Hyatt Regency Birmingham - The Wynfrey Hotel

Hotels
Hyatt Regency
8.4 (1220 reviews)
1000 Riverchase Galleria , Birmingham , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities on Thanksgiving

Categories

Cleanliness
7.54
There were issues with cleanliness, as one review mentioned bugs on the mattress.
Service
9.01
Multiple reviews praised the helpfulness and professionalism of the staff, particularly Quincy.
Location
9.05
The hotel is in a great location and conveniently connects to the Galleria Mall.
Room Quality
8.5
General sentiments in reviews indicated that rooms were comfortable, though there were mentions of bed quality issues.
Amenities
8.03
Amenities such as dog-friendly policies and convenient parking options were appreciated.
Value for Money
8.49
Guests felt that prices were reasonable for the area, although free parking was expected.
Food and Beverage
8.04
Food quality at the hotel was generally regarded as good, despite limited options on Thanksgiving.
Overall Experience
8.51
Overall, guests had enjoyable stays with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:20

Property Description

Luxury Hotel Connected to Riverchase Galleria Mall

Rooftop Pool and Gourmet Steakhouse
Indulge in luxury at our upscale hotel with an outdoor rooftop pool and Shula’s, a gourmet steakhouse offering exquisite dining experiences.

Modern Amenities and Convenient Services
Enjoy free Wi-Fi, marble bathrooms, and deluxe toiletries in our guest rooms. Stay active at the 24-hour fitness centre and make use of the concierge desk. Plus, take advantage of the free shuttle to Birmingham Airport.

Nearby Attractions
Explore the Cahaba Grand Conference Center, Verizon Wireless Music Center, and the Birmingham Botanical Gardens, all within a short drive from our hotel.

Book your stay at Hyatt Regency Birmingham The Wynfrey Hotel for a truly luxurious experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must call in advance to schedule airport shuttle service. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8.4
Based on 1220 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
L
lanaes2026 Business
10
Deedee the Valet
Pros:

DeeDee is a super exceptional valet. We arrived here from Atlanta for a hospital visit at UAB. I’m a Hilton Diamond member, and we were interested in the mall that connected to the hotel. This hotel was so beautiful and convenient.DeeDee immediately approached our vehicle greeted us with a huge smile, she began to tell us about the hotel and the amenities. She was so good at her job that I will continue to visit her in the near future.

2026-02-13 via Tripadvisor
M
Mdpricesmiles Family Nashville, Davidson County, Tennessee
10
Big, clean, friendly team, great valet staff
Pros:

Clean, comfortable, friendly team. Dee Dee and Garrett were great! Made the place feel like family.

2026-02-13 via Tripadvisor
M
marktF4420YW Business Satellite Beach, Brevard County, Florida
10
Friendly valets and staff
Pros:

Valets Mr Garrett and Dee Dee were awesome. Their smiles made my day every day. In a world where nobody talks to you, they made a point to be friendly.

Front desk (name began with an M) was so helpful when I needed a sewing kit quickly.

2026-02-13 via Tripadvisor
M
Misty couple us
10
2026-02-13 via Nuitee
B
brucen832 Business
10
Great staff!
Pros:

Kiara shuttled us around and she was fantastic! Always smiling and treated us well. Good Job!!

2026-02-11 via Tripadvisor
J
jeffsQ1894PR Business
10
Kiki the bomb!
Pros:

Kiki helped us get around town on the shuttle. She was awesome! Already looking forward to next year as I sure hope she is here!

2026-02-11 via Tripadvisor
3
357tekiab Business
10
Superior
Pros:

Everything was superior ! The staff were amazing and DeeDee went above and beyond! We appreciate the hospitality!! We will definitely stay here again!!

2026-02-11 via Tripadvisor
7
710bryantr Business
10
Drew’s crew
Pros:

Best trip ever Kiara is a great driver

2026-02-10 via Tripadvisor
D
deadrise NONE Urbanna, Virginia
6
Over charged...
Pros:

have an ivoice for $214 for one night. was charged a $23 parking fee TWICE and the final bill was over $270 2 seperate charges. I should not have to call the hotel each time I stay to rectify these items.. call me bill kurz 804 314 3821

2026-02-10 via Tripadvisor
P
Portia solo_traveller us
5
Pros:

Spacious rooms

2026-02-09 via Nuitee
G
Groce couple us
9
Always enjoy the Winfrey
Pros:

Room was good, staff very polite and helpful. Great location with access to other services, restaurants, stores etc.

Cons:

Limited access to TV Channels, but that is minor.

2026-02-09 via Nuitee
J
Jared solo_traveller us
8
2026-02-08 via Nuitee
H
henrir555 Business
10
Great valet service with Kiara
Pros:

Our stay and experience was made great because of Kiara! She went above and beyond in the valet service to make sure we were taken care of and had everything we needed! Her smile was welcome and warm during the cold season we were in and her attitude was top notch and professional!

2026-02-07 via Tripadvisor
A
A5251PPcandacer Business
10
Excellent valet service with Dee Dee
Pros:

Dee Dee was such a delight as a valet attendant! She went above and beyond for anything we needed! Her attitude is top notch and so is her service!

2026-02-07 via Tripadvisor
K
kenbO9301RV Business
10
Top notch service.
Pros:

Kiara took such good care of us from the time we drove up all the way to our door of the room. What a blessing she is!! Checkin was a breeze. Thank you Kiara!!!!!

2026-02-04 via Tripadvisor
V
Voyage51212309108 Business
10
Nice hotel - look forward to visiting again!
Pros:

Ke, our driver was a pleasure to have for our journey from the Airport to the hotel. Always refreshing to have a friendly person greet you. Thanks.

2026-02-03 via Tripadvisor
A
Adventure68649918142 NONE
8
Nice Hotel
Pros:

The location is great, and the place is very clean. However, the hallway is quite noisy, and I had trouble sleeping in the morning.

2026-02-03 via Tripadvisor
G
G7591TVdenisea Business
10
Awesome and blessed
Pros:

Amber and Stephen were awesome. I was sick and needed to go to Walgreens. They hooked me up with a ride right away. Amber drove and ev3n waited for me to finish getting my meds. Gave me a ride back to hotel. Both were a blessing to me.

2026-01-31 via Tripadvisor
5
595reginaldk Couples
10
Great Experience
Pros:

Amber was great very professional and helpful. She made sure we got to the Stardome on time was picked up in a timely matter.

2026-01-30 via Tripadvisor
J
josephsH685JB Couples
10
Amber the greatest!
Pros:

My experience with Amber was fantastic. She was very friendly and outgoing, she was very friendly and accommodating with our entire group.

2026-01-30 via Tripadvisor