Holiday Inn Express & Suites Mobile - University Area by IHG

Hotels
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Holiday Inn Express
9.1 (955 reviews)
109 Long St , Mobile , us
+1 251-241-9979

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and great location
Friendly staff
Cons:
Limited front parking
Need for better cleaning attention

Categories

Cleanliness
8.38
Several reviews mentioned cleanliness positively, but issues with dirty bathtubs and sofa beds were noted.
Service
9.55
Most guests found the staff friendly and accommodating, with specific positives about helpfulness.
Location
9.39
Frequent mentions of great location close to restaurants and other activities.
Room Quality
8.84
Rooms were generally described as comfortable and large, but issues with cleanliness in certain areas were highlighted.
Amenities
9.37
Breakfast options were frequently praised, though some dissatisfaction with TV programming was noted.
Value for Money
8.33
Some guests felt the room price warranted better amenities and service.
Food and Beverage
9.48
Breakfast was often highlighted as great, adding to the positive food and beverage experience.
Overall Experience
9.45
Guests generally enjoyed their stay with some minor complaints documented.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Convenient Location
Located just a short distance from popular attractions like University of Mobile and Mobile Carnival Museum, Holiday Inn Express & Suites Mobile - University Area is the perfect choice for travelers looking to explore the vibrant city of Mobile.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Guests can also take advantage of our outdoor swimming pool, shared lounge, and 24-hour front desk services.

Business and Leisure Facilities
Whether you're here for work or leisure, our hotel has something for everyone. Stay productive at the business centre, keep fit in the gym, or unwind at the snack bar. Don't miss out on our delicious American breakfast to start your day right.

Book your stay at Holiday Inn Express & Suites Mobile - University Area now and experience the best of Mobile hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 955 reviews
Cleanliness: 8.38
Service: 9.55
Location: 9.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.33
Food and Beverage: 9.48
Overall Experience: 9.45
S
Shady • family_with_children • us
1
Unsanitary, stay away .
Cons:

Very dirty , unsanitary, and smelly
All the hallways are extremely filthy , it doesn’t take few seconds after you walk in to realize that you shouldn’t have booked this hotel , carpets are greasy and became super dark which tells you it wasn’t cleaned in decades ,
There is urine smell in the hallways and the elevator is filthy you have to hold your breath while using it .
The rooms are also dirty and the bed sheets had stains .

2026-08-13 • via Nuitee
A
Alexandra • family_with_children • us
8
2026-08-11 • via Nuitee
R
Redd • extended_group • us
10
2026-08-10 • via Nuitee
K
Kyanna • couple • us
10
2026-08-06 • via Nuitee
K
Kyanna • couple • us
10
2026-08-06 • via Nuitee
L
Lana • solo_traveller • us
4
Brought my 80 year old mom. She is 5ft tall. Couldn’t get on bed. Ask for a stool and desk person said someone had alrea
Pros:

Location. Breakfast.

Cons:

The floors in the room were not clean. The beds were ridiculously tall.

2026-08-05 • via Nuitee
M
Mike • couple • us
4
Pros:

Close to campus

Cons:

I asked for an extra pillow because of a neck condition I have. Was told there were none available and even if they had some, she was the only staff member there. Terrible customer service.

2026-08-05 • via Nuitee
M
MartinbabyGirl • solo_traveller • us
10
Wonderful place
Pros:

It was central location, quite atmospheric, the stuff was wonderful.

Cons:

Parking

2026-08-03 • via Nuitee
K
Katherine • family_with_children • us
10
GREAT PEOPLE AND PLACE TO STAY, VERY CONVENIENT TO EVERYTHING
Pros:

THE BREAKFAST WAS FINE. LOCATION WAS GREAT, BECAUSE I WAS VISITING MY GRAND DAUGHTER AT COLLEGE RIGHT ACROSS THE STREET

2026-08-03 • via Nuitee
S
Sherry • couple • us
1
Very disappointing!
Pros:

Nasty hair on towels and bath mat. Bed mattress was horrible. Mushy!

2026-07-25 • via Nuitee
C
Chelsy • family_with_children • us
10
Pros:

Very clean, great location, and very sweet staff!

2026-07-20 • via Nuitee
A
Alain • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Melissa • couple • us
10
Overall the stay was good. Not a whole lot do doing that area but it was very quiet.
Pros:

Rooms were clean and well stocked and breakfast was delicious!

Cons:

Then entire property is smoke free, so if you smoke keep this in mind.

2026-07-18 • via Nuitee
C
Cynthia • solo_traveller • us
8
Pros:

Great location, quiet, pleasant employees, decent breakfast

Cons:

Room too warm, thermostat only adjusted to a certain temperature and wouldn't get any cooler. Window shade broken, wouldn't go up. Volume button on TV remote broken

2026-07-16 • via Nuitee
F
Florian • couple • de
8
Pros:

Gute Lage, nettes Personal, leider war der Pool ohne Angabe eines Grundes gesperrt.

2026-07-16 • via Nuitee
T
Tiffany • couple • us
3
Night staff was very unprofessional and rude
Pros:

Convenient and clean

Cons:

Location

2026-07-15 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-07-13 • via Nuitee
S
sFm • solo_traveller • us
10
Pros:

Great location

2026-07-06 • via Nuitee
A
April • family_with_children • us
10
2026-07-06 • via Nuitee
H
Houston • solo_traveller • us
6
The price was high and the room was hot but everything else was good.
Pros:

How close it was to Mitchell Center

Cons:

The room was hot every night. Air Conditioning was impossible to keep level.

2026-07-06 • via Nuitee