Crystalbrook Vincent

Hotels
8.8 (2377 reviews)
5 Boundary Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice views
Cons:
Rooms need deep cleaning
Pool closed during stay
Expensive for value offered

Categories

Cleanliness
8.08
Rooms need a deep clean; some guests felt cleanliness did not meet expectations.
Service
9.55
Generally positive feedback on staff being nice and helpful.
Location
10
Great location, close to restaurants and city centre.
Room Quality
8.54
Rooms generally well-rated, but some found them not upmarket for the price.
Amenities
8.57
Pool issues disappointed some guests; other amenities were appreciated.
Value for Money
7.53
Many felt it was expensive or not worth the price for the services received.
Food and Beverage
9.08
Food at the restaurant was delicious, but breakfast not included.
Overall Experience
9.07
Mixed feelings, but many enjoyed their stay and have positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:44

Property Description

Luxurious Amenities

Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

Comfortable Rooms

The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

Scenic Sun Terrace

Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

Important information:

Please note that parking spaces are subject to availability at time of arrival and cannot be pre-booked. Parking needs to be organized with reception before you drive into the parking lot. Please drive past the car park entry, directly into the hotel driveway and the property will organize your discounted parking through the reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 2377 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 9.07
P
Peter • solo_traveller • au
10
Lovely and we cany wait to return for another treat
Pros:

Lovely location

Cons:

Nothing

2026-03-19 • via Nuitee
M
Mackenzie • couple • au
10
Pros:

Great stay

2026-03-18 • via Nuitee
A
April • couple • au
9
Pros:

Comfortable and sleek

2026-03-18 • via Nuitee
S
Steinhuber • couple • at
9
Sehr gute Lage
Pros:

Location

Cons:

Kein Bell Captain, keine Unterstützung mit dem Gepäck

2026-03-18 • via Nuitee
J
James • family_with_children • au
9
2026-03-16 • via Nuitee
J
Joey • family_with_children • au
10
Pros:

Fantastic location, walked to all the fun of HSW

2026-03-16 • via Nuitee
C
Chris • couple • au
3
2026-03-15 • via Nuitee
J
Joe • couple • au
7
Good
2026-03-15 • via Nuitee
K
Karen • couple • au
7
Beautiful comfy bed but you will leave feeling depressed if you stay for more than a couple of days - it’s just dark lik
Pros:

Comfy bed and beautiful view

Cons:

Way too dark and dreary. It crossed the line from moody to depressing. It was so dark in bathroom that you couldn’t see your hair if you were a brunette as all the backdrop is black. The tap in bathroom set way too far back so the water barely made it into the sink - just made a mess on the vanity. The black toilet was weird - you couldn’t even see whether it was cleaned properly or not. Lighting in main area totally insufficient.

2026-03-15 • via Nuitee
A
Ashlee • couple • au
10
Comfortable, great views, clean and luxurious
Pros:

Comfortable, clean, spacious rooms

2026-03-15 • via Nuitee
D
Duxfield • couple • au
9
2026-03-14 • via Nuitee
O
Oran • solo_traveller • au
1
Pros:

Location

Cons:

Fraudulently charged post stay for item that was not used , no itemised receipt only noticed payment on credit card

2026-03-10 • via Nuitee
D
David • couple • au
8
Pros:

Location was great

Cons:

Shower would not stay upright has to keep it in place with my wife’s hair tie

2026-03-09 • via Nuitee
H
Helen • couple • au
10
Perfect location, close to cafes and ferry
Pros:

Cool vibe, friendly staff and fantastic location

Cons:

Nothing

2026-03-09 • via Nuitee
J
Jane • couple • au
10
Too short. Have to come back.
Pros:

Mattress and pillows were amazing

Cons:

Nothing

2026-03-08 • via Nuitee
J
Joanne • couple • au
8
2026-03-07 • via Nuitee
S
Shawn • family_with_children • au
10
2026-03-07 • via Nuitee
M
Melanie • couple • au
10
2026-03-06 • via Nuitee
C
Chrystal • couple • au
10
2026-03-06 • via Nuitee
D
Debbie • couple • au
10
2026-03-05 • via Nuitee