Crystalbrook Vincent

Hotels
8.8 (2438 reviews)
5 Boundary Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice views
Cons:
Rooms need deep cleaning
Pool closed during stay
Expensive for value offered

Categories

Cleanliness
8.08
Rooms need a deep clean; some guests felt cleanliness did not meet expectations.
Service
9.55
Generally positive feedback on staff being nice and helpful.
Location
10
Great location, close to restaurants and city centre.
Room Quality
8.54
Rooms generally well-rated, but some found them not upmarket for the price.
Amenities
8.57
Pool issues disappointed some guests; other amenities were appreciated.
Value for Money
7.53
Many felt it was expensive or not worth the price for the services received.
Food and Beverage
9.08
Food at the restaurant was delicious, but breakfast not included.
Overall Experience
9.07
Mixed feelings, but many enjoyed their stay and have positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:44

Property Description

Luxurious Amenities

Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

Comfortable Rooms

The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

Scenic Sun Terrace

Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

Important information:

Please note that parking spaces are subject to availability at time of arrival and cannot be pre-booked. Parking needs to be organized with reception before you drive into the parking lot. Please drive past the car park entry, directly into the hotel driveway and the property will organize your discounted parking through the reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 2438 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 9.07
S
Shannon • couple • au
8
2026-05-16 • via Nuitee
P
Philip • solo_traveller • au
9
Great stay at Crystalbrook Vincent
Pros:

Amazing location

2026-05-14 • via Nuitee
T
Tulikova • solo_traveller • au
9
2026-05-11 • via Nuitee
S
Stephen • couple • au
4
Everything was fine just not the view we expected
Pros:

That it was close to the city, ferry and food

Cons:

We booked the promenade for the river view, unfortunately we were put in room 128 which is right above the hotel entrance and there was no few just the Felons restaurant .

2026-05-11 • via Nuitee
D
David • couple • au
10
2026-05-11 • via Nuitee
K
Katrina • couple • au
9
2026-05-10 • via Nuitee
T
Timothy • solo_traveller • au
10
2026-05-10 • via Nuitee
T
Timothy • solo_traveller • au
10
2026-05-10 • via Nuitee
J
Jessica • extended_group • au
9
Fun location, views amazing and room very comfortable!
Pros:

Location, room size, views and pool

Cons:

Could not decrease air conditioning in room

2026-05-10 • via Nuitee
C
Christian • couple • ch
9
2026-05-10 • via Nuitee
N
Nick • couple • au
8
2026-05-10 • via Nuitee
D
Dane • solo_traveller • au
9
Pros:

Convenient location and a well appointed room

Cons:

Nothing

2026-05-10 • via Nuitee
L
Leeann • solo_traveller • au
10
2026-05-08 • via Nuitee
T
Theodore • solo_traveller • au
9
2026-05-08 • via Nuitee
A
Andrew • solo_traveller • au
9
2026-05-08 • via Nuitee
A
Amanda • couple • au
10
What a wonderful time we had staying at this amazing hotel, fantastic location, spectacular views, could have stayed lon
Pros:

Amazing views, beautiful room, delicious breakfast, lovely staff

Cons:

Nothing, we loved everything

2026-05-06 • via Nuitee
J
Jillian • couple • au
10
Living the dream!
Pros:

Everything about Crystalbrook Vincent was exceptional. From the rooms to the breakfast& staff. Location 10/10. Loved it all

Cons:

Nothing

2026-05-06 • via Nuitee
M
Mieke • couple • au
10
Shout out to Grace who was so lovely and accommodating. We flew in very early after a long flight and she kindly arrange
Pros:

Fabulous location, great view and very comfortable bed.

2026-05-05 • via Nuitee
S
Siefken • couple • au
10
We loved our time here. Convenient location yet felt like we were miles away.
Pros:

Wonderful location, great facilities and very comfortable

2026-05-04 • via Nuitee
T
TE • couple • nz
10
Quirky accommodation right in the heat of things
Pros:

Art in decor

Cons:

Nothing

2026-05-04 • via Nuitee