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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Karaoke
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Private check-in/check-out
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Designated smoking area
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Outdoor pool - seasonal
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Outdoor furniture
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Picnic area
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Fitness facilities
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ATM/banking
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Shopping on site
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Breakfast available (surcharge)
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Television in common areas
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Meeting rooms
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Pool umbrellas
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Free self parking
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Beach sun loungers
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Internet access
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Housekeeping on request
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Natural pool
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Swimming nearby
Review Highlights
Categories
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Property Description
Welcome to the Holiday Inn Port Arthur - Park Central by IHG, your ideal retreat!
Relax in Style: Dive into our seasonal outdoor swimming pool or unwind in our serene garden and terrace, perfect for soaking up the sun or enjoying a peaceful evening.
Stay Active: Keep up with your fitness routine in our fully-equipped fitness center, ensuring you stay energized throughout your stay with us.
Convenience at Your Fingertips: Enjoy complimentary WiFi, a 24-hour front desk for your needs, and a business center to cater to both leisure and work travelers. Plus, grab a snack or drink from our vending machines on site.
Escape to comfort and convenience at Holiday Inn Port Arthur - Park Central. Your perfect getaway awaits, so don’t wait - book your stay today!
Please excuse, the desk part of the lobby are in remodel. The rooms are all available in quiet and we should be finished by the end of April.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
There was bugs in the bed!
Great breakfasts
The breakfast every morning was delicious, it was something that we definitely look forward to every morning during our stay. Delicious meal, and friendly staff.
Clean/ quiet/comfortable bed cold air
Nothing
Directions to the property were exceptional the room was very comfortable I would recommend this to my friends a thousand times over.
What I didn't like is that I couldn't stay longer
I really don’t know. Due to a flood issue, hotel booked me in another hotel
Everything
Room was clean
The staff needs to get it together when it comes to checking guests in that book from third party websites. I reserved the room from Booking.com, and received conformation via email that my room was fully paid for 4 days before check in, which is when I booked the room. When we arrived, the young lady at the front desk said I needed to put a card on file for the $50 incidental fee, which I was ok with. The card I carried with me was a different card from what I used to book the room online. They tried to charge me again on my card that I brought with me for the room instead of the $50 incidental fee. Then the lady said my card didn't go through and said it was something on her end she needed to fix and not to worry about it. She gave us the room key and said have a great stay. Later that night at 11:16 p.m., I received a phone call , however, I didn't answer the phone since it was late and I was at an event. I received another call from the same number at 11:29 pm, and I walked to an area where I could hear and answered at this point because I wasn't sure if it was an emergency. It was the night staff man from this hotel calling me to tell me my card didn't go through and the room wasn't paid for. He said I needed to come down to fix it as soon as possible. So of course I hung up on him, because I had proof the room was paid for and the lady that checked us in said she would fix it in the system. The nerve of this very rude staff member calling me at that time of night and with incorrect information. Needless to say, when we checked out the next morning, the lady at the checkin desk said that the card didn't go through again after they tried to charge the card yet again. I showed her the confirmation from Booking.com, she acknowledged it, admitted the room was paid for based on that confirmation, and they needed to do something in their system...again.
Excellent
The Cleanest, Customer Service, The Breakfast
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