Hyatt Regency Birmingham - The Wynfrey Hotel

Hotels
•
Hyatt Regency
8.4 (1403 reviews)
1000 Riverchase Galleria , Birmingham , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities on Thanksgiving

Categories

Cleanliness
7.54
There were issues with cleanliness, as one review mentioned bugs on the mattress.
Service
9.01
Multiple reviews praised the helpfulness and professionalism of the staff, particularly Quincy.
Location
9.05
The hotel is in a great location and conveniently connects to the Galleria Mall.
Room Quality
8.5
General sentiments in reviews indicated that rooms were comfortable, though there were mentions of bed quality issues.
Amenities
8.03
Amenities such as dog-friendly policies and convenient parking options were appreciated.
Value for Money
8.49
Guests felt that prices were reasonable for the area, although free parking was expected.
Food and Beverage
8.04
Food quality at the hotel was generally regarded as good, despite limited options on Thanksgiving.
Overall Experience
8.51
Overall, guests had enjoyable stays with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:20

Property Description

Luxury Hotel Connected to Riverchase Galleria Mall

Rooftop Pool and Gourmet Steakhouse
Indulge in luxury at our upscale hotel with an outdoor rooftop pool and Shula’s, a gourmet steakhouse offering exquisite dining experiences.

Modern Amenities and Convenient Services
Enjoy free Wi-Fi, marble bathrooms, and deluxe toiletries in our guest rooms. Stay active at the 24-hour fitness centre and make use of the concierge desk. Plus, take advantage of the free shuttle to Birmingham Airport.

Nearby Attractions
Explore the Cahaba Grand Conference Center, Verizon Wireless Music Center, and the Birmingham Botanical Gardens, all within a short drive from our hotel.

Book your stay at Hyatt Regency Birmingham The Wynfrey Hotel for a truly luxurious experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must call in advance to schedule airport shuttle service. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8.4
Based on 1403 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
A
Anthony • solo_traveller • us
10
2026-05-21 • via Nuitee
R
Robin • couple • us
8
2026-05-20 • via Nuitee
T
Tiffani • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-05-20 • via Nuitee
T
Tonique • couple • us
10
2026-05-20 • via Nuitee
C
Cedric • couple • us
9
2026-05-19 • via Nuitee
C
Citoryia • couple • us
10
2026-05-19 • via Nuitee
B
Brian • couple • us
1
They told me one thing and did another
Pros:

They canceled my hotel

Cons:

They lie

2026-05-18 • via Nuitee
R
Robert • solo_traveller • us
8
2026-05-18 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

The VIP experience plus shopping access all in one place.

2026-05-17 • via Nuitee
Z
Zachariah • couple • us
10
2026-05-17 • via Nuitee
4
483destinyi • Family
10
The most wonderful weekend getaway!
Pros:

We stayed at the Hoover location at the Hyatt Winfrey Hotel ! We were immediately met with assistance and hospitality. TJ was our valet and was very quick, kind and professional.

2026-05-16 • via Tripadvisor
J
jayzlynt2026 • Solo travel
10
Solo time
Pros:

The best stay at hyatt so far. Thank you Stephen for the excellent dinner choices. Thank you gyatt for a truly relaxing visit

2026-05-16 • via Tripadvisor
3
390lalad • Family
10
Family time
Pros:

Me and my daughter came to the excellent location known as the Hyatt regency. We had a ball in the mall and the staff was excellent. The valet Stephen made such a lasting impression

2026-05-16 • via Tripadvisor
C
Cynthia • solo_traveller • us
9
2026-05-15 • via Nuitee
D
Dr. RayShawndre • couple • us
10
It was amazing!
Pros:

I absolutely loved the room!

2026-05-13 • via Nuitee
M
michellebN3231WE • Business
10
Very Best TJay
Pros:

He was the best very professional, extremely intelligent , and knowledgeable ❤️❤️ Very pleasant attitude soooo sweet. Offered to take extra luggage and groceries to my room

2026-05-12 • via Tripadvisor
N
N1706SUcharlesk • Business
10
great staff
Pros:

Kiara was great and provided great service. The staff all around was top notch.

2026-05-11 • via Tripadvisor
A
Ashley • couple • us
8
We like it, but it’s not going to be our first choice again
Pros:

We love the location and the bar inside

Cons:

The last time we were there the picture on the wall looked like it had blood splattered on it. It could use some deep cleaning for as much as it costs to stay there.

2026-05-11 • via Nuitee
R
Reid • family_with_children • us
10
2026-05-11 • via Nuitee
M
Maisha • couple • us
8
2026-05-09 • via Nuitee