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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Electric vehicle charging station
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Hot spring bath
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Wine/champagne
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Coffee Shop on site
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Westin Heavenly Beds
Experience ultimate comfort in all guestrooms featuring Westin Heavenly Beds, ensuring a restful night's sleep during your stay at The Westin Tokyo.
Top-Notch Amenities for a Relaxing Stay
Indulge in the hotel's concierge service, free WiFi in the lobby, Westin Workout Fitness Studio, and a European-style spa, providing everything you need for a rejuvenating and enjoyable visit.
Culinary Delights and Entertainment Options
Satisfy your cravings at the hotel's 5 restaurants and 2 executive bars, offering a diverse range of cuisines and drinks to tantalize your taste buds. Don't miss the chance to unwind and socialize in style.
Book your stay at The Westin Tokyo now and elevate your travel experience to new heights.
An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.
Location
Guest Reviews
Desayuno
Ubicación muy lejos
We had the pleasure of staying five wonderful nights at The Westin Tokyo. It’s hard to imagine just how great this hotel is. The staff ALL go above and beyond to make your stay a pleasure. We enjoyed a varied breakfast every but I think the eggs Benedict got lost in translation one morning but made us giggle. It was nice to try all the different Japanese options. The lounge was split a couple of nights as the hotel was busy but we understood that and an hour or so having a few drinks was enough for us. We had probably one of the best meals of our six weeks trip at Teppanyaki Yebisu. The location of the hotel is excellent to explore Tokyo as it’s a short walk to the metro and has access to the many Tokyo lines so getting all over Tokyo is very easy indeed.
This is a very typical Westin - not much Japanese influence save for the toilets in the room and the breakfast buffet. The website gives you the ability to book a king or two doubles for a family of 3 but it was tight sleeping-wise. The room had plenty of space but without an additional cot or pullout couch, we were on top of each other during the night.
The breakfast buffet was recommended but we found it to be fine overall compared to other hotels in Asia. The only unique section was the onigiri where you could choose the filling - everything else was standard.
Staff was lovely and it was definitely a great location - easy (and covered/underground!) train access to a well connected train station. We felt we could get anywhere and it was refreshing to come back to a nice, clean, friendly hotel.
This is a terrific luxury hotel which is a 12 minute walk from Ebisu Metro station. Most of the walk is undercover.
Charles Jack the Australian General Manager of the hotel is a consummate professional and has done a fantastic job leading his Japanese team. It can't be easy as English is not very widely spoken in Japan.
The Hotel is of course well-appointed and has warm and welcoming staff epecially on their Executive floor with whom we had daily interactions. The rooms are spacious and maintained to the highest level.
There are tens of excellent restaurants in Ebisu, incl a branch of Da Michele Pizzeria of Naples. The restaurants are within about a 10 walk.
My wife and I enjoyed our week-long stay and can't wait to return to this amazing mega-city and sensational hotel.
This hotel was perfect for our Tokyo stay. One of the things I appreciated was that it was just like a Westin in the U.S. I know many people will mock that and say you should experience the culture of wherever you are. However, I already felt that Japan had so many unwritten rules we were expected to know, that I appreciated being able to come back and relax in a place that felt familiar. The hotel was immaculate and the service was outstanding. Anything we needed or asked for appeared in seconds. We had two king, club level rooms. They were large, bright and had views of the city. They were extremely soundproof and the black out curtains made sure the early rising sun didn’t cause more havoc for our jet lag. The club breakfast is served in a beautiful, light filled room. There is a large selection of traditional American breakfast items, as well as, a complete assortment of Japanese breakfast items. I will say though that the selection barely changed over our five night stay. There were always cabs lined up whenever we went to leave. The train station is about a ten minute walk away, which is fine. However, once you get to the station, it’s a good ten more minutes till you enter the turnstiles for the train. So do factor that into your considerations. It is set in a more quiet area of the city. We liked this but it will take you a minimum of 1/2hr to get any of the more popular tourist areas. The city is so large though and so busy that nothing is quick. We learned quickly to factor more time in to get places. However, the quiet location of the hotel does make it time costly if you want to come back mid day. We tended to leave early and not return until after dinner. Despite this, I would happily stay here again.
Most things
Concierge recommended highly a restaurant which was expensive and Oy worst meal in the 14 days we were in Japan - I have a feeling she received a kickback
I loved everything about the hotel, room , staff, hospitality and whole experience
Peaceful, lovely rooms, comfortable bed! Most other Tokyo hotel beds were rock hard.
I was shocked at the bill at the end, I’m still not sure how it cost so much, I’m actually afraid to look at the bill closely. It ended up being more than $1000 a night!?
Everything was perfect will be coming back!
Nothing
El desayuno maravilloso el personal fantastico
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