Holiday Inn Phoenix-Mesa Chandler by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (421 reviews)
1600 South Country Club Drive , Mesa , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.76
Several reviews mentioned that the bathroom needed repairs and cleanliness issues were identified.
Service
9.23
Most reviews highlighted excellent service from staff, especially in the breakfast area.
Location
8.77
Centrally located with easy access to major routes. Positive mention of convenience.
Room Quality
7.22
Rooms were noted as needing rehabilitation; issues with old fixtures were identified.
Amenities
8.25
Amenities were adequate, though the pool was described as being dirty.
Value for Money
7.71
Some guests felt the price was too high given the room quality.
Food and Beverage
8.26
Breakfast received positive remarks for quality and service, but some meals were mediocre.
Overall Experience
8.43
Overall experience was positive despite a few concerns, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:02

Property Description

Convenient Location and Modern Amenities

Nestled in Mesa, Arizona, the Holiday Inn & Suites Phoenix-Mesa-Chandler offers a prime location for business and leisure travelers. With proximity to downtown Phoenix, this hotel boasts contemporary in-room facilities like high-speed internet, ensuring a comfortable stay.

Fitness and Relaxation Options

Guests can maintain their fitness routine at the 24-hour gym or unwind by the expansive outdoor pool. The perfect blend of exercise and relaxation awaits at this IHG Hotel.

Proximity to Corporate Offices and Local Attractions

Ideal for corporate guests, the hotel is situated near major company offices including Boeing and Intel. Moreover, easy access to Highway 60 allows for seamless exploration of nearby attractions like the Scottsdale Fashion Square Mall and the Phoenix Convention Center.

Ready to experience comfort and convenience at the Holiday Inn & Suites Phoenix-Mesa-Chandler? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

8.2
Based on 421 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
C
Christina couple us
1
Our whole 4th of July weekend was ruined.
Pros:

We got there and they were having a party with a DJ so we did not stay. We were renting the room to enjoy the amenities which included the pool, but it was full of people partying.

Cons:

We didn't stay because they were having a party a pool party for the public with a $10 fee and we did not get our refund back.

2026-07-07 via Nuitee
L
Lisa solo_traveller us
10
A nice clean place. No complaints.
Pros:

The location was near where I was meeting family the next day. There was several places to eat close by plus there was a restaurant in the hotel for breakfast and dinner. I did not eat there so I can not comment on it. They had a nice pool area. The rooms were very clean and comfortable. The staff at check in was nice and made me feel welcomed. Air condition in room work great. I would definitely stay there again if I am ever in the town.

Cons:

There really was not any thing I did not like about the place. I only stayed one night. The outside of the building looked a little dated but the inside was beautiful and the rooms was very nice. The location seen to be in a safe place with plenty of lighting in parking lot.

2026-06-28 via Nuitee
N
nicklF4024CS Business Vista, California
8
Good Beds and AC
Pros:

Comfortable bed and good pillows. Great A/C. The curtains did not keep the light out, but minimal issue.

2026-06-26 via Tripadvisor
Z
ZOTICO LUIS extended_group br
9
2026-06-26 via Nuitee
L
Lisanne Beeman solo_traveller us
6
2026-06-22 via Nuitee
J
Julianne68 Couples Branson, Missouri
10
Every Hotel Needs An Eric!
Pros:

We booked online for our trip to tombstone, stayed the night when we flew into Phoenix and the night when flying out of Phoenix. We picked the absolutely wrong place to stay and realized it before we even pulled in the parking lot of a super eight in downtown Mesa.! BEWARE👎
It was already 130 in the morning when we arrived at the Holiday Inn to find out the room rates. Guy at the desk named Eric was so kind and understanding and made sure we got an overnight there with him safely without gouging us on price. Every hotel lobby should have and Eric as a customer’s first contact to a hotel👏
I hope he is valued by his employers as he should be!
Since I can’t upload a video and I don’t have a photo of Eric at 1:30 in the morning, I will just add that to
social media with it. #

2026-06-17 via Tripadvisor
R
Ruben family_with_children us
10
Exelete
Pros:

La habitación muy cómoda limpia y la alberca

2026-06-16 via Nuitee
E
EllenH602 Solo travel Grand Junction, Colorado
2
Worst hotel night ever
Pros:

It is apparently totally acceptable for large groups of people to play music at top volume, yell, scream and laugh in the hallway all night long. A call to the front desk yielded nothing. A security guard was supposed to come upstairs to quiet things down after I called the front desk and nothing changed. 1:30 am and not a care in the world about this ridiculous behavior. Don’t stay here. I’ve never experienced a worse night in a hotel in my life.

2026-06-14 via Tripadvisor
R
Ronda couple us
8
2026-06-09 via Nuitee
N
Nastassia couple us
9
Pros:

Such a beautiful hotel, so nice and comfortable

Cons:

The noise at something from people at the pool. They were right outside of our room.

2026-06-08 via Nuitee
J
Joyce solo_traveller us
10
2026-06-07 via Nuitee
A
Alex Marquez solo_traveller us
10
Pros:

Spacious rooms

Cons:

Nothing

2026-06-02 via Nuitee
J
jessla2013 Solo travel Bisbee, Arizona
8
Motorcycle business
Pros:

Great location.....better food.

2026-05-31 via Tripadvisor
J
justin couple us
9
2026-05-31 via Nuitee
M
Maridy solo_traveller us
10
2026-05-29 via Nuitee
M
meza family_with_children us
7
2026-05-26 via Nuitee
S
Samuel family_with_children us
5
It was ok not impressed with the remodel since the last time we stayed there
Pros:

The bed was comfortable

Cons:

The bathroom door did not lock, the pool was supposed to be a heated pool and was ice cold and very dirty. No towels by the pool area

2026-05-18 via Nuitee
T
T9608XCyannickp Family
2
LOUSY LOUSY LOUSY - AVOID HOLIDAY INN
Pros:

Stop staying at Holiday Inns. Even if you book a room for more than two people and pay extra for the third person which also includes breakfast, they will refuse to serve breakfast for the additional. You have to extra pay it, even if you show it to them BLACK ON WHITE that you booked THREE PEOPLE INCLUDING BREAKFAST FOR T H R E E P E O P L E!!!! You guys SUCK!!!! Then they are the ONLY chain in the US that will not let you check in earlier than 3PM, they don't even care about who you are, it's a strict NO prior to 3pm. So the entire day is already lost.
Also, they will not clean your room even if you request it.
NEVER AGAIN HOLIDAY INN, WHAT A PATHETIC HOTEL CHAIN!!!!!

2026-05-17 via Tripadvisor
D
David solo_traveller us
1
Pros:

Booking.com was untruthful and not empathetic.
Bad to use

Cons:

Honesty of company. Don't use

2026-05-13 via Nuitee
J
Joan solo_traveller us
8
2026-05-13 via Nuitee