Citadines City Centre Liverpool

Hotels
•
Quest Apartment Hotels
10 (5057 reviews)
72 Church Street , Liverpool , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Issues with mattress quality
Some rooms have poor views

Categories

Cleanliness
10
Many reviews mention that the hotel was clean and modern, although a few had issues with specific room facilities.
Service
10
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous reviews praised the excellent central location.
Room Quality
10
Some guests noted issues with mattress quality and room amenities, although many found the rooms nice.
Amenities
10
While some amenities were appreciated, there were mentions of needing better facilities like shower power.
Value for Money
10
Overall good value for the location and quality of accommodations mentioned in several reviews.
Food and Beverage
10
No specific reviews on this category, assigned 'Standard quality for this hotel tier'.
Overall Experience
10
General sentiment indicates a high level of satisfaction and intent to return among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Central Location in Liverpool
Quest Liverpool City Centre is perfectly situated in the heart of Liverpool, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities
Enjoy the convenience of soundproof rooms, free WiFi, and a well-equipped kitchen in select units. Whether you're traveling with family or require facilities for disabled guests, our aparthotel ensures a comfortable stay for all.

Near Major Attractions
With Liverpool Central Station, Albert Dock, and Lime Street Train Station just a stone's throw away, you'll have easy access to the city's top attractions during your stay.

Experience the best of Liverpool at Quest Liverpool City Centre - book your stay now for a memorable trip!

Important information:

All guests who have booked a prepaid reservation must check-in with the same credit card that was provided to make the reservation.

A credit card preauthorisation up to GBP 50 for any extras and photo ID is required on check in. For further information please contact Quest Liverpool City Center directly.

A credit card preauthorisation of GBP 750 will be taken on arrival for groups 8 guest or more.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 5057 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Ashton • extended_group • gb
10
2026-03-14 • via Nuitee
D
Daisy • couple • gb
10
2026-03-14 • via Nuitee
G
Giulio • extended_group • it
9
Pros:

Gentilezza delle ragazze alla reception

2026-03-14 • via Nuitee
B
Barbara • couple • gb
9
Pros:

Great location and lovely room with everything you need

Cons:

King size bed would have been ideal

2026-03-13 • via Nuitee
M
Martin • extended_group • ar
9
2026-03-13 • via Nuitee
G
Giovanni • family_with_children • au
10
2026-03-13 • via Nuitee
C
Carol • couple • gb
10
Wished I booked longer
Pros:

Being a apt and position

Cons:

Nothing

2026-03-13 • via Nuitee
B
Brian • couple • gb
10
Amazing
Pros:

The lady on the desk on Monday morning was extremely polite and always smiling and very talkative 10/10 for her alone thank u

Cons:

Clean and very professional

2026-03-12 • via Nuitee
H
Heiko • couple • de
9
gutes Apartement Hotel in zentraler Lage
Pros:

Zentrale Lage, nettes Personal, schönes Zimmer

2026-03-12 • via Nuitee
D
Diane • couple • gb
10
2026-03-12 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-03-12 • via Nuitee
T
Tennisha • couple • gb
10
2026-03-12 • via Nuitee
S
Scott • couple • gb
7
Great location
Pros:

Location

Cons:

The bed base was in 2 halves and with the thin mattress you could feel the gap in the night

We turned down the heating to 16 but even in March with the window open it was too hot

2026-03-12 • via Nuitee
B
bernadette • extended_group • gb
8
Would definitely stay here again
Pros:

Excellent location - close to shops and restaurants. We had 2 bedroom apartment- 2 interconnecting rooms which was great for 3 of us-

2026-03-11 • via Nuitee
M
mary • family_with_children • gb
10
Will Definitely stay there again.
2026-03-11 • via Nuitee
A
Abby • couple • gb
10
2026-03-11 • via Nuitee
M
Melanie • couple • gb
8
2026-03-11 • via Nuitee
A
Andrew • extended_group • gb
10
Pros:

Everything except the fold out bed

Cons:

The fold out bed

2026-03-10 • via Nuitee
S
Sharon • couple • gb
10
Fabulous
2026-03-10 • via Nuitee
S
Stephanie • couple • us
6
Utility over style
Pros:

Good location. Very nice to have a washer and dryer.

Cons:

The washer's detergent dispenser was GROSS. I had to scrub the mold out of it before using it. It's a very cookie cutter/low end IKEA type of room. Very utilitarian. No character or "fluffy" comfort ;)

2026-03-10 • via Nuitee