Park Hyatt Tokyo

Hotels
Hyatt Hotels
9.6 (100 reviews)
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055 , Tokyo , JP

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Free bicycles on site
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Property Description

Experience luxury and comfort at Park Hyatt Tokyo, where modern elegance meets top-notch conveniences.

Relax and Rejuvenate: Pamper yourself with indulgent treatments at our serene spa, featuring massages, body treatments, and rejuvenating facials. Unwind in our hot tub or invigorate your spirit at the health club and indoor pool.

Culinary Delights: Savor exquisite dining at our New York Grill, one of three exceptional onsite restaurants. For a late-night treat, enjoy 24-hour room service or visit our coffee shop for quick snacks and refreshing beverages at the two bars.

Unmatched Accommodations: Retreat to one of our 177 tastefully designed guestrooms, equipped with premium bedding, flat-screen TVs, and luxurious bathrooms featuring deep soaking tubs. Stay connected with complimentary wired and wireless internet throughout the hotel.

Elevate your travel experience—book your stay at Park Hyatt Tokyo today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 100 reviews
J
John family
10
Pros:

Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!

2024-05-05 via Nuitee
P
Paul family
10
Pros:

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.

2024-04-13 via Nuitee
D
David family
10
Pros:

This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.

2024-03-29 via Nuitee
L
Lucy
10
Aging, but still full of grace
Pros:

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.

2024-03-08 via Nuitee
W
Will friends
10
Pros:

Lovely hotel. The staff were very friendly and helpful.

2024-03-04 via Nuitee
A
Ardeshir
10
Pros:

Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.

2024-02-26 via Nuitee
E
Edward partner
10
Pros:

Superior placen to stay in Tokyo

2024-02-09 via Nuitee
W
Wang Fung
10
Pros:

Very good

2024-01-22 via Nuitee
M
Michael partner
10
Pros:

The view on the 49th floor was unbelievable an the restaurants were very delicious.

2023-12-09 via Nuitee
N
Navtej partner
10
Pros:

We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!

2023-10-21 via Nuitee
S
Simon partner
8
Pros:

Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.

2023-10-14 via Nuitee
J
Jennifer friends
8
Pros:

Nice.

2023-09-30 via Nuitee
D
deborah family
8
Pros:

Not a good property for turists. Lack of concierge team or staff with local knowledge.

I couldbt ger help arranging anything.

2023-09-21 via Nuitee
E
Eric friends
10
Pros:

The hotel was best and the staff was incredible

2023-09-01 via Nuitee
D
David family
10
Pros:

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location.
Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share.
New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band.
All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.

2023-08-26 via Nuitee
V
Vanessa Marie family_with_children
10
Pros:

Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.

2023-08-24 via Nuitee
B
Bidisha family
10
Pros:

Excellent in every way!

2023-08-17 via Nuitee
C
Carl
10
Amazing
Pros:

Very rare I leave a rating but the excellence of this hotel compelled me to do so. From the moment you walk up to the entrance to the moment you leave, they make you feel special and it’s constant. One of the best hotels I have ever stayed in

2023-08-14 via Nuitee
I
Ignacio
10
Pros:

Great hotel

2023-07-21 via Nuitee
H
Hong W. family
10
Pros:

The property and service is exceptional! The view is outrageous! We saw Mt Fuji from our room, and the night view of the city skyline is worth a million $. Well worth it! Best way to wrap up our trip!

2023-07-16 via Nuitee