SureStay by Best Western Sunnyvale Silicon Valley

Hotels
•
SureStay Hotel by Best Western
7.6 (162 reviews)
1280 Persian Dr , Sunnyvale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Pets allowed
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Quiet location
Spacious rooms
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
4.73
Numerous complaints about dirty rooms and facilities.
Service
8.7
Some service issues mentioned, but overall check-in was efficient.
Location
9.74
Convenient location near Levi Stadium.
Room Quality
7.69
Rooms spacious but issues with cleanliness and noise.
Amenities
7.72
Mixed reviews on breakfast quality and facility upkeep.
Value for Money
8.18
Low priced hotel but cleanliness issues affect perceived value.
Food and Beverage
5.73
Breakfast was limited and not satisfactory.
Overall Experience
8.3
Overall experience reflects some positives, but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:37

Property Description

Convenient Location and Nearby Attractions

The Quality Inn hotel is strategically located near Levi's Stadium, California's Great America, and the Santa Clara Convention Center, making it a prime choice for leisure and business travelers alike. Situated in the heart of Silicon Valley, guests have easy access to key landmarks such as Kaiser Santa Clara, Google Sunnyvale Campus, Winchester Mystery House, and Stanford University.

Complimentary Breakfast and Amenities

Start your day right with a complimentary hot breakfast and indulge in free coffee, tea, fruits, and candy available in the lobby throughout the day. Take advantage of additional perks like free local calls, a fitness center, outdoor heated pool, and free high-speed Internet access to enhance your stay.

Well-Equipped Guest Rooms and Services

Relax in well-appointed guest rooms featuring essential amenities such as refrigerators, microwaves, coffee makers, and DVD players. Benefit from the convenience of on-site laundry facilities, free DVD rentals, and access to the fully equipped business center for all your work needs.

Book now for a memorable stay at the Quality Inn hotel and experience comfort and convenience at its best.

Important information:

Please note: Pets are only allowed in pet friendly rooms. The property allows pets up to 25 lbs and there is a maximum of 2 pets per room. There is a pet fee per pet per night. Please contact the property for details.

The guest's credit card will be authorized for the full amount of room and tax 2 days before the date of arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Jan 18, 2026 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 162 reviews
Cleanliness: 4.73
Service: 8.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 5.73
Overall Experience: 8.3
C
Colin • solo_traveller • gb
6
2026-02-10 • via Nuitee
S
schmidt • couple • us
7
2026-01-31 • via Nuitee
J
John • couple • us
8
2026-01-28 • via Nuitee
B
Brian • solo_traveller • us
10
2026-01-25 • via Nuitee
S
Syndee • couple • us
9
2026-01-19 • via Nuitee
W
William • solo_traveller • us
8
Would stay there again
Pros:

Comfortable bed

Cons:

No elevator

2026-01-18 • via Nuitee
J
Jeremy • couple • us
10
2026-01-16 • via Nuitee
S
Sarah • couple • us
1
I wouldn't stay here again.
Pros:

It's quiet even though it's off of the freeway

Cons:

This place is disgusting. We're talking everything from dirty mirrors upon entering our room to bathtubs that don't empty. Our coffee pot had a used pod in the water tank. There's holes throughout the building and the toilets flush really loud so if you plan on sleeping and have someone who frequently urinates throughout the night, you're not going to get a wink in. I wouldn't stay here again. It's filthy.

2025-12-15 • via Nuitee
H
Hernández • couple • us
10
2025-12-05 • via Nuitee
W
Wilcox • couple • us
10
Clean,cute,quiet, great location
Pros:

Everything

2025-11-29 • via Nuitee
D
Daniel • couple • us
10
Cozy and comfy stay
Pros:

It was comfortable and cozy..had everything we needed and was close by tacos and gas stations for snacks. Good place nice people at the front desk. Breakfast was just ok not great

Cons:

The only thing was the ac didnt stay on it would turn on and off at times but was no big deal. Breakfast was just ok not great

2025-11-28 • via Nuitee
M
Mitchel • solo_traveller • br
7
ótima localização, preço ruim.
Pros:

Localização

Cons:

Limpeza queriam me cobrar taxa extra para limpar todos os dias o quarto, o café da manhã bem fraco.

2025-11-21 • via Nuitee
L
Lopez • couple • us
8
Pros:

Esta bien el hotel

2025-11-21 • via Nuitee
M
Melissa • couple • us
10
2025-11-19 • via Nuitee
M
Mateus • solo_traveller • br
10
2025-11-18 • via Nuitee
H
H • extended_group • us
7
Low priced hotel, good for a quick stay.
Pros:

It's a quiet location even though it is near the freeway. The hotel was easy to find with GPS. The lobby and attendant was nice and check in was quick. The rooms are spacious and clean. TV seemed new and had DirecTV service with lots of channels.

Cons:

This hotel seems to be family owned. There was a pungent smell of food and cooking was I was checking in around 7pm. The odor also filled the hallways for quite a long time. The room's main problems are the toilet makes a strange noise when flushing. All through the night, the HVAC unit kept turning on and off and the sound permeated the walls.

2025-11-10 • via Nuitee
H
H • solo_traveller • us
7
It's a good hotel, but it could use a few improvements to become great.
Pros:

It was quite easy to register and confirm the reservation. It was also fast and simple checking in at the front desk. The hotel was simple to find on GPS and there was ample parking spaces. The attendant was helpful and quickly checked me in. The room was spacious and smelled quite pleasant on entry. The room was clean and well organized. There was a nice microwave and coffee machine there too.

Cons:

The few things that could be improved was the carpet could have used a steam cleaning. The toilet made a loud noise every time it flushed. The hot water took a little bit longer than expected. The shower curtain didn't do well to block water from splashing everywhere. The shower itself should be cleaned due to the calcium deposit and hard to change spray styles. Lastly, the air conditioner and heater unit is quite loud when operating.

2025-10-29 • via Nuitee
B
Bianca • couple • au
5
Location to Levi Stadium is it. Desperate money grabbers with regards to check in early fee and tight on accessing suppo
Pros:

Location convenient

Cons:

Not particularly helpful on checking in. Want to charge $50 to check in earlier than 3pm, even within the hour. We arrived at 2.10pm and waited. They absolutely honour the 3pm rule. The reception was full of people waiting, it was game day & people were wanting to drop bags off, park cars &head to the game. Breakfast included in price but closes at 9am when checkout is 11am. It’s only cereal and paper plates/cups but no way can you access the room you are hunted out. I just tried to get a paler bowl and spoon because I had my own cereal in room. Pretty poor service considering it’s a simple gesture and convenience that’s suppose to be included.
Room was non smoking but stunk. Other than proximity to 49ers stadium it’s a never again for me.

2025-10-21 • via Nuitee
M
Martinez • couple • us
10
2025-10-21 • via Nuitee
B
Bill • partner
8
Pros:

one vegan restaurant next door which was good

2025-09-22 • via Nuitee