DoubleTree by Hilton St. Louis at Westport

Hotels
Doubletree by Hilton
7.6 (267 reviews)
1973 Craigshire Road , Maryland Heights , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Uncleanliness
Outdated facilities
Poor food options

Categories

Cleanliness
6.85
Several mentions of unclean areas and outdated conditions.
Service
8.85
The staff is frequently noted as friendly and helpful.
Location
8.85
Convenient location noted in multiple reviews.
Room Quality
6.85
Outdated facilities mentioned, impacting overall room experience.
Amenities
7.85
Basic amenities provided but limited options noted.
Value for Money
7.85
Price does not match quality expectations based on reviews.
Food and Beverage
6.85
Poor breakfast options and restaurant not operating.
Overall Experience
6.85
General dissatisfaction with maintenance and condition of hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Convenient Location
Located just off motorway I-270 and only 10 km from Lambert St. Louis International Airport, Doubletree Hotel St. Louis at Westport offers easy access for travelers.

Entertainment and Business Complex
Situated 2 blocks away from the vibrant Westport Plaza, guests can explore entertainment options and conduct business activities conveniently.

Relaxation and Dining Options
Guests can unwind by taking a dip in the indoor pool or staying active in the fitness centre. For dining, the on-site Copperfield's restaurant offers delicious meals, and the lounge is perfect for enjoying a relaxing drink.

Book your stay at Doubletree Hotel St. Louis at Westport for a perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 267 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 6.85
G
gustavo solo_traveller us
7
Pros:

The staff.

Cons:

It was clean but it could of been cleaner.

2026-04-18 via Nuitee
D
Danielle family_with_children us
8
2026-04-13 via Nuitee
R
Roger solo_traveller us
7
They swipe my card three times
Pros:

It was clean and quiet, comfortable bed and pillows.

Cons:

The tallest was too low the first room smell like mildew. The second one was nice and the buffet was too expensive.

2026-04-06 via Nuitee
J
John couple us
7
Pros:

Staff was great experience (Mikey) was the best worker at the front counter.

Cons:

The stay overall was good. Had to switch rooms due to some issues with the room curtains, bathroom shower items not mounted to the wall and A/C rattling. The pool (indoor) was a huge reason my wife wanted to stay there. No pool time, under maintenance, water was very merky or couldy.

2026-03-15 via Nuitee
A
Amanda couple us
9
2026-02-26 via Nuitee
Y
yusei solo_traveller jp
6
2026-01-28 via Nuitee
L
lori family_with_children us
6
2026-01-20 via Nuitee
J
Jessica family_with_children us
9
It was a nice weekend splurge but would probably not spend so much next time.
Pros:

Comfortable beds. Clean room. Nice atmosphere even when a little crowded in the lobby.

Cons:

Having to pay for breakfast. The room was $219 for 1 night. One would hope breakfast could be included.

2026-01-19 via Nuitee
J
Jayan solo_traveller lk
10
Great
Pros:

Clean and convenient

Cons:

Nothing

2026-01-19 via Nuitee
N
Nakeesha couple us
8
2025-12-23 via Nuitee
M
Melvin family_with_children us
10
2025-12-17 via Nuitee
J
Jose family_with_children us
1
Pros:

Staff

Cons:

Very outdated bathtub was broken not to Hilton standards

2025-11-17 via Nuitee
R
Raul family_with_children us
9
Genial
Pros:

Todo estuvo genial

Cons:

No, todo estuvo muy bien

2025-10-24 via Nuitee
A
Anuj solo_traveller us
2
Cons:

carpets had stains, bathroom was not clean, the windows were so bad you couldn't see anything outside and had not been cleaned in years

2025-10-23 via Nuitee
D
Donna family_with_children us
10
It was great!
Pros:

Location

Cons:

Can’t think of anything

2025-10-18 via Nuitee
3
328aryaa Couples
10
Fantastic
Pros:

Delicious and nice place to visit must visit place.. good atmosphere , nice ambiance. Good for family and couples nice service good rooms value for money

2025-10-15 via Tripadvisor
M
Michelle
4
Pros:

Air unit/fan was super loud, woke me up. Bed was incredibly uncomfortable. They use a texting service to check in and asked me to rate the stay, I did-heard nothing.

2025-10-03 via Nuitee
E
Erica couple us
9
2025-10-02 via Nuitee
K
Krystal couple us
8
2025-10-02 via Nuitee
L
Laura
10
Pros:

The property was very nice however, my main kudos goes to the staff. There was a plumbing issue. They got me to another room and will refund a one night‘s stay

2025-09-29 via Nuitee