Wyndham Garden Westlake

Hotels
•
Wyndham Hotels & Resorts
6.5 (1217 reviews)
1100 Crocker Road , Westlake , US
+1 440-871-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
No complimentary breakfast
Outdated furnishings

Categories

Cleanliness
5.58
Several reviews mentioned dirty furnishings and issues with cleanliness.
Service
7.55
Staff was described as friendly, but some reviewers experienced poor service responsiveness.
Location
8.59
Multiple reviews praised the location as ideal for access to entertainment.
Room Quality
6.04
Some reviews brought up issues with worn out furnishings and comfort.
Amenities
6.07
Amenities were satisfactory, but there were complaints about missing items and outdated features.
Value for Money
6.03
Some guests felt the hotel wasn't worth the price they paid.
Food and Beverage
5.58
Complaints about no breakfast or that it was not complimentary.
Overall Experience
6.55
Mixed reviews with some positive elements but several frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Convenient Location

Located just off Interstate 90 in Westlake, our hotel offers easy access to the Crocker Park entertainment complex and is a short drive from the Rock 'n' Roll Hall of Fame and Cleveland city center.

Amenities

Enjoy complimentary WiFi access, free on-site parking, and free local calls during your stay with us.

Nearby Attractions

Explore the nearby Cedar Point Amusement Park, just a 45-minute drive away, for a day of family fun.

Ready to experience comfort and convenience in Westlake? Book your stay at the Inn of Westlake today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 46
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 1217 reviews
Cleanliness: 5.58
Service: 7.55
Location: 8.59
Room Quality: 6.04
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 5.58
Overall Experience: 6.55
T
Timothy • couple • us
1
Disgusting rooms, mice and cockroaches
Pros:

Nothing

Cons:

Cockroaches and mice in rooms

2026-10-31 • via Nuitee
J
Jason • solo_traveller • us
7
It’s ok nothing special
Pros:

The location and ease of access

Cons:

The bar and restaurant are poor as far as hours, food, menu and decor.

2026-10-31 • via Nuitee
H
Helms • family_with_children • us
2
Would not stay there again.
Pros:

We went there for a surprise party that would only be a few minutes from here. From check in through check out I have nothing good to say. I heard the staff talking about kids in the hot tub and couldn't locate the parents; someone threw up in the pool; everything smelled horrible including the sheets. There were stains on the towels and hairballs. My sister's towel bar with all her clean towels fell to the ground. My cousin was staying there and left after Friday night because it was so bad. Woken up in the middle of the night both nights due to noise. My sister thought it was a gunshot. Horrible all around unfortunately. Thought Wyndhams were better than this.

Cons:

See above for all the things that I didn't like. I'm not going to rewrite it here. Sorry.

2026-10-29 • via Nuitee
R
Ramme • family_with_children • us
1
Very disappointed for the money i paid
Pros:

Terrible service from start to finish. After getting my room key, nobody explained where to go or how to find my room. Once I finally got there, I was extremely disappointed. The wallpaper was peeling off the walls, and the chair was beat up and worn out. Definitely not what I expected when paying for a hotel room. Very disappointing experience!

2026-10-29 • via Nuitee
B
Branden • couple • us
10
2026-10-25 • via Nuitee
K
KIMELA • couple • us
1
Cleanliness is next to Godliness
Cons:

The hallways were filled with useful linens and trash when I checked in at 6:30 pm and was there until 10pm the trash was still there when I checked out at 6:30 am

2026-10-24 • via Nuitee
J
Jasmine • couple • us
5
Pros:

Location was nice, near shopping and restaurants

Cons:

Entering room that was occupied by another guest

2026-10-22 • via Nuitee
D
Dana • solo_traveller • us
1
There was next to customer service. The facilities were not clean. It was damage to the bathroom in adequate or damage g
Pros:

Location was nice.

Cons:

The lack of customer service. No towel of sheet changes for a 6 day stay!

2026-10-19 • via Nuitee
C
charles • family_with_children • us
4
Cons:

Door locks were broken
Trash in room from previous occupancy
Property didnt do anything about underage drinking in the pool area

2026-10-18 • via Nuitee
J
Jeremy • couple • us
10
Pros:

Excellent

2026-10-18 • via Nuitee
M
Michelle • couple • us
5
Pros:

Surrounded by a lot of shopping plazas and food.

Cons:

The hotel has an awful smell when exiting the elevators. The rooms were not clean properly. We only stayed because we literally couldn’t find anywhere else that had available rooms or airbnb last minute. We were moved to a different room which wasn’t no better and at that point we just ended our trip early. We were offered to be moved again and at that point we were over the moving.

2026-10-16 • via Nuitee
E
Eduardo • solo_traveller • us
8
Muy buen lugar el personal excelente todo limpio
Pros:

Todo fue genial

Cons:

El desayuno que tuvo un costo adicional

2026-10-16 • via Nuitee
K
Kimberly • solo_traveller • us
7
Needs to be cleaner and updated
Pros:

I like staying in the rooms connected to the pool area

Cons:

I was nothappy with the cleanliness.
I bought Clorox wipes to c clean

2026-10-14 • via Nuitee
J
Jason • couple • us
7
It feels like a motel not a hotel
Pros:

The location

Cons:

The food is bottom grade and the place feels old sorta of like a morgue

2026-10-12 • via Nuitee
J
Jeremie • family_with_children • us
6
2026-10-08 • via Nuitee
S
Scott • solo_traveller • us
5
Next time I’ll look for another hotel when staying in this area
Pros:

Location worked well for me.

Cons:

Elliptical broken. Most ice machine broken.

2026-09-19 • via Nuitee
E
Ervis • couple • us
10
2026-09-16 • via Nuitee
E
Euler • extended_group • us
7
Decent
Pros:

Would love to see a bit more of cleaning in the room

Cons:

Mattress was too soft. A bit uncomfortable

2026-09-14 • via Nuitee
T
Tamieka • family_with_children • us
4
Pros:

The places looked clean

Cons:

The pool water was cold couldn’t enjoy it. The size of the pool was also small. Misleading advertisement on the website. I had paid for the room before I came the company should had added accidental fee when I checked out. I shouldn’t been blindsided. The bed was hard but the pillows were soft. The room was small.

2026-09-14 • via Nuitee
D
Divia • solo_traveller • us
8
2026-09-13 • via Nuitee