Wyndham Garden Westlake

Hotels
•
Wyndham Hotels & Resorts
6.5 (1207 reviews)
1100 Crocker Road , Westlake , us
+1 440-871-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
No complimentary breakfast
Outdated furnishings

Categories

Cleanliness
5.58
Several reviews mentioned dirty furnishings and issues with cleanliness.
Service
7.55
Staff was described as friendly, but some reviewers experienced poor service responsiveness.
Location
8.59
Multiple reviews praised the location as ideal for access to entertainment.
Room Quality
6.04
Some reviews brought up issues with worn out furnishings and comfort.
Amenities
6.07
Amenities were satisfactory, but there were complaints about missing items and outdated features.
Value for Money
6.03
Some guests felt the hotel wasn't worth the price they paid.
Food and Beverage
5.58
Complaints about no breakfast or that it was not complimentary.
Overall Experience
6.55
Mixed reviews with some positive elements but several frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Convenient Location

Located just off Interstate 90 in Westlake, our hotel offers easy access to the Crocker Park entertainment complex and is a short drive from the Rock 'n' Roll Hall of Fame and Cleveland city center.

Amenities

Enjoy complimentary WiFi access, free on-site parking, and free local calls during your stay with us.

Nearby Attractions

Explore the nearby Cedar Point Amusement Park, just a 45-minute drive away, for a day of family fun.

Ready to experience comfort and convenience in Westlake? Book your stay at the Inn of Westlake today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 46
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 1207 reviews
Cleanliness: 5.58
Service: 7.55
Location: 8.59
Room Quality: 6.04
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 5.58
Overall Experience: 6.55
C
Charlie • couple • us
9
2026-08-15 • via Nuitee
J
Jose • family_with_children • us
9
Es buena!
Pros:

Es muy bueno!

Cons:

Que la abitaciones necesitan mas limpienza 😔

2026-08-15 • via Nuitee
A
Anthony • couple • us
4
2026-08-11 • via Nuitee
C
Chris • family_with_children • us
3
Horrible worst ever
Pros:

Nothing will never stay there again. Worst hotel I have even been to

Cons:

Broken toilet holder. Broken lamp, broken security latch, room dirty, person bleeding at pool. EMT’s came but no staff from hotel showed up. Was bleeding in the hot tub. Literally not worth what I paid

2026-08-10 • via Nuitee
E
Eric • family_with_children • us
3
Cons:

Room security is totally lax

2026-08-07 • via Nuitee
K
Kareem • solo_traveller • us
1
Pros:

Nothing

Cons:

I checked in to a room, I walked in the room wasn’t clean there was a plate full of food from the breakfast bar from the guest was before me.
They moved me to another room it smelled like an ashtray and the bathroom sink was full with a black water. There was some kinda leak in the room as well the whole carpet was wet.

2026-08-06 • via Nuitee
P
Phil • extended_group • us
10
2026-08-05 • via Nuitee
R
Robert • solo_traveller • us
10
Great Value with all the amenities.
Pros:

I really like how the rooms are build around the pool that gives you a courtyard and the staff, from Front Desk, to Housekeeping, to Restaurant everybody was amazing. The mornings they have a full buffet, it is excellent, but I think that is only on the weekends.

Cons:

If you are traveling without a car, getting food delivered can be very expensive; one day I actually spend more on food than the room a day.

2026-08-05 • via Nuitee
C
Cole • solo_traveller • us
6
Pros:

I liked the property itself, loved the pool being inside it was a little dated, carpet was dirty

Cons:

Needs alot of updating

2026-08-05 • via Nuitee
E
Ed • couple • us
1
Will not go back.
Pros:

Price and location.

Cons:

There 3 nights and did not clean room once. Tub drained very slow. Desk chair had cracks in it. Room was very dark. Air conditioner was noisy. Overall facility was very aged.

2026-08-04 • via Nuitee
A
Amanda • solo_traveller • us
5
2026-08-04 • via Nuitee
A
Annmarie • family_with_children • us
4
I loved the price, but would not stay here again because of the bathroom mess.
Pros:

It was quiet.

Cons:

The bathroom was gross. There was a used towel on the back door hook and the shower curtain was very moldy and had quite a bit of hair on it.

2026-08-04 • via Nuitee
E
Elizabeth • solo_traveller • us
8
2026-08-03 • via Nuitee
M
Maksym • solo_traveller • ua
10
2026-08-03 • via Nuitee
R
Russell • family_with_children • us
8
Took care of our needs.
Pros:

Staff were friendly and helpful.
Parking was easy.

Cons:

Would have liked summer weight covers on bed and a choice of pillow sizes.
It was not clear when I booked that breakfast was not included.

2026-08-03 • via Nuitee
N
Nevila • solo_traveller • al
8
Pros:

It was a good hotel. Nice location

2026-08-03 • via Nuitee
L
Lacey • solo_traveller • us
5
Okay, but won't stay again.
Pros:

Friendly front desk staff.

Cons:

Beds were uncomfortable, the shower didn't drain well so you were standing in water while showering. The carpet part of the floor was dirty. The breakfast cost 12.99 per person and isn't that good. On the second night we were there we had someone trying to get in our room late at night as well. I definitely won't stay there again.

2026-08-02 • via Nuitee
D
Derin • solo_traveller • us
10
2026-08-02 • via Nuitee
D
Derin • solo_traveller • us
10
I love this Place
Pros:

I Really Enjoy the Pool

Cons:

Nothing

2026-08-02 • via Nuitee
N
Noah • extended_group • us
4
2026-08-02 • via Nuitee