Hyatt Regency Birmingham - The Wynfrey Hotel

Hotels
•
Hyatt Regency
8.4 (1220 reviews)
1000 Riverchase Galleria , Birmingham , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities on Thanksgiving

Categories

Cleanliness
7.54
There were issues with cleanliness, as one review mentioned bugs on the mattress.
Service
9.01
Multiple reviews praised the helpfulness and professionalism of the staff, particularly Quincy.
Location
9.05
The hotel is in a great location and conveniently connects to the Galleria Mall.
Room Quality
8.5
General sentiments in reviews indicated that rooms were comfortable, though there were mentions of bed quality issues.
Amenities
8.03
Amenities such as dog-friendly policies and convenient parking options were appreciated.
Value for Money
8.49
Guests felt that prices were reasonable for the area, although free parking was expected.
Food and Beverage
8.04
Food quality at the hotel was generally regarded as good, despite limited options on Thanksgiving.
Overall Experience
8.51
Overall, guests had enjoyable stays with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:20

Property Description

Luxury Hotel Connected to Riverchase Galleria Mall

Rooftop Pool and Gourmet Steakhouse
Indulge in luxury at our upscale hotel with an outdoor rooftop pool and Shula’s, a gourmet steakhouse offering exquisite dining experiences.

Modern Amenities and Convenient Services
Enjoy free Wi-Fi, marble bathrooms, and deluxe toiletries in our guest rooms. Stay active at the 24-hour fitness centre and make use of the concierge desk. Plus, take advantage of the free shuttle to Birmingham Airport.

Nearby Attractions
Explore the Cahaba Grand Conference Center, Verizon Wireless Music Center, and the Birmingham Botanical Gardens, all within a short drive from our hotel.

Book your stay at Hyatt Regency Birmingham The Wynfrey Hotel for a truly luxurious experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must call in advance to schedule airport shuttle service. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8.4
Based on 1220 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
C
carolhP583XN • Family
10
Birthday
Pros:

Kiara was great with vallet parking!

2026-03-07 • via Tripadvisor
D
darylmB6553NC • Family
10
Dinner
Pros:

Had dinner at the restaurant this survey is crazy I just want my car.

2026-03-07 • via Tripadvisor
B
BMartin504 • Family
10
Beach bound!
Pros:

Stephen was amazing and truly helpful to get me settled.

2026-03-06 • via Tripadvisor
K
keishiay2026 • Family
10
Jamar
Pros:

Jamar was an awesome help to me and my mom during our stay. We appreciate him

2026-03-06 • via Tripadvisor
K
kellysJ2532LS • Business
10
Randall is the bomb.
Pros:

Randall made this whole trip worth it. Customer service with connection is the key in this world. They do it right here at the Hyatt. Thanks, Randall.

2026-03-06 • via Tripadvisor
A
Angela • solo_traveller • us
10
Love this hotel location and staff
Pros:

Everything was Fabulous. Couldn’t have been any better

2026-03-06 • via Nuitee
B
brys2026 • Business
10
Great service
Pros:

Kalleal was a very hospitable valet!

2026-03-05 • via Tripadvisor
R
rtacsa3 • Business • Dothan, Alabama
10
Great Service
Pros:

Jamar went above and beyond! Excellent service!

2026-03-04 • via Tripadvisor
4
476tarav • NONE • Jefferson City, Missouri
10
Easy and clean!
Pros:

Quick trip through town on our way home from Daytona Bike week. We had a large truck/trailer, so parking was our main reason for choosing this location (it's attached to a mall with large parking area).

2026-03-04 • via Tripadvisor
O
O8022DSmelissap • Business
10
Valet
Pros:

Easy and fast Valet service at hyatt hotel, Birmingham.

2026-03-03 • via Tripadvisor
B
byoncal2026 • Business
10
Valet
Pros:

Kalleal was great and very professional

2026-03-03 • via Tripadvisor
S
Sunshine14319229458 • Business
10
Definitely will stay here again!
Pros:

Great place and location was excellent and convenient. Being attached to the mall was also an added bonus. I will stay here again next time I come into town.

2026-03-03 • via Tripadvisor
J
Journey00228120150 • Business
10
Brandt
Pros:

It was great. Everything was great.

2026-03-03 • via Tripadvisor
J
Jerry • couple • us
10
Always enjoy staying at the Winfrey
Pros:

Great Stay. Would like to have complimentary newspapers - financial market information. Enjoy connections to shopping mall.

2026-03-03 • via Nuitee
J
J2653AXmichellew • Business
10
Valet
Pros:

Kalleel was awesome! Friendly with a great positive attitude!

2026-03-02 • via Tripadvisor
M
Marques • solo_traveller • us
10
Pros:

Good

Cons:

Good

2026-03-01 • via Nuitee
Y
yannellydesireem • NONE
4
Expecting more
Pros:

I was expecting better experience. But no good customer services and room with smell and dust. A good thing is the location

2026-02-26 • via Tripadvisor
S
shirley • family_with_children • us
9
Everything was nice.
Pros:

Breakfast was good, but should be free for the guest that are staying there.

Cons:

It is hard to reach someone at the hotel front counter when calling to ask a question. I like to talk to a real person.

2026-02-26 • via Nuitee
T
Taralah • couple • us
10
2026-02-26 • via Nuitee
B
Brenda J • extended_group • us
9
This is a very nice hotel and staying there was a pleasure.
Pros:

Clean. Comfortable bed, great pillows. Great location for shopping. Several restaurants very nearby. Mini fridge cold - unlike some in hotels. Very helpful staff. Excellent location for going downtown to UAB for appointments. Easy interstate access from hotel.

Cons:

No microwave in room to heat leftovers from dinner. Wish check out time was 12 noon.

2026-02-26 • via Nuitee