Crystalbrook Vincent

Hotels
8.8 (2377 reviews)
5 Boundary Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice views
Cons:
Rooms need deep cleaning
Pool closed during stay
Expensive for value offered

Categories

Cleanliness
8.08
Rooms need a deep clean; some guests felt cleanliness did not meet expectations.
Service
9.55
Generally positive feedback on staff being nice and helpful.
Location
10
Great location, close to restaurants and city centre.
Room Quality
8.54
Rooms generally well-rated, but some found them not upmarket for the price.
Amenities
8.57
Pool issues disappointed some guests; other amenities were appreciated.
Value for Money
7.53
Many felt it was expensive or not worth the price for the services received.
Food and Beverage
9.08
Food at the restaurant was delicious, but breakfast not included.
Overall Experience
9.07
Mixed feelings, but many enjoyed their stay and have positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:44

Property Description

Luxurious Amenities

Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

Comfortable Rooms

The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

Scenic Sun Terrace

Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

Important information:

Please note that parking spaces are subject to availability at time of arrival and cannot be pre-booked. Parking needs to be organized with reception before you drive into the parking lot. Please drive past the car park entry, directly into the hotel driveway and the property will organize your discounted parking through the reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 2377 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 9.07
K
Kallista • solo_traveller • au
10
2026-04-18 • via Nuitee
J
Jessica • couple • au
10
Pros:

Proximity to Howard Smith Wharves

2026-04-17 • via Nuitee
T
Tracey • extended_group • au
9
Top notch accomodation in superb location, we'll be back.
Pros:

Immaculate, delivered as promised..
brilliant location.

Cons:

It's a little bit pricey, I would love to hear about special deals..

2026-04-17 • via Nuitee
P
Parker • couple • au
6
2026-04-16 • via Nuitee
• couple • au
9
2026-04-12 • via Nuitee
R
Ralph • solo_traveller • au
8
2026-04-12 • via Nuitee
R
Randall • solo_traveller • au
8
Pros:

Location was great

Room was great

Cons:

Details entered incorrectly, had a different vehicle for parking and it seemed to be a problem to change regos.

Checking in was a very transactional process, expected more customer focused interaction

2026-04-12 • via Nuitee
J
Jacqui • family_with_children • au
10
Pros:

Great breakfast. Excellent location.

2026-04-11 • via Nuitee
N
Nara • family_with_children • au
6
Nice location
Pros:

Rooms, location, restaurants nearby were great.

Cons:

Pool facilities just ok - not warm enough for our Melbourne kids even though it was 28 degrees!

2026-04-10 • via Nuitee
R
Roos • solo_traveller • au
8
Pros:

Location is fantastic and design of hotel is nice.

Cons:

Rooms are not very spacious and probably not quite worth the money we paid.

2026-04-09 • via Nuitee
W
William • couple • au
10
2026-04-09 • via Nuitee
T
Tanya • couple • au
10
Fabulous location, love the art work, pool, views.
Pros:

Location and art work

2026-04-09 • via Nuitee
L
Liz • family_with_children • au
8
Pros:

Breakfast was not the best, short staff, but the ones who worked did their best.

Cons:

No tissues supplied.

2026-04-07 • via Nuitee
S
Sonia • extended_group • au
10
Incredible weekend visit to rest and recharge. Hotel was like an urban oasis.
Pros:

The hotel aesthetic and design was beautiful. Room view was amazing. Pool facilities were stunning.

Cons:

There is nothing I disliked.

2026-04-06 • via Nuitee
T
Tennille • couple • au
9
Good
Pros:

Location

Cons:

Paid to watch sport on kayo and couldn’t get it to cast to the tv, even with the help of staff

2026-04-06 • via Nuitee
S
Steve • couple • au
10
2026-04-06 • via Nuitee
L
Lucy • family_with_children • au
10
2026-04-05 • via Nuitee
C
Courtney • solo_traveller • us
10
Lovely stay in the city
Pros:

So clean, brand new. Great views from room. Bathtub was perfect. Breakfast was great!

2026-04-05 • via Nuitee
S
Serrin • couple • au
8
2026-04-02 • via Nuitee
S
Serrin • couple • au
8
2026-04-02 • via Nuitee