French Quarter-Chateau Lemoyne, located just steps away from the vibrant Bourbon Street.

Luxurious Amenities: Relax in style with chaise lounge chairs, compact refrigerators, and single-cup coffee makers in every room. Enjoy entertainment on a flat-screen cable TV or opt for a room with a balcony overlooking the picturesque French Quarter.

Relaxation Oasis: Unwind in the courtyard garden, take a dip in the heated outdoor pool, or socialize in the inviting seating areas. Experience tranquility and comfort in the heart of the lively French Quarter.

Book your stay now and indulge in a perfect blend of history and modernity at Holiday Inn Hotel French Quarter-Chateau Lemoyne!

Important information:

Please note that for rooms with breakfast included, a coupon redeemable for breakfast in the hotel restaurant is provided. Limit 20 US dollars per room per day.

There is a $50 per night incidental fee applied at check in. Can not be a prepaid card or cashGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 46 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1089 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Alastair • couple • us
9
Lack of dining staff impacted stay. .
Pros:

Convienent

Cons:

Looking a little tired. Waited 1 1/2 hr for breakfast after we ordered. No staff. No extractor fan in bathroom so room got muggy.
Would like an area with comfortable seating to sit and read. Front area not comfortable and only dining chair in room.

2026-05-22 • via Nuitee
G
Gavriel Shosh • couple • il
8
Cons:

כל בוקר לקרוא לאיש אחזקה שיתקן את הניאגרה

2026-05-22 • via Nuitee
K
kapela • extended_group • us
10
Great location and friendly staff made the stay enjoyable and exceeded my expectations.
Pros:

Staff was extremely friendly and helpful. They made the stay more enjoyable and were accommodating.

Cons:

n/a

2026-05-17 • via Nuitee
S
SALLE-PIERRET • Friends getaway
4
Not very well
Pros:

When making our reservation, we were unaware of the practice of charging additional fees. We booked 2 rooms for 3 nights but were forced to pay an extra $166 for items we did not want. I consider this to be an abusive practice; furthermore, the bathroom door makes it difficult to access the room.

2026-05-13 • via Tripadvisor
J
J1098YJcalebb • Couples
2
DO NOT STAY HERE
Pros:

My wife and I booked a stay through Booking.com and later needed to adjust our check-in date. We notified Booking.com, and they confirmed that they had communicated the change directly to the hotel. Despite this, the hotel failed to update our reservation and ultimately canceled it when we did not arrive on the original check-in date.

When we arrived to check in, we were informed that our reservation had been canceled, we were charged a no-show fee, and we were left with no option but to book a less desirable room at a higher rate. Not only was this frustrating, but it significantly impacted what was supposed to be a special trip for us.

We explained the situation to the front desk staff and provided proof that Booking.com had notified the hotel of our updated arrival date. Unfortunately, our concerns were dismissed, and we were told there was nothing they could do. The front desk associate advised us that the General Manager, Salman, would be available the following day to discuss the matter.

The next morning, I attempted to meet with Salman in person, but was told he was in a meeting until 10:00 AM. When I returned at that time, he still refused to come out and speak with me directly. Instead, we were forced to communicate through the front desk associate, who acted as a messenger between us. I was assured that Salman would call me by the end of the day to address the situation, but I never received that call.

Overall, the experience was extremely disappointing. Not only did the hotel mishandle our reservation, but no one seemed willing to take responsibility or make any effort to correct the situation. The lack of accountability, communication, and basic customer care turned what should have been an enjoyable stay into a frustrating and stressful experience.

2026-05-12 • via Tripadvisor
L
Laurie • solo_traveller • au
10
2026-05-12 • via Nuitee
B
Brodnax • couple • us
10
2026-05-11 • via Nuitee
A
Alyson • extended_group • us
6
2026-05-09 • via Nuitee
M
Meltem • solo_traveller • tr
9
2026-05-09 • via Nuitee
T
Tammie • extended_group • us
8
It was fun!!
Pros:

Perfect spot

Cons:

Wasn’t very clean

2026-05-08 • via Nuitee
P
Patrick • couple • us
10
I liked it so much I will book again!
Pros:

Great location and staff. I liked the hotel itself, cool, old hotel.

Cons:

The carpet is in bad shapae and could use a coat of fresh paint.

2026-05-07 • via Nuitee
T
Tanja • couple • ch
5
Pros:

Hotel war super Zentral
Das Preisleistung zu Teuer

Cons:

Haben mit Frühstück gebucht und haben
Es trotzdem bezahlen müssen. Nur eine Ermässigung von 15$ erhalten . Und der Valetparking auch viel zu teuer. Man musste Ihn nehmen da es keine Parkmöglichkeit in der Nähe gab

2026-05-04 • via Nuitee
R
Robert • couple • us
8
A good location in the French quarter.
Pros:

The hotel location is very good, right in the French Quarter. Our room faced a side street which was usually quiet. The lobby had a nice flavored water machine which was handy considering how hot it was outside. The bathroom had ample room by the sink for our toiletries.

Cons:

The carpets were dingy. The air conditioning blew down on the bed, making to harder to sleep. We had ants and little bugs in our room. The restaurant was under-staffed and over-charged us.

2026-05-03 • via Nuitee
R
Robert • couple • us
10
Loved the southern hospitality location pool and restaurant.
Pros:

Location hospitality facilities staff.

Cons:

Nothing.

2026-05-02 • via Nuitee
M
Misty • couple • us
10
Loved it & would stay again!
Pros:

The corner room was AMAZING

Cons:

The breakfast included was not communicated effectively.

2026-05-01 • via Nuitee
L
Lena • solo_traveller • dk
9
2026-04-23 • via Nuitee
D
Donald • family_with_children • us
10
Pros:

everything

Cons:

nothing

2026-04-21 • via Nuitee
J
James • couple • us
9
2026-04-21 • via Nuitee
S
sophie • solo_traveller • gb
7
Great stay
Pros:

Space, cleanliness, staff, breakfasts, coffee machine, free sparkling water

Cons:

Bedrooms and corridors a little tired. Could do with more light in bedroom and hooks for coats etc

2026-04-17 • via Nuitee
D
Diane • extended_group • us
10
We would definitely choose your establishment again.
Pros:

The location was excellent, it was very clean and the staff was very friendly

Cons:

Nothing

2026-04-16 • via Nuitee