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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Indulge in Downtown Comforts
Luxurious Amenities: From a relaxing indoor swimming pool to free Wi-Fi, the Marriott Knoxville Downtown offers a range of amenities to enhance your stay. Enjoy in-room entertainment with a flat-screen TV and unwind with tea and coffee-making facilities.
Convenience at Your Fingertips: Take advantage of the on-site launderette, fitness centre, and business centre for all your needs. The 24-hour reception ensures that assistance is always available, while vending machines offer quick snacks and drinks.
Culinary Delights: Treat your taste buds at Hudson’s, the hotel's restaurant serving delectable American cuisine. End your day at The Lounge with a variety of cocktails and spirits. Book now for a delightful stay in the heart of Knoxville.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Bus parking is available for USD 150 per night and is subject to availability. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 35 per day.
Location
Guest Reviews
Our visit was wonderful in every way. The location in relation to the convention center, and market square. Having the shuttle so easily available was a plus that will bring us back! The room and service was great. Wish the plugs at the bedside had worked.
The property was nice, and the staff were great!
We booked a room with a king bed and sleeper sofa before we arrived, we paid an outrageous amount for 1 night in my opinion, either way when we arrived we did valet which is the only thing they offer as far as parking but you have to pay for that as well which was an extra $40 for over night parking which is crazy but that’s my opinion. We get checked in and get to our room to find out it is a wheelchair accessible which is fine but it isn’t what we paid for at all, either was we get in the room to find out the air didn’t work at all it stayed 76-78 degrees all night so we stayed hot all night, the ac unit was leaking into the floor we assumed it was froze up or something, the shower flooded the whole bathroom floor because the shower head doesn’t move enough to keep it from spraying in the floor, so our stay was horrible. When we left the next morning we spoke to the front desk staff and she told us we got that room because they didn’t have any other room available but yet when we booked it online 2 hrs before we arrived it was available that’s why we went ahead and paid for it. So, needless to say we will not be staying here again. Good Luck to everyone else!
The location to the stadium has nice!
Had to pay an extra 40 bucks for parking even though I already paid almost 500 dollars for staying there.
Location was great, liked being within walking distance of downtown, UT, market street. Staff upon arrival was very friendly and helpful.
After booking our first night online as nonrefundable we decided to drive down the night before and called to add a night, the girl said she would have to get manager approval just to book the extra night separately. I did ask if I did that could we be guaranteed to not to have to change rooms, she agreed. Upon arrival I asked to combine the two nights but because they were booked separately they couldn't, we would have to check out on Sat AM, then back in but could stay in the same room. Busy with our plans I failed to go to the desk to check-out and back in so when we got to our room we were locked out, very frustrating that when I called she didn't just ask for approval to add a night to our reservation to avoid the back and forth
Big thanks to the valets Noah and Josiah they were so accommodating!
Location
We did not get the room we reserved. We reserved a King room with sofa and bathroom that had disability accessible shower. We were given a room with a “Murphy bed” which I a sofa that folds down into a bed. We were told “there are no more rooms, sorry!” I was unable to sleep in the bed correctly due to the sofa arms were at the side of the bed and being disabled I could not get in and out of bed. I had to sleep backwards with my head at the foot of bed. I was not able to shower. It was so unprofessional.
Zach was great!!! Professional and quick.
TJ was an excellent valet. Most people rush off to the airport and continue with their day, but I felt compelled to take a moment to recognize the outstanding service I received. I usually stay away from social media, but the hotel was wonderful and the staff were even better. Leaving this review felt like the least I could do.
Came by for a game and ended up absolutely loving this Marriott! From the moment we arrived, everything felt so welcoming and well put together. The valet team was incredibly friendly and informative, giving us easy directions to World’s Fair Park along with great recommendations for family-friendly restaurants nearby.
The hotel itself was lovely, clean, stylish, and full of charming little touches, including a cute art area and very well-kept restrooms. You can really tell the staff takes pride in keeping everything beautiful and comfortable.
We had such a wonderful experience and will definitely be booking a stay here in the near future!
Yes Corey and fancy just right to my standards
The prices of the food and drinks in the hotel they wasn’t the best
All around nice place!!!
Can’t think of anything
Location and staff
Conveniently located
No microwave in room
Location and price.
Only having Valet parking close by is unacceptable. Ordering roomservice wasthe worst experience i've ever had. Phone in room wasnt working and QR code wouldnt let me pay for my order.
We got room service for the night and the staff was very communicative, the food was great and staff was very friendly.
No
The front staff at check in was exceptional, the young man even took time to tell me about the hotel and places to eat in walking distance of the hotel. The Vslet parking and total guest services was perfect
Really, everything was good
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