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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Electric vehicle charging station
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Evening entertainment
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Higher level toilet
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Pool bar
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Stylish and elegant, rooms at Renaissance Kuala Lumpur Hotel & Convention Centre feature floor-to-ceiling windows and a cable TV. En suite marble bathrooms come with both bathtub and shower facilities.
Relaxation and Recreation
At Mandara Spa, guests may enjoy a massage or relax in the sauna. Other recreation facilities include a fitness center and a family-friendly expansive outdoor play area.
Convenient Location
Renaissance Hotel is situated near various shopping complexes and close to public transportation, allowing easy access to popular malls and attractions. Suria KLCC Mall is within a 10-minute walk, and Kuala Lumpur International Airport is just a 60-minute drive away.
To experience luxury and convenience at its best, book your stay at Renaissance Kuala Lumpur Hotel today.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.
Guests with a valid Malaysian Identity Card or valid permanent resident's MY PR Card are exempted.
There is a refurbishment project in progress at level 1 of the hotel effective May 20, 2024. During this period, there may be some noise disruptions, which we will endeavor to minimize. We hope to have your kind understanding, and our apologies for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The vibes are good, the design suits the 5 star hotel
Maybe my expectations were a little high, but I was honestly quite disappointed with some aspects of the stay.
I didn’t receive any complimentary beverages or snacks in the room, particularly the ones mentioned in some TikTok reviews. I’m not sure whether these were actually included with my room package or only provided under certain conditions.
I also requested birthday decorations twice. Unfortunately, the setup was done quite late at night, and the staff accidentally asked my husband about it, so the surprise was no longer a surprise. 😅 On top of that, I felt the decoration was quite simple for a 5-star hotel.
The food and drinks by the pool were also quite overpriced for what was offered.
Overall, the stay was okay, but considering the 5-star rating and the price point, I expected a little more attention to detail and a more memorable experience.
Love the pool & breakfast + hospitality
None
staff are super super friendly, the pool for kids is very nice..
pool it too crowded,
No parking. Check in queue for 30 minutes..then room not ready. Have to wait for 1 hour. 5 star not qualified
Good size room! Not far to twin towers! R club. Good value!
Slow lifts! Slow clearing of plates!
Location
It’s really run down
Everything.
None.
Not much to like
They tried to put me in a different room and over charged me
The location is great.
When we arrived at our room, there were unpleasant smell at the room. Luckily the room service come soonest possible to replace the smelly pillow cover. Breakfast buffet is just so so.
Room is spacious and clean.
So far everything was ok. No compaint.
We really like the hospitality, all the staffs are very helpful and awesome.
All are good
Zwembaden en service top
Niks
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