Share this hotel
Facilities
Property facilities
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Facilities for disabled guests
-
Non-smoking throughout
-
Private check-in/check-out
-
Kid meals
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Cleaning standards that are effective against Coronavirus
-
Cashless payment available
-
Fire extinguishers
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Key access
-
Food delivered to guest room
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
ATM/banking
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Fitness facilities (surcharge)
-
Internet access
-
Games
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Covered parking
-
Secured parking
-
Garage
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Indulge in Downtown Comforts
Luxurious Amenities: From a relaxing indoor swimming pool to free Wi-Fi, the Marriott Knoxville Downtown offers a range of amenities to enhance your stay. Enjoy in-room entertainment with a flat-screen TV and unwind with tea and coffee-making facilities.
Convenience at Your Fingertips: Take advantage of the on-site launderette, fitness centre, and business centre for all your needs. The 24-hour reception ensures that assistance is always available, while vending machines offer quick snacks and drinks.
Culinary Delights: Treat your taste buds at Hudson’s, the hotel's restaurant serving delectable American cuisine. End your day at The Lounge with a variety of cocktails and spirits. Book now for a delightful stay in the heart of Knoxville.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Bus parking is available for USD 150 per night and is subject to availability. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Parking
Private parking is possible on site (reservation is not needed) and costs USD 35 per day.
Location
Guest Reviews
Josiah and Bryce at the valet were so helpful !
Great location. Rooms are always clean. Great service. Really enjoy getting to talk with Nina in the M Club.
Convenient location to convention center, market square, and the university properties. Staff were friendly and welcoming. Nina in the M-Club made me feel at home. Rooms were quiet and accommodating. Highly recommend staying here when in Knoxville.
Danny really helped me out with the valet service. Way above and beyond!
Noah was extremely helpful great attitude and very positive.
No heat night one. 25 degrees outside. Called at 11 pm and was informed no maintenance team in house but they would call. 8:30 AM still no call. Also finding several basic things didn’t work, no batteries/bulbs/etc. All of the little things can be overlooked, however one night with no heat is a problem. Informed since I prepaid my room they couldn’t refund me-so my problem essentially. Offered 1000 points. This room on a Friday night is equivalent of 44000 points…Director Sarah Brown offered 5000 points and 2 nights parking which is like 100$. Seriously people. Also would be great if they cleaned my room Saturday and got our trash and new towels/etc. They can’t even do basic stuff here. Avoid this place and never pre pay.
Location is amazing.
The valet parking situation was a little confusing, we sat waiting for a few minutes before we saw an employee to confirm that it was the correct drop off spot. I had really looked forward to ordering room service since the menu looked great. When I was unable to order via the app, we called down to the desk, we were told that room service was not available but there was a buffet downstairs, this was disapointing.
Noah Perke was very helpful and courteous. He was a true professional and took care of me and my girlfriends luggage. ! Promote him.
Kitty was extremely informative and very kind at the front desk. She made a great effort to accommodate our requests and truly did her best to fulfill them in a way that worked best for our satisfaction. Her dedication and willingness to help made our experience much better. Excellent customer service!
Didn't get room upgrade as a Marriott Bonvoy Platinum Member, even though the other front desk said it was upgraded room.
The restaurant was awful… Tried dinner and breakfast and both were very disappointing. The dinner seemed it was frozen and just tasteless. The server ended up camping us for the dinner which was very nice but for the Marriot I expected more. Then we move onto breakfast and once again it fell short. The bagel was so stale. I couldn’t eat it. I’ve been staying at the Marriot for years and never experienced too bad meals in a row.
One of the cleaner hotels in which I’ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other odors in my room or hallway, friendly and helpful staff, convenient to I-40, quiet, not bothered by housekeeping or other staff when I slept in
I didn’t like having to pay for valet parking, but I was forewarned about that. Wouldn’t have felt safe parking on the nearby street, especially since I arrived late at night. Didn’t see any street parking within reasonable luggage-hauling distance anyway
There were dirty glasses on the carpet outside the door to the room when we arrived. there were no amenities in the bathroom. There was no menu or pen and paper on the desk.
The breakfast buffet look nasty
Maid service didn’t show one day
The hotel said the kitchen wasn’t accepting order for an hour. Tough to be at a hotel that uses the same kitchen for all outlets
Staff professional, clean facilities, convenience
N/a
Great location, walking distance to parks and downtown scene with many restaurants and bars.
Marriott will not credit Bonvoy account after booking on Booking.com.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
