Holiday Inn Port Arthur - Park Central by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7 (159 reviews)
2929 Jimmy Johnson Blvd. , Port Arthur , US
+1 409-724-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly and professional staff
Good breakfast
Clean rooms (reported by several guests)
Comfortable beds/bedding
Great room features (walk-in shower, AC)
Coffee machine on site
Pool, gym and parking available
Easy check-in
Cons:
Pest sightings (rat, roach)
Price increase / perceived gouging during storm
Poor bathroom lighting
Noisy hallways / thin walls / housekeeping knocking
Room dampness and layout constraints (furniture too large)
No microwave in breakfast area
Common areas reported uncomfortably hot
Room numbering confusion

Categories

Cleanliness
5.5
Mixed reports: several guests praised clean rooms, but multiple serious cleanliness issues were reported (rat in a bedroom, roach under hair dryer), so overall cleanliness is below average.
Service
8.5
Generally strong: staff repeatedly described as excellent, friendly, kind and professional; check-in was easy and service praised, though some guests complained about housekeeping knocking loudly.
Location
8
Positive mentions of convenient location and suitability for events (class reunion); proximity to a highway noted (convenient but may bring noise).
Room Quality
7
Mostly positive room aspects (great walk-in shower, effective AC, comfortable bedding, good room size), but issues noted such as tripping hazards, poor bathroom lighting, furniture layout problems, dampness, and thin walls.
Amenities
7.5
Good amenities overall: coffee machine, breakfast, pool, gym and parking praised; some negatives (no microwave in breakfast area, no jacuzzi, common areas reported uncomfortably hot).
Value for Money
5
Below average due to at least one reported incident of significant price increase during a storm (perceived price gouging); other guests found rates acceptable but value is weakened by that experience.
Food and Beverage
8
Frequently praised breakfast (described as delicious and warm) and coffee; a missing microwave for guests and occasional pool-side service limitations were noted but overall F&B is a strength.
Overall Experience
6.5
Many guests reported great stays, comfortable rooms and good service, but serious negatives (pest sightings, noisy hallways, price issues, dampness) pull the overall experience down to slightly below the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Welcome to the Holiday Inn Port Arthur - Park Central by IHG, your ideal retreat!

Relax in Style: Dive into our seasonal outdoor swimming pool or unwind in our serene garden and terrace, perfect for soaking up the sun or enjoying a peaceful evening.

Stay Active: Keep up with your fitness routine in our fully-equipped fitness center, ensuring you stay energized throughout your stay with us.

Convenience at Your Fingertips: Enjoy complimentary WiFi, a 24-hour front desk for your needs, and a business center to cater to both leisure and work travelers. Plus, grab a snack or drink from our vending machines on site.

Escape to comfort and convenience at Holiday Inn Port Arthur - Park Central. Your perfect getaway awaits, so don’t wait - book your stay today!

Important information:

Please excuse, the desk part of the lobby are in remodel. The rooms are all available in quiet and we should be finished by the end of April.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPT

Location

Guest Reviews

7
Based on 159 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 5
Food and Beverage: 8
Overall Experience: 6.5
M
Marburger • solo_traveller • us
9
Great visit with other classmates staying there.
Pros:

Convenient location.

Cons:

Nothing.

2026-10-29 • via Nuitee
G
Gary • solo_traveller • us
2
I will never stay at another Holiday Inn.
Pros:

Next to a highway.

Cons:

I didn’t like the tripping hazards in the hallway and in the room. I didn’t like the poor lighting in the bathroom. And I didn’t not like the rat running around in our bedroom.

2026-10-27 • via Nuitee
L
Laura • extended_group • us
4
Not as good as other hotels in the area.
Pros:

The staff were excellent and the breakfast was delicious. The lobby was clean, and the pool area was comfortable. the beds were also very comfortable.

Cons:

My bathroom didn't have enough lighting and there was a roach under the hair dryer. There was no microwave in the lobby breakfast area, so we couldn't heat up our crescent roll.

2026-10-26 • via Nuitee
S
Shaka • family_with_children • us
10
2026-10-23 • via Nuitee
J
Jonathan • couple • us
10
Did before after there again
Pros:

I have stayed there many times I like the rooms, the size of them and the cleanliness

Cons:

Housekeeping when you tell them no they’re beating on your door and they are extremely freaking loud. I can hear them all over the complex. It’s rude if I’m sleeping and I hear him beat on somebody else’s door. It’s ridiculous. You need to find out for yourself.

2026-10-21 • via Nuitee
H
Hector • solo_traveller • us
8
2026-10-15 • via Nuitee
Y
Yulia • solo_traveller • us
8
Very nice, would go back again
Pros:

Room smelled great and felt comfortable, check in was easy, loved the coffee machine, great breakfast, staff were friendly

Cons:

Walls seemed too thin, you could hear people talk outside your room

2026-10-13 • via Nuitee
S
sanchez • couple • us
8
Disappointed with the price gouging.
Pros:

Breakfast was good. Everything was exactly what I expected besides the price of the room. I lost power because of the tropical storm and I was without electricity. The first night's stay was around 155.48and according to the front desk personnel the second day the price was 229.08 because of the storm, a extra 62.00. I had no choice but to pay for it and they knew it, which I thought was pretty sad considering the situation. In the future I'll definitely take my business elsewhere and believe me when I say that I'm definitely spreading the word about my experience.

Cons:

Having the price jack up during the storm.

2026-09-08 • via Nuitee
L
Lowther • solo_traveller • us
10
Pros:

It was memtioned in the ad

Cons:

The numbering of the room.

2026-09-07 • via Nuitee
C
Cody • solo_traveller • us
10
2026-07-07 • via Nuitee
C
Cheryl • couple • us
9
2026-07-06 • via Nuitee
K
Kerry • couple • us
5
Room was outstanding. Great walk in shower, air conditioning worked flawlessly and bedding was superb!
Pros:

The location was chosen for a class reunion.

Cons:

The common areas like the lobby and bar were unmercifully hot.

2026-07-01 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Nice clean room with friendly staff
Pros:

Nice clean room with friendly staff

2026-06-26 • via Nuitee
S
Sophie • solo_traveller • us
2
Pros:

Staff were kind and professional.

Cons:

The furniture in the room was too large for the space. The chair could not be moved from the connecting door to the desk due to lack of space between bed and desk. Room was too damp tried making the room colder but just made it worse. I even tried to warm room up but that gave it strange spell on our last night.

2026-06-14 • via Nuitee
M
mix • couple • us
10
My stay was great with great service. Breakfast warm and the gym was nice.
Pros:

The rooms, pool, gym and parking all great and nice service.

Cons:

There’s no jacuzzi and the pool is great and warm depend on weather and also bring your box in case u have a c-type plug.

2026-05-18 • via Nuitee
K
Kori • couple • us
8
2026-05-13 • via Nuitee
Y
YASUFUMI • solo_traveller • jp
7
2026-04-26 • via Nuitee
J
Jihad • solo_traveller • sa
8
2026-03-17 • via Nuitee
K
Kensy • family_with_children • us
10
2026-01-20 • via Nuitee
A
Aaron • family_with_children • us
8
2026-01-19 • via Nuitee