Citadines City Centre Liverpool

Hotels
•
Quest Apartment Hotels
10 (5771 reviews)
72 Church Street , Liverpool , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Issues with mattress quality
Some rooms have poor views

Categories

Cleanliness
10
Many reviews mention that the hotel was clean and modern, although a few had issues with specific room facilities.
Service
10
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous reviews praised the excellent central location.
Room Quality
10
Some guests noted issues with mattress quality and room amenities, although many found the rooms nice.
Amenities
10
While some amenities were appreciated, there were mentions of needing better facilities like shower power.
Value for Money
10
Overall good value for the location and quality of accommodations mentioned in several reviews.
Food and Beverage
10
No specific reviews on this category, assigned 'Standard quality for this hotel tier'.
Overall Experience
10
General sentiment indicates a high level of satisfaction and intent to return among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Central Location in Liverpool
Quest Liverpool City Centre is perfectly situated in the heart of Liverpool, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities
Enjoy the convenience of soundproof rooms, free WiFi, and a well-equipped kitchen in select units. Whether you're traveling with family or require facilities for disabled guests, our aparthotel ensures a comfortable stay for all.

Near Major Attractions
With Liverpool Central Station, Albert Dock, and Lime Street Train Station just a stone's throw away, you'll have easy access to the city's top attractions during your stay.

Experience the best of Liverpool at Quest Liverpool City Centre - book your stay now for a memorable trip!

Important information:

All guests who have booked a prepaid reservation must check-in with the same credit card that was provided to make the reservation.

A credit card preauthorisation up to GBP 50 for any extras and photo ID is required on check in. For further information please contact Quest Liverpool City Center directly.

A credit card preauthorisation of GBP 750 will be taken on arrival for groups 8 guest or more.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 5771 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
cags68 • solo_traveller • gb
8
City break
Pros:

Good location
Comfortable bed
Good size room
Powerful shower

Cons:

Check in was a bit slow

2026-07-04 • via Nuitee
Z
Zsolt • couple • hu
9
Remek választás néhány napos tartózkodáshoz.
Pros:

Remek elhelyezkedés, kedves, segítőkész személyzet.

Cons:

A klíma szabályozása kicsit nehézkes volt.

2026-07-03 • via Nuitee
P
Pauline • solo_traveller • ie
10
2026-07-03 • via Nuitee
R
Rachel • couple • ie
10
Super apartment in the heart of the city- very comfortable
Pros:

The location was amazing and despite being on a busy street, it was so quiet! The apartment had a huge bed and blackout blinds and air con so was so comfortable for our night away

Cons:

The bed mattress was a bit thin but otherwise great

2026-07-03 • via Nuitee
M
Maria • couple • gb
8
2026-07-03 • via Nuitee
J
Jennifer • couple • gb
10
Definitely going back >>>
Pros:

Loved everything 😍

2026-07-03 • via Nuitee
• solo_traveller • it
10
Relaxing and very helpful staff.
Pros:

I made my own breakfast in my room.

Cons:

Nothing! Everything was to my liking.

2026-07-03 • via Nuitee
I
Issam • couple • ae
10
Feels like home
Pros:

Everything is perfect , feels like home

Cons:

Nothing

2026-07-02 • via Nuitee
S
Samantha • couple • gb
9
I would stay here again
Pros:

Modern and clean

Cons:

The bed was uncomfortable

2026-07-02 • via Nuitee
C
Clare • solo_traveller • gb
9
2026-07-02 • via Nuitee
C
Charlotte • couple • gb
10
2026-07-02 • via Nuitee
W
william • solo_traveller • gb
8
Pros:

Central location good very quiet rooms compact with adequate equipment in 1 bedroom apartment

Cons:

Could do with a refresh room a bit tired looking wall scuffed flooring not great

2026-07-02 • via Nuitee
I
Issam • couple • ae
10
Feels like home
Pros:

Everything

Cons:

Nothin

2026-07-02 • via Nuitee
K
Kieran • couple • ie
8
2026-07-02 • via Nuitee
L
Louise • couple • au
8
Great location
Pros:

Lovely stay. Staff were helpful. Great location

2026-07-01 • via Nuitee
A
Anna • couple • gb
10
2026-07-01 • via Nuitee
C
Colm • solo_traveller • ie
10
2026-07-01 • via Nuitee
F
Fiona • couple • gb
9
2026-07-01 • via Nuitee
K
Kimberley • solo_traveller • gb
9
2026-07-01 • via Nuitee
C
Callum • couple • gb
9
2026-07-01 • via Nuitee