Citadines City Centre Liverpool

Hotels
Quest Apartment Hotels
10 (5895 reviews)
72 Church Street , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Issues with mattress quality
Some rooms have poor views

Categories

Cleanliness
10
Many reviews mention that the hotel was clean and modern, although a few had issues with specific room facilities.
Service
10
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous reviews praised the excellent central location.
Room Quality
10
Some guests noted issues with mattress quality and room amenities, although many found the rooms nice.
Amenities
10
While some amenities were appreciated, there were mentions of needing better facilities like shower power.
Value for Money
10
Overall good value for the location and quality of accommodations mentioned in several reviews.
Food and Beverage
10
No specific reviews on this category, assigned 'Standard quality for this hotel tier'.
Overall Experience
10
General sentiment indicates a high level of satisfaction and intent to return among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Central Location in Liverpool
Quest Liverpool City Centre is perfectly situated in the heart of Liverpool, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities
Enjoy the convenience of soundproof rooms, free WiFi, and a well-equipped kitchen in select units. Whether you're traveling with family or require facilities for disabled guests, our aparthotel ensures a comfortable stay for all.

Near Major Attractions
With Liverpool Central Station, Albert Dock, and Lime Street Train Station just a stone's throw away, you'll have easy access to the city's top attractions during your stay.

Experience the best of Liverpool at Quest Liverpool City Centre - book your stay now for a memorable trip!

Important information:

All guests who have booked a prepaid reservation must check-in with the same credit card that was provided to make the reservation.

A credit card preauthorisation up to GBP 50 for any extras and photo ID is required on check in. For further information please contact Quest Liverpool City Center directly.

A credit card preauthorisation of GBP 750 will be taken on arrival for groups 8 guest or more.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 5895 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
ALI.QATAR solo_traveller qa
9
إقامة جميلة
Pros:

موقعة ممتاز وسط المدينة بين المحلات والمطاعم
هادي والحمام ممتاز وتقسيم الشقة جميل

Cons:

مطالبتي بمبلغ 30 باوند لتأخير ساعة عن الخروج
والخروج من الساعة 11 ظهرا

2026-07-18 via Nuitee
B
Bernard solo_traveller fr
6
équipement sobre d'un **pour le prix d'un*****
Pros:

situation centrale proche de la gare

Cons:

pas de petit déjeuner ; pas de prise de courant pour appareil français et l'hotel ne prête pas d'adaptateur; réponse du personnel :allez en acheter

2026-07-18 via Nuitee
I
Izzy couple gb
10
Really nice - would recommend!
Pros:

Really good location. Really clean and modern. Did the job of needing somewhere to stay for one night in the city. All staff were really nice and felt safe.

Cons:

n/a

2026-07-18 via Nuitee
C
Chloe couple gb
10
Staff were helpful hotel was clean and fresh would be back definitely
Pros:

It was so close to everything

Cons:

I couldn’t fault it it was the best stat we had

2026-07-18 via Nuitee
L
Luciana couple it
10
Best in town
Pros:

Tutto perfetto. Posizione centralissima e vivace ma la stanza insonorizzata tiene fuori ogni rumore. Molto pulito, letti comodi

2026-07-18 via Nuitee
O
Orkun S Serttas solo_traveller tr
9
Pros:

Location , comfort, cleanliness., easy checkin, smiling staff

Cons:

It take little time to find with google maps by car(in fact google maps confused in the area)

2026-07-17 via Nuitee
R
Raheem couple gb
10
2026-07-17 via Nuitee
C
Claire couple gb
10
Fabulous accommodation!
Pros:

Central location & spotlessly clean. Had everything we needed for a fabulous stay! Friendly staff too. Would definitely recommend.

Cons:

Nothing

2026-07-16 via Nuitee
A
Andrea solo_traveller gb
10
Pros:

I like the place big room + comfortable.

2026-07-15 via Nuitee
P
Paul solo_traveller gb
10
Pros:

reception staff excellent so helpful and great sense oh humour.

Cons:

going home.

2026-07-15 via Nuitee
A
AMNavarro solo_traveller es
10
Buenas experiencia.
Pros:

La situación. Céntrico.

Cons:

El colchón.

2026-07-15 via Nuitee
I
Isabella couple ch
7
2026-07-15 via Nuitee
H
Helen couple gb
8
Pros:

Great location
Fairly quiet even though in the town
Very helpful professional friendly staff
Stored our bags for the day

Cons:

Bed could be a little comfier
More tea (only provided 2 tea bags)
Blackout or at least darker curtains

2026-07-15 via Nuitee
A
Adam couple gb
10
Except
Pros:

Location

Cons:

Nothing

2026-07-14 via Nuitee
A
Alison solo_traveller gb
10
Great place to stay
Pros:

The location was excellent, I did wonder whether it would be noisy as it is in the city centre but it was fine.

The accomodation was perfect - things like shelves in the bathroom and room beside the sink for washbags was so helpful.

The place was spotless and newly furnished. Shower was powerful and had a large showerhead.
Little kichen was well stocked and the bed was comfortable with cotton sheets.

The weather was hot but luckily there was air-con.

Cons:

Nothing

2026-07-14 via Nuitee
G
Graham solo_traveller gb
9
2026-07-14 via Nuitee
P
Paige couple gb
8
2026-07-14 via Nuitee
J
Judith couple us
9
Citadines is a great place to stay in Liverpool!
Pros:

The size and layout of the suite was very nice.
Bathroom was clean, appreciated the washer/dryer! Kitchen was very nice and easy to use.

Cons:

Sofa in living area too small for 2 persons to get comfortable.

2026-07-14 via Nuitee
M
Molly couple ie
10
Pros:

Great location, comfortable clean apartment!

2026-07-14 via Nuitee
D
Damien couple gb
10
Pros:

It’s very central to literally everything

Cons:

Nothing

2026-07-13 via Nuitee